Reasons for not working with a mouse on a laptop. Why the mouse does not work on a laptop: wireless, touch, wired.

Good day.
Digging through various computer forums, you can often come across users whose mouse cursor has disappeared. This happens for various reasons. To fix the situation, you must first deal with the source of the problem. In this article I will try to tell you about all possible options and how to solve them.

This option should not be taken into account, so if the mouse does not respond to movements, the cursor simply will not move. The same will happen as a result of the failure of the port to which the connection is made.

You can cope with the problem by connecting an external device to a different connector. If that doesn't work, try a new machine. In this way, possible problems can be immediately excluded.

Virus( )

The first reason why the pointer went missing is viruses. If some time before that you visited unverified sites, downloaded some files, and even more so installed something, the first thing to do is to check for malicious software... A clear sign is a situation when mouse control disappears and it does something on its own.

The antivirus did not find anything - let's go further.

Updates( )

A common reason on Windows 8 and 8.1 is to install system add-ons. The problem is related to the fact that new components damage some of the old files. As a result, certain elements of the operating system cease to perform their functions.

To solve the problem, you need to perform a number of actions:

If at the end of the check it is indicated that the files were restored, reboot and check the functionality of the component.

If some elements are not able to "return to life", we run " Upgrade Readiness Tool»:

As a result, everything should work.

Registry( )

Sometimes the problem manifests itself in Windows 10. However, the previous tools do not help. To solve the problem, you need to make some changes to the system registry:

In many Windows versions 10 this move helped.

Applications( )

If suddenly you see a problem in games or after using some tools, this may be due to a conflict of individual elements. For example, such problems occur during the launch of Spin Tires and the game Port Royale 3. In addition, such symptoms are often observed after a chat, but this is more likely due to browser problems.

Often the problem is solved by restarting the operating system. What if it doesn't work? Most likely, reinstalling the application itself will help.

Operating system( )

In some particularly severe cases, the solution is to completely reinstall the OS. This is not uncommon on laptops. The current situation is especially annoying for users, since in addition to a removable mouse, the touchpad does not work for them either.

Well, as you can see, there can be many reasons and options for their solution. I hope there is a way here that will help you cope with your ailment.

Doesn't work for you wireless mouse? It's OK. Each user is capable of solving this problem, regardless of his level of knowledge and training. Conditionally, the causes of the malfunction can be divided into two types: hardware and software. The former include power and connection problems. In the second case, these are incorrect operating system settings.

Hardware faults

Wireless mouse not working? We begin to check for hardware faults. To do this, we perform the following actions:

1. Expand the manipulator from the bottom to the top and check the operation of the LED. If it is on, proceed to the next step. We check the state of the "Power" toggle switch. It should be in the "On" position (if any). If everything is in order with the switch, then the batteries must be replaced. If after that the mouse still does not turn on, then it is broken. An expensive device can be attributed to service center for repairs, but in the case of a cheap manipulator it will be easier to buy a new one. For a final decision, it is recommended to check it on another computer and finally make sure of the malfunction.

2. So, we need to connect the mouse to a personal computer. To do this, it must have a "Connect" button (some devices do not have it, in which case we proceed to the next step). We hold it down for 6 seconds and check its performance. Still not working with your wireless mouse? Move on.

3. One of the most common problems in this case is problems with the connection port. Most of these peripherals use the USB interface for connection. There are several such slots on a personal computer. We take out the transmitter and install it in another port and check the manipulator in operation. If the cursor moved, then the mouse worked. This suggests that the problem is in the interface. This may be a lack of contact or connection, a "freeze" port. In any case, it is necessary to visually inspect it for damage. If they are not there, then we check its performance by installing another device (for example, a printer or flash drive). If they started working, then, most likely, it was a "freeze" of the port, and nothing terrible happened. Otherwise, personal computer port problems that can only be resolved at a service center.

Software malfunctions

All the necessary actions described earlier have been done, and your wireless mouse still does not work for you ... This means only one thing - problems with the software part of the personal computer. To eliminate them, we perform the following actions:

1. We go to the "Task Manager" through the "Start / Control Panel". Then expand the Mice and Other Pointing Devices section. Your manipulator must be in the list that opens. If it is recorded as "HID-compliant device", then you need to go to the official website of the device manufacturer and check for drivers. For some manipulators (for example Sven 4500) there is no dedicated software. And if it is, then you need to download and install it. For example: a4tech wireless mouse model G10-810F does not work. This is how it should be called in the "Device Manager", and it requires the installation of additional software.

2. Sometimes the problem can be solved using specialized programs. To do this, you need to install the MS Fix IT or Connection Tools utilities. The easiest way is to work with the first one. Once launched, it will prompt you to check for hardware faults. After receiving a positive answer, an automatic scan will be done. If a problem is identified, a message will appear asking you. It is necessary to read carefully and either give permission to perform actions or not.

If the manipulations carried out did not give a positive effect, then it is better to buy a new manipulator or contact an existing service center.

