Full list of USSD requests for A1 (velcom) subscribers. Find out the date of accrual of traffic by Velcom. How to find out the tariff plan on Velcom: an overview of all methods How to switch the tariff plan on Velcom
We have tried to collect the most frequently asked questions of our subscribers and the answers to them. If you have a question, the answer to which you did not find in the list, you can ask it using a special form.
- click "Save" - the file will start downloading to your computer
- run the file with the software and click "Start"
During the update (it will last about 5 minutes), do not turn off or restart the computer, do not remove the modem from the USB port.
- After the process is finished, click "Finish".
a) Install the modem in another USB port (If this is a desktop computer, then install the modem on the back of the computer).
b) In the 3G Internet program, check the network signal strength;
follow the suggestions below and try again:
a) Install the modem in another USB port (If this is a desktop computer, then install the modem on the back of the computer);
b) In the 3G Internet program, check the connection type (Tools - Options - General - Connection type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS);
c) In the 3G Internet program, select the profile corresponding to your tariff plan or "Mobile Internet" service package. If it doesn't exist, create it manually using the instructions above.
d) In the 3G Internet program, check the network signal strength;
e) Manually specify the network in the 3G Internet program (Tools - Options - Network - Registration mode - Manual search and registration, then the Refresh button. After the program finds the velcom network, select this network and click the "Register" button);
f) Test the modem on another computer.
follow the suggestions below and try again:
a) In the 3G Internet program, you need to check the Internet profile and select the appropriate one for your tariff plan or "Mobile Internet" service package;
b) In the 3G Internet program, check the connection type (Tools - Options - General - Connection type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS).
c) Test the modem on another computer.
follow the suggestions below and try again:
a) In the 3G Internet program, check the connection type (Tools - Options - General - Connection type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS);
c) Test the Internet through another web browser;
d) Check the modem on another computer;
e) Try temporarily disabling the anti-virus program (anti-virus may block the connection);
follow the suggestions below and try again:
a) Install the modem in a different USB port (If this is a desktop computer, install the modem on the back of the computer).
b) Test the modem on another computer.
follow the suggestions below and try again:
a) Check your balance for cash;
b) In the 3G Internet program, select the profile corresponding to your tariff plan or "Mobile Internet" service package. If there is none, create it manually using the instructions above;
c) Remove the SIM card from the modem and put it back into the modem;
d) Reinstall the 3G Internet program;
e) Test the modem on another computer.
follow the suggestions below and try again:
a) Restart your computer;
b) Install the modem in another USB port (If this is a desktop computer, then install the modem on the back of the computer);
c) Test the modem on another computer.
If the error “Dialing through an operator or manually” appears during connection, then follow the recommendations below and try again:
a) It is necessary to uncheck the box "Dialing through the operator" on the Advanced tab in the Network connections folder
- FOR Windows XP: START - Control Panel (Settings - Control Panel) - Network Connections;
- FOR Windows 7 (Vista): START - Control Panel - Network and Sharing Center - Change adapter settings);
- FOR Windows 8: Keyboard shortcut WIN+X - Control Panel - Network and Sharing Center - Change adapter settings)
This error may occur after changing the network protocol during a software update, please follow the guidelines below and try again:
a) Try to perform System Restore if it has not been disabled;
b) Try to find ways to resolve this error on the Internet yourself;.
c) Try reinstalling the operating system.
D-Link DWM-157
- in the dialog box, select the location on your computer where you would like to save the file with the software
- click "Save" - the file will be downloaded to your computer
- unzip it and run from the folder “ZTE MF180” the file “setup.exe”
During installation (it will take about 5 minutes), do not turn off or restart the computer, do not remove the modem from the USB port.
How can I add a subscriber's number to the "Black List"?
If this function is provided by your telephone, you can use it by referring to the phone manual. Company A1 does not have the Black List service.
How can I check if my Personal Account is connected?
You can check the availability of the service by dialing USSD *141*3*6# call
How can I connect my Personal Account?
