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Calculation procedure for additional paid services. Megafon how to disable paid services

Today, millions of people in our country use the Megafon network. The services the company provides are varied and helpful. Most of them are paid. But how to disable services on Megafon if they are not needed? You will learn about this from the article.

We receive information

The Megafon company makes every effort to create comfortable conditions for communication for its clients. New services appear every year, the quality of communication improves. The subscriber can choose which of the offers to connect.

Paid services are of particular concern (Megafon is good at disguising this at the stage of advertising). The subscriber does not use some of them, but the money is withdrawn from his account. It often happens that a person has connected free service, but after a while it moved into the paid category. Few people manage to track this process.

Do you have any suspicions that money is unreasonably disappearing from your Megafon number? Find out what services are connected - that's what you need to do.

Information can be obtained in one of the following ways:

Sending a USSD request

Each user has the right to check which services are connected. Megafon provides its customers with such an opportunity. The easiest way is to send a USSD request. We dial * 505 # and make a call. After a couple of seconds, a message will be sent to the phone indicating all the activated functions.

Sending SMS

Would you like to receive a message from Megafon? Services connected by you can come in this format. We send SMS with the text "Info" to number 5051. In the same second, the system will send a list of all activated subscriptions and services. This information is provided free of charge.

Call to the operator

None of the previous methods solved your problem? Then you need to contact the operator and explain the situation to him. Perhaps the whole point is not only in paid services, but also in hidden subscriptions, which also eat up money. To contact the support service, dial 0500 and make a call. We are waiting for the operator's response. Those who are in roaming should dial 8-800-550-0500.

Service-Guide service

We go to the official page of the operator "Megafon" and create our own account(if not). We enter the password and login to gain access to the "Personal Account". All options can be controlled from there. If necessary, the system will send you a list of activated services and paid subscriptions. You don't have to pay a dime for this information.

Megafon: services you can do without

Various amounts are debited from our mobile accounts every day. People who are accustomed to carefully monitoring their communication costs want to know where their money goes.

One of the most useless services is the Autoresponder. Rarely does any of the callers leave messages on it. It is easier for him to call back later and personally talk to the subscriber. The cost of the "Answering machine" service is 1.2 rubles. per day. So count it. If you decide to disable the option, dial * 105 * 2900 #.

You can also do without the Live Balance service. For the opportunity to see the state of the mobile account on the screen, 1 ruble is deducted from you every day. There are also other unnecessary connected Megafon services. How to find out their list? You can use the "Service Guide" or make a request through the "Personal Account" on the company's website.

How to disable services on Megafon: several ways

Tired of paying for options you don't use? Do you want to disable them? It's 100% correct solution... You just need to cut the connected services (Megafon). How to find out which of them are provided on a paid basis, we have already described above. Now you need to select unnecessary options and disable them.

Method number 1

Dial 0500 on the telephone keypad and wait for the operator's answer. The manager will inform you about the previously connected services and disconnect those that are no longer needed or uninteresting.

Method number 2

We turn to the "Service Guide". In this system, you can activate / deactivate any services, monitor your mobile account and request a notification about its status. We dial * 105 # and make a call. We are waiting for a message with further instructions to come to the number.

Method number 3

We pick up the phone. We send a message with the text "info" to number 5051. The reply SMS will contain information about the activated services and subscriptions. There you will also find instructions on how to disable them.

Method number 4

Go to the Megafon website by entering your username and password. Select the tab with the desired service. The ways to connect / disconnect it are indicated next to the name.

If you are worried that you can accidentally deactivate the option, without which the quality of communication will deteriorate, then go to the nearest Megafon salon. Be sure to take your passport and the contract with the company with you.

"Stop content"

Recently, more and more subscribers have expressed dissatisfaction with the fact that funds are regularly debited from their accounts. Dedicated services, SMS from short numbers, paid access - all this increases communication costs. Such situations arise due to the carelessness of the subscribers themselves, who do not read the terms of the services offered to them. Third-party providers also add fuel to the fire. They are vainly hiding information that services or subscriptions are provided on a paid basis.

Megafon has found a way to protect its customers from paid content and SMS services. Its employees have developed a special service. It's called Stop Content. After activating this option, your phone will no longer receive messages from short numbers of unknown providers.

