I speak on the phone and I can't hear the interlocutor well. The iPhone speaker only works on speakerphone. Speaker works only on speakerphone Phone works speakerphone reason

Can't hear sound on your phone? The tips in our article will help you fix this problem.

With the release of new phone models, he began to replace all existing devices. For a long time, you can use it to listen to music, play games, watch videos and even work. Unfortunately, it can be malfunctioning when audio drops out on the device.

The main signs that the phone has a sound problem:

Complete absence of sound signals.
Echo, hiss while talking.
Frequent change in the interlocutor's voice, interruption of the voice volume.
Melodies and signals are heard quieter than before or are not played at all.

To find out what the problem is, you need to perform a device check. Now it is not necessary to go to a repairman, you can do it yourself.

First, check the volume control. It is usually found on the right or left side of the phone case. After pressing the button, make sure the slider is at its maximum position. The volume in games or when listening to music can be adjusted with this button.

If it doesn't help, go to the next step. Let's try to look for an error in the device settings.

To do this, you need to go to the menu on your smartphone. In the "Settings" window, select the "Sound" section. Next, select "Volume" and move the slider. These steps will help you adjust the phone volume.

The reason for the lack of sound may be a clogged speaker or a broken speaker. If the speaker is clogged, it is enough to wipe it with a cotton swab or napkin, and then blow it out.

To check if the speaker is working properly, just switch the phone to speakerphone. If the interlocutor is well heard, then the cause of the breakdown is in the dynamics.

Sometimes sound problems cause new ones. installed programs... See which of the programs you installed last and try to uninstall them.

As a last resort, you can return the phone to. Even if this method does not restore your sound, then the reason lies in the breakdown of the device.

If you have lost sound, do not despair. You can try to fix your phone at home. Try the above methods to find the cause. In this case, you don't even need to disassemble the device.

But, if you were still unable to correct the situation and return the sound - the best solution will hand over the phone for repair.

Dear Readers! If you have any questions or comments on the topic of the article, please leave them below.

The more complex the electronic device, the more functionality and capabilities the user has. Modern iPhone phones, representatives of similar devices. But not infrequently, due to dirt, moisture, falls, gadgets break down, start to fail, and other unpleasant situations arise. For example, when your interlocutor cannot hear you, then the microphone does not work on the iphone 5.

In this article, we will analyze why the microphone on the phone does not work from Apple, we will also touch on the topic of non-functioning speakers. We will give clear answers to questions with instructions and a detailed video on how to troubleshoot yourself.

Why isn't the microphone working?

Why isn't the microphone working on my iPhone? The answer is not so simple, let's figure it out. With the growing popularity of iPhones, the number of complaints about the quality of the sound recording properties of an expensive gadget is growing. The manufacturer is not always to blame, usually the microphone does not work on the iphone 7 plus due to dirt and dust that accumulates on the mesh as a result of careless use by the user.

On iPhone phones starting from model 4 and 4S, several devices are installed. This was done for the comfort of the user, the devices have acquired active noise cancellation systems. Now it has become possible to talk without any problems in a crowded or noisy place. A system of two recording devices intercepted the noise, processed it, amplifying the user's voice, and transmitted the sound to the device's speaker. Thus, greatly reducing the percentage of third-party noise. But you have to pay for comfort, with the increase in the number of mini recording devices in the iPhone, the number of user complaints that the microphone does not work in the iPhone 5 began to increase.

Dust and dirt on the mesh covering the front speaker and microphone
Loop break
Software problems
Recent fall of the device into water, oxidation of contacts and microcircuits

In 80% of cases, if the microphone on the phone does not work well, you need to contact the service center to replace the latter. Usually the loop breaks, or the contact on the board comes off, and you have to change the entire assembly. There is nothing terrible, spare parts are not very expensive, in time, replacing the front microphone with an iPhone 6 takes no more than 30 minutes.

In the remaining 20% of cases, you can try to reanimate the speaker and microphone on the iPhone on your own, but first you need to determine which of the microphones stopped working.

We check the performance

First, you need to understand whether the interlocutor does not hear you, or you do not hear him. If you cannot hear you, the microphone does not work on the iphone 5s, if you cannot hear you, then the speaker does not work on 6. Now let's find out which of the three or two speakers (depending on the phone model) is not functioning. This is done by built-in software.

To test the main microphone (located next to the charging connector) on an iPhone 5, 5S, 6, 6 plus, 7, 7 plus, open the standard Dictaphone application. We start recording, say something on the phone, no need to read the volume of War and Peace, three seconds will be enough. Now we turn on the playback, if the voice is heard, then the recording device is working in the desired mode.
To test the upper microphone (next to the iSight camera), you need to open the Camera and switch to the Video mode, turn on the recording, again, 3-4 seconds will be enough. Plays video, if there is no sound or it is very muffled, then the upper microphone does not work.
You can check if Siri understands you, if not, then the upper microphone is definitely not functioning.