Subscribers who signed contracts after December 21, 2010 are granted access to the Personal Account automatically. If you have disabled the service, you can enable it:
Step 1: Dial USSD from your phone *141*3*6# callStep 2: Reply with the PUK1 code of your SIM card
Step 3: register on the website https://my.a1.by
Connection is also possible by contacting the company:
- by calling the contact center 150 (you must give the access code)
- in sales and service centers (have a passport with you)
- at sales and service points of attorneys (have a passport with you)
How can I get the password for access to the Personal Account?
You can get information about the password you are using by sending USSD *141*0# call.
If you use Video Surveillance, Satellite Monitoring, WEB Easy, WEB 2.5, WEB 4.5, Non-stop 7.5 tariff plans, then the PUK1 code of the SIM card is used as a unique password.
Possibility to use PUK1 SIM-card as a password for subscribers of other tariff plans is provided at A1 sales and service centers or attorneys' sales and service points (on the basis of an application and an identity document)
I want to change my plan. When will the tariff plan change?
Changing the tariff plan happens automatically within 24 hours after you have left the application. Please note: if at the time of processing the application for changing the tariff plan, the number is disconnected from the company's communication network due to debt or as a result of using the Pause service, then such an application will not be processed. After the restoration of the service / deactivation of the “Pause” service, you can, if necessary, create a new application for changing the tariff plan.
How can I assign/change a "favorite" number?
Client served according to tariff plans A1 assign/change "favorite" number can:
1) using USSD *141*3*3# call and then follow the prompts on the mobile phone screen
2) with the help of CCIS
Client served according to tariff plans HEY(if available):
1) using USSD *126*7# call
2) with the help of CCIS
You can view the assigned “favorite” numbers, if necessary, change or add them by dialing USSD from your phone *141*3*3# call, and then follow the prompts on the mobile phone screen.
I do not want to listen to your commercials when calling 150. How can I disable this service?
For connecting the service Roaming Vacation» a one-time fee is charged, which is debited within 24 hours after service connection from the balance in a single amount according to the company's tariffs.
For using the service Roaming.Business» a monthly subscription fee is charged, which is charged within 24 hours after service activation from the balance in a single amount according to the company's tariffs. If the subscriber has not deactivated the Roaming.Business service, the subscription fee for this service will be automatically debited from the balance in a single amount no later than the 5th (fifth) day of each month and reflected in the invoice for communication services of the month in which the debiting was made.
Regardless of the day of connection / change of service, a one-time fee / subscription fee is charged in full.
Important: "Roaming.Vacation" or "Roaming.Business" service can be activated no more than once in the same month. This takes into account not only the fact of connecting the service, but also its availability in the current month.
How are roaming calls charged?
Tariffication in roaming is carried out per minute, payment is made according to roaming tariffs.
The debiting of funds in roaming is carried out as information about accruals is received from roaming partners. The final billing may take place later than the actual use of services in roaming, therefore, a sharp change in the balance is possible.
Why does the cost of services (calls/SMS) differ between countries and between operators?
A roaming agreement is concluded between two mobile operators, respectively, each of the parties lays down its own conditions in it, sets its own tariffs. In addition, the cost of services provided in roaming (calls, SMS, Internet connections) may change as a result of fluctuations in the exchange rate of foreign currencies.
How are roaming calls charged if the phone number is forwarded to another number or to a voicemail number?
Unconditional forwarding is paid according to the tariffs of A1 company, and forwarding with a given condition (for example, "Subscriber does not answer") - according to roaming tariffs: for incoming and outgoing calls.
Are the included minutes/megabytes/SMS/MMS spent in roaming?
How much will incoming SMS in roaming cost for me?
You do not pay for incoming SMS in roaming. The costs are borne by the sender of the message.
Do I need to change the SMS center number in the roaming phone settings?
No, it doesn `t need. The number of the SMS center both in Belarus and in roaming is the same for our subscribers: +375296009000.
