Whatsapp is not installed. Whatsapp won't install - why? Installing WhatsApp Messenger for PC

Have you tried all the methods, but WhatsApp is still not installed? Don't be in a hurry to get upset - we will show you several reasons for problems with downloading and how to fix them.

When installing the messenger on your phone, you can see several types of errors arising for the following reasons:

WhatsApp errors and how to fix them

Now that we have learned why WhatsApp is not downloaded to Android, we should start fixing errors.

If there is not enough space on the phone, it is very easy to fix it - you need to clear the phone or removable storage memory from unnecessary files. Try to go into the settings, select the "Applications" line. Next, go to each application and click the "Clear cache" button.

If that's not enough, delete unnecessary media files - more often than not, they take up the most space. Restart the phone and try to download the application again - it weighs very little, it will take up a very small percentage of the memory in the phone and it will be installed quickly.

Error 24 occurs because the com.whatsapp folder is in the system root. The folder is hidden and it is impossible to detect and delete it yourself - the problem is solved only by resetting to factory settings.

The Task-killer application can also prevent installation. Experts advise to suspend its work or delete it altogether before installing the messenger.

How do I fix the problem on Android?

Typical for operating version Android error 11 - crash google systems- store, is eliminated in the following way:

• after another attempt to install the messenger, make sure that the error occurs for this very reason;
• go to the "Settings" section, select "All applications";
• find the Services item in the list Google play, click on the line, then select the "Stop" option.

Wait a few seconds and start the service again.

You can also fix this problem by deleting and re-creating your account in Play Market... After uninstalling, you need to restart the phone and try to download the program again.

Fixing the problem on iPhone

The main reason for problems with installing Vatsap on an iPhone is considered to be a shortage free space- you can solve this issue simply by deleting unnecessary data or transferring it to iCloud. Then restart your smartphone and try downloading the app again.

Also check your internet connection, try switching from mobile to wireless - it is more stable and downloads will be faster.

See how syncing with iTunes works - if the connection is yours account with the service is broken, installation of applications will be impossible. Try changing the parameters to 8.8.8.8 (Google DNS servers) in the DNS settings, restart your smartphone and try to install the program.

Installing WhatsApp on your phone is easy. All you have to do is download the messenger and open it. Then everything will happen in automatic mode... But there are times when the installation of the application occurs with errors or does not even start at all. Now we will try to figure out why WhatsApp is not installed, and what may be the reasons for this.

Votsap weighs very little and does not take up a lot of space in the phone's memory, but if your device is packed to capacity, you will not be able to install the messenger. In the phone settings, find the "Memory" section and check the status of free space. If necessary, remove unnecessary files and applications. For WhatsApp, only a couple of hundred megabytes will be enough. The messenger itself weighs a little, but do not forget that all messages and media files that you exchange in correspondence are saved in the memory of your device. And, if messages do not need a lot of space, then for pictures and videos, more memory is required.

Error [-24]

Error [-24] occurs when WhatsApp reinstallation is not very successful. Usually this trouble overtakes users of android smartphones. If you have not deleted all data from the previous application, and are trying to install a new one, you will see this error message. The best way out of this situation is full reset all phone settings. Or get root-rights, find in memory hidden folder"Com.whatsapp" and remove it.

Complaints that a person does not install WhatsApp on Android are quite common on thematic forums and other Internet resources. It would seem that downloading such a popular messenger should not cause any difficulties. But in reality, the procedure hides several pitfalls that are worth knowing about.

Possible problems

There are a huge number of situations in which the download of the application is interrupted in the middle or does not even start. But the most popular and relevant of them are only three:

• Out of memory.
• Problems with the Play Market or Internet traffic limit.
• Device failure.

If you are not sure which one you are facing, then go through each of the points. Fortunately, our site seeks to sort out even complex errors in the functioning of the messenger and offer the most simple ways elimination.

Case # 1: Out of Memory

On the app store page, it is indicated that Watsap needs at least 31 MB of internal storage space, while in reality it is desirable that at least 200 MB is free. If you do not fit into this window, then it is advisable to free up space. The easiest way is to uninstall useless programs that haven't started for a long time, move photos to your PC, etc. Then just try again.

