Computers Windows Internet

Why doesn't Skype work on my tablet? Skype not working Skype not working on Windows phone

Versions of Skype for Android appeared almost at the dawn of the development of this OS. By 2018, almost all "childhood diseases" have already been overcome. And yet sometimes we wonder why is skype not working on android.

Causes of the problem

Let's consider case by case. And let's start, as usual, with the hopeless or those that do not belong to Skype itself at all:

elimination

Problems may not be with Skype, but with the Internet connection in general. In this case try different ways connections ( cellular, Wi-Fi, or even a Bluetooth connection). Perhaps a failure occurred in the settings, or it is a hardware problem with the communication module.

First, try turning on Airplane Mode on your device, and then turning it off. Some manufacturers (for example, Meizu) are notorious for failures in the Internet connection. This simple trick solves the problem.

Alternative option

Deleting the cache often resolves the issue. To perform the procedure, go to the list of all applications on the device. Next, go to the Skype page. Now click on the item of cleaning all data. Next, launch the application and try to log in. We hope our recommendations will help overcome the problem when you cannot sign in to Skype on Android.

Skype is very useful service, especially during those periods of time when it works without failures. But many of us have encountered situations where his work can be disrupted various bugs and malfunctions.

In this article, we will give examples of the most common problems with Skype for Android and give tips on how to fix them.

Terrible sound quality when holding a smartphone to your ear.

The reason for this may be the proximity sensor. Skype support advises minimizing the call screen - the sensor only works when the window is active - or trying to use 3G instead of Wi-Fi for voice calls. Alternatively, you can use headphones.

An insufficient amount free space for Skype installations.

This problem is related to a bug in Android, due to which the system does not always delete temporary files after installing applications. Rebooting the device and reinstalling should do the trick. As a last resort, it is worth considering the option of resetting the settings to "factory settings".

Using multiple accounts.

There shouldn't be any difficulty with this. You need to go to the settings and turn off the auto-login feature. By doing this, the next time you open Skype, you will be able to select the desired account.

No notifications.

Several options are possible. Notifications may have been turned off by accident, or the "new message" option in Skype's options may be greyed out. You should also check the settings of the device itself: there is a possibility that the notification system is deactivated.

Poor connection quality.

To get the best possible connection, we recommend using high-speed Wi-Fi, close applications that actively use the Internet connection during the conversation - they noticeably worsen the quality of calls.

eat up all the traffic.

Select "Settings" from the menu. We find the item "Calls" and select "Video quality". If the maximum quality is specified in the settings, then a large amount of traffic is consumed with each video call. We change the value of the parameter if we want to save precious megabytes.

"V this moment you can't sign in."

This kind of message can be seen when using Skype versions, which the service no longer supports. If the latest version is already installed, you can try to uninstall it and reinstall it.

There is no option to select a ringtone.

Unfortunately, nothing can be done about this. Skype for Android does not provide this option.

Not installed updated version software or limited functionality.

The reason may be in system requirements. For Skype, they are quite modest: OS not lower than Android 2.3, 27 MB free space. But Skype 5, for example, already requires Android 4.0 or later. In addition, the processor model also plays a role: video calls do not support ARMv6 series chips, which can be found in samsung galaxy Ace and HTC Wildfire.

The application starts scrolling the message feed for no reason.

Users who participate in crowded group chats, you may have noticed that as soon as they open such a chat, Skype starts scrolling crazy messages. This is due to an update: at this time, the program loads the entire history of conversations (or, according to at least, for the last 30 days). Just wait a bit and the service will work.

Can't login to Skype with Facebook account.

Many use their Facebook login to create a Skype account on a PC or Mac. But Skype for Android does not allow you to log in in this way. The app only works with Skype accounts and Microsoft records. To get around this limitation, you need to unlink Facebook, create a new Skype profile on your Android device, and then sync your Facebook account with it. Note that you will have to personally transfer all friends from the social network to Skype contacts, as Android won't take care of it.

not integrated into Skype for Android.