How to replenish the balance abroad?
You can replenish your balance in roaming using express payment cards, SMS-banking service, various Internet payment systems.
express payment cards, you can use a USSD request by dialing *141*4# from your phone (provided that the network in which you registered supports USSD). After receiving a response to your request, you need to enter the 14-digit code indicated on the card. After activation, the balance will be automatically replenished. The express payment card can also be activated using the Personal Account on the website https://my.a1.by (menu item "Financial information/Payment by EO card"), through the a1-menu application in a mobile phone, and also by sending an SMS with the code express payment cards to 411 (or +375296000411). The cost of SMS is paid according to roaming tariffs;
- To replenish an account using SMS-banking, you should send an SMS to one of the service numbers (depending on the bank where you are served) indicating the type of operation, code for working with the service (password), payment amount, payment identifier, phone number. The cost of SMS is paid according to roaming tariffs.
Replenishment of the account is impossible for subscribers who have a barring of outgoing calls, or the provision of services has been suspended.
- You can also use internet payment systems. Detailed information about these services and the payment procedure is available, set up a modem and activate the "International roaming"/SMS roaming service.
Can I answer calls while the phone is in use for data transmission?
If you use the "Mobile Internet" service in the 2G network, you will be able to answer the call only if there is no data reception / transmission at the time of the call
If you use the "Mobile Internet" service in the 3G network, you can receive and make calls without interrupting your Internet session.
If you use the "Data Transfer" service, then you do not have such an opportunity. This is due to the peculiarities of the CSD technology itself.
What determines the speed of data transfer when working with the service "Mobile Internet"?
The speed of data transfer in the 3G network depends on: - the distance of the subscriber from the base station, - the density of urban development,
- local interference,
- speed of the subscriber,
- workload of the base station.
When working on the Internet, speed is also significantly affected by factors independent of the network A1:
- capabilities and/or limitations of the server from which data is downloaded;
- congestion of the Internet channel to the A1 network;
- the number of streams organized for downloading;
- setting the parameters of the TCP / IP protocol in the PC operating system;
- location of the subscriber: indoors or outdoors.
In addition, the speed limit is imposed by the equipment used by the subscriber.
I can't use the modem because. when establishing a connection, the modem issues: "Error 619".
The reasons for such an error when using a USB modem can be:
- a problem with the USB port on your computer (either at the hardware level or the modem drivers conflict with another application on your computer);
- errors when configuring Internet settings;
- the problem of your modem at the hardware level (faulty).
Recommended:
- make sure your computer's USB port is working properly by going to "system properties-hardware";
- connect the USB modem to another USB port on your computer;
- restart the computer and try to connect only after the operating system has fully loaded;
- disconnect the modem from all wires and reconnect, making sure that the wired connections are reliable;
- remove the modem drivers and their configuration, and then install them again; choose the right plan.
To rule out the above possibilities, try:
- connect the modem to another computer;
- connect a modem of another model to your computer.
What does "Error 678: The remote computer is not responding" mean?
This error occurs if:
a) When there are not enough funds on the balance sheet (balance is zero / there is a debt / the regular account has not been paid);
It is recommended to replenish the balance, and after the funds are credited to the account, turn off and restart the modem.
b) The modem is installed incorrectly.
It is recommended to try to reinstall the modem yourself,
In case of repeated failure, contact the sales and service center A1.
I cannot save the settings, the display shows: "Only 70 sets are allowed."
Delete all accounts in the configuration settings or update the phone software.
What does it mean: "Error 734: The PPP Link Control Protocol was terminated"?
This error can occur when there is insufficient cellular signal reception, an incorrectly entered username or password, an incorrectly written modem initialization string, or incorrect security settings. Also, the reason may be the inclusion of software data compression, data compression by the modem, error handling by the modem, and it can also be checked in the "Use IP header compression" field in the properties of the TCP / IP protocol. Also, error 734 may occur due to non-activated Internet access on the subscriber number.