Case # 2: Problems with the Play Market or Internet traffic limit

Unfortunately, the Google software store itself often crashes, interrupting the installation procedure. Many instructions recommend clearing its cache, but this last resort if no application is loading. We suggest that you install Whatsapp via the apk file. The same method will be useful if you have exceeded the Internet traffic limit on your mobile plan, and it is impossible to connect your device to a Wi-Fi network. In all details, it is set out in our article.

Case # 3: Device Failure

The Android platform has advanced significantly lately, and its latest versions demonstrate excellent stability. But failures do happen, and not nearly as rarely as we would like. But as most people who have ever used computers, laptops and mobile gadgets, almost any bug is fixed by rebooting. All you need to do is turn off and on the device.

You just need to download and install it on your smartphone or tablet. Installation time - no more than 5 minutes, immediately after that all functions, without exception, will be available to the user, including sending messages, audio, etc.

If you did everything correctly, but the program cannot be activated, you need to find out what the error is. A frequent question from our portal guests: I can't install WhatsApp, what should I do? Don't panic and try to figure out the causes of the problem.

Most common WhatsApp installation errors

Such problems are solved quickly, the main thing is to accurately determine what led to the installation failure. The instructions for diagnosing the device on our portal will help you with this.

Frequent WhatsApp installation errors:

• Error 24;
• insufficient free memory;
• crash in the task manager.

These problems are solved without connecting additional devices, visiting service center and other manipulations.

Important to remember! Installation of the application is possible if there is enough free memory in the phone or on the flash card. .

The program itself "weighs" a little, but for its full-fledged functioning it needs a place where it "unfolds". Incoming messages stored on the phone also take up space.

When a decision is made to download and, it is worth taking care of cleaning the device in advance. For this, various utilities are widely used, and similar actions are performed manually. Remove programs, audio, electronic books that have not been used for a long time. The minimum free disk space for installing software is 100 MB.

Setting up the task manager

Task-killer, the dispatchers popular for Android devices, simultaneously help to solve a number of important tasks (configure the gadget) and interfere when trying to install some useful software. If your smartphone has such a utility, disable it temporarily, making it inactive, or delete it for a while. Download it again only after you get WhatsApp to use.

If the display shows Error message 24, it's all about the "tail" of com.whatsapp. It remains on previous failed boot attempts, preventing further action... It is completely impossible to delete it without a factory reset.

Why WhatsApp is not downloaded

Users sometimes face the fact that they cannot install the WhatsApp messenger on their devices. There may be several reasons for this:

• Lack of internet connection;
• The finished traffic of the mobile Internet;
• Insufficient amount of free memory;
• The program crashed.

for Android from Play Store

When downloading WhatsApp on Android from the Google Play Market, a download error may occur. The origins of this error vary, but the main problems are:

• Lack of Internet connection;
• Selected limit of mobile Internet traffic;
• Lack of free memory on the device;
• Online store crash.

for iPhone

Problem downloading and installing WhatsApp app on iPhone smartphones most often occurs due to problems with the Internet connection:

• If the user has not turned on data transfer on the device;
• If airplane mode is on;
• If there is no mobile Internet traffic;
• If the signal of the distributed Wi-Fi connection is very weak.

on tablet

Since the WhatsApp messenger is not officially supported on tablets, users often face the inability to download the application. It is impossible to install whatsapp on a tablet by ordinary methods, using online stores.

on computer

If the user cannot install WhatsApp on his computer, then the Internet connection should be checked. It is possible that the connection was lost.

Can't install after uninstallation: what to do?

Sometimes during reinstallation of the messenger crashes occur and WhatsApp cannot be installed. If this happens, you need to take the following steps:

• Reboot the device and try to install again;
• Check the amount of free memory, you need at least 100 MB free space, if necessary, remove unnecessary, try installing again;
• The presence of some programs that may interfere with the installation of the application, for example, Task Kill, disable or remove such a program, try installing the messenger again;
• If none of the methods helped, then you need to save backups device data to external storage and reset the smartphone to factory settings. After that, install WhatsApp again.