Conclusion

This article describes the possible reasons why the wireless mouse does not work, and provides recommendations on how to fix them. These tips are simple, so any user can fix the breakdown without any problems.

Often there is such an unpleasant moment while working on a mobile PC, when you realize that the mouse is not working on a laptop. Possible reasons There can be many malfunctions, but conditionally they can be divided into two types: hardware and software. You need to look for the problem at the first stage from the first. If everything is fine with them, then you can proceed to the second stage, at which the software is checked, both systemic and applied. The main thing is to understand that if the mouse on the laptop does not work, there is no need to panic, nothing terrible has happened. It is quite possible to solve this problem on your own.

Manipulator test

You need to start by checking the operability of the manipulator itself. To do this, it must be connected to a different port on the laptop. If this did not lead to the desired result, and the device is inoperative, then we check it on another PC. If it did not work here, then, most likely, it is completely out of order. Experience shows that it is better to buy a new one than to renovate the old one.

An exception in this case is made by wireless keypads. The batteries may be dead and need to be replaced. But if, when connected to another computer, the mouse still works, then the problem is in your mobile PC, and the manipulator itself is working.

Port check

If on a laptop, then you also need to check the ports of the computer. Usually similar are connected to a square USB port... There are several of them on a laptop. It is enough to connect the manipulator to another such connector and check the presence or absence of the result. If the mouse works, then there are problems with the port. In this case, it makes sense to take the mobile PC to a service center, where the faulty port will be replaced using specialized equipment.

Driver Verification

Incorrect software settings can lead to the fact that you notice that the mouse does not work well when moving, for example). In this case, we proceed as follows, using only the touchpad):

1. We go to "Start".
2. We select "Control Panel" in it.
3. Here we find the "Device Manager" and open it with a double click of the manipulator.
4. We find in the window that opens the item, which includes the word "Mouse" (he is there alone) and open it.
5. Here you need to find the abbreviation "HID". Select it and delete it.
6. Then we press the button "Update configuration" - the picture of the PC under the magnifying glass (located in the upper part of the window, under the main menu, on the toolbar).
7. After the search, the system will inform you that a new device has been found and it has been successfully installed.
8. A similar manipulation in this window must be done with the USB port drivers (before this step, you need to find a driver on the controller of this bus - it can be on the disk that came with the kit, or on the manufacturer's official website).

If the performed manipulations did not give a result, go to the "Control Panel" in the previously described way and find the item "Mouse" there. We open it and check the correctness of the device. In this case, there is even an opportunity to check the result. If this does not help, and the mouse on the laptop still does not work, then the malfunction is serious, and you simply cannot do without the help of a specialist in such a situation. It makes sense to contact the service center after that for help. You may need to reconfigure the registry or even reinstall the operating system.

Conclusion

If the mouse on the laptop stopped working, then you should not panic. Nothing terrible happened. For the most part, your mobile PC is in good working order and can successfully perform the functions assigned to it. Following the instructions given earlier, you can find out the cause of the malfunction and try to fix it. As a last resort, if desired result not achieved, you can contact the service center, where highly qualified specialists will finally solve this problem.

The main software problem is problem with drivers as a result of virus activity or damage to the integrity of the operating system.

For diagnostics software problems would need go to the dispatcher devices and view the integrity of the mouse drivers. In case of problems of this nature, the corresponding driver will be defective.

Also, problems with any controllers (keyboard, gamepad, mouse) can arise when registry errors Windows.

Hardware reasons

Hardware issues include breakdown internal components of the mouse, damage, and break wires, partial or complete failure of the chipset on the motherboard, and burnout or other breakdown of USB ports on the computer.

How to troubleshoot a driver

To do this, go to device Manager, find your mouse driver and go to it properties.

Go to the " Driver", And then try to execute it update or full reinstallation... It is advisable to do these actions with the connected Internet, it is from there that the operating system will download the necessary components.

Troubleshoot Windows Registry issues

For inexperienced users, categorically Not recommended to climb into the registry of the operating system ourselves. In this case, there is a high chance of spoiling everything even more. Any editing of the configurations in the registry can completely lead to inoperability PC.

For such users, special programs, allowing you to eliminate most of the problems with settings and libraries in automatic mode. One of the most popular applications for such purposes is CClener but there are other similar utilities as well.

What to do if internal components break down

If everything is in order with the software and the mouse wire, while the other manipulators are working normally, the point is breakdown of the device itself... In this case, it is worth taking the broken mouse to repair(with sufficient skills, you can try to fix it yourself, but it's better not to do this with expensive devices) or simply buy new.

What to do if the wire breaks

It is much easier to restore a broken cable; you can try to do it yourself. In this case, you should not throw away the working device due to such a drawback. As a last resort, you can send the device for repair, because replacing or restoring the cable will cost much cheaper than a new mouse.

What to do in case of breakdowns in the computer itself

If no USB device is working on your computer, and operating system there are no problems, then there are problems motherboard ... In the event of other malfunctions in the operation of the PC (for example, problems with sound), it is worth completely replace motherboard.

