MTS operator in Belarus number. How to call the operator mts belarus and several ways to solve this issue. Contacts of the MTS support service in Belarus

Who is wondering how to call the operator MTS Belarus? These are those subscribers who need information or technical assistance from a specialist. Today, everyone has free access to the operator's website, through which you can set up your number, solve some problems, and get answers to your questions. But sometimes that's not enough.

What does the MTS contact center offer?

The capabilities of the subscriber who has dialed the number of the Mobile TeleSystems operator are noticeably expanding. He is given the opportunity to receive advice from qualified specialists on issues related to the operation of the mobile network, current service conditions, and tariff packages. Sometimes call the operator MTS Belarus from a mobile phone is decided by those who want to know about the range and full technical characteristics of mobile phones offered for sale in the company's stores.

The contact center capabilities include the provision of consulting services on the use of the services offered (basic, additional), their connection / removal. By calling the operator, you can find out about the tariff plans available for your number, as well as change / update the package of services.

How to contact the operator?

If you are interested in how to call the operator MTS Belarus to a short number, use the combination 08-90 to get technical support, 08-80 - information about the company's current offers. You can call these numbers even from a blocked SIM card. If international telephones are used, numbers +3 751 72 37 98 98 or +3 ... 08 90 are available. It is possible to send questions of interest, requests for service by fax (+3 ... 98 98). Calls to short combinations of numbers are not billed, which cannot be said about calls from the roaming zone, using the automatic dialing function.

The question of how to call the MTS Belarus operator may arise for any of the subscribers of this mobile communication company. The support service receives thousands of calls every day, its employees are always happy to help you choose the right tariff plan, tell you about the conditions for the provision of a particular service, or answer any question asked over the phone.

Before you learn how to contact the MTS Belarus operator, it is worth reading what can be done by calling the company's call center. The official website of the operator contains information about the goals of the "hot line".

You have the right:

Get advice on the technical aspects of the cellular network, the conditions for the provision of services and the features of the proposed tariffs.
Find out details about any model of a cell phone or smartphone from the range of MTS Belarus points of sale, its technical characteristics and cost, and also ask you to choose the right model for you.
Get help on how to properly use this or that additional service, as well as ask to activate or deactivate it (except for international roaming services and call details - they must be activated at the office).
Change the tariff to a more suitable one for your needs. The list of TPs available for transition via a phone call will also be prompted by the call center operator.
Block the subscriber number for the specified period.
Consult on the issues of writing off funds from the subscriber's balance, payment and replenishment of the account, and other financial issues.

Long phone number of the Contact Center: (+375 17) 237-98-98 (calls are accepted around the clock). Fax number (+375 17) 237-98-89 . These numbers are available from any country, including when MTS Belarus subscribers are in international roaming. When calling from abroad, a minute of a call to an international number of the call center is charged in the same way as a minute of a call to any other city number of the Republic of Belarus.

Additional short numbers are available for subscribers located in Belarus.

How to call the operator MTS Belarus - short number

How to call the MTS Belarus operator from a mobile phone if you are in the home network coverage area? Subscribers are offered to use one of two options:

Number 0880 - information on the operator's current offers. Here you can request information on tariffs and services. A call to this number is available even if the SIM card is blocked.
Number 0890 - operator technical support for any questions. If your Internet connection is lost, funds were debited for no reason, or you are not satisfied with the quality of services, feel free to call here. This number is also available even with SIM blocked.

Calls to short numbers of the call center are not charged, and support services are provided free of charge, however, all calls to support numbers using auto redial are charged at regular rates.

If you can't call

If it is not possible to reach the operator for one reason or another, it is easy to solve something on your own (change the tariff, activate or deactivate the service). To do this, we will use the MTS Belarus Internet Assistant.

We get a password, you can do it with a free call to 087021 or USSD request *111*17#.
Next, we type the URL https://ihelper.mts.by/selfcare and enter the authorization data: your subscriber number and the password sent.
Hooray! Now you can perform many actions with your account without contacting the operator.

Not everyone knows how to call the operator MTS Belarus and not go broke. There is no single number for talking with the support service, you have to dial different combinations from each SIM card, and the mistake turns a free conversation into an expensive conversation. We tell you what number is needed in your case and what other ways you can talk to the contact center staff.

Available ways to communicate with the representatives of the operator are described at https://www.mts.by. To find the section you need, see the latest information, go to the site and click on the "Help and Service" section. In the list on the left, click "Customer Service", open the "Contact Center".