Recommended:
- move the phone to another location (if possible, closer to the window),
- check the name and password in the modem properties,
- character-by-character check the modem initialization string:
AT+CGDCONT=1,"IP","web1.a1.by" for basic Internet access;
AT+CGDCONT=1,"IP","web2.a1.by" for WEB 25 package;
AT+CGDCONT=1,"IP","web3.a1.by" for WEB 250 package;
AT+CGDCONT=1,"IP","vmi.a1.by" for WEB 500, WEB 750, WEB 1500, WEB 3000, Non-stop packages;
AT+CGDCONT=1,"IP","wap.a1.by" for A1 WAP package;
AT+CGDCONT=1,"IP","web.a1.by" for A1 WEB package;
AT+CGDCONT=1,"IP","plus.a1.by" for A1 WEB PLUS package;
AT+CGDCONT=1,"IP","wap..
- in the modem properties, disable error handling by the modem and data compression by the modem, disable software data compression in the PPP settings, disable software compression of IP headers in the properties of the TCP / IP protocol.
- check the port speed for the modem in the modem properties (usually it is 57600 kbps or 115200 kbps for models of 2005 and later, higher values are possible).
- in the connection properties, in the "Security" tab, select "Normal" (recommended settings), and in the "Used during verification" field, select "Insecure password".
What is the CLICK service and what are its benefits?
CLICK is a service that allows you to automatically receive interactive infotainment messages on your mobile phone while it is in standby mode.
CLICK makes it possible to learn about the promotions of A1 company, participate in quizzes and surveys, keep abreast of economic, business, cultural, sports news, clarify current exchange rates and weather forecasts, get acquainted with the poster of events, receive congratulations, advice from stylists.
The service is available to all subscribers of the company whose SIM-card contains STK-application CLICK and the CLICK service is activated.
How much does it cost to activate/deactivate the CLICK service?
CLICK service activation is free of charge and is provided without a subscription fee. All incoming messages are also provided free of charge.
Attention! Ordered content is paid! The cost is indicated in the menu item "More", which contains free information. Access to the WAP resource is charged separately and depends on what service is used to order media elements ("Mobile Internet" or "Data Transfer"). In roaming, provided that the "Mobile Internet" or "Data Transfer" service is used, access to the WAP resource is charged at roaming rates.
How much does it cost to change a mobile operator while keeping a phone number?
When connecting to the A1 network with his own number, the subscriber makes an advance payment according to the selected tariff plan.
Can I change operators multiple times within MNP?
The subscriber has the right to use the "Number portability" service again not earlier than 90 days from the moment of the last porting.
I am 16 years old, can I, without my parents, connect to the A1 network?
Company A1 enters into contracts for the provision of telecommunication services with minors aged 14 to 18 years with the written consent of their legal representatives: parents, adoptive parents or guardians. When concluding an agreement, a prerequisite is the personal presence of a minor and his legal representative with passports and a document confirming the right of an adult to approve the conclusion of an agreement (a mark in the parent's passport, a child's birth certificate, a document of guardianship). You can conclude an agreement on the provision of PRIVET services from the age of 14 if you have a passport without the presence of legal representatives (on your own).
Why didn't they give me a printout of my driver's license calls?
Detailed information about the calls of the subscriber is provided by the company either directly to the person who has entered into an agreement on the provision of telecommunication services, or to his authorized representative in the presence of a power of attorney. It is possible to make sure that a citizen who has applied to the A1 sales and service center is really a client with whom a room service agreement has been concluded, only upon presentation of an identity document. According to the Decree of the President of the Republic of Belarus No. 294 of June 3, 2008. "On Documenting the Population of the Republic of Belarus" identity documents are: a passport of a citizen of the Republic of Belarus; residence permit in the Republic of Belarus; refugee certificate. Other documents issued by the competent authorities of the Republic of Belarus, including a driver's license, do not have the status of an identity document.