If they don't work exclusivelyUSB ports, you can try to install a separate USB hub that connects to PCI bus or PCI-E. In most cases, installing such a device helps if the USB breaks down.

If the wireless mouse does not work

With wireless devices, everything is somewhat more complicated, because they may have much more problems. The main reason for the inoperability of such mice is discharged batteries or rechargeable battery. In this case, it is necessary charge battery or install new batteries.

There may also be a breakdown in transmitter or base station... In this case, you will need to repair the base station or connect the mouse in wired mode (not supported on all wireless manipulators).

If the mouse does not work on the laptop, then first check the simplest reasons:

• Connect the plug to another USB socket. One of the connection gateways may simply be faulty.
• If the mouse is wired, check for kinks in the cable. If outwardly there is no damage, but the mouse on the laptop does not work, do not rush to carry it to a service center or buy a new one. Some masters advise hanging it directly by the cable somewhere and leaving it there for a day or two. Perhaps the breakage is minor, and the cable will stretch out on its own under the weight of the mouse.
• If only one of the keys does not respond to clicks, disassemble the mouse (even a beginner can handle this) and check if there is any dust or breakage of the mikrik (small button). For the same reason, the wheel may stop functioning.

• On rare occasions antivirus program does not allow the mouse to work. Therefore, check your computer for viruses and restart the drivers for the connected devices.

Varieties of laptop mice

To understand what problems can arise with a computer mouse, you need to understand what are the main differences between different types of mice.

• Wired

This is the most common type of mouse and is considered universal. Older models have a PS / 2 interface and are only suitable for ancient stationary computers, because laptops and newer PCs simply do not have a PS / 2 interface.

As for notebooks or tablets with a docking station, they support a USB interface and corresponding mice. Mice made specifically for laptops tend to be smaller and have a shorter cable length. This cable is the main disadvantage. wired mouse because it somewhat limits the user's freedom. But he will not let the mouse "sit down" at the most inopportune time.

Wireless laptop mice have different interfaces: radio interface, Wi-Fi, Bluetooth or Wireless + USB. They are considered the most convenient and mobile, since they only need a small base to connect to a computer, which is inserted into a USB connector and protrudes from the laptop by no more than a few millimeters. Minus wireless mice- periodic replacement of batteries. However, good batteries or accumulators allow you to forget about it for a long time.

The touchpad can also be called the simplest mouse, consisting of two touch buttons(sometimes a scroll is added). It can be located either on the bottom of the laptop or on a separate keyboard.

In addition to the main listed types, manufacturers are beginning to create all kinds of hybrids - mice with a retractable cable, with recharging, etc. This allows you to compensate for the shortcomings of each type and reduce the likelihood of breakdown.

General algorithm for checking faults

If you have any questions, how to set up a mouse if it does not respond in any way to the connection to the PC, check at what stage it stopped working. These can be both hardware and mechanical faults.

Touchpad problems

The touchpad may not be responsive at all or intermittently. For example, the cursor might blink, lag behind, or move too quickly. Do the following:

In the event that none of the points of the algorithm helped, contact the service center, since the malfunction is most likely hardware, and you will not be able to fix it yourself.

How do I fix the problem with a wired mouse?

Wired the mouse on the laptop does not work? The simplest and most logical solution is to pull the cable out of the USB interface and plug it back in. Unlike stationary computer with PS / 2 interface, the laptop does not need to reboot after that. But just in case, you can still reboot your device to make sure that this is not the cause of the problem.

If possible, connect the mouse to another computer. This will determine if the problem is with her or with the PC itself.

One of the options, why doesn't the mouse work Is the accumulated static stress... This is because the USB interface will burn out over time. To get rid of the accumulation of voltage, follow the described algorithm:

• Turn off your laptop and unplug it from the outlet.
• Disconnect the battery (turn the laptop over, at the bottom there are two sliders that need to be pushed aside, after which the battery can be pulled out).

• Hold down the PC power button for a few seconds.
• After that, replace the battery, turn on the laptop and check if the mouse works.

Wireless mouse solution

One of the main reasons why the mouse does not work on the laptop with a wireless interface, the laser is clogged. Clean it with a dry cotton swab or cotton swab.

Your wireless mouse is battery-dependent, so if the cursor starts to move intermittently, buy new batteries. Do not think that if the backlight indicator is on, then the batteries are in order - the power of the laser requires much less energy than the main work. You can buy special rechargeable batteries - they hold a charge significantly longer than usual ones and, if desired, they can be recharged.

If you think that the problem is the accumulation of dirt and dust inside the device, try to carefully disassemble the mouse (under the cover where the batteries are located, there are several small screws that need to be unscrewed and then screwed back). Also, the bolts can be hidden under the label glued to the bottom.

If after cleaning the mouse on the laptop still does not work, check the drivers for it, as described above.

If the problem is complex enough, it may sometimes be better to purchase a new mouse. They cost relatively little (of course, if you are not an avid gamer and you do not need a premium mouse), and repairs in the SC can cost many times more.