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After installing root rights, the phone does not start. Samsung after getting Root. Causes of failure and why it turns on but does not boot

Now let's figure out why your Android phone does not load beyond the logo (does not turn on after the splash screen of the manufacturer or robot). Further in the text: first about the reasons and then decoding what to do in this or that case.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

If we divide all the reasons why your Android phone hangs on the logo splash screen and does not load further, then this one will

  • errors in the software (it is possible to fix it yourself);
  • problems with hardware (only in the service center).

Causes of failure and why it turns on but does not boot

⭐️⭐️⭐️⭐️⭐️ If Android does not boot on the phone or tablet when it is turned on, or the Android smartphone starts but does not go beyond the logo splash screen, then the reasons for this may be as follows:

  • Errors in device firmware. These include installing an unsuitable or corrupted build, out of order firmware, power failure, and other factors.
  • Out of memory. The system may not start or due to lack of memory. Deleting unnecessary data can also be a solution.
  • Memory card incompatibility. If the smartphone turns on, but does not boot to the end, try removing the memory card and try restarting the system.
  • Hardware problems that occur after being hit, dropped, exposed to liquid, exposed to extreme temperatures.
  • Damage to the power button or its cable, which "closes" the phone and it goes into a cyclic reboot, loading up to the logo and then in a circle. We encounter this from time to time and can only be diagnosed at a service center.

Before trying to troubleshoot Android, you need to understand why the system does not boot.

Recovery

If the phone shows that the charge is on, then the causes of the problem should be looked for in the Launcher Android. If the device vibrates or the screen flickers, then there is a possibility that the screen is damaged.

If you have determined that the problem is software in nature (for example, the problem arose after a firmware update), then a simple reboot will not help here. You need to reset the system through Recovery Mode or reflash the device. Let's see what to do:

  1. While holding the power button and the volume down key (there may be other combinations, look for your model), go to Recovery Mode. If the phone, then the problems are at a deeper level, so you need to contact the service center.
  2. Perform a factory reset by selecting "Wipe data factory".
  3. Select "Reset" to reboot the device.

When the user's personal data and settings are deleted. If this method does not help, perform a flashing. To do this, upload the file with the appropriate firmware to the root of the memory card, insert the drive into the phone and select the "Install zip from sdcard" option in Recovery Mode.

Increase

You can deal with a software failure yourself, but how to fix hardware problems? The most reasonable option is to contact the service center for diagnostics and repair.

Extracting information from a broken Android

Even if the problem can be solved without financial investments, with a simple flashing, users have an important question - how to save the data that is stored in the phone's memory. There are no problems with the memory card: you just need to pull it out of the device. But how to save data from the internal drive? For example, pull contacts.

Increase

If you made a backup copy of the system, or at least, then it will be very easy to get contacts. All you have to do is go to the Google Contacts app to see the full list of synced contacts. If you want to transfer them to another device, it will be enough to add a Google account to it.

Most of the articles in the X-Mobile column are devoted to hacks and tweaks that require obtaining root rights, modifying the firmware or replacing it with a custom one. However, not every reader is ready to expose their smartphone to such operations, fearing that they can turn the device into a brick or lead to instability in operation. Today I will debunk these myths and show that even in the most stalemate situation, bringing a smartphone back to life is not so difficult.

Destroying myths

Let's talk about what it is to “turn a smartphone into a brick” and what other pitfalls a user can expect on the way to changing the system and installing custom firmware. What glitches can be caught at the same time and is it possible to kill a smartphone by flashing it incorrectly? Will you lose the warranty forever or can the smartphone be returned to its previous state? Can custom firmware really let down a smartphone owner at the most inopportune moment and are they worth it?

Myth 1. Incorrect flashing can kill a smartphone

A fall from the fifth floor can kill a smartphone, but not a flashing. The main problem that anyone who wants to flash a smartphone faces is that during the installation of the firmware, a failure can occur, which will lead to its inoperability, and the smartphone will actually turn into a brick.

All this is true, but only on paper. To understand why, it is enough to understand how the smartphone flashing process works and what system components are used. To be able to install third-party firmware on your smartphone, you need to unlock the bootloader (not in all cases), get root and install a custom recovery console (ClockworkMod or TWRP) that can install firmware with any digital signature.

