Iphone 4s disabled connect to itunes. iPhone disabled connect to iTunes - Solution. Why does the error "Apple device is disabled or blocked, please connect to iTunes" appear

Almost every one of us has had such cases when we forgot passwords from our own devices. This not-so-pleasant situation can happen to anyone with an iPhone, iPad, or iPod Touch. A message appears on the screen: “iPhone is disabled, connect to iTunes.” What to do in this case? More on that below.

Everyone knows that Apple devices are well protected from those who try to crack the password. And with several incorrect key entries, the phone or tablet can go into this state.

If we forgot the password from the device, then we begin to sort through all the possible options, but under this condition it can easily block the iPhone or iPad. What does this mean? After entering the code incorrectly more than six times, you will no longer be given attempts, and the following warning will be displayed on the device screen "iPhone is disabled, please try again in 1 minute".

And after entering the wrong password for the ninth time, you will be asked to connect to iTunes or try again after more time - "iPhone is disabled connect to iTunes/ "iPhone is disabled please try again in 60 minutes". All of the following device actions were performed with iOS 9.2. In other versions, if the password is entered incorrectly, after a certain number of times, the device constantly increases the time for the next attempt. This means that the user has to wait longer and longer, and not solve the existing problem.

Here is how the mechanism works:

5 consecutive wrong attempts - iPhone is disabled, try again in 1 minute
7 wrong attempts in a row - iPhone is disabled, try again in 5 minutes
8 consecutive wrong attempts - iPhone is disabled, try again in 15 minutes
9 consecutive wrong attempts - iPhone is disabled, try again in 60 minutes
10 consecutive wrong attempts - iPhone is disabled connect to iTunes (or all data will be reset)

If you are faced with such a situation, do not despair. This can happen to anyone, and Apple has provided a course of action for users. You can return the device to working capacity quite quickly if you follow one of the options described below. The methods are relevant for iPhone X, iPhone XS, iPhone XR, iPhone 8, iPhone 7. Older models are also suitable.

iPhone disabled connect to iTunes - how to unlock?

So what do you do when your iPhone says "iPhone is disabled connect to iTunes" or "iPhone is disabled please try again in (a while)"?

If you have not backed up your device to your computer beforehand, but it is important for you to save personal data on your iPhone, iPad and iPod touch, then this method will come in handy. You will have to do a password reset using manual selection through iTunes.

For this method to work correctly, the program must recognize the iPhone. If the device was not recognized, then nothing will be reset. Also, nothing will work when connected to someone else's device. The fact is that with such a connection, you need confirmation of the permission to read information from the device, both on the computer and on the iPhone. And to confirm the action on the phone, you need to unlock it, therefore, nothing will come of it.

In order for everything to work correctly, connect your phone to the same computer with which the iPhone was previously working. If this is not possible, you can immediately proceed to the method described next.

If everything works, then follow the further instructions:

Launch iTunes on your computer and connect your iPhone to it. Right-click on the phone icon or on the special “sync” button. As soon as the synchronization process is started, immediately close it with a small cross. However, sometimes, to complete synchronization, you need to click on the arrow that appears immediately after clicking on the cross.

Now the password counter on the lock screen has been reset. An iPhone or iPad that previously asked you to re-enter your passcode after an hour or more has now reset the counter so you can keep trying. This procedure can be carried out as much as you like, until you remember the desired combination.

Even if an inscription is displayed asking you to connect to iTunes, we do the same. This is not the only option for what you can do if it says "iPhone is disabled."

The second way is to reset the password

If your device is already disabled or has not yet done so, but still asks for a password, then you should act in a more strict way. All information on your device will be erased. If there is a pre-made backup, that's good. If not, you will have to sacrifice all the data to unlock the device.

Resetting the password is done as follows. You need to put your iPhone into recovery mode. With this mode, you can completely reset your iPhone or iPad to factory settings. Here's how it's done:

Connect your iPhone to your computer and launch iTunes.

iPhone 6s or older, iPad, or iPod touch: Press the Power button and the Home button at the same time. When the Apple logo appears on the screen, do not release the buttons. Keep holding them until recovery mode is activated. recovery mode.
iPhone 7 or 7 Plus: Press the power button and the volume down button at the same time. Keep holding them until recovery mode is activated.
iPhone 8, 8 Plus, X/XS/XS Max/XR: Press and release the volume up button, then the volume down button. Now hold down the side button. until recovery mode is activated.

