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Mouse not working on wireless windows laptop. What to do if the mouse does not work? Mouse Troubleshooting. Types of mice that can be used on a laptop.

Let's try to identify why the mouse on the wireless laptop does not work:

  1. First of all, if the wireless mouse does not work well, it is most likely broken.

    This phenomenon is very easy to check - you need to connect it to some other computer.

    It can break in different ways: all the electronics burned out, there was a small break in the wire, or problems with the connector itself.

    Method 1: Try a different port or environment

    Warning The steps in the "Resolution" section may disable the internal pointing device on the portable computer. Running the Add New Hardware Wizard will not resolve the issue. . Therefore, some of the steps in this article may not apply. The ports located on the back of the computer usually have more bandwidth.

    Connect the receiver directly to the port. A port replicator is a device that contains common ports such as serial and parallel ports. The replicator connects to laptop. If this is the source of the problem and you would like to continue using one of these devices, contact the manufacturer of that device to see if there is a solution or a new product that will work with your wireless mouse.

  2. The button or wheel does not respond to movement. Maybe the same thing happened here. mechanical failure, while it is not necessary to exclude the effect of the virus, although this rarely happens.
  3. After you write, he will immediately call you back.
  4. The mouse may also not work in some application or game. There are many options for solving this problem, and in the end it all comes down to setting up a rodent.

You should dwell on these points in more detail and try to figure out the breakdown.

How can I check the mouse for its performance

  1. If the mouse glows, but does not work as it should, first you should try to change the battery in the mouse, while observing the polarity.

    Then turn off and turn on the power on the mouse;

    Be aware that items such as table fans, metal furniture, and fluorescent lights can interfere with the signal from your pointing device. Try testing your device elsewhere. If the problem continues to occur, go to the method.

    Method 2: Replace batteries

    Note. We recommend using a new pair of batteries for your wireless pointing device. After you replace the batteries, make sure you re-sync your pointing device. To learn how to resync your device, watch the following video. If you have a new mouse model that does not include a resync button, go to the method.

    Method 3: Test your device on another computer

    If the device works without any problems on another computer, go to the method.

  2. Try moving the mouse module to a different slot Computer USB, give it some time to activate the mouse, then try.
  3. If, after the actions taken, it still did not work, you can start talking about some kind of malfunction. For example, even with a slight fall from the table, the quartz resonator may refuse to computer mouse, with such a problem only in repair.
  4. In the case when you have a usb mouse, the very first thing to do is to check whether the sensor LED is on or off. If it is on, then there is probably a major problem in the system.

    If the mouse does not react at all and the sensor LED does not light up, then the USB port to which it was connected is most likely to blame. To check its performance, you need to connect the mouse to some other port, and then restart the computer.

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Method 4

If the mouse buttons are not recognized, you may have faulty device. but The best way to determine if the device is faulty or damaged is to try the device on another computer.

Method 5: Remove any conflicting mice

Restart your computer by pressing and holding the power button until the device turns off and disconnects external devices. If your keyboard works after removing all external peripherals, check each external component for failures. Have any liquids been poured over the keyboard? If your touchpad works after removing all external peripherals, check each external component for failures. Check your settings touch panel in "Mouse Properties" and enable the touchpad if it's accidentally disabled. Remove the mouse from "Device Manager" to "Control Panel" and reinstall it with the latest available driver. During this recalibration process, the mouse cursor wanders around the desktop for a few seconds. Do not attempt to move the cursor during the short recalibration time, this will interfere with the process and the touchpad will attempt to recalibrate itself until recalibration is complete. Disconnect all external devices and restart your computer. Check if the error persists; if not, then one of the external peripherals is probably causing the error. Check which component is defective and replace it. Try connecting an external mouse if you haven't already, and see if the error is gone.
  • If it works, move on to the next step.
  • Make sure the touchpad is not disabled.
  • Check if the error persists after restarting the computer.
  • Try connecting an external mouse if it hasn't already been done.
  • And check if the error is gone.
  • During a heavy system boot, the mouse cursor may appear unstable.
There are several reasons why your wireless mouse is not working.

You may need to install required drivers. This should not be ignored even with a non-working mouse.

All buttons do not work, but the cursor works?

This is the same common problem for many users.

What could be the reason for the non-working left or right mouse button?

You can follow the steps below to resolve the issue. Remove the unifying receiver and batteries within 5 seconds. This will allow the device to understand the depth of the situation. Removing and then reinstalling the device will only act as a required device repeater. Check if there is a problem with the mouse driver.

If there are problems with the mouse driver, the mouse will not work properly. You can check the status of the driver in Device Manager. If you don't know how to get to Device Manager, the steps below may help. Since the mouse does not work, please use the keyboard.

It may well be that a virus took over here, but perhaps the mouse began to work very poorly also due to a mechanical breakdown.

Also, mouse buttons may not work in certain games and applications.

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Then the Device Manager window will open. Press the right arrow keys to expand a category. If you see a yellow label next to the device, there is a problem with the driver. Select Uninstall, then reboot your system. If your mouse sometimes works, you can use to update the drivers on your computer.

Remove the batteries and then reinsert them. If the problem persists, replace the batteries. Try using the mouse on a different surface. Electrical items and metal objects may interfere with the mouse signal. Keep the mouse and receiver away from electrical components such as wireless or Cell Phones or other wireless mouse devices or receivers. Do not place the mouse or receiver on a metal surface or objects, especially long metal rails or cables.

Step by step to reinstall the mouse driver

A driver that does not include an installer must be installed manually from the Acer website:

  1. First, click on the downloaded ZIP file, then click extract all files. Double click on the one with the same name.
  2. Click the Start button, then My Computer and Manage.
  3. In the window called "Computer Management", click Device Manager.
  4. Click the "+" in front of the desired device category.
  5. Select Update Driver. The Hardware Update Wizard window opens.
  6. Select the phrase "No, not this time" and click Next.
  7. Select "Install from a list or specific location" and then click Next.
  8. Then you need to select "Search for a more suitable driver" in all the indicated places, check the box "Enable".
  9. Click the Browse button and locate the folder that contains all the driver files. Then select this folder and click OK.
  10. At the end of all installation steps, click "Finish".

So, we figured out why the wireless mouse does not work on a laptop, what are the main causes of failure and tips to prevent the problem.

Why might a wireless mouse not work on a laptop

Try the mouse on another computer. This will help determine if the mouse is dead. If the mouse works on another computer, the device is working correctly. If your device doesn't work on another computer and you've tried all the steps in this article, you may want to consider replacing your mouse. Mouse buttons and scroll wheel work. Andrea Martin The mouse jumped all over the place. Pharmacy computer technicians looked at her, used tweezers to pull the hair out of the little black hole on the black circle of the mouse, and now it works like a charm. The technician said that dust, hair, anything that blocks or interferes with that little space on the back can cause big problems so just keep it clean. The mouse worked great when my desktop computer just lost power.