You can connect Stop Content in one of two ways:

USSD request

We dial * 105 * 801 # and make a call. After 2 minutes, a notification about the completed operation will be sent to the phone. You can manage the service on the official website of the operator in the "Service Guide".

Personal visit to the communication salon

We put the passport and the agreement concluded with Megafon into the purse. We go to the nearest office of the company. An experienced manager will activate the Stop Content function. It will only take him a few minutes.

Call to the operator

Situations are different. Let's say you received a list of connected services. But along with unnecessary options, they deactivated those without which the quality of communication significantly decreased. So what's now? You need to contact the operator and ask for help. There are several options here too. We choose the most suitable one.

There is a single number for communication with the customer support service - 0550. You can call it free of charge and get professional help. This function is available even for those with negative balance. However, it can be quite difficult to get through to a "live" operator.

Megafon has allocated a special telephone line: 8-800-335-0500. The operator will immediately answer you and inform you on the question of interest. You can dial this number from anywhere in Russia.

You will be able to contact the operator of "Megafon" not only by phone, but also via the Internet. We go to the company's website and select the item "Help for subscribers". Click on the corresponding link. In the same second, the "Online Consultant" page will open on the screen. We study the information posted on it. Then we send your question to the support center, indicating your name, region of residence and email... Within a week, the specialists of the help department will send you an answer.

Finally

We hope this article was useful for subscribers of the Megafon network. Services provided on a paid basis can be deactivated at any time if they are not being used. This will save you money and calm your nerves.

Do you ever have this when you replenished your account on your mobile, and after a while the money disappeared somewhere? Most likely, you have connected some services that require a subscription fee for their use. Sometimes the subscriber does not even realize that money is being debited from his account for certain services that he does not even use.


Or maybe you connected a free service at one time and forgot about it, and after a while it suddenly became paid. This tactic is used by almost all operators. mobile communications while earning millions of rubles a day. To save your funds on your account, you can turn off these services.

Operator cellular Megaphone is no exception. In order to prevent the disappearance of your funds from your account, you need to check the availability of connected paid services... And if such are found, then you need to remember how to turn off the paid Megafon services.

There are several ways to disable your subscriptions from the Megafon operator.

Disabling subscriptions Using the "Service Guide".

In order to check the availability of connected paid services from Megafon using the "Service Guide", you need to go to your "Personal Account" on the official website of the mobile operator. For authorization, you need to send a request using the USSD command by typing * 105 * 00 # on your mobile keyboard and pressing the call key.

After that, you will receive a notification on your phone in an SMS message with a code that is required to enter your "Personal Account" on the site. After a successful login, go to the "Service Management", which is in the main menu, and then select the "Disable all mailings" item.

You can also install the official application on your mobile.

Thus, you can refuse all paid services to which your number is connected.

We use the page for managing mobile subscriptions.

By using stationary computer, tablet or mobile phone connected to the Internet, go to http://podpiski.megafon.ru/. On the web page you will see a list of paid services provided by the operator and their cost. To determine which of them your mobile number, you need to go to the "Personal Account", and then click on the item "Unsubscribe".

By sending an sms message to a special number.

If the previous methods do not suit you, then you can easily unsubscribe from all paid Megafon services by sending just one SMS message with the text "STOP" to the service number 5051. After that you will receive instructions in a response message, following which you can disconnect from all paid mobile services. operator.

Disabling subscriptions using a ussd request


Dial the combination * 505 # on the keypad of your phone, then press the "pick up the phone / call" key. Your phone will make a ussd request and in the response notification you will have access to information about which paid services are activated by the current number, as well as what needs to be done in order to disable them.

Absolutely every paid service of this cellular company has its own ussd code for both activation and deactivation. Therefore, if you know exactly which service is activated by the current number, you can immediately send a ussd request to disable it.

Below is a list of the most popular paid services that can be connected to you and a ussd code to deactivate them:

Command List

  1. Answering machine (voice mail) - * 105 * 1300 #;
  2. Video mail - * 105 * 2310 #;
  3. Incoming SMS messages - * 105 * 1900 #;
  4. Always online - * 105 * 2500 #;
  5. Beep replacement - * 105 * 9000 #;
  6. Conference call - * 105 * 1600 #;
  7. Data transfer - * 105 * 1400 #;
  8. SMS check - * 105 * 2100 #;
  9. Who called? - * 105 * 2400 #.