The recovery console is stored in a separate section of the internal NAND-memory and is in no way associated with the installed operating system. After installing a modified version of the console, it will be possible to flash custom firmware or even another OS (Firefox OS, for example). If a failure occurs during the installation of the firmware, the smartphone will not be able to boot it, however, the recovery console will remain in place, and all that needs to be done is to boot into recovery again and reinstall the firmware.

In addition, any custom recovery console contains a backup / restore function that allows you to backup the main firmware and restore it unchanged (with all applications, settings and data) in case something goes wrong. In fact, the smartphone can be returned to its original state.


You may ask: what happens if there is a failure during the installation of the Recovery Console itself? Nothing, in this case the reverse situation will turn out, when the operating system itself will remain in place, and the console will be lost. To deal with it, just re-flash recovery directly from Android.

Hypothetically, one can imagine a situation where both the firmware and the recovery console are killed (although this is quite difficult to do), but even in this case, the primary bootloader, flashed into the permanent memory of the smartphone, will always remain in place.

Conclusion: it is impossible to kill a smartphone by installing third-party firmware through a custom recovery console. Either recovery or the primary bootloader will always remain in place.

Myth 2. Custom firmware is unreliable

Firmware firmware is different. On the World Wide Web, you can find a huge number of Android assemblies for every taste and color, and most of them are really slag, which can lead to instability in the smartphone and loss of some functionality. Therefore, the first thing to remember is that you should only deal with serious custom firmware developed by large teams of experienced developers. First of all, these are CyanogenMod, Paranoid Android, AOKP, OmniROM and MIUI.

Second. There are two types of firmware: officially supported and ported by third-party developers. The same CyanogenMod, for example, has an official version for the Nexus 4 smartphone, but does not have one for the Motorola Defy. But for Defy there is an unofficial port of CyanogenMod 11 from a developer with the nickname Quarx. Their difference lies in the fact that the CyanogenMod team is responsible for the support and proper operation of the first, while the second is Quarx personally. Official firmware versions are usually fully functional, but the correct operation of the latter depends on a third-party developer.

Well, the third. There are stable and development versions of the firmware. Stable versions of CyanogenMod have the index M (CyanogenMod 11.0 M7, for example). This version of the firmware usually does not contain bugs. Development versions (in the case of CyanogenMod, these are daily nightly builds) may contain bugs and are therefore not recommended for everyday use.

Conclusion: if you install a stable official version of the “normal” firmware on your smartphone, the risk of running into bugs is minimal. Everything else is for experimenters.

Myth 3. Software that requires root rights can corrupt a smartphone

In theory, an application with root rights can do anything with the firmware of a smartphone, including erasing it completely. Therefore, with such software, you must be extremely careful. The software that we talk about on the pages of the magazine is completely safe and tested on its own skin. In addition, for the entire time of using smartphones on Android (and this is starting from version 1.5), I never did not encounter a situation where root-supported software would kill a smartphone.

Software distributed through Google Play usually fully complies with the declared characteristics, and if it led to a brick or left a backdoor in the bowels of a smartphone, it would not last even a week in the store. In any case, here you need to follow the “trust but verify” rule and carefully read the instructions for using root applications.

Myth 4. Root rights make the smartphone vulnerable to viruses

It is not root rights that make a smartphone vulnerable to viruses, but the bugs used to obtain them. Rooting tools and viruses can use the same Android vulnerabilities to gain root permissions, so the mere fact that the device is rooted does not change anything. A well-written virus will not ask for permissions in the standard way, giving away its presence, instead it will take advantage of the same vulnerability to get them stealthily.

Moreover, having root, you get the opportunity to install the latest version of Android (in the form of custom firmware), in which these bugs have already been fixed. Also, do not forget that most custom firmware allows you to disable root or create whitelists of applications that can use these rights.

Myth 5. A rooted smartphone can fail

Rooting software does four simple things: runs an exploit that allows you to gain root permissions on the system, mounts the /system partition in writable mode, copies the su binary required to gain root rights later on into the /system/xbin directory, and installs a SuperSU or SuperUser application that will take control every time any application asks for root permissions with su.

None of these steps can crash or kill a smartphone. The only thing that can happen is that the exploit will cause a segmentation error and the smartphone will go into reboot, after which it will continue to work normally.


Myth 6. Rooting and installing custom firmware will void my warranty.