Solution

If you find an issue where the microphone is not working properly on your iPhone 6, it is recommended that you take a series of steps before going to a service center.

Using a cotton swab, carefully clean the holes of the recording devices.
We remove from case iphone 7 non-factory covers, films, stickers, other accessories.
Removing the headphones from the jack
We take out Charger if connected
You can try to restart the iPhone, it happens that the problem goes away.
Trying to install the iOs update
When talking, make sure you are not covering the main microphone and the iSight located near the camera on the back with your hand.

After carrying out these procedures, the microphone on iphone models 6, 6 plus, 5, 5s, 7, 7 plus, should come to life, if this did not happen, you will still have to carry the iPhone to the service center, most likely the case is in the loop or in the microcircuit.

FAQ

Here are some examples of frequently asked questions.

During a conversation, the interlocutor does not hear me

The microphone of the iphone, located at the bottom of the phone, near the charging connector, does not work. Read what to do above.

I can only be heard on speakerphone

Again, the microphone on the iPhone 5, located at the bottom, does not work. It is he who is used for hands-free communication.

Audio is not recorded when recording video on iPhone

This means that the microphone located at the top of the phone does not work on the iphone 6. Again, we try the actions described above, it often helps.

Siri doesn't understand my commands

The top microphone on the iphone 7 is not working well, you need to check it. Read the methods above.

I can be seen but not heard on a FaceTime call

Problem with internet connection or upper recorder.

How much does it cost to replace a problematic part on an iPhone?

Usually, the replacement of this part is not very expensive, up to 1,500 rubles. But if it comes to a microcircuit responsible for coding speech and recording sounds, then you will have to buy this microcircuit + installation work. It will already come out in 3000-6000 rubles. Taking into account the cost of the phone, this amount is quite justified.

Keep your iPhone 5s away from moisture
Avoid hard drops of the phone, for this reason, the cable inside the device breaks.
Periodically clean the connectors from dust and dirt
It is advisable to purchase a cover and protective film on the screen

Take care of your expensive equipment!

If, when talking on Xiaomi phone the interlocutor stopped hearing you, then there can be two reasons. First, your interlocutor has a broken speaker. The second reason is that the microphone on your phone is damaged.

Take your time to carry your smartphone for repair. Specifications and Xiaomi functions allow you to independently identify the cause, and in some cases even fix the problem yourself.

Checking the microphone for physical damage

Before looking for the cause of a malfunction in the device system, you must visually check the microphone itself. It may be due to a blockage or moisture ingress. It is possible that the device does not work due to the so-called "lag", that is, the phone simply turned off and needs to be rebooted.

Every Android phone has hidden engineering features. These functions are hidden from the user in case of an inadvertent configuration failure. The hidden menu serves developers rather than ordinary Android owners, as they are necessary for the final testing of the device. They will allow you to test the operation of all Xiaomi systems and identify problems.

To reveal the hidden engineering menu for everyone smartphones Xiaomi, you need to open the "Settings" section, go to the "About device" menu and click on the "Kernel version" section five times.

The menu that opens will display five sections:

Automatic Test - allows you to test all phone parameters automatically.
Single Item Test - analyzes each system separately.
Test Report - will show the test result.
SW add HW version - will display the Xiaomi version.
Device View - will give information about Xiaomi equipment.

To test only the microphone, you need to go to the "Single item test" section. This menu can be opened directly by entering a combination in the telephone set *#*#6484#*#* or *#*#4636#*#* ... The menu contains more than 25 tests of various systems and components of the phone:

Key - buttons;
Blacklight - display brightness;
TouchPanel - sensor;
TFlash - memory card;
Bluetooth;
SIM Card;
Vibration - vibration;
loopback test - microphone test;
LCD - display colors;
Gyro - gyroscope operation;
G-sensor - speed sensor;
Proximity Sensor - attenuation of the screen during a conversation;
Optical Sensor - optical sensor;
Magnetic Sensor - magnetic sensor;
RTC - built-in clock;
Speaker - a conversational speaker;
Receiver - standard speaker;
Headset - headset connector;
LED - notification indicator;
FM - radio;
Camera - camera and flash;
Battery - battery;
Wi-Fi;
Torch is a flashlight.

To test microphone performance, select loopback or other Xiaomi versions See the Microphone section. The system will require you to connect the headset to the phone and speak into the microphone. The system sensor will show the strength of the work and reproduce the sound into the headphones. If the test shows that the recording is not going on and the sensor does not show strength, then the breakdown is not related to the Xiaomi settings.