A complete list of paid functions can be found on the website of the mobile operator.

Disabling subscriptions through the Megaphone menu

Your SIM card creates a shortcut in the menu of your phone called "Megafon PRO". Going into this menu, select the "Subscriptions" item.

To disable unwanted subscriptions, you need to send a free message with the command "List" or "List" to the short number from which you receive SMS news. Then everything paid subscriptions will be deleted. If for some reason the menu of your phone does not contain this item "Megafon PRO", then you need to contact the service center of the company to replace the SIM card.

Many smartphone and tablet users are increasingly asking themselves how to disable services. For which you have to pay money? The mobile operator provides users of its services with the opportunity to connect additional options and enjoy various bonuses, but sometimes it happens that the services are connected automatically. Some paid services can be connected to the subscriber's number under the guise of a bonus, which can be used free of charge only for the first month. Then the subscription fee is debited from the account, which is not always known to the subscriber himself.

It also happens that by connecting a certain paid service, the subscriber uses it only certain time, and then, out of need, simply forgets about it. As a result, it turns out that the account needs to be replenished more often, and where the money goes from the subscriber number is not clear. In this case, it is recommended to simply turn off all additional paid services so as not to pay in vain for them.

In a separate article, we tell MegaFon subscribers.

But how do you know which services you need to deactivate, and are there any paid services on your number that you don't know about? To view all the information on this matter, you should dial ussd-request - * 105 # and press the call key. You will be provided with information about the services available on your number, for which an additional fee will be charged.

What are you paying for?

Since the company provides a huge number of additional services, not one of them can be activated on your number, but several at once. You need to know how to disable connected services so as not to pay extra money. It is difficult to list all the additional services from a mobile operator, but you can conditionally group the main options that can be activated for a fee on your number.

We would like to inform you that often users need to save money, we write how to do this in a separate post.

Entertainment services and subscriptions

If you have connected for yourself such a service as notifications about news in a particular area, SMS jokes, horoscopes, aphorisms, reminders of common holidays, then you can disconnect from such services knowing certain combinations.

* 808 * 0 # - request to deactivate the "Kaleidoscope" service. You can unsubscribe from her if you were subscribed to news messages. * 770 * 12 # - request to deactivate the "Change dial tone" service. By connecting to a service that allows people calling you to hear music instead of beeps, you will have to pay an additional fee. * 660 * 12 # - deactivation of the "Personal dial tone" service. This service is connected in order to listen to music instead of beeps when making outgoing calls.

Commands to disable additional options for SMS messages and calls

  • ✶105✶0082✶0 # - this command can be used to deactivate the "Unlimited Communication" service. It is designed for free calls within the network.
  • ✶105✶1132✶0 # - this command can be used to disable the connected option "Call your own", which is intended for free communication inside tariff plans"Warm welcome".
  • ✶456✶6 # - disable unlimited SMS messages.

Read also the instructions - for all users.

How to disable additional communication services:

  • ✶502✶4 # - this command can be used to disable the "Super Caller ID" service, thanks to which the subscriber identifies other people's numbers. ✶130✶4 # - by dialing this combination, you deactivate the "Black List" service, which blocks access to your subscriber number to those numbers that you have entered into such a list.
  • ✶656✶0✶2 # - this command can be used to deactivate the "light" version of mail.
  • ✶656✶0✶1 # - disable full version mail service. ✶134✶0 # - deactivation of the service, which allows you to constantly see the balance of funds on the display ("Live balance").

Disabling roaming services

  • ✶570 # - deactivation of the service that allows making calls throughout Russia at a reduced cost (“All Russia”).
  • ✶105✶1037✶2 # - in case you forgot to turn off the paid service upon returning from Crimea.
  • ✶105✶0042✶0 # - deactivation of the "Internet throughout Russia" service.
  • ✶105✶0060 # - deactivation of the "Vacation online" service (calls in roaming).

If you want to disable paid services, you need to visit the website moy-m-portal.ru/moi_podpiski. You will not be able to perform these actions through your personal account, since information about additionally connected paid services is not displayed there.