After that, iTunes will detect your iPhone in recovery mode. It will take some time to restore, and then you will need to set up your smartphone again or restore your data from a backup.

The third way: how to fix the problem through iCloud

On your computer, open the site: icloud.com/find.
Log in with Apple ID and password.
Select at the top All devices.
Select the one that is currently disabled.
Click EraseiPhone and confirm the action.

Modern gadgets implement many approaches to protecting personal information. Apple products are no exception. And even if the attempt to gain unauthorized access failed, the owner of the device will suffer from this in the first place. So, "iPhone is disabled, connect to iTunes": how to unlock and where to start?

Causes

At the moment, there are no cases of such a problem due to software errors. This means that the culprit of the blocking is a person from your environment. For example, a work colleague wanted to copy an important contact into his phone book, or a jealous wife was trying to find evidence of infidelity. But in most cases, children are to blame, whose curiosity sometimes borders on sabotage.

It is worth noting that on the seventh version of iOS, after entering six incorrect combinations, you can try to enter the password again after 1 minute, after nine attempts, the smartphone will turn off for an hour, and after the tenth, the message “iPhone is disabled, connect to iTunes” will appear on the screen.

Attention! Depending on the OS version, the device lock time may increase.

How to fix "iphone is disabled, please connect to itunes" error?

Fortunately, this problem is easily solved. There are a number of ways to do this.

Resetting the attempt counter

The essence of this option is to connect the iPhone to the computer and then synchronize it. This will let the system know that the device is with the owner and reset the counter. For this you need:

Attention! Connect the device only to the PC that has already synchronized with the device. Otherwise, the method may not work.

If this option does not work, go to the next step.

Restoring from a backup

This method is ideal if you regularly create backups in iTunes and at the time of the backup the device did not have a password. Also, this method is suitable when you remember your previous password set at the time of the backup.

So, you need to do the following:

If there is no copy or it is also password-protected, a radical option remains.

Reset iPhone

Here the name of the item speaks for itself. To hard reset iPhone via iTunes, you need to do the following:

The end of the process will mark a complete restart of the device.

Attention! Use this option only in extreme cases. All data from the phone will be deleted!

These are all existing ways to fix problems with entering a password. Now you know what to do if the message “iPhone is disabled, connect to iTunes” is displayed on the screen. If other methods are known, share them in the comments.

To download various information on the iPhone, you need to use special software and a registered account.

As an example, let's try to connect iPhone to iTunes and analyze the nuances of such a connection.

Quick article navigation

Connect iPhone

Connect your iPhone to your computer's USB port using the appropriate cable.
Moreover, iTunes should start automatically when you connect your phone. If this does not happen, then we start it manually.
In the program, you will see a new section with the name of the device - select it.
After that, configure the synchronization for each settings panel and finally click the "Apply" button located in the lower right corner of the screen.
Music, TV Shows, Movies, and Podcasts panel: Specify only the content of the library that you plan to sync (you can select individual items, or sync all files together).

Synchronization

Photos panel - this panel will provide synchronization with photo files from iPhoto. You can also sync any images that are in folders on your PC.
Panel Information - is responsible for synchronizing contacts, calendars, bookmarks of the Internet browser.
Contacts panel - all contacts from Mac OS X, Yahoo! Address Book, Microsoft Entourage Address Book, Outlook Express on your PC.
Calendars Panel - Syncs with iCal, Microsoft Entourage and Microsoft Outlook on your PC.
Panel Mail Accounts - only settings are transferred from the PC to the iDevice. It will not work in the opposite direction, i.e. making changes on the iPhone will not take effect on the PC. Microsoft Outlook mail account settings, Mail accounts, etc. are synchronized.
Web Browser panel - it is possible to synchronize Safari bookmarks.

Apple devices have a closed architecture - for many operations you have to use a PC. That is why, when buying an iPhone, the user must be prepared to connect this gadget via a USB cable much more often than any of the Androids. The operation of connecting an iPhone via USB seems simple, however, there are some nuances that do not allow working with this device as a standard storage medium.

A USB cable is included with any new or refurbished iPhone.- if there is no cable, it means one of the two: either they are trying to sell you a non-original smartphone (in other words, a Chinese fake), or the cable was lost by the sluggish salon consultants who used the gadget package for their own needs.