If redirection goes from your number to subscriber number A1, you pay as an outgoing intranet call.
- When forwarding to a number belonging to another mobile network, you pay for the call as outgoing to other networks according to your tariff plan.
- Forwarding to voicemail number is free in A1 network.
Please note: in international roaming, in case of set forwarding (including to a voice mail number), you pay for both incoming and outgoing calls according to roaming tariffs. In the A1 network, the forwarded call is charged as an outgoing call from your number in accordance with your tariff plan and forwarding direction.
How much will a call from a landline phone to my mobile phone cost?
You can find out the cost of a call from a landline phone to a mobile phone on the website www.beltelecom.by or by dialing 164. These tariffs are formed by RUE Beltelecom.
People using the communication services of cellular companies often forget about the conditions under which their number is serviced. Getting used to regular calls to specific destinations and corresponding charges, subscribers have to work hard to find out how much this or that service will cost. For example, a call to another country, etc.
In order not to get into such situations, it is enough to find out what rates for the selected tariff plan are used on the SIM card. How to find out the tariff plan for Velcom and clarify the terms of service? Is it possible to do this on my own or do I need to contact the dispatch service specialists? All these questions will be discussed in the article.
How to find out the tariff plan on Velcom: possible options
Regarding his number, the subscriber can obtain data in several ways. Conventionally, they can be divided into two categories: through self-service systems or with the help of service employees of the operator mentioned earlier.
Obtaining any data related to the account status, the list of connected services and options is free of charge. Let's take a closer look at each of the methods that can be used to view information about Velcom tariffs (corporate tariff, options for individuals).
Using an automated number management service
The Velcom service operator has developed a whole service that is intended for subscribers of this company and allows you to carry out full number management: change tariffs, activate and deactivate services, view cost data and receive other information. For people using communication services and already familiar with this service, the question of how to find out the tariff for Velcom is not relevant, because all the information is at hand. You can get it in any convenient way: via the USSD service, by calling a short number, via the Internet.
How to find out the tariff plan for Velcom through the web interface?
If you want to have full access to your number, view and at any time independently manage the services, account and change Velcom tariffs (“Everyone says”, “Smart”, etc.), then we recommend using the web interface. By going to the site of the cellular company and clicking on the link "personal account", you can find yourself on the home page.
Here, before you can access, you will need to register. It is not difficult to do this, you should carefully read the instructions located on this form. This procedure is carried out once. In the future, the subscriber will be able at any time, using the assigned password, to open his personal page. As mentioned earlier, having received the opportunity to view data by number, a person who is a client of Velcom will be able to perform any action “on click”.
Voice information system
For people using a yellow SIM card, those who better absorb the information received by voice, a voice information system has been developed. By dialing the combination 411 (+ dial key) from your number, you can get to the multifunctional service. It is enough to select the appropriate items to obtain the necessary data. Please note that here you can also perform any operations with the number. In addition, you can always press the connect button with the operator if some actions cause difficulties and you need to clarify some nuances.
Short Service (USSD) requests
If you are interested, on "Velkom", use the method of SMS informing. You can send a USSD request from the SIM card for which you want to receive data as follows: *141*2*1# + dial key.
In response to such a question, the operator will send a text notification to the client's number containing the name of the tariff. By the way, this request is also perfect for those subscribers who do not understand their number and would like to refresh it in their memory. Indeed, in the message that is sent by the automatic service in response to the previously given combination, there is also a phone number.
Viewing Tariff Information
After the client finds out what tariff he uses on his number, you can easily clarify what conditions apply to him. In particular, we are talking about the cost of communication services, the amount of the subscription fee (if any), the number of packages that can be included in monthly or daily payments. It is more convenient to do this through the official resource of the operator, it can be easily found through a search engine. Next, you need to find the desired name in the section of the website "Tariffs" Velcom ("Smart", for example) and familiarize yourself with the conditions:
- You must pay 14.50 rubles per month for using the tariff plan.
