According to statistics, most Internet users prefer antivirus from Kaspersky Lab. It meets many requirements and is one of the most reliable antiviruses in existence. But sometimes it happens that the antivirus cannot update its software databases, and this may lead to a decrease in the level of protection of the user's PC.

Speaking about the importance of updating your antivirus, it is worth noting that every day new types of malware appear that can cause serious harm to both your PC and personal information.

There are main reasons for this problem:

1. The most common reason is another antivirus was installed on your computer , which could leave "tails" behind itself. These tails may conflict with Kaspersky Anti-Virus. Accordingly, to solve this problem, it is necessary to find these tails in the computer and delete them. If you could not find them yourself on your PC, then various programs that specialize in deleting just such files will come to your aid. Install a similar program and remove all garbage from your computer. At the end of the removal, you must restart your PC and try to update the antivirus.

2. The second possible reason for the impossibility of updating the antivirus is the one you use product does not support updates . This can happen if a trial version (demo version) of an antivirus is installed on your computer. To solve this problem, you need to purchase the full version of the antivirus on the official website of Kaspersky Lab. In order not to be distracted by the constant updating of the antivirus in the future, check the box next to the “Download and install updates automatically” item, which can be found in the antivirus settings.

3. The third reason - an unlicensed version of the antivirus is installed on your computer . Because Antivirus updates go through the official Kaspersky servers, they can track your antivirus license and block updates. This problem is treated by purchasing a license on the Kaspersky Lab website.

4. Kaspersky may not be updated if the antivirus has key expired . And here the solution to the problem is extremely simple: buy a new key on the developer's website.

5. The next reason may be edited "hosts" file , which is located at: C:\Windows\System\drivers\etc\. By changing the structure of this file, the virus can block access to Kaspersky servers. To solve this problem, you need to find the type of the original hosts file, for example, on Wikipedia, compare it with the contents of the file on your computer (open it with the standard Notepad program) and edit it if necessary.

6. It is possible that the antivirus unable to update due to unstable connection the Internet. In this case, your update may be interrupted at some stage of the download (for example, 85%). In this case, you must restart the update download. If the antivirus update has stopped at 99%, then you still need to wait, because. at the final stage, the installation can take up to 10 minutes.

7. Also, Kaspersky may not be updated if work through a proxy is enabled in the settings . In this case, it is necessary to disable the proxy mechanism (if it was used before).

Kaspersky Lab does not require presentation. It is one of the best (if not the best) developers of security applications for the Windows operating system. Its antivirus and internet security products are the most popular and offer value for money.

After installing KIS, I activated the product by entering the license key and then manually updated the database to the latest version available. And after that, I did not open Kaspersky, because I had the impression that it would automatically load the database and would not require manual intervention, but I was wrong. About 5 days ago, I discovered that Kaspersky was not automatically updating the virus database and decided to find a fix for this problem.

I asked myself: why is Kaspersky not updated? And most importantly, how to solve this error?

The main reasons why Kaspersky is not updated

• The reason may be that earlier another program was installed on the PC to protect against viruses, which could simply be removed incorrectly or incompletely.
• Sometimes even when the program is correctly uninstalled, errors may occur, since the protocols were left for recovery.
• This problem is solved very simply: you need to properly clean up the remnants of the past program.
• If you yourself do not understand such things, then use special programs that will help you delete unnecessary files.
• To clean up the remnants of such utilities, you need a powerful program.
• After cleaning the databases and protocols for recovery, reinstall the program and try updating the databases.
• Also, the problem may be that the Demo (or unlicensed) version is installed.

If you are also having problems updating Kaspersky Antivirus or Kaspersky Internet Security automatically, you can try the following solutions.

It is also worth checking that your computer is connected to the Internet and that you have not blocked Kaspersky in any way.

Make sure your system date and time is correct

Before you start troubleshooting, make sure your system date and time is correct, as Kaspersky depends on your system date and time to download the virus pattern.

Teach Kaspersky to download updates automatically

It is very important. With default settings, Kaspersky products regularly connect to the server and automatically download available updates. But if you have changed this default setting, you need to set it to automatically download updates by following the instructions below:

1. Launch Kaspersky. To do this, double-click the "Kaspersky" icon on the taskbar or in the notification area.
2. Click on the small option Settings located in the lower right corner to open the Kaspersky settings.
3. In the left pane, click " Additionally” to view the various options on the right side. Now click "Update Options" on the right to go to the "Update Options" page.
4. here make sure the first option is selected Download and install updates automatically, and if not, select the same to automatically download and install updates.
5. Then click " Set up update launch mode", set it to Automatic and click the "Save" button. Ready!

