Why the Play Market does not work - we analyze in detail. Play Market does not work on android Play market downloads only via wifi

"Android" is one of the most widespread operating systems around the world. The users were attracted by the user-friendly interface and multifunctionality of the system. In addition, since 2005, the rights to the platform have been in the hands of Google, which leads to a huge number of the company's services built into the system.

Play Market

A universal Google account provides access to the store of the same name - Play Market. It is a kind of content navigator and a place where the best applications for your device are collected. In addition, here you can find music, books, wallpapers for your desktop and much more. To download the selected position, just make a few clicks. Most of the products are free to download, but there is also paid content. As a rule, when buying a device running Android OS, the Play Market application is already in the gadget's memory. If not, you can use it as a web page or download the application additionally. All content is divided into categories, which makes it easier to select and find the required software product. However, from time to time, users face a number of difficulties associated with using the store. For example, the gadget does not go to the Play Market. What to do in this case? This is what will be discussed in this publication.

The device does not enter the "Play Market": no connection

If you see such a message, the first thing to do is check your internet connection. Many users do not pay attention to this and are looking for a more global problem. If you use mobile Internet, make sure that you have not exceeded the traffic limit. In general, it is better to use a Wi-Fi connection to download applications and games, but the GPRS network can be so slow that the Play Market simply will not accept it. In any case, downloading content via a mobile network will cost you "a pretty penny" if there is no set limit on the use of the Internet. If the connection was established via Wi-Fi, make sure that the router settings have not been reset and if it is working properly. In order to understand if the problem is related to the store, check the network connection through the browser. Try to go to any other site, and if you succeed, you can consider other reasons why "Android" does not enter the "Play Market".

Problems in the gadget system or store

No matter how wonderful the Android OS is, it has one global drawback - the system can lag. Restarting the gadget is a universal remedy against freezing and minor system errors. To do this, it is not necessary to turn it off completely and turn it on again. You can just hold down the lock key and select "Restart" from the options offered. Then try to go to the Play Market again. If still nothing comes of it, move on.

Access to the store itself may be temporarily restricted. For example, there is a technical problem on the server. This happens very rarely, but this option should also not be overlooked. Wait a little, and then go to the Play Market again.

Remember if you have flashed your device recently. Sometimes Play Market may not work due to the installation of custom or low-quality firmware. If you are radically determined to fix problems with the service, it is better to restore the old version (rollback the system back). This will only work if you made a backup (backup). I would like to note that a backup must always be done, it does not hurt, and in some cases it saves the gadget. Yes, and it is better to trust the flashing to professionals, especially if you do not have much experience in this matter.

The most radical way to "fix the brains" of the system is to reset to factory settings. But be prepared for the fact that all your custom settings will be deleted, and the information will only be saved on the memory card.

Setting up "Google Play Market"

As strange as it may sound, if the device does not enter the Play Store, this may be due to the fact that the date or time is set incorrectly. In the "Settings" you need to select synchronization over the network. But such settings can get confused if the gadget is not connected to the Internet for some time. Also, make sure the correct time zone is set.

You can try to reset the Play Market settings. To do this, in the "Settings" find the "Application" section and click on the store application. You will see two buttons "Erase Data" and "Clear Cache". You can click and "Delete updates" if still nothing helps to enter the content store. You can also reset your Google Play Services and Google Service Framework settings. Make sure Google Accounts is turned on and your account is connected. By the way, you can try to delete this account and then reconnect it. Be sure to back up your data when doing this.

Pest apps

Sometimes a gadget does not enter the Play Market if other applications are blocking access to it. As a rule, these are applications downloaded from unknown or unverified sources.

Be careful when obtaining root-rights, because using them you can make any changes in the system, as well as download programs that interfere with the normal operation of other applications.

Install a powerful antivirus program and periodically run a system scan to get rid of malicious files, because the Android OS is very susceptible to virus attacks. The work of the "Play Market" can be knocked down by a huge amount of unnecessary information and "digital garbage". In this case, the CClaner program will be an excellent assistant. It will remove corrupted or temporary files and optimize the system perfectly.