There are two types of USB cable for iPhone:

The first is Lightning. Connectors with 8 pins appeared on complete USB cables and chargers along with the 5th modification of the iPhone. iPhones 7th modification also use Lightning to connect headphones. A distinctive feature of Lighting is that you can insert the connector into the connector on either side.

The cost of the Lightning cable in the official Apple store is 1.5 - 2 thousand rubles (depending on the length).

Second - 30-Pin. Cables with 30-pin connectors were equipped with iPhone 3 and 4 versions. Now it is better not to lose or break such cables: their cost is low, but it is extremely problematic to find such cables in stores and salons.

On the other side of the iPhone cable, there can now be not only a classic USB connector, but also a connector that looks more like micro-USB.

This connector has several advantages: Firstly, it, like Lightning, is symmetrical, that is, it can be inserted into the connector by any side, Secondly, it guarantees an exorbitant data transfer rate (bandwidth - 10 Gb / s). Cable Lightning-USB Type-C is also available in the official Apple store - at a price of 2.5 thousand rubles.

How to connect an iPhone to a computer via USB and why do you need to do this?

Connecting an "apple" gadget to a PC via USB allows you to:

Synchronize iPhone with the program iTunes: Download music and other media to your device storage, transfer notes and contacts, transfer credentials.
Create backup copies of the information that is stored in the device's memory, and restore data from backups.
Restore and update the operating system.
Free up device memory (which is worth its weight in gold) by transferring data to your computer's hard drive.

All this will not be possible if the connection between the iPhone and the PC via USB is unstable. Right Connecting your iPhone to your computer is quite simple:

Step 1. Take the USB cable and plug in the connector 30 Pin or Lightning into the appropriate slot on the gadget.

Step 2. On the other hand, insert the connector into any of the USB connectors on your computer or laptop.

Step 3. Wait for the sound characteristic of connecting the device via USB. At the same time, the iPhone will vibrate to notify the owner that it is charging.

Step 4. The message “ Trust this computer?". Confirm by pressing the appropriate button.

Step 5. An Autorun window pops up on the computer monitor - this already indicates a successful USB connection.

Close this window.

Step 6. Go to " My computer” - you will see your iPhone in the list of portable devices.

Step 7. Click on the icon and you will have access to photos and videos that were taken with the iPhone's camera. You won’t be able to get to music in this way - you will have to install and run a program called iTunes.

Why the iPhone does not connect to the computer: possible problems

The solution to the problem of connecting an iPhone via USB very often lies on the surface. This situation is typical: the user connected the smartphone via a cable, waited for the iPhone to notify with vibration about charging - but nothing else happens! According to the above instructions, we see that the next step is for the user to confirm the trust in the computer. "Trust Request" does not appear on the locked iPhone screen. Simply unlocking the device is enough - a message will appear and the problem will be solved.

Other errors are also possible:

If you encounter errors accompanied by messages SyncServer And MobileDeviceHelper, check if the time is the same on the PC and the gadget. Even a slight difference in time can lead to a connection failure.
On error " USB device not recognized» Plug the cable into a different USB port on your computer.
The error can also be due to the fact that the SIM card in the iPhone does not meet the requirements of the device. In order for the connection to occur correctly, it is enough to activate " airplane mode" across " Settings».
If the computer is just does not see iPhone, the problem lies in the cable or in the connector on the gadget itself. In any of these two cases, the user will have to spend a lot of money - to buy a new "lace" or to diagnose the device with subsequent repairs.

Connecting via USB: pros and cons

Connecting with a USB cable is not the only way to connect an iPhone to iTunes and a PC in general. iPhone with iOS version older than 5.0 can also be connected to a computer via Wi-Fi. However, most owners of Apple technology "the old fashioned way" continue to use cables, and here's why:

Connecting via a cable guarantees a high data transfer rate (for USB 3.0 - 4.8 Gbps). When connecting via Wi-Fi, you also have to look at the limitation that the Internet provider has set.
Connected with a cable to a PC, the device is being charged, while when connected via Wi-Fi, on the contrary, energy is consumed at an impressive pace.
Connecting via USB is a very simple procedure, but not everyone will be able to organize an “over the air” connection.
Only when connected via a cable, you can restore data from a backup and perform a full reset.