- For the specified fee, the subscriber receives six hundred free minutes, which he can use at his own discretion. It is important to take into account that this limit does not include calls to short numbers (third-party content providers) and calls to international destinations.
- It is also possible to call "favorite" numbers (of which no more than five can be assigned) for free within the established limit. If it is exhausted, then calls will still be free of charge to the numbers selected in the list of "favorite" numbers.
- Use the Internet also for a subscription fee of 14.50 rubles. per month can be free within one gigabyte.
The full terms and conditions of the Smart tariff plan and other tariffs can be found on the official website or by calling the customer support service.
Now we have to find out what Velcom USSD requests exist. This cellular operator offers a lot of different commands that allow you to receive this or that information about the SIM card, as well as enable / disable certain functions. In general, there are a lot of USSD requests on Velcom. But we will consider only the most useful and popular of them. Maybe they will help to cope with this or that problem more than once.
What it is
But first, let's find out what our today's requests are? Knowing this, you can understand whether you need them or not. Maybe you can do without them? USSD requests by Velcom, like those of any mobile operator, are nothing more than a means of self-service for the subscriber.
With their help, you can control the balance of the phone, check and change the tariff plan on the SIM card, implement various features, as well as disable and enable certain services and options. The main advantage of such combinations is that they are free and are activated at any time of the day or night. The main thing is to know exactly what you need.
Balance
Perhaps it is worth starting with the main function - this is a USSD balance request and all the commands that will help control the funds on the SIM card account. There are not so many of them, but there are some special ones among them.
For example, a balance request occurs through the combination *100#. At the end of each set, you need to click on the "Call" button. In response, you receive a message about the status of the SIM card account, and the result is displayed directly on the screen.
USSD-requests "VELCOM" allow you to easily change the tariff payment system. To work without prepayment, dial *145#. If you want to register some unconfirmed request, *141*1# will help here. Basically, these are all useful commands for managing your account. We continue to study USSD-requests "VELCOM" further.
Rates
It's no secret that with the help of these commands, any subscriber can change his tariff plan. Each offer has its own combination. You can find out full information about this on the official website of the operator. After all, Velcom has a lot of tariffs. It is very long to list all USSD commands for their connection. So please check with your operator.
Instead, we will try to learn the universal USSD-requests "VELCOM". The tariff plan that you have connected at the moment can be found using *141*2*1#. In addition, the subscriber can get his phone number by dialing *147#. Information about the Internet tariff plan is displayed after dialing *141*2*3*1#. Everything is easy and simple. In some cases, you receive an SMS message with all the information you requested, but often the data is displayed directly on the phone's display.
Additional services
Now a little about the interesting features of our today's operator. They also have their own USSD-requests "VELCOM". "Favorite number", for example, is added with *141*3*3#. After that, you can add this or that subscriber to the corresponding list.
Also, note that you can also activate some interesting and useful features with our today's commands. For example, you can connect the Internet, MMS, protection to your phone with a single request. With it, you will also get all the information about the mobile Internet that is available on the SIM card. To do this, dial *135# on your mobile phone and send a request for processing.
Sometimes you want to talk in roaming. Velcom USSD requests allow all subscribers to quickly connect similar services to themselves. "Roaming" (international) is activated by *141*3*2*1#, and "International calls" can be activated by dialing *141*3*1*1#. It turns out that without outside interference at any time, everyone is able to connect the services of profitable conversations on a mobile phone abroad.
Services
Do not forget that Velcom USSD requests have one more feature. And it applies not only to this operator, but to everyone in general. These commands make it possible to enable/disable certain additional service packages and services. What can help us communicate?
Let's say the option package is "500 SMS". To do this, you must type *119# from your phone. Please note that the request itself is free. But for the connection of one or another option you will have to pay according to the tariff. All available settings (Internet and MMS are included here) come after sending *135*0#, and "Mobile Internet" is activated by *135*1#. As you can see, there is nothing difficult in this.