The warranty is lost not from the very fact of getting root, but because of its discovery by the service center. Most devices can be unrooted using the Universal Unroot app, or by reinstalling stock firmware using the manufacturer's official app.

There are, however, two exceptions to this rule. The first is the Knox system, which is preinstalled on new Samsung smartphones and tablets such as the Galaxy S4, S5, Note 3 and Note 10.1. Knox provides an increased level of Android security by responding to any firmware modifications and the installation of third-party kernels and firmware. In the event that the user performs these actions, the system sets a trigger that confirms the fact of modification. The trigger is implemented in hardware (eFuse chip), so resetting it to its initial position will not work. On the other hand, it is not entirely clear whether the service center will refuse to repair the device on this basis. Secondly, the eFuse chip is also installed on some other devices (for example, smartphones from LG), and it also allows you to accurately determine whether the smartphone has been rooted or flashed.

If we talk about custom firmware, everything is more complicated. Usually, the flashing operation requires unlocking the bootloader, and this can be done either using special exploits or using the smartphone manufacturer's web service. In any case, the unlocked bootloader will definitely indicate that the smartphone belonged to a far from blonde woman.

On some smartphones, it is possible to lock the bootloader back, but you should learn about this separately, and keep in mind that a newly locked bootloader will most likely receive the Re-locked status, and not Locked, as it was originally (this happens on HTC smartphones, For example). The only exceptions here are smartphones and tablets of the Nexus line, the bootloader of which can be locked and unlocked in three clicks without any dancing with a tambourine, and no one will find fault with anything.

INFO

On Linux, ADB and Fastboot can be installed separately from the Android SDK. On Ubuntu: sudo apt-get install android-tools-fastboot. On Fedora: sudo yum install android-tools.

To prevent the Knox system from interfering with root applications, you can disable it using the following command from the terminal: su pm disable com.sec.knox.seandroid.

conclusions

Getting root and flashing a smartphone are absolutely safe operations that cannot corrupt a smartphone for purely technical reasons. The only exception is an attempt to hack the bootloader in order to unlock it. In this case, the eFuse chip (if there is one in the smartphone) may work and block the ability to turn on the smartphone.

Fortunately, today smartphone manufacturers either prefer not to block the ability to turn on a smartphone with a hacked bootloader (by setting a trigger indicating the fact of such an action, as Knox does), or implement a special web service that allows you to painlessly unlock the bootloader with a loss of smartphone warranty. which saves users from having to risk breaking the bootloader.

Problems that may arise when flashing

So, now let's talk about what problems can arise when getting root and flashing and how to deal with them.

Scenario one: after an unsuccessful flashing, the smartphone stopped loading

Unsuccessful flashing can be caused by several factors: the battery is dead, and the firmware is only half full, the firmware turned out to be faulty or intended for a different smartphone model. In the end, the smartphone simply did not have enough space, which can happen when trying to install the latest version of Android on a smartphone three or four years ago.

Outwardly, all these problems usually manifest themselves either in endless resets of the smartphone to the initial logo of the manufacturer, or in the so-called boot-loop, when the loading animation spins on the screen for more than five to ten minutes. There are also problems with the screen (multi-colored ripples) and a non-working touch screen, which also prevent the use of a smartphone.

In all these cases, it is enough to do one simple thing: turn off the smartphone by long pressing the power button, then turn it on with the volume down button held down (some smartphones use a different combination), and after you get into recovery, reinstall the firmware (Install zip from sdcard - > Chooze zip from sdcard) or restore backup (Backup and restore -> Restore). Everything is easy and simple.

Scenario two: firmware works, but recovery is not available

This can happen after a failed installation or update of the Recovery Console. The problem is that after rebooting the smartphone and turning it on with the volume down button held down, a black screen appears, after which the smartphone either resets or hangs.

Solving this problem is not easy, but very simple. You can install the recovery console on the vast majority of smartphones using the TWRP Manager, ROM Manager or ROM Installer applications. They themselves determine the smartphone model, download and flash the required recovery without requiring a reboot. If with their help it is not possible to restore the console, it is enough to find instructions on the Web for installing recovery on your device.

Scenario three: neither firmware nor recovery is available

To be honest, it is difficult for me to imagine such a scenario, but, as practice shows, it is quite real. There are two ways to get out of this situation: use fastboot to upload recovery to your smartphone, or use a tool from the manufacturer to install stock firmware. We will take a closer look at the second method in the next section, and I will talk about fastboot here.