Freedom app

This is a fairly well-known program that allows you to make in-game purchases without money. But we know where the free cheese is, and therefore not everything is clean with the application itself. If you come to the conclusion that because of it the device does not enter the Play Market, then you need to get rid of it urgently. It is very important to first stop its work, and then delete it. To do this, in "Settings" and "Applications" you need to find Freedom, tap on it, click "Stop", and then "Delete data".

We have told you about the most common reasons why the device does not enter the Play Market. If none of the above tips helped, the gadget needs to be shown to a specialist.

Imagine a situation: you decided to download a new game, which was recommended by friends, but after entering the store, you found an error. Because of this, it is not possible to install a new application. So why the Play Market does not work through Wi-Fi and how can this problem be solved?

Causes

Before you start restoring the Play Market application, you need to understand the origin of the error. There are several reasons for problems:

failure of settings / malfunctions in the Android operating system;
incorrectly set time or date;
problems in the settings that are responsible for continuous access to the Internet;
problems with the distribution of the Internet in the router itself;
the store is interfered with by another application;
violations in the work of the store itself;
software malfunctions for which Google is responsible.

Recovery methods

Understand exactly why Play Market does not work over Wi-Fi , impossible without trying each of the recovery options. We offer solutions for every problem.

In order for the app store to work, you sometimes need to do a factory resetGooglePlay. See the following video for details:

OS crash

Unexpected malfunctions of programs are the main motto of the Android OS. They affect the functionality of the operating system itself and individual applications or modules. The problem with the mobile application can be solved by trying to restart the phone yourself. This will fix minor and minor problems with the operating system.

Problems could arise after flashing the smartphone to an updated version of the OS. To prevent Google Play Market from freezing and starting to work using Wi-Fi, you need to return the operating system to the old version. The reason for the appearance of errors may be the incompatibility of the new firmware with your device.

date and time

Sometimes the Play Market program does not work on Android due to the fact that when connected, Google checks the time and date with its servers. If there are deviations in a few minutes, then this will not play a role in the work of the store. But changing the time by several days, months or even years leads to problems with the store.

The solution to this problem is the simplest - go to the "Time and date settings" and set the desired parameters.

Router settings

It is not always possible to access the Play Market via Wi-Fi. The gadget can be connected to a router, but there will be no Network.

First, study the lit lights on the router and the availability of the Internet in general. Go from the gadget to any resources through the built-in browser. If they do not open, check with your provider, as there may be a technical problem with the Network.
But what if the Network is still there? The answer is simple - insufficient speed. The store requires a stable internet connection and good speed. Therefore, very often, with a weak signal, an error "Connection timed out" pops up in the store. The provider will help to solve the problem.
Sometimes a router can prohibit Internet access for a specific connected gadget. You can fix the situation by finding the instructions for the router, going into the settings and looking at the list of MAC addresses. It contains addresses that are denied access to the Internet. In the settings of your mobile device, find the "About phone" section, look for your MAC in the list and delete it in the router settings. Then restart the network equipment.

The problem can occur if you enter the wrong password when connecting to Wi-Fi. This can be solved by entering the correct security code in the settings for connecting to the wireless network on the smartphone.

Sometimes the router system may not be updated. Therefore, you should download the new firmware from the official website of the network equipment manufacturer. Resetting the settings to the factory settings will also solve the problem.
Additional troubles can be caused by technical damage to the router: a broken antenna, torn wires, or the device simply turns off. If you notice such malfunctions, contact the service center for repair or diagnostics.

Android settings

Another option to find out why the Play Market does not work over Wi-Fi, and you can fix this error by disabling the Proxy server.

First, in the "Settings" of your gadget, select the Wi-Fi column. A list of available wireless networks will appear on the screen. Check it out, because there is a possibility that the router's network is the same, because of which the application does not turn on. If so, click on the "Change network" column.