How to enable and configure the microphone in MIUI

Sometimes, even an incorrectly fitted case is the reason for the normal operation of the microphone. Incorrect Xiaomi settings or malfunctioning applications may be causing the malfunction. Problems can be fixed manually.

Noise suppression

If during a conversation the interlocutor does not hear you or an echo, rustling, crackling is heard in the speaker, then the noise canceling function may be disabled in the settings of your phone. To activate it in the settings in the "Sound and Vibration" section, move the slider to the "On" mode in front of the word "Noise reduction".

If the function is activated, but the interlocutor hears interference during the conversation, you should try to disable it.

OK Google

Ok Google voice assistant can help wrong work microphone on your Xiaomi. To disable the service in the "Settings" select the "Google" section, then in the "Search" section, disable the "Voice Recognition" function. After the performed operation, restart the device.

Microphone does not work when making a call

Problems are sometimes related to glitches in the Xiaomi device itself. Overloading the system can malfunction. If you recently used a headset, and then noticed that the microphone does not work, then pay attention to the top panel of the display - for the presence of the headset icon. The device may mistakenly recognize the headset even if it is not present. In this case, you need to reconnect and disconnect the headset or restart the smartphone.

The microphone only works on speakerphone

Xiaomi devices have two microphones located on the top and bottom of the phone. If the main one fails, you can test the operation of the second microphone by turning on the speakerphone.

The microphone located on the bottom of the phone provides the function of talking during a call, while the upper one provides noise cancellation and the function of talking on the speaker. If you can only talk through the speakerphone, then the malfunction lies in the main microphone.

Many malfunctions in Xiaomi devices, including problems with the microphone, are attributed to system errors. To eliminate them, it is necessary to test systems and components or restart the phone. It happens that system requirements phones are outdated and require updating, because of this, system failures occur. Try to upgrade, after that all phone systems will restart.

A fairly common situation when, during a conversation on a mobile, one of the interlocutors does not hear the other, which makes both parties nervous, especially if you need to communicate important information.

When faced with a similar problem, many people write off their gadget and think about buying a new one, but this is a wrong action. Basically, when the interlocutor is not heard in the phone, it is not difficult to fix the breakdown, it all depends on the source of the malfunction. About what methods to use and will be discussed in this article.

For self diagnosis, take the test. Virtual assistant will identify the malfunction and tell you what to do.

Did you cover the proximity sensor with your finger?

Correct! Wrong!

V modern smartphones, especially in the entry-level price category, the proximity sensor may sometimes fail or glitch, causing a lot of inconvenience.

Continue >>

Turn up the volume?

Correct! Wrong!

If increasing the volume does not solve the problem, click the "Continue diagnostics" button.

Continue >>

When you call back, is it better to hear the interlocutor?

Correct! Wrong!

If it does not help, we continue the diagnosis.

Continue >>

Did you clean the speaker with a cotton swab dipped in alcohol?

Correct! Wrong!

If it does not help, click the "Continue diagnostics" button.

Continue >>

The network may be overloaded, wait 15 to 30 minutes.

Correct! Wrong!

If it does not help, click the "Continue diagnostics" button.

Continue >>

Has the phone been dropped or repaired?

Correct! Wrong!

If dropped or repaired, the board responsible for playing sounds may be damaged
If it did not fall, click the "Continue diagnostics" button.

Continue >>

I can't hear the interlocutor

What to try first

Close the proximity sensor with your finger

When you use a touchscreen mobile phone and do not hear the interlocutor, the problem may lie in unintentionally turning off the microphone with your ear. In modern smartphones, especially in the entry-level price category, the proximity sensor may sometimes fail or glitch, causing a lot of inconvenience.

Try to just put your hand on the proximity sensor while talking (close the block front camera entirely) and tap on the microphone icon.

Turn up the volume

The easiest method is to try to increase the sound level using the hardware keys located on the body of the gadget. Only after that move on to other options.

The network is overloaded

Often this happens due to network interruptions, for example, due to bad weather conditions or other radio interference. Call tech. support from your operator to ask why such a bad cellular in your location. If the consultant says that this problem does not come from them, then try to remove the sim card, and then insert it into place and repeat the call.

Ask to call back

In the event that you still cannot hear the subscriber, there is another way to restore the sound - it is necessary that your interlocutor calls himself and you pick up the phone. This can work if the reason lies not in mechanical, but in software damage.

Sometimes, you can simply not see and turn off the microphone when making a call. This is especially true for modern Android and iOs devices... We turn on the microphone back and in 90% of cases this will correct the situation. If this does not help, then you need to reboot the device and make the call again.