The developers claim that they are working hard in this direction and users need to be patient.

Our unshakable optimism makes us hope that you have never had to deal with such problems. Otherwise, we are sure that many of the above tips will be useful and help make Skype for Android more stable.

Skype for Android download you can follow the links:
Play Store - free

or QR code:

Skype has become indispensable for us. In what other application can you communicate using video calls on such high level? Some tablet users who run on operating Android system, after a certain point they cannot start Skype. In this article, we will see how this problem can be solved.

Useful advice! Applications for your tablet are recommended to be downloaded from official store Google Play, especially for such serious programs as Skype. If you find ready setup file ARC, then most likely you will not be able to run Skype on your tablet.

Solution

So, you have a licensed client from Microsoft (distributed for free), but it refuses to work. The most likely reason is the lack of updates for the application. In the normal case, the program should be updated in automatic mode, but there is a chance that the updates did not install, so you are unable to run old version. In this case, the solution is quite simple:

  1. Let's go to the main Settings, here we need to find the menu Application management.
  2. Find Skype in the list. We click on it, a menu appears in front of us. First you need to press the button Stop application, then Clear cache.
  3. When the traces are removed, you can press Delete app.
  4. The next step is to download the latest version of Skype.
  5. We go to Play market , in the search we find the application (it will be one, since Microsoft has removed third-party clients).
  6. Once Skype is installed, it should start up and run normally.

If this instruction did not help, then it is possible that malware. Helps in some situations full reset (hard reset), which removes all data from the tablet, including viruses. Most likely, a complete reset and reinstallation of the application will solve the problem. If you can't run it, your device may have outdated version operating system. Sometimes the application does not start due to the fault of the developers, but in these cases the problems are quickly resolved and we can use Skype again.

Hello dear Skype users. We are glad to new and constant visitors of our informative computer portal. Often on the forums and in in social networks there is one common question. Many users ask why Skype does not work? And what if Skype stopped working? The main thing is not to panic. Probably many of you know that the extremely popular Skype program has long overtaken the no less famous service in terms of the number of users in the world. ICQ.

Yes, and how not to overtake, if in addition to online chat, Skype can be used as a phone and even a videophone. Unfortunately, after the sale of Skype company Microsoft, the program has become partially paid (calls to landlines and mobile phones). But the glitches and malfunctions especially did not decrease.

However, any program may refuse to work, the main thing is to find out the cause and fix the software problem. Of course, Skype is no exception - everything is solved here too. If your version of Skype does not work, then you should not despair. You are on the right track 🙂 This instruction is intended for unprepared users and we will try to explain everything in an accessible and understandable language. In our article, we will consider the most common and well-known cases of program failures and identify the most common bugs in Skype.

Since all software problems are different from each other, it is worth dividing the reasons why Skype does not work into several types. And you yourself will understand what exactly happened to the program. We would like to note that we will not consider problems when the camera or microphone does not work in Skype. Since these two problems require program settings and for them we'd better write separate articles. Here we will talk about software failures. So, to begin with, we divide the problem into several subtypes:

  • Skype won't open at all.
  • Skype starts but a blank window appears.
  • Skype works, but then crashes with an error or

The first two cases are related and most likely in your browser Internet Explorer a failure has occurred. The third case stands apart, since there can be several reasons for program failures. First, consider the solution to the problem when Skype does not start.

If Skype stopped working after the update

Sometimes cleaning helps. service folder programs. This is done in the following way.
  1. Exit Skype.
  2. Open the “Run” command (press the Win + R buttons or find command line via the start menu).
  3. Next, copy and paste the following text into the command line: %LOCALAPPDATA%\Skype\Apps\ or %APPDATA%\Skype(depending on the version).
  4. Press Enter. A folder will open in which you need to find the folder with your Skype login (with the Skype username), from which you need to delete everything. Better yet, move the folder to another location.
  5. Launch Skype again.