It is also worth paying attention to several non-standard services. "Velcom" offers its customers the service. Strange as it may seem, it connects without any problems using the USSD request *200*2#. "Melofon" is another service that subscribers often pay attention to. And it is activated by the combination *424#. In principle, all these are quite popular services that you can connect to yourself.
Help and inquiries
The last item that we will consider is sending "homeless" as well as getting help information on the SIM card. "Velcom" allows you to do all this with the help of certain USSD commands.
So, for example, a request to call back (send "homeless") everyone can free of charge. Dial *131*friend's number# and send the command for processing. Another Velcom subscriber will receive a free message from you with a request to call back. Sometimes this feature is very useful.
The balance of free SMS, MMS, minutes and Internet traffic also has to be checked from time to time. In this situation, another self-service command will help. It looks like *100*1#. If you want to know the entire list of paid services activated on your mobile number, please contact *141*2*2#.
Do not forget that the full list of USSD commands from Velcom is quite diverse. Sometimes you want to quickly look through it and select the desired self-service function. Everyone can do this very easily and simply. What does that require? Just submit a special request for processing. It looks like *141*9*1#. In response, you will receive an SMS message in which all available commands will be published. Unless this does not include requests to change the tariff plan (for a specific offer).
As you can see, Velcom's USSD commands are varied. And with their help, you can fully control the functionality of the SIM card. Don't be afraid to experiment. Remember that when you connect a particular service, you will be charged in the amount established by the tariff. All reference information is free.
USSD requests are a simple and fast way to get the necessary information from the mobile operator. All you have to do is enter the required request on your phone. However, it is simply impossible to remember all of them. So save and use the HF directory with all USSD requests for velcom subscribers.
General information:
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Information about the state of the balance at the time of the request |
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Information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee |
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Information about the amount of the monthly payment, the balance of the amount for paying for the goods in installments and the date of completion of the write-off of contributions |
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Remaining of included minutes of velcom service international 100/250, remnant of Internet traffic of “ITV velcom” service package |
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Information about the amount payable on the last issued invoice, for clients working without prepayment |
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Information about the number of minutes of outgoing calls made within the Closed Subscriber Group (CAG) |
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The total number of minutes used when calling the "favorite" number (tariff plans "Pair", "It's time for couples") |
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Ability to quickly disconnect communication services in case of debt |
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Registration of an unconfirmed payment |
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Checking the balance of a subscriber of the "Privetik" tariff plan (available to velcom subscribers whose number is assigned as "favorite" by the subscriber of the "Privetik" tariff plan) |
*101*Subscriber number Hello# |
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“Waiting for a call”: the subscriber whose number was specified will receive an SMS notification asking them to call you back with your number. |
*131*Company subscriber number# |
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Replenishment of the account with an express payment card |
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Change the postal address for delivery of invoices to e-mail |
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Repeat invoice for the closed period by e-mail |
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Refusal to receive invoices |
Information and service management:
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Operation |
USSD request |
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Information about subscriber's connected services |
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Information about the list of services available for connection |
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Phone number and plan information |
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Tariff plan change |
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Information about your number in international format |
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Setting / canceling the ban on listening to ACCA news |
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Receiving USSD messages in transliteration |
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Receiving USSD messages in Russian |
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Setting/cancelling the ban on the use of conditional forwarding in roaming |
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Connecting minute packages to all networks |
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"Connected again": all velcom subscribers who called you when you were unavailable or your phone was busy will receive an SMS notification when you are connected again |
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Providing the opportunity to work without prepayment |
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Switching to prepaid work |
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Activation / deactivation of the service "Stopitsot" (available to subscribers of tariff plans "Kedy", "Polukedy") |