Fastboot is a tool that works directly with the primary bootloader of the device and allows you to upload firmware to your smartphone, recover and unlock the bootloader (in Nexus devices). Fastboot support is available in many smartphones and tablets, but some manufacturers block the ability to use it. So you will have to consult the Internet about its availability.

To access fastboot, you will need drivers and the Android SDK. When they are installed, open the command line, go to the SDK installation directory, then to the platform-tools directory, turn off the smartphone, turn it on with the volume buttons held down (both) and connect it with a USB cable to the PC. Next, you need to find the recovery image in .img format for your device and run the command:

$ fastboot flash recovery image.img

Or even force the smartphone to download recovery without actually installing it:

$ fastboot boot image.img

In the same way, you can flash official firmware update:

$ fastboot update update-file.zip

You can find a recovery suitable for your device either on the TWRP website, or in the XDA-Developers and w3bsit3-dns.com forums.

We return the smartphone to its original state

In this section, I will talk about ways to return a smartphone to a clean drain, no matter what state it is in. These instructions can be used both for scratching a smartphone and for removing traces of rooting and flashing. Unfortunately, I can't talk about all the possible models, so I'll focus on the four most popular flagships: Nexus 5 (I call this sample), Galaxy S5, LG G2 and Sony Xperia Z2.

Nexus 5 and other Google phones

Restoring Nexus devices to their original state is easier than any other smartphone or tablet. In fact, it is so simple that there is not even anything to talk about. In fact, all you need to do is install the ADB / fastboot drivers (on Linux you don't even need them), download the firmware archive and run the script. Step by step, the whole operation looks like this:

  1. from here.
  2. Download and install the Android SDK.
  3. Download the archive with the firmware for the desired device from the Google website.
  4. Turn off the device, turn it on with the volume buttons pressed (both) and connect using a USB cable.
  5. Unpack the archive with the firmware and run the flash-all.bat (Windows) or flash-all.sh (Linux) script and wait for the operation to complete.
  6. We launch the command line, go to the directory with the Android SDK, then platfrom-tools and execute the fastboot oem lock command to lock the bootloader.

For those who are wondering what the script does, here is a list of commands:

Fastboot flash bootloader bootloader-DEVICE-NAME-VERSION.img fastboot reboot-bootloader fastboot flash radio radio-DEVICE-NAME-VERSION.img fastboot reboot-bootloader fastboot flash system system.img fastboot reboot-bootloader fastboot flash userdata userdata.img fastboot flash recovery recovery.img fastboot flash boot boot.img fastboot erase cache fastboot flash cache cache.img

Galaxy S5

With the Galaxy S5 smartphone, everything is somewhat more complicated, but overall it is quite simple. This time you will need the Samsung Odin application, with which the smartphone will be flashed. Sequencing:

  1. Download and install the latest Samsung USB drivers from here.
  2. Download and install the latest version of Odin from here.
  3. We go to the site samfirmware.com, enter the SM-G900F model in the search, find the firmware marked Russia, download and unpack.
  4. We turn off the smartphone and turn it on with the volume down and "Home" buttons held down, wait five seconds until a warning message appears.
  5. Press the volume up button to put the smartphone into Odin mode.
  6. We connect the smartphone using a USB cable.
  7. We launch Odin, press the PDA button and select the file with the tar.md5 extension inside the directory with the unpacked firmware.
  8. Press the Start button in Odin and wait until the firmware process is completed.

As I said, this operation will return the smartphone to its original state, but will not reset the trigger set by the Knox system (if it was in the standard firmware). Therefore, the service center may refuse to repair.

LG G2

Restoring the LG G2 to its factory state will also not cause any problems. The number of steps in this process is somewhat larger, but in themselves they do not require special training and knowledge. So, what to do to return the factory firmware to the G2:

  1. Download and install ADB Driver Installer from here.
  2. Download the official firmware (Europe Open 32G or Europe Open) from here.
  3. Download and install LG Mobile Support Tool and FlashTool (goo.gl/NE26IQ).
  4. Turn off the smartphone, hold down the volume up button and insert the USB cable.
  5. Expand the FlashTool archive and run the UpTestEX.exe file.
  6. In the window that opens, select Select Type -> 3GQCT, Phone Mode -> DIAG, in the Select KDZ file option, select the firmware downloaded in the second step.
  7. Press the CSE Flash button at the bottom of the screen.
  8. In the window that opens, click Start.
  9. In the next window, select the country and language and click Ok.
  10. We are waiting for the end of the firmware, and then turn off and turn on the smartphone.