Enable update tasks when running on battery

This is the most important and with default settings, Kaspersky does not run scheduled scans or update the virus database when running on battery power. In short, if you charge your laptop battery when the laptop is turned off and always use your laptop on battery, this could be the main reason why Kaspersky doesn't update the database automatically.

To configure Kaspersky to download and install updates while on battery power, you need to follow the steps below.

1. Open the window Kaspersky. Click the "Options" button in the lower right corner to open the settings.
2. On the left panel, click " Performance” to see several settings related to the performance of Kaspersky.
3. Right take off checkbox"Disable Scheduled Scan Tasks" when running on battery. Ready!

Configure Kaspersky not to use a proxy server

For users who need to connect to the Internet using a proxy server, Kaspersky offers options to use a specific proxy server. If you are not connecting to the network using a proxy server, make sure the "Do not use a proxy server" option is enabled by following the instructions below.

conclusions

These are the main reasons why Kaspersky is not updated. We hope the article was useful for you. Tell us about it in the comments!

Kaspersky Anti-Virus - the most popular antivirus of the existing ones. It provides its users with complete real-time protection, without missing most of the existing viruses. However, if the anti-virus fails to update the anti-virus databases in a timely manner, then all its protective ability goes down the drain.

Below we will consider the main reasons that may affect the inability of Kaspersky Anti-Virus to update its databases.

1. An antivirus was installed on the computer before. Many users know that two antiviruses cannot be used on a computer at the same time, because. often this leads to the fact that they begin to conflict. But few people know that removing an antivirus even through the "Control Panel" does not always go completely, and traces remain on the computer, which can also come into conflict with Kaspersky.

In this case, you have two paths:

1) Almost every self-respecting antivirus manufacturer on its website offers a special utility that will completely remove the antivirus from the computer with all related files.

2) Use a special computer cleaning program, such as CCleaner. CCleaner allows you to remove programs along with all the garbage that they leave behind. And besides, with the help of CCleaner you can remove not only antiviruses, but also any other programs.

2. You are using a demo version of Kaspersky. The trial version of the antivirus cannot receive database updates, so go to the official Kaspersky website to.

3. You are using an unlicensed version of the antivirus. Anti-virus databases are updated from Kaspersky servers, so the system can check the validity of your license key. If the program detects a fake key, then you will be immediately refused to update the databases.

4. Your key has expired. If the paid version of Kaspersky has expired, the program will not update the databases until you correct the situation. Although, as a rule, Kapersky often likes to remind about this.

5. A virus has entered the system. Paradoxically, but the reason for the failure of the Kaspersky update could be a settled virus that edited the file hosts . You can fix the problem as follows: find the contents of the original “hosts” file on the Internet (it always looks the same) and open the “hosts” file through Notepad in the C:\Windows\System\drivers\etc\ folder. Return the file to its original form, save the changes and restart the computer.

6. Unstable Internet. If your home Internet is not stable, then the download of updates may be interrupted periodically. However, if the download of updates has stopped at 99%, then it's worth the wait. Bases are usually installed at this stage, so the remaining time can take up to 15 minutes.

7. Proxy activated. If you have activated work through a proxy in your settings, then it must be disabled during the installation of anti-virus databases.

Kaspersky Lab Antivirus is the most famous antivirus. Thanks to timely updates, a huge anti-virus database and powerful protective systems, the anti-virus has won the trust of a huge number of computer users. But even in this program errors can occur. In particular, I will consider the problem of the inability to update anti-virus databases and give tips on how to eliminate this error.

Why should anti-virus databases be updated in a timely manner? Imagine, every day hundreds of thousands of hackers are operating on the Internet, inventing new ways to penetrate your computer. But Kaspersky Lab is also on the alert, trying to fix new viruses and add them to the database. If the database is not updated in a timely manner, the antivirus may not detect a virus program that is trying to attack your computer.

The most common problems that may affect the inability of the antivirus to update the databases:

1. Most often the problem is that An antivirus from another manufacturer was previously installed on the computer . When removing the old antivirus, the program may leave behind so-called tails that may conflict with Kaspersky antivirus. Therefore, your main task is to try to find these tails on the computer and delete them. If you yourself could not do this, then on the Internet there are a lot of programs that are based specifically on removing programs, including their traces.

