Some MTS subscribers complain about the spontaneous connection of a paid service. How to disable all paid services and subscriptions to mts What is an Internet subscription of category 1

Probably, you have often encountered the fact that money disappears from your phone balance sometimes faster than you had time to make a call or write a message. The reason for this paid subscriptions that users are often unaware of. Many telephone operators and KPs impose these subscriptions. Today we will learn how to turn off paid subscriptions and services and stop overpaying.

It is very important to realize that the price of paid subscriptions is high, it can range from 3 to 30 rubles per day, or up to 500 rubles at a time. If you begin to notice that money began to disappear from your phone balance, the first thing to do is to check if you are subscribed to paid services. If so, then they need to be disabled.

Our article will tell you how to find out which services are connected to your MTS.
Let's move on to the main thing, there are several different ways disable paid MTS subscriptions:

How to disable MTS subscriptions quickly

This method is more convenient for a home user, you only need to go to the site from a computer. Go to and go to your personal account. Here you can easily see and disable all your connected paid subscriptions.

Disabling paid services and subscriptions by calling the operator

You can contact the MTS operator by number 0890 . When you are connected to the support service, you have the right to demand the deactivation of ALL paid subscriptions on the MTS phone. In the event that money began to disappear, and you did not connect anything, or downloaded to your phone malware, and the money began to disappear, demand the immediate disconnection of paid subscriptions.

It is worth trying to demand a refund for the entire subscription period, if the amount is more than impressive. You can also find out the full amount written off for subscriptions from the operator.

How to disable the service and mts subscriptions from a USSD phone with a request

If you already know which paid services you have connected, you can disable them with a simple USSD request. Here is a list of MTS paid subscriptions and requests to disable them:

Deactivation of the GOOD'OK service *111*29#
Unsubscribing News *111*4756#
Unsubscribing Weather Forecast *111*4751#
Unsubscribe Dating *111*4755#
Unsubscribing Jokes *111*4753#
Disabling the MMS+ service *111*11#
Disabling Horoscope subscription *111*4752#
Disable GPRS service *111*17
Disabling the WAP+ service *111*20#
Deactivation of the service You received a call *111*39#
Disabling the Chat service *111*12#
Deactivation of the Internet+ service *111*22#
Deactivation of the Internet Assistant service *111*24#
Disable subscription Exchange rate *111*4754
Deactivation of Favorite number service *111*43#
Deactivation of the service Neighboring regions *111*2110#
Deactivation of the service I'm online *111*211420#
Disabling the Conference call service *111*49#
Disabling the Anti-Identifier service *111*47#
Deactivation of the call barring service *111*53#
Deactivation of Mobile office service *111*51#
Deactivation of the Forwarding service *111*41#
Disabling Call Waiting/Call Hold *111*55#
Deactivation of Caller ID service *111*45#

Disabling services and subscriptions with one command

To check available paid subscriptions, send a request *152*2# . Carefully study the menu and select the service you are interested in.

Be careful if you receive an SMS about a subscription to paid services, make a request to the same number and immediately turn it off!

Over the past few weeks, a lot of messages have appeared on the Onliner.by forum from MTS subscribers complaining about the spontaneous connection of a paid service. We are talking about a subscription to videos from the site videumobile. According to users, the subscription to the service is carried out without their knowledge.

The fact that the subscriber is connected to the service is reported by SMS. According to users, you can refuse the service only after contacting MTS. Worse for those who use the SIM card of the operator in the modem.

“I have internet. There is a SIM card in the 3G modem, and the modem is in the router. And sensibly so distributes the Internet. Tariff plan MTS Unlimited for legal entities. In theory, I have to pay 240k for a subscriber and, like, 7k for a static name. But no, the bill came as much as 300t. Somehow, miraculously, I subscribed to the chic portal videumobile. And 1450 rubles were written off per day. In what way, and no SMS went to paid short numbers, ”- says one of the victims (spelling and punctuation of the original preserved).

According to the user, with the help of MTS support, he unsubscribed from the intrusive service, but soon he was again connected to a paid subscription.