It's all. But keep in mind that, just like with Samsung, the smartphone will still be rooted, and this cannot be fixed.

Sony Xperia Z2

Now about how to return the Sony Xperia Z2 smartphone to the factory state. As in the previous two cases, this will require stock firmware and the official firmware utility. You run the utility on your PC, connect your smartphone with a USB cable, and start the update process. Step by step it looks like this:

  1. Download and install ADB Driver Installer from here.
  2. We reset the smartphone to factory settings.
  3. Download and install the Flash Tool from the official Sony website and the latest firmware from here.
  4. Copy the firmware file to the C:/Flashtool/Firmwares directory.
  5. Turn off the smartphone and turn it on while holding down the volume down and "Home" keys.
  6. We connect the smartphone to the PC using a USB cable and run the Flash Tool.
  7. Press the button with the lightning bolt icon in the Flash Tool. In the window that opens, select Flashmode, double-click on the firmware in the list that opens.

WARNING

In many smartphones, the unlocked bootloader will not allow you to update over the air.

In 90% of cases, unlocking the bootloader will result in the deletion of all data from the smartphone, including the memory card.

conclusions

Flashing a smartphone, and even more so getting root access, is not at all such scary and dangerous operations as they might seem at first glance. If you do everything right and do not resort to tools that unlock the smartphone's bootloader bypassing the manufacturer's tools, you will not be able to corrupt the smartphone. Yes, in some cases you will have to tinker to get everything back in place, but is it better to use a locked smartphone that does not allow you to do half of the things that it is capable of, or to take full control of the device? After all, reinstalling Windows on a PC doesn't scare anyone.

Modern phones - this is a rather complex system with its own settings and mechanism of operation. When buying a phone, the user cannot immediately access the "insides" of Android, so it comes to the rescue. But how to completely remove root rights from Android if they are no longer needed or even harmful?

What are ROOT rights and why remove them

ROOT rights are a software project that allows the user to various actions with a smartphone at the system level. These are a number of advantages that relate directly to the operating system. This includes:

  • Editing system files. You get access to the Android editor and can delete, add or change a specific folder / archive at your discretion.
  • Ad blocking. To completely remove intrusive materials from applications and the browser, you will need special programs and root rights.
  • Overclocking the processor to the maximum numbers. Yes, the power will increase, but, alas, this often leads to the burnout of the device.
  • Removing apps and tools, which . For example, Google Maps, Calculator, Voice Recorder.

Unfortunately, In addition to the advantages, there are also significant disadvantages., which often cause root removal:

  • Android Pay not working. Yes, yes, you will not be able to use the comfortable contactless payment.
  • Warranty immediately expires. Have you recently purchased a phone and have already installed ROOT rights? Well, you have to say goodbye to free service.
  • Over the air updates stop coming. Quite an embarrassing moment. If you want to get a more recent version of the firmware or OS, you will have to reflash manually.
  • Removing the necessary system application leads to the device slowing down or completely freezing. In this case, no one excludes “bricking” and the complete disappearance of data without the possibility of recovery.

Now that you've seen the advantages and disadvantages of Superuser mode, you know exactly whether or not to leave your phone rooted. If the answer is no, read on.

Types of ROOT Access

To begin with, we determine what type of rooting is on the smartphone. There are only three of them:

  • Temporary Root - temporary root rights, which disappear immediately after rebooting the phone. It is easy enough to get them, and they are removed by themselves. Therefore, it is the best choice for inexperienced users.
  • Shell Root - full root rights, which still do not give access to the system folder.
  • Full Root - unlimited permanent root rights. Ideal for the experienced Android owner.

Checking for ROOT

How to find out that these same rights are on the smartphone? The easiest and surest way is through the SuperSU program. Usually it is automatically installed on the phone immediately after the mode is activated, but if this does not happen, you can download the utility yourself from.

Download it from the store, install and open it. We see a pale green screen where we click Start. The next page appears, and if there is an inscription "Your phone is not rooted"– further actions with the program are not possible.

click PDA and specify the path to the firmware file. Check boxes only "Auto Reboot" and PDA, do not touch anything else. tapai "Run". The flashing process begins, on average taking up to 10-15 minutes. After the end, you will see a green flashing light in the utility and the inscription "Done Successfully".