Using USB ports to connect an iPhone has some disadvantages:

The device is actually tied to the PC with a "lace". This limits the user's capabilities - in order to talk on the phone, he will have to interrupt the "connection".
The gadget occupies one of the USB ports - this can be a problem if your laptop or laptop has only 2 ports.

Conclusion

Connecting an iPhone to a PC via USB is no more difficult than Android: in any case, difficulties are possible, but their occurrence is more an exception to the rule than the rule. Another thing is that by itself, connecting an iPhone via USB will not give the user wide opportunities - he will only be able to copy and delete photo and video files taken on the gadget’s camera, and for other operations he will have to master iTunes. Working with Android in this regard is much simpler: when connected to a computer via USB, a smartphone with a “green robot” is defined as a flash drive.

Hello! Friends are good. And friends-jokers - this is already "how it will turn out." Although, in my case, too, probably good. Why? Because they constantly do not let me get bored and often throw up some ideas for the next article. They will take it and do something “sort of” - even stand, even fall. For example.

More recently, I had the imprudence to leave the phone out of sight (I will never do this again), and they decided to conduct an experiment on my iPhone (there is nothing else to do!) - repeatedly enter the wrong screen lock password. So what? It's so interesting and fun - we all laugh together! Comedians, man.

But we all know perfectly well the result of such actions.

First, the message “iPhone is disabled. Repeat after 1 minute." But this is far from the limit! After all, if you continue to enter the code incorrectly, then the interval begins to grow and increase to 5, 15, 60, etc. minutes.

I will say right away that I was relatively lucky - I “snatched out” only a 15-minute block.

But this whole situation made me think, what about a long period of time - also wait? Or are there any other options to unlock the device? It turns out there is. And not just one! Which? Now I'll tell you everything. Go!

So, the blocking message “iPhone is disabled. Please try again in..." can appear for two reasons:

Repeated and constant incorrect password entry.
Disconnecting the battery and, as a result, resetting the date and time on the iPhone.

The reasons are different, the result is the same - the device is blocked. All you have to do is wait or...

Method number 1. Get correct date and time data

Works if your iPhone writes about some incredible time intervals. Something like "iPhone is disabled. Please try again in tens of millions of minutes."

As you understand, it is impossible to reach such values by simple password brute force. Why does this inscription appear? It's simple - when the battery is disconnected, the time on the iPhone is reset, the phone thinks that it is in the past and offers to enter a password in the future after many, many years.

What should be done in this case? Option two:

Install a SIM card with working mobile internet.
Connect to a known Wi-Fi source.

What is going to happen? The iPhone will receive the current date and time data via the Internet, and the blocking message will disappear. True, it is worth mentioning that all this will work only when the iPhone settings automatically detect the date and time.

Did you set the time manually? Let's move on to the next method...

Method number 2. Reset the counter of incorrect iOS password attempts

Typically used for small "timeouts". And this method would definitely help in my case - I would not have to wait for time to try to enter the password again.

So how do you reset the counter?

Everything. We take the iPhone in our hands and see that the inscription “iPhone is disabled. Repeat in...” disappeared. It doesn't matter how many minutes you have there. You can try again to enter the correct password and unlock the gadget.

You ask: “If everything is so simple, then why all the other options?” The fact is that this method will only work with the computer that is trusted (the iPhone was synchronized with it earlier).

If there is no such computer, then only ...

Method number 3. Restore Firmware

The most reliable means of dealing with any problems. No wonder they say: “Any problems with the iPhone? Restore the firmware and everything will be fine. How to do it?

Thus, we install a “clean” firmware - naturally, there will be no “iPhone disabled” warnings (as well as screen lock passwords).

However, it is worth remembering the disadvantages of this unlocking method:

If the Find My iPhone function was enabled on the device, then after flashing, you will need to enter your Apple ID and password. Do you remember this information? .
Absolutely all information will be deleted from the iPhone - a backup will save it.
The latest version of iOS will be installed - there's nothing to be done here. This is Apple's policy when updating devices through iTunes.

As you can see, the problem is not so terrible and insoluble - you can fight it. Moreover, there are a lot of ways - from the simplest (wait or reset the counter), to cardinal and decisive (restore the software). You just need to choose the one that suits you!

P.S. Do you have any questions? Feel free to write in the comments - we will try to figure it out and find the right solution! Too lazy to write something? You can always put a "like" or click on the buttons of social networks - the author will be pleased :) Thank you!