Judging by the correspondence of the victims with the MTS support service, people are assured that they themselves connected to the paid service, via the Internet or via SMS. Or someone else did it by accident. Users assure that they did not subscribe to videumobile, which is allegedly evidenced by the details of account transactions.

Note that among the services provided by MTS on the operator's website there really is a certain "Internet subscription to videos". A similar service was also offered to life:) subscribers, but there were fewer complaints from them compared to MTS customers.

It is curious that, judging by the words of subscribers, you can connect to a paid service as much as you like phone numbers with one code. We checked and it turned out that it is really possible to remotely subscribe to videumobile of any MTS subscriber.

Unfortunately, the press service of the operator could not provide a comment on the current situation. However, the MTS website states that from September 22, that is, the day after we sent the corresponding request to the company's press service, the provision of the service has been temporarily suspended.

We advise all subscribers to check SMS notifications for a message about a subscription to videumobile. It will also be useful to study in detail all the operations on your telephone bill per day. If you see a write-off of 1440 or 1560 rubles that you do not understand, you should urgently contact the operator, ask to disable the service and return the money.

Added. Here is how the journalist of Onliner.by commented on the situation in the life:) company:

“Mobile operator life:) has announced a temporary suspension of subscriptions on this resource due to a centralized stop of activation of new subscriptions by content provider Bamboo Group LLP for all operators. The joint decision was made in connection with the receipt of complaints from subscribers. The content of the appeals in the bulk indicates that the service provider, namely the website videumobile.ru, may be practicing viral methods of connecting services through a common method of pop-up windows with a suggestion to click "OK". V this moment an internal investigation into the activities of the provider has been launched, the responsibility and control over the actions of which lie entirely with the content provider.”

1. General provisions and terms:

Operator, MTS - JLLC "Mobile TeleSystems", operator of cellular mobile telecommunications in the territory of the Republic of Belarus. Address: Republic of Belarus, 220043 Minsk, Independence Avenue 95-4. The license for the right to carry out activities in the field of communications was issued by the Ministry of Communications and Informatization of the Republic of Belarus on the basis of the decision of April 30, 2004 No. 31 for a period of 18 years, registered in the register of licenses of the Ministry of Communications and Informatization under No. 926.

Subscriber - physical, entity or an individual entrepreneur with whom an Agreement has been concluded with the allocation of at least one Subscriber number and (or) Unique code identification.

Personal account - an analytical account in the ACP, which serves to account for the volume of Services rendered under the Agreement, to account for the receipt and expenditure of funds contributed to pay for the Services and (or) Subscriber Equipment, as well as to account for other obligations.

The Content Provider is a partner of the Operator (TM Playfon.company LLC Investment Network Company), which is the Owner of copyright and related rights to the Content within the portal site.

The service "Internet subscription to games_site" (hereinafter referred to as the Access Service) is an MTS service that allows the subscriber to access content located on the Internet resource for one day (24 hours).

2. Acceptance (through the actions defined below) of this Offer means the Subscriber's consent to receive the Access Service.

3. Description of the service

The access service allows the Subscriber to access software products posted on the Portal website.

By activating the Service, the Subscriber accepts this User Agreement on the provision of the Access Service, and that he/she confirms that he has read and agreed with the Rules for the provision of the Access Service.

4. Cost of the service

The cost of the Access Service for the Subscriber is 0.20 rubles per day (including VAT) and is determined in accordance with the current Regulations on the system of discounts for the service and the Price List of tariffs for communication services of JLLC Mobile TeleSystems.

The cost of the Access Service is charged from the Subscriber at the time of acceptance of this User Agreement for the provision of access services to the portal "site" and further Internet traffic used by the Subscriber when viewing / downloading content on the portal is paid separately according to tariff plan Subscriber.

To cancel the service, send an SMS stop 1611 to 1818.

The Subscriber has the right to use the content obtained using the Access Service only for personal purposes and not to use it for distribution by selling or otherwise alienating the content to third parties.