There is another way. Almost every respected antivirus manufacturer has released a special program to completely remove their antivirus from the computer. Go to the official website of the used antivirus and download the remover.

2. The second reason may be that your antivirus elementary can not receive updates . And perhaps this is for one simple reason: a demo version of Kaspersky Anti-Virus is installed on your computer. Solving this problem is simple, but for this you will have to go to the official website of Kaspersky Lab and part with a certain amount of money for the full version.

3. The third reason may arise if You are using an unlicensed version of Kaspersky Anti-Virus on your computer . Database updates come from Kaspersky servers, which can check the antivirus license. If they notice that you are using an antivirus "for free", you may simply be blocked from accessing updates. The solution is simple - get a license.

4. Also a problem >may be the expiration of the key, although, as a rule, the antivirus often warns about this. If this is the case, you should renew the key and download updated databases.

5. The next possible reason is edited "hosts" file . This file is located at the following address: C:\Windows\System\drivers\etc\. The file can be modified if a virus has entered the computer. If the structure of this file has been changed, then the antivirus may be blocked from accessing updates. To fix this problem, you need to open the file using the standard Notepad program and compare the contents of your hosts file with the original contents of the same file, taken, for example, from Wikipedia. If necessary, edit the file, returning it to its original form, and save the changes. Now restart your computer and try downloading updates.

6. Sometimes downloading updates can be slow unstable internet connection . In this case, the download is usually interrupted at some stage, take, for example, 75%. Cancel and restart downloading updates. If the download is stuck at 99%, then you may need to wait some more time, because. this step includes installing updates, so it can take up to 15 minutes.

7. If you have in the settings work through proxy is enabled , then you need to disable it for a while, because this can also affect the occurrence of a database update error.

Computers

Why is Kaspersky not updated? Main reasons

June 1, 2013

According to statistics, new types of malware appear daily. And even more often! It is quite possible that at the very moment when you are reading these lines, a new type of malware is being registered on the global Web. We will not give an assessment to the individuals who turned the storehouse of human wisdom into a potentially dangerous place - we will leave it to psychologists. Be that as it may, at present you should not connect to the global Internet without an antivirus program.

Protection of the software part of the computer

As you know, where demand arises, supply does not keep itself waiting long. Many companies offer various solutions to protect data from computer viruses. Some of them are very successful, such as software products from the Kaspersky Lab, NOD32 from Eset, etc. These solutions are well-deservedly popular with users. Currently, complex software systems are especially relevant - the so-called "Internet Security" group. They are in the line of each manufacturer, however, they can be called differently. For example, Dr.Web has Security Space, and NOD32 has Smart Security. However, protection works properly only if the program is able to be updated - from some source to receive updated versions of its own files and virus databases. Otherwise, a situation may arise when the new malicious code is invisible to the antivirus detection algorithms. Since the topic is too extensive, today we will look at why Kaspersky Anti-Virus is not updated.

Little known nuances

If Kaspersky is not updated, do not panic - it will always be in time. Usually the cause is easily fixed even without contacting the customer support service. Well, we recommend that you roll up your sleeves and ... first read carefully what to do if Kaspersky is not updated.

One of the reasons is the actions of a virus that has made changes to the system hosts file. On Windows, you can access it by following the path c:\Windows\System32\drivers\etc\. By making changes to its structure (edited with notepad), you can redefine the addresses of Internet resources or block access to anti-virus servers. Result - Kaspersky is not updated. We recommend that you familiarize yourself with the normal content of hosts (available, for example, on Wikipedia) and edit it if necessary.

The next possible reason why Kaspersky is not updated is an unstable Internet connection.

In this case, the process is simply interrupted at some stage (for example, upon reaching 70%). The solution is simple: you must re-enable the update. It is also worth noting that sometimes the indicator freezes at around 99% and nothing happens for a long time (sometimes up to five minutes). In this case, you should wait a little more.

If Kaspersky is not updated, it is quite possible that the settings are set to work through a proxy. It is necessary to click the "Proxy server" button in the update source parameters and enter the correct data (if any) or disable this mechanism (if not used).

Another common reason is the expiration of the key. This antivirus is not updated.

Source: fb.ru

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