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Activation / deactivation of the service "Anti-detector" |
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Activation/deactivation of the Melofon service |
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Connection/change of "favorite" number (not available on the tariff plans "Own network", "BUSINESS.PRO", "BUSINESS.PRO.WEB") |
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Activation/deactivation of the "Pause" service |
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Connecting / disconnecting CCIS |
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Obtaining an ISSA password |
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Connection/disconnection/change of the package within the framework of the "Director's package" service for the tariff plan Manager+ |
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USSD help. |
Mobile Internet and MMS:
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Operation |
USSD request |
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Obtaining settings for the Mobile Internet service, MMS, streaming video ("Mobile TV"), all available |
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Receiving test MMS |
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Activating/deactivating the Mobile Internet service, changing the Mobile Internet service package, changing/deleting an application for changing the Mobile Internet service package |
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Enable/Disable MMS |
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Information about the connected "Mobile Internet" service package and access point |
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Information about the activated package of the Mobile Internet service, the cost of the package and the date of the next debit of the package cost |
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Information about the provided static IP address |
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Enabling/disabling the Anti-Virus service |
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Enable/disable Firewall service |
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Activation/deactivation of the "Children's Internet" service |
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Connecting additional traffic to WEB Start, WEB 4, WEB 8, WEB 16 |
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Activation of "Roaming.Vacation", "Roaming.Business" services |
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Deactivation of "Roaming.Vacation", "Roaming.Business" services |
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Information about roaming partners |
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Validity period of Roaming.Vacation, Roaming.Business services |
Telesystem Velcom provides cellular services throughout Belarus. The provider has many TPs and options in its arsenal. In addition, the mobile operator regularly updates its TP base, offering users packages with a wider range of cellular services. That is why the question of how to change the tariff plan to Velcom worries many network subscribers. In our review, you will find all the ways by which you can change the billing for Velcom.
Conditions for switching to another tariff
Before changing the tariff for Velcom, first read the rules for changing the tariff plan:
- you can switch to a new TP on any day of the week, however, replacement can be done no more than once every 24 hours;
- before connection, the user's account must contain an amount that is a multiple of the one-time subscription fee set on the package;
- free switching can be done once a month. In the future, the service will have a certain cost;
- all unspent packages of minutes and SMS, after connecting a new offer, burn out. Therefore, the transition would be more expedient to perform at the end of the paid period;
- if before changing the TP, the user activated the "Mobile Internet", and the traffic package works on the number, the MB will be automatically transferred to the new product. This rule applies if the new offer supports this Internet service;
- if the “Mobile Internet” option is activated on the number, it becomes impossible to connect the “Internet for Tariff” service;
- if the subscriber had access to the traffic allocated as part of the promotions, he will be able to continue using it, unless of course this does not contradict the rules of the new TP;
- immediately after the replacement of the TP, the user's "Favorite numbers" will disappear from the phone. It will be possible to reconnect contacts through the CCIS page, or by sending the USSD code * 141 * 3 * 3 # .
And now let's move on to ways to change the TP on Velcom.
The mobile provider has a lot of ways by which you can change the TP. So, you can switch to a new offer through:
- user's personal account;
- sending USSD code;
- mobile operator salon;
- call to the hotline of the telesystem.
For convenience, we will analyze each method in more detail.
You can change the tariff plan for Velcom on your own, through your online page. If you have not yet managed to register with the provider's personal account, you can do this as follows:
- Go to the official Internet resource of the telesystem, and click the "Registration" button;
- In the line that appears, enter your mobile phone number and confirm the action;
- Next, an SMS with a code will be sent to the mobile phone;
- Enter the service using the code (the password can be changed later), and use all the features of the personal account.
If you have forgotten the password from your page, you will need to follow these steps to restore access:
- Go to the "Forgot password" section;
- Next, enter all the necessary data, indicate the mobile phone number, and the method of identification (for example, via SMS), confirm your actions;
- After submitting the form, an SMS with a code will be sent to the phone, enter it in the indicated field;
- Next, come up with a new password, and click the "Recovery" button.
After these simple steps, you will again get access to your personal account, or as it is called on Welcom - "ISSA".
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