Investment Network Company LLC, which may establish rules, restrictions and other requirements regarding the use of content located on this information resource. Investment Network Company LLC. JLLC "Mobile TeleSystems" provides only the service of access to the information resource.

If the Subscriber does not receive a refusal from the Content Access Service, the period for providing the Content Access Service is automatically extended each time by 1 day until the Subscriber independently disables the Access Service.

If the Subscriber refuses to provide the Access Service, the provision of the Access Service to the Content is made only after the Subscriber reconnects the Access Service.

6. Contact information

If you have any questions about the provision of the service, call the support service at tel. 882003210133.

If you find the loss of funds from your account, check if you have any unnecessary paid MTS subscriptions. If the fears are confirmed, then you need to unsubscribe from all subscriptions that “bankrupt” you. You can do this yourself or with the help of an operator. Choose the appropriate way to disable:

How to protect yourself from unwanted subscriptions and where can they come from?

First of all, let's note that unwanted subscriptions themselves can appear for two reasons.

As you can see, it’s very easy to protect yourself from unwanted subscriptions: ignore messages with “profitable promotions” from unknown numbers, and limit your visits to sites with dubious content.

If you have already become the unfortunate owner of many paid MTS subscriptions from nowhere, you can do the following: dial the USSD request *152*22# in the call field, then press the call key. This will cancel all paid subscriptions. You can also do this using your personal account, the My MTS application or by contacting the consultants of the nearest service center.

Service "Prohibition of content"

This service prevents the phone from receiving and sending messages to short numbers (up to 5 characters). Thus, neither you nor the attackers will simply succeed in subscribing.
The service is free, but it has one peculiarity - not only intruders write to you from short numbers, but also, for example, automatic banking systems. Unfortunately, you will not be able to receive such messages, so think twice before activating the Content Ban service.

Consultants of the service center, online operators in personal account or "live" operators on the communication line - if necessary, contact them without the slightest hesitation!

MTS is my least favorite telecom operator. More than once in Russia, and more than once in Belarus, he greatly upset me. The owners of MTS and their managers, by hook or by crook, are trying to extract money from people, which they themselves pull out of the air, or rather, from radio waves. Their last feature is paid subscriptions, to which they hook people up. How do they do it and how to disable mts subscriptions?

When I decided to write this article, as usual, I began to select search terms. As it turned out, just this question, placed in the headline, is gaining 2,300 people a month. And this is just the tip of the iceberg! This MTS with its subscriptions didn’t get me alone!

How does MTS get people hooked on their subscriptions? If you have an Android phone, then it is done like this: after the call, this window pops up:

If you miss, and sooner or later you miss, and hit the wrong button, then BAM - you subscribed! My wife did not understand at all what was happening and she herself stings on OK. Now try to unsubscribe! Need to send right word to the desired number, but this is not 3 seconds, and not everyone will even be able to master it (for example, the elderly).

And they also send notifications for FREE subscriptions every other time, it seems to me that this is done only in order to lull vigilance! The person relaxed, it's free, and then BAM! And I got caught ... And then you think: why is the money on the phone running out so quickly?

When I was completely tired of this, I decided to figure out how to disable MTS subscriptions once and for all. How to do it?

How to disable all subscriptions to MTS?

The issue is solved very simply, you just need to disable the function in Android that displays these pop-up windows. To do this, go to the menu with programs and look for SIM menu.

We go into it and see two sim cards: I have it MTS and LIFE. We choose the ill-fated MTS (there are no such problems with Life at all!)

We see two more points: MTS -Info and Be aware. This one Be aware and poisons thousands of people's lives and devastates their wallets. Let's go to it.

There is a question - to disable the service? Yes? Well of course yes!

Then you need to repeat this again and that's it: we managed to block and disable all mts subscriptions for life ahead! But we shouldn’t rest on this, we need to check if we still have any subscriptions enabled? How to do it?

How to check MTS subscriptions?

The simplest and reliable way to check and disable my mts subscriptions is to go to their website and see what's what. I go to the Belarusian site and find the item INTERNET ASSISTANT.