If you can't sign in to Skype

This problem appeared after the start of the development of the program by the corporation. Microsoft. Starting with version Skype 5.5, the developers have introduced the binding of the program to the Internet Explorer (IE) browser and the software Windows language scripting engine. The whole point is that when Skype authorization requires the execution of the ActiveX framework and access to JavaScript scripts that are in Internet Explorer. Unfortunately, the settings of this browser can be changed, both by the users themselves and, for example, by viruses. There is an authorization problem and Skype does not work when changing some browser settings. In addition, contacts may not be added to Skype. What to do in this situation?

If Skype does not work on XP, or Vista seven, then for starters, users Windows XP, Windows Vista and Windows 7, we advise you to download a special fix from Microsoft, which is located on this page - http://support.microsoft.com/kb/949140 . Unfortunately, this add-on is not suitable for Windows 8, but we have other solutions, which we will talk about now. If this patch does not help, you can try updating your Internet Explorer browser or simply uninstall IE by downloading latest version downloading it from here. If you don’t want to delete or update, just try resetting your browser settings. To reset Internet Explorer settings, do it as follows:

  1. Close all Internet Explorer and windows Windows Explorer that are currently open.
  2. Reopen Internet Explorer.
  3. Click the “Tools” button (the button looks like a gear, located in the upper left corner of the browser), and then select “Internet options”.
  4. Click the Advanced tab and then click the Reset button.
  5. Check the “Delete personal settings” box (after restarting the computer, browsing history, vendor searches, home pages, tracking protection, and ActiveX Filtering data will be deleted).
  6. In the Reset Options dialog box Internet settings Explorer” press the “Reset” button.
  7. When Internet Explorer finishes applying the new settings, click the Close button, and then click the OK button.
  8. Close IE. The changes will take effect the next time you open Internet Explorer.

If after this manipulation Skype still does not work and refuses to start. Or does not save contacts, then you can do the following trick, which unfortunately can be called a crutch, a temporary solution. However, it works and has helped many to get things up and running. Skype programs.

  • Exit Skype (for this you just need to find the Skype icon in the tray, click on it right click mouse and select the menu item “Exit”). Next, open the device manager (key combination CTRL + ALT + DEL) and make sure that the skype.exe process is not in the list of running processes. If it's still there, close it.
  • Open the folder " Program Files". On Windows, this folder is usually located on the “C” drive. If you have a 64-bit version of the system, then the folder will be called “Program Files (x86)”. For those who are interested, .
  • In the “Program Files” folder, find the “Skype” folder, go into it and open another “Phone” folder.
  • Right click on the executable file skype.exe and select the menu item “Send to”, and then select the item “Desktop (create shortcut)” from the drop-down menu.

  • After that, you need to find the created Skype shortcut on the desktop, right-click on it again. Select and go to "Properties".
  • In the window that opens, you need to find the “Shortcut” tab.
  • The "Object" field will contain the path to executable file Skype. At the very end of this path, you need to add the parameter after the space “/legacylogin”.
  • Ultimately, you should get the following: “C:\Program Files\Skype\Phone\Skype.exe” /legacylogin– (including quotes). Or the following if you have a 64-bit system: “C:\Program Files (x86)\Skype\Phone\Skype.exe” /legacylogin
  • Next, just save the shortcut with the “OK” button and launch Skype.

Many people are probably wondering what the /legacylogin parameter does. It's simple, it launches the Skype program without the use of components Internet browser explorer. At the same time, Skype works with the old authorization window. Now consider the option when skype does not work at all, that is, the program authorization window does not even appear.

If Skype refuses to work

Quite often, Skype crashes on its own with the message “Skype has stopped working”. It seems to work stably, but periodically closes. I have to open Skype again, which of course is annoying. What can be advised in such situations? Well, firstly, try reinstalling the program by downloading the latest version of the distribution kit from the developers' site. It won't take much time, but it might help to solve the problem. The main thing is not to download the distribution kit from third-party sites, the version there may not be fresh, and the virus can be inadvertently caught.