Several options for contacting the operator MTS Belarus

Dial the numbers presented on the CC page. The computer usually answers first, inviting you to solve the problem with the help of short commands and already prepared answers to common questions. Listen to the recording, send voiced requests leading to a conversation with a live operator. The connection will occur after a few minutes of waiting, depending on the workload of the center. To work on many issues, you will need to confirm that you are the owner of the SIM card - they ask for passport data.
If there are no documents, get help directly on the site. In the lower right corner of "Help and Service", look for a white question mark in a red circle - click, and a contact form will appear on the page. Fill in the available fields. Do not make a mistake when entering the email address - it will receive a response. They will consult online on the topic of tariffs and options, network quality, terms of service. And you can already disable or activate the service, change the plan or set a blocking yourself through the Internet assistant or "My MTS" - documents for working with them are also not needed.
Working with the test service https://help.mts.by/hc/ru/requests follows approximately the same pattern. Select the subject of the question, fill out the forms in detail and click "Submit". The answer will be sent to the specified email.
In extreme cases, resolve issues directly - at the service offices. The addresses of branches available on the territory of the republic are marked on the map https://www.mts.by/help/offices/offices_map.php. Salon specialists can both advise and solve the problem. They are aware of the latest in the range of options, current promotions, plans and are authorized to switch subscribers to other tariffs on request, make changes to the list of services on the number and perform other necessary operations.

A certificate in the latter version can be obtained without documents, but for some actions with an account, an identity card is also required.

How to call the operator MTS Belarus - short number

If your passport is at hand and you have already set up a conversation with a support specialist, choose one of the four existing phone numbers. The exact answer to the question "How to call the operator MTS Belarus from a mobile?" depends on your location and the SIM you are calling from. If you are:

roaming or calling the company from the numbers of other operators, enter +375 17 237-98-98. Calls are accepted around the clock. When dialing from abroad, the call is charged according to the terms of your plan;
within the network and dial with MTS, enter 7777, 0890 or 0880. The call to the last two will go through even if the SIM card is blocked. The interview will be free. On 7777 and 0890, specialists will help resolve issues, deal with connection, disconnection of options, order details or transfer your number to a new TP. But by 0880 you can find out about current offers and promotions of MTS.

The quality of mobile communication services is constantly growing. But this does not mean that subscribers have less and less problems. New questions appear with enviable regularity, and the answers to them can be obtained in the MTS help desk. Well-trained specialists work here, who can literally solve any problem in a matter of minutes and give advice on a particular issue, for example, if you want to change your phone number.

Call MTS Help Desk

0890 or 8-800-250-0890

The MTS service number can be found on a variety of resources - it is indicated on flyers, on advertising banners, on information resources, in promotional videos, as well as on handouts and packages with SIM cards. In addition, it can be found in contracts for the provision of communication services. However, remembering this number is easy, since its short version has only four digits.

Short number of MTS reference 0890 available from all MTS phones. If problems arise, you can pick up the phone and quickly contact a specialist. Calls to the MTS help desk are free of charge. In the process of dialing, subscribers will encounter a branching voice menu through which they need to get to the connection with the operator.

By the way, sometimes all operators may be busy - in this case, you need to make a second attempt to dial in 20-30 minutes. MTS help is available and by federal number - 8-800-250-0890. This is the same number 0890, only here it is presented in the international format. In case of problems, subscribers can call any of these numbers.

As for calls to the help desk in roaming, there are two solutions waiting for subscribers at once. If the subscriber is in intranet roaming, then he can use the short number 0890 to call the contact center - calls to it will be made completely free of charge. For calls from international or national roaming, another MTS reference number is provided, dialed in international format +7-495-766-0166. This number must be dialed only through +7, otherwise dialing will be impossible. By the way, calls to this number are absolutely free.

Call the MTS help desk from another operator

Existing, future or former MTS subscribers can contact the help desk from the phones of other telecom operators. It was for this purpose that the duplication of numbers described above was made. Thus, to contact MTS technical support from Beeline, MegaFon or Tele2 phones, you need call 8-800-250-0890. Subscribers of fixed communication networks can do the same. But calling 0890 from numbers of other operators is useless - only the federal MTS reference number is available for these numbers.

Help on the MTS website

You can get information on any issues not only by calling the help desk, but also via the Internet. First of all, it must be said about the presence of a reference section on the MTS website - answers to all the most common questions are published here. Thanks to this, each subscriber will be able to quickly solve the problem. And secondly, it should be noted that there is a feedback form on the site. Questions, complaints, thank-you notes, and fraud inquiries are accepted here.