Having entered the specified site, you can use a convenient service, but you can only log in via the mobile Internet. Otherwise, you will not be able to access the resource.

Personal Area

If you do not know the password for your personal account, you need to dial the combination ✶105✶00 #. Your phone number is the login to enter the site. Having passed the authorization, look at the interface of the office that has opened in front of you. Information about additional paid services can be found in the "Services and options" section. Right there you can order the disconnection of services by checking the boxes opposite the necessary items.

Additional paid services are provided to clients in a restaurant, cafe, bar, business center, service bureau, wellness center, hairdresser, etc., as detailed in the previous sections. When making a payment, the cashier is obliged to present to the client all invoices received in his name and number, to remind the guest when, where and for what amount he received the service. This procedure is not useless, since during such a check it is possible to detect errors in charges to the client's account and to quickly correct them. The cashier should inquire about recent charges that may not have been included in the invoice so far. This is usually the last breakfast or something from the minibar. When checking out, the cashier can tactfully ask the guest the following question: "Sir, did you take anything from the minibar today?" or "Sir, did you have breakfast today?"

During the stay of guests at the hotel, there are cases of damage or loss of hotel property. This may apply to bedding, furniture, carpets in the room or dishes in a restaurant, bar, etc. bears responsibility for other violations.

The cost of damage caused to the property of the hotel is paid on the basis of an act. The act is drawn up in triplicate, given to the client for signature and transferred to the reception and accommodation service for subsequent payment. The act is drawn up in the department where the trouble occurred, by financially responsible persons (at least two employees).

In case of loss of things or their complete unsuitability for further use, their cost is recovered, taking into account depreciation. The cost of restoration or repair work is determined based on the price list. The client will also pay for the forced downtime for the period of elimination of defects.

The client's expenses related to damage or loss of property are recorded, as a rule, in the section " Additional services"in the item" Other "of the computer program. One of the copies of the act will be handed over to the client immediately after settling with him. The second copy is needed in the appropriate service for writing off and receiving new property. The third is used by the accounting department for reporting.

The hotel staff should try to promptly identify the facts of damage or loss of hotel property by clients. For example, the maid must carry out a thorough inspection of the room during the current cleaning of the room for the entire duration of the guests' stay and, if necessary, take all measures to ensure that the residents compensate for the damage before check-out or upon check-out from the hotel.

In a number of hotels, correct special reminders are thought out and used for guests, if the floor personnel, when cleaning the room, discovers the absence of any

objects or damage to property. Sometimes in a hurry, unintentionally, guests can put hotel items together with their belongings (most often this applies to towels, napkins).

Dear sir (s). Today, while cleaning your room, the maid did not find any towels. Could you help with this problem. Thank you in advance. Best regards, Head of Floor Service

Mirrors are very vulnerable items in the room structure, so the following text may come in handy:

Dear sir (s). We kindly ask you to sign the bill (act) for the broken mirror and leave it in the room. Unfortunately, in our hotel the cost of broken or damaged things is not included in the room rate and is paid separately. Thank in advance. Sincerely. Hotel administration.

Detailed reminders can relate to any other item or accessory in the room. This organization of work allows you to minimize the number of cases of departure of guests who have not paid for damage or loss of hotel property.

Once customers have left their occupied rooms, the process of collecting payment for damage to the hotel becomes much more complicated. It is easier to recover the losses if the client paid with a credit card. In this case, the required amount is withdrawn from the guest's credit card, justifying this with an act of damage or loss of property. You can try to contact the organization, the company, the firm through which the client was settled, and urge to pay for the damage. Unpaid invoices for damage caused to the hotel by regular customers should be kept and offered to be paid on the next visit.

After the amount for additional paid services has been formed, the cashier is asked a question computer program: "Should I add the amount for additional paid services to the amount for accommodation?" If the answer is yes, the amounts will be added up.

When settling with clients, it is necessary to take into account all telephone conversations and include them in the total bill. Modern telephone systems automatically make charges for telephone calls to the client's account. The cashier should only open the "Telephone conversations" file and include their cost in the ready-made amount for accommodation and additional paid services. In this case, it is necessary to make a printout of all telephone conversations on a printer and present it to the guest. After the invoice is prepared and the guest has agreed with the final amount, the cashier once again specifies the form of payment.