A check mark should appear next to the "Advanced Options" or "Advanced" line, and the Proxy Server will be disabled. If next to the latter there is no inscription: "No", you need to disable the Proxy server.

If the problem persists, you need to set static DNS in the wireless Internet menu. To do this, open the static setting of your IP. Having found the fields to be filled in (DNS1 and DNS2), enter the following combinations in them - 8.8.8.8 and 8.8.4.4. Then click "Save", reconnect to the Internet on the gadget and try to enter the application again.

Store disruptions

If you cannot use the Play Store, because the application does not work over Wi-Fi, try updating the program itself. To do this, just find the store you need among the rest of the programs and click on the three dots at the top in the right corner. If there is an "Update" item, click it.

Wireless settings

The program may not open or work incorrectly due to the standard MTU-1500 parameter set in the router settings. You can find and fix this error. To do this, go to the Internet settings on the router.

At the bottom of the page there will be an inscription “MTU Size” (or any similar one). The box next to it can be filled in with 4 numbers. It can be a combination of 1420, 1460. To find out the exact number, contact your provider. After setting the numbers, save the changes and reboot the router.

Other applications

Sometimes all sorts of programs that allow you to freely visit sites prohibited in the country can harm the Play Market itself. You can restore its performance by disabling such an application. In the "Settings" menu, find the column "All applications", and only then - the program that gives access to closed resources. In the upper right corner of the application there will be a "Stop" column, and press it.

Errors in the application

The stable operation of the store depends on certain parameters and files. Serious failures in the operating system damage them, and after that, the application itself breaks down.

Try downloading an OS update by downloading it from the internet. If the Play Store does not function after installation, then the developers have not fixed the problem yet. There are several ways to check this:

Create a new Google account. If the entrance to the store is allowed, then your previous account was blocked.
Clear the cache. Go to "Settings", then select "All Applications" and find "Play Market". Next, we clear the cache. Then restart the gadget and re-enter the store.

If you have problems with the app store on your smartphone Xiaomi withMIUI 8, the following video will help resolve the issue:

Knowing the reasons why Play Market does not work via Wi-Fi , you can easily fix the problems and enjoy the application after a while. Use our troubleshooting instructions. If the trouble persists, or you know other ways to restore the program, be sure to write to us! Thank you for your attention!

Problems with Google Play over wireless networks may be caused by network problems or application issues. For troubleshooting, step-by-step diagnostics of the connection and Play Market functions are used. In most cases, the quickest fix is to connect to a different Wi-Fi hotspot.

Solving connection problems

If you're having trouble using Google Play, check your Wi-Fi connection. To do this, try accessing sites through a mobile browser. If the pages are not loading, terminate the current connection. After that, reconnect to your Wi-Fi and try to access the Internet. If the error repeats, it indicates problems with Internet access on the router in use.

Reboot your router and reconnect to Wi-Fi. To completely reset the settings, use the “Forget network” function in the interface of your Android smartphone. When connecting, you will need to enter the password again. In hidden networks, you also need to enter the SSID (the Wi-Fi name set in the router settings).

Note! If rebooting the router and re-entering your account information do not bring any results, contact your Internet service provider to resolve access problems.

Updating authorization data

The reason for the inability to enter the Market can also be problems with your Google account. For example, if you changed your account password and did not specify new parameters on your phone. In this case, go to the "Settings -> Accounts" menu and select the first item - Google account.

Open the options menu and select the "Delete account" line. The system will ask for confirmation before performing the selected action. Click "Yes" on the pop-up window and wait for all information associated with the selected entry to be erased. In the future, you can add the same account again by entering your email address and password. All parameters that were saved in the cloud storage will be restored.

Important! Before deleting, check what information will be saved and what data will be lost forever. Back up important data if necessary.

Tutorial Video: Restoring Google Play Market

Other ways to restore work

Go to the parameters of the required utility (item "About the application" in the options of installed programs). In the interface that opens, click "Erase data", and then - the "Clear cache" button. Try to sign in to the app again.