Clean the speaker

An extreme option, but sometimes it works. Take cotton swab moistened with alcohol and gently wipe the smartphone speaker. The same, the accumulated dust and dirt will fall out of the sound cracks.

technical issues

All of the above tips do not always help, since the reason for the lack of volume can be mechanical in nature. Here are the damages in which the microphone stops working:

A magnetic coil is located inside the speaker, the turns of which are connected to the contacts on the board. One of these turns can break, which will lead to the failure of the part.
There are phone models where the speaker is connected to the board through a ribbon cable. Such a wire can simply break or come off the connector.
It is possible to overwrite the track on the microcircuit, which is responsible for supplying power to the microphone and speaker.
To convert and transmit sounds, a special microcircuit is provided in the design of the device; it can also burn out or be mechanically damaged after a strong blow.
The volume button is also not eternal and often breaks when the sound is turned off.

Conduct DIY repair such elements are real, but only if you have the appropriate knowledge. In other situations, it is better to refer mobile phones to the service center to restore the performance of the microphone.

Factory reset

If you did the manipulations that were noted earlier, but you still cannot hear the interlocutor on the phone, you can return the cell phone to the factory options, since software sometimes it can fail. This procedure is performed using the "Settings" menu in the "Recovery and reset" tab. Depending on the modification and brand of the telephone, this item may be called differently. Going to the "Restore and reset" item, click "Reset to factory settings."

We want to warn you, if your smartphone contains any significant information, photos, audio recordings or video material, first transfer everything that is needed to external storage... Thus, after a factory reset, you can easily return all content to the device and continue to use it.

The bad news is that if this does not help, then it will be necessary android firmware device, which is written below.

Important! Do not forget your accounts (Google, Viber, Skype, mail, etc.), after the reset they will also be deleted, so remember in advance and write down all the logins and passwords from them.

Serious reasons

An even more radical method of restoring the audibility of the speakers is flashing the gadget, because problems can begin due to a software failure of the OS. To perform such an operation, there are many sites where you yourself find instructions and the necessary utilities for your smartphone model.

True, here it is important to understand the intricacies of computer wisdom at least at an average level. Otherwise, almost any cell repair service specialist can fix this malfunction. Bring a gadget and say: "I can hear perfectly during a conversation, but I do not." Then the wizard will know where to start diagnostics.

Conclusion

First of all, you need to correctly and as accurately as possible determine the cause of the malfunction, using all the methods from this article. Since in most cases it is possible to return the phone to full working capacity without much effort. If the device is under warranty, then do not bother, but immediately take it to the service center.

Video

Noticing a problem with your iPhone speakers? Do you hear crackling, hissing, or the sound disappeared altogether? Macsouls wizards will quickly solve your problem.

Why does the speaker only work on speakerphone?

The iPhone 4, 4s, 5, 5s, 5c, 6, 6s, 6 Plus has two speakers - an upper and a lower one. The first is for regular phone calls, and the second is for hands-free calls, music and ringtones. If you only hear the interlocutor after switching to speakerphone, then you have a problem with the top speaker.

The top speaker can fail for a variety of reasons. Perhaps the most common problem is pollution. If the opening of the top speaker (speaker) is dirty or clogged with dust, you can try cleaning it yourself before contacting a service center. Use a small soft-bristled brush or a can of compressed air and try to shake the dirt out of the speaker opening. If that doesn't help, bring your smartphone to our service center for free diagnostics. It usually takes no more than 30 minutes.

In addition to dirt, the speaker may not work due to a malfunction of the part itself. Perhaps due to mechanical damage, the speaker itself is out of order or disconnected from the iPhone motherboard. In this case, the speaker will need to be replaced. In our service center this operation will take less than an hour.

What else can cause speaker problems?

Almost any serious mechanical damage can damage the speaker. If you dropped your iPhone, and after that you stopped hearing the interlocutors during the usual telephone conversation- most likely, after a fall, a train connecting motherboard and the top speaker disconnected. It is necessary to disassemble the smartphone and eliminate the malfunction by replacing the speaker along with the cable.

Moisture is also detrimental to the iPhone speaker. Since there is a rather large opening for the speaker in the smartphone body, water droplets can easily get inside. This can happen, for example, when you get caught in the rain, put your smartphone screen down on a damp surface, or accidentally spill water on it. In this case, you will need to replace the iPhone speaker and, possibly, the connecting cable.

Macsouls offers customers a free device diagnosis that will help a technician pinpoint the exact cause of a speaker failure.

At our service center, your iPhone will receive professional assistance. Within an hour you will be able to pick up a smartphone with a properly working speaker. We are engaged in iPhone repair and other technology from Apple for eight years now and we can guarantee you will invariably high quality service.