But there is also the opposite situation, when Skype does not work after the update. This may be due to the unstable version released by the developers. In this case, you need to find an older, but better previous version skype, remove the newly installed and install a stable program. Skype may be affected by a virus. We advise. On our page you will find several effective antivirus programs.

If the program worked, and then Skype stopped working (Skype does not open at all), then restoring the system to a specific restore point may help. To use regular Windows recovery you need to open the "Start" menu, open the "Accessories" folder, select the "System Tools" subdirectory and run "System Restore". After starting, you will be offered a restore point to which you can return the system (remember that all changes made to the system after this point, including installed programs, will disappear).

Unfortunately, neither reinstalling Skype for more new version, neither a virus scan nor a system restore may help if blue appears after the program is started or while it is running. windows screen. This usually indicates the incompatibility of computer or laptop components (microphone, camera) with software Skype. In this case, try reinstalling the camera and microphone drivers.

Another common problem is that Skype video does not work. Often the same drivers are to blame. They are needed. The same if the sound does not work in Skype. It may also be related to the audio card drivers. Reinstall the driver on the audio card and then reinstall Skype itself. May be needed.

If Skype does not work on Android (on android tablet or phone), then you need to uninstall the app, restart your phone or tablet, and install the new version from Google Play. This completes our guide. We hope she helped. If the problem persists and Skype is still not working. Ask a question in the comments, with a description of your specific problem, we will try to solve it together.

Comments (158)

  • Valeriy

    • SMARTRONIX

  • Anna

    • SMARTRONIX

    • Andrey

    • Andrey

    • site

  • Valeriy

    • SMARTRONIX

  • Gennady

    • SMARTRONIX

  • Natalia

    • SMARTRONIX

    • Natalia

    • SMARTRONIX

  • Veronica

  • Sobolenkov Dmitry Sergeevich Sobolenkov

  • Konstantin

    • SMARTRONIX

  • nikolai

    • SMARTRONIX

  • MISHUTKA_007

    • SMARTRONIX

    • MISHUTKA_007

    • SMARTRONIX

  • Irina

    • SMARTRONIX

  • andreythg

    • SMARTRONIX

  • Olga_20

    • SMARTRONIX

  • Kate

    • SMARTRONIX

  • Katya

    • SMARTRONIX

  • Vika

    • SMARTRONIX

  • oleg

    • SMARTRONIX

  • vlad

    • SMARTRONIX

  • Nicholas

    • SMARTRONIX

    • Nicholas

    • SMARTRONIX

  • Mstislav

    • SMARTRONIX

  • Dmitriy

    • SMARTRONIX

    • Nicholas

    • SMARTRONIX

  • Dmitriy

    • SMARTRONIX

  • bigwoolf

  • May

    • SMARTRONIX

  • Arthur

    • SMARTRONIX

  • Shop Angarsk

  • andry

    • SMARTRONIX

  • cat

    • SMARTRONIX

  • Yaroslav

    • SMARTRONIX

  • Anastasia

    • SMARTRONIX

  • Mak

    • SMARTRONIX

  • Beck

    • SMARTRONIX

  • Jeanne

  • lofar

    • SMARTRONIX

  • Nata

    • SMARTRONIX

    • SMARTRONIX

  • EZ8BP

    • SMARTRONIX

  • Andrey

    • SMARTRONIX

  • Vlad

    • SMARTRONIX

  • Lambs

  • Nastya

    • SMARTRONIX

  • Timothy

    • SMARTRONIX

    • Timothy

    • SMARTRONIX

  • Tanya

    • SMARTRONIX

  • Salut

    • SMARTRONIX

  • Dmitriy

    • SMARTRONIX

  • Michael

    • SMARTRONIX

  • NINA

    • SMARTRONIX

  • Ekaterina

    • SMARTRONIX

  • Makhamatzhan

    • SMARTRONIX

  • Alexei

    • SMARTRONIX

  • Yaromax

  • Olga

    • SMARTRONIX

  • Daria

  • Evgeniy