Sometimes Play Market servers are unavailable for all users. This malfunction is not related to the settings of the smartphone or the Wi-Fi connection used. You can verify that the problems accessing Google services are global in nature by logging in through another device or a different network.

Advice! If you have the same access difficulties with different providers, or different smartphones or tablets, please try to sign in later.

Read also:

Create a wireless Wi-Fi bridge
We eliminate spontaneous restart of the computer with our own hands Top 10 Ways to Check and Repair Wi-Fi on TV

Hello Sergey. Your site is awesome, everything is written very clearly. I have this problem, I will write the names in Russian this way faster 🙂 and so on the miui phone (Xiaomi Redmi 3s) and on the Asus tablet there was a problem that the Wi-Fi network YouTube and the Play Market do not work, at first all the videos on YouTube were gray , but played, then disappeared completely and writes that you will connect to the network, and if everything works and boots on the mobile Internet.

Everything works on a computer via Wi-Fi. I called the company that distributes our Internet via the Osc cable, they said they had all the rules, this is a Wi-Fi router. I found your site, I decided to reset the router to the factory settings, according to your recommendations, I installed everything again, I started the router, all the rules are working. on the computer and in the phone, the tablet too, but the YouTube and play market remained lifeless. What to do?

Answer

Hello. If you open YouTube and Google Play on your phone and tablet through the mobile Internet, then for some reason I'm sure that the problem is with your Internet provider. There is hardly anything in the router settings. Moreover, no one changed them. Everything stopped working suddenly.

It would be nice to check:

Whether YouTube opens through a browser on a phone or tablet.
And will there be access to these services if you connect your ASUS, or Xiaomi to another Wi-Fi network.

What can be done? I would try changing DNS addresses. On your phone and / or tablet, go to the Wi-Fi settings and open the properties of your Wi-Fi network to which you are connected. There you can statically set the settings. Write DNS: 8.8.8.8 and 8.8.4.4

The error "No internet connection" and "Check network connection" may no longer appear.

A separate article with the main solutions:. There I showed in detail how to change DNS on Android.

The Play Market is a great resource that allows you to download various applications for your android. This is the most convenient way to download the games and programs you need to work with devices on Android. Many people may have problems with the operation of this service, for example: the Play Market does not work, there is no connection, we will consider in detail the problems themselves and their solutions.

Possible problems

In fact, the Play Market is a rather powerful online store that can provide all its users with a fairly high quality, but sometimes problems can arise in working with it.

Photo: Select Apps from Google Play

These problems can be of a different nature, so we will consider each in more detail.

So what kind of problems might be:

the first reason is the lack of internet connection. This may be due to a failure in the settings of both the router and the smartphone itself. Thus, Wi-Fi is connected, but the Internet itself is not. Also, there is a possibility that the Internet speed is so low that it simply does not support the Play Market;
in some situations, which are quite rare, the store itself does not work. In such cases, you just need to wait a while before the Play Market restores its work;
There are also cases when PlayMarket does not work due to the fact that there was a problem with the hosts file that is installed on the device. This happens when the file is automatically edited by the system. In this case, it is enough to simply fix it;
the last reason is that the date and time are out of order. In this case, the Play Market will not work well.

These are, perhaps, all the problems that make the Play Market impossible to work. In principle, each of them is solvable, and it is done quite simply, which will allow you to quickly and efficiently set up your work. The most important thing is to know what to do if the Play Market does not work and how you can fix all these problems. This is what we will consider further.

Video: how to solve problems with the Play Store

Solution

It is logical to assume that it is necessary to solve the problems that arise when working with the Play Market, especially since it does not take a lot of time and does not require special programming skills. Therefore, now we will describe the possible options that can help in solving certain problems:

If you do rooting, the device becomes out of warranty. You can get rid of root, but at the same time, any specialist can definitely notice that the device has been rooted. So decide if you need to root for yourself first.

So, if you decide to install everything as root, then you should start by downloading the program. At the same time, not everyone can fit, so you need to see which program is suitable for your device and only then try to install it on your computer.