For smartphones of other brands, you will need the appropriate official programs: on Xiaomi it is MiFlash, on Lenovo it is FlashTool, and so on.

Possible problems after removing ROOT and how to solve them

A fairly common complaint from users is that the smartphone starts to restart after showing the logo. It would seem that such a problem can be attributed to the minuses of root rights, because sometimes they disrupt the stable operation of the device. But no, it is after their removal that the operating system refuses to work correctly due to many reasons (accidentally violated an important file, did not notice the virus).

US Resetting to factory settings will help. Before it, do not forget to back up and move important files to external storage. Turn off the smartphone, hold the "Home" key and the volume rocker.

mode appears "Recovery", in which Go down to the item "Reset to factory settings". We clean the system and reboot the device. Everything should start up.

Video instruction

Answers to popular questions

After flashing through the computer, the phone does not turn on. What to do?

First of all, don't panic. It is possible that the firmware file was corrupted, which prevented the program from correctly installing the new shell. Try to enter the recovery mode and from there carry out a second procedure, but then the root-rights, most likely, will not be deleted. If all else fails, contact the service center immediately.

Today you learned how you can completely erase all traces of root rights from your Android, and whether it is worth doing it at all. After reading our article and weighing the pros / cons, you will definitely make the right decision, and, if necessary, easily clean the device. Good luck!

Phone does not turn on

Samsung after getting Root

Increasingly, owners of Samsung mobile phones trying to get Root rights are faced with a startup problem. This applies not only to phones, but also to tablets from a Korean manufacturer, in such cases the device stops starting. About what to do in such cases, we will tell in this article.

The reason for the inadequate behavior of the device may be an inappropriate program that was used during the process of obtaining Root rights. Perhaps the problem was in the incompatibility of the firmware. In addition, unsuccessful rooting may be due to a sudden power outage or insufficient battery power. By the way, the battery should be charged at least 70%, provided that it is normal and not too worn out. The reason may be a damaged USB cable or incorrect operation of the computer.

During operation, a software failure may have occurred on the computer or device. This can also be due to broken Root files, "underloaded" or incompletely downloaded files. The same files may be incompatible, therefore, when receiving super rights, the phone does not perceive them properly, which is why it does not turn on. Another reason is the wrong installation sequence and non-compliance with the instructions.

How to fix the situation?

To correct the situation and start the phone, you can use these methods. If the screen of a mobile device displays a "perpetual loading" during which the screen constantly displays a boot image, you need to do the following:

  • transfer device Samsung in special mode Recovery and perform a full data reset - go to the "wipe data / factory reset" options. Reboot your smartphone and wait for the operation. If this does not help, go to the next step;
  • find the firmware for your device, download it and install it using the service Odin . Restart your device and wait for the result. If it doesn't work, go to the first step and reset the data.

If the phone does not turn on at all, but when connected to a computer, a window appears as in the photo below, there are still chances to save the phone on your own. To do this, you must use the same methods as in the previous case. If the phone does not respond at all, and there are no signs when connected to a PC, the only way out is to contact a specialized service center. Recall that after obtaining Root, the warranty on the device is invalid.


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After obtaining ROOT rights, an Android smartphone or tablet from Samsung stops starting. In this article I will talk about the reasons for this behavior of the device and how to solve the problem.

Why does a Samsung device not work after getting Root rights.

Basically, all errors boil down to the fact that at the time of obtaining Root rights, the device user did something wrong. Let's look at some reasons:

  • There was a failure on the device or computer at the time of obtaining Root rights, for example, the electricity suddenly turned off, the USB cable was disconnected, and other reasons.
  • Attempt to download broken files.
  • Attempting to download files that are not compatible with your device
  • Wrong sequence of actions when obtaining Root rights

The main thing is not to panic. Now we will try to solve the problem of a non-working device.

If you see the following window:

Then you can safely take the phone to a service center. Of course, you can try to reset the settings and try to flash the smartphone through Odin, then the chances are close to zero.

It is important to remember that if Samsung shows at least some signs of life, for example, an eternal download window appears, there is a cyclic reboot, then you need to try to reset and reflash it through Odin. In all other cases, only Samsung service will help you.