Google Play Market does not work via WiFi

The lack of connection to the Play Market via Wi-Fi may be due to exactly the same reasons as the lack of connection via the Internet. The reasons why it stopped working on WiFi are exactly the same, and their solutions are also no different. The only thing that could be the difference is in the connections themselves. That is, connecting to a wireless network can be more "moody".

Photo: menu for manual setting of ip-address

In more detail, the problem with connecting to a wireless network is quite logical and understandable. And first of all, it's worth looking at how correctly you are connected to Wi-Fi. Only after that, check the Play Market and the hosts file. The fact that Wi-Fi is not working is easy to understand, you will see that the WiFi icon is grayed out.

Then you can already check your device, be it a phone or a tablet, for other problems that may well arise. Also, do not rush to root the device, as this will make it out of warranty. In principle, this is not so scary, but still, I would not want to.

Resetting the settings

Resetting settings when Android is down can also be a great solution to problems, as it helps to update the device, and thus it could be that the problem was in the settings. It can often happen that when working with some programs, they themselves knock down the settings, making them the most accessible to themselves. This is why resetting the settings helps.

I would also like to note that resetting the settings helps in most cases. The only thing worth remembering is that you don't have to do it all the time, because constantly changing the settings will not have a very good effect on the operation of the device.

The most important thing is to understand that if your device was made in China, then changing the settings will be a little more problematic.

Configuring a proxy for problems with Wi-Fi

Any Wi-Fi network can be connected through a proxy server.

This is quite convenient, and therefore we will describe in more detail how to do this:

That's all you need to set up a proxy server for yourself and connect to Wi-Fi using it. You also need to know that the proxy server settings are different for each network.

Wireless DNS Settings

If you happen to have a wireless connection to the Internet, but, at the same time, not a single web page is working. Usually, this will write a server error. And if they are loaded, then for quite a long time, then the problem may not only be a bad signal. This can also be related to the DNS settings.

Photo: parameters in a wireless connection

DNS is the domain name service server and is always provided by the ISP. And you should understand that without good work of this server, your work with the network will never be fast and high-quality.

Change MTU

To understand what MTU is, you should not be a programmer, but, at the same time, most sites give a rather complicated definition of this parameter, which is not always convenient, the most important thing is to know that MTU is the value of a parameter in a router, without which normal work with the network is impossible will.

It is advised to change the MTU parameters in the event that you could not change the DNS parameters or they themselves did not change.

That is, first of all, nevertheless, it is advised to use the DNS parameters, and only after that start MTU. This will help solve the problem when the web page does not start for a long time.

Updating the application

So, if you are trying to enter the Play Market, and you can't, then you should try the simplest solution to all problems - updating the program. It's pretty easy to do and doesn't take much of your time. Moreover, it is logical to assume that this is the easiest way to do it than to think about the settings of the router parameters for a long time.

Photo: update apps directly from your tablet

Updating is a fairly quick and high-quality way to solve problems with the Play Market and its work. It should also be understood that there may be a small snag in the work of the program itself. In this case, it is advised to wait a while and then go back in.

Installing utilities

Utilities, in short, are special programs for smartphones. They help to make the job much easier and better quality. In order to make it easier to work with the Play Market, you can install additional utilities that will undoubtedly help you with this. Such programs can help make working with the Play Market much easier, and also make it so that there are no special problems.

Video: why the Play Market does not work. And how to solve this problem

Why Market does not work on the phone

Play Market work is rarely problematic, but at the same time, slight difficulties may sometimes arise. The reasons why this can happen can be different, and this was described earlier. But everything, the main reason why PlayMarket may not work is the change in the operating system.

This is what mainly affects, while there is a way, the simplest is to return to the factory settings, but there is some drawback, all the information that was on the phone is lost.

Which, probably, no one would want, so there is another rather effective way:

So, as we found out, the operation of the Play Market is quite simple, and difficulties with it can rarely be. But if they do arise, then it is worth first taking those steps that are least harmful to the device itself, and do not relate much to the settings. Especially check the date and time, or wait for the download of the Play Market itself.