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Error sending a command to the application what to do. Work with the OS to eliminate the error in the AutoCAD application. Install Office updates

Not often, of course, but sometimes when opening office documents (XLS and XLSX formats), an Excel crash message appears on the screen - "an error when sending a command to the application." Why can't the program open native files? This needs to be figured out. It must be said that Word, Excel and Access are equally susceptible to these errors. So, some of the suggested remedial solutions will work for other applications as well.

What does the error in sending a command to Excel indicate?

According to reviews from many users in various computer forums, the problem was initially noticed when trying to open spreadsheet files that were attached to an incoming Outlook email message. However, later it turned out that even documents with hard disk... Why?

In any program, including Excel, indicates that the program cannot be closed if:

  • it is in an active state;
  • the file itself is not recognized for some reason (for example, when using different versions office suite 2003, 2007, 2010, 2013, 2016) or different operating system modifications.

V e-mail there may be a link to the file. The Excel error in this case appears when you try to open a document directly in a message without saving the attachment or the original file on your computer's hard drive. This is the most common occurrence, although other situations can occur.

The main methods of fixing the problem in office programs

When it comes to fixing these kinds of crashes, where you might even get an error when starting Excel, you can find quite a few options here.

However, if we talk specifically about the problem of team direction, the most effective ways to fix the problem, when it comes to Excel, are considered to be the following:

  • disable ignore DDE (only for Excel);
  • deactivating compatibility mode;
  • disabling hardware acceleration;
  • reassigning the default program;
  • restoration and re-installation of the entire office suite.

Excel Format: Disable Ignore DDE Requests

The first proposed solution, in the opinion of many, is one of the most effective. This removes not only the reported crash, but many other Excel errors as well.

The essence of the solution is to enter the program parameters through the file menu, select the general settings and go to the general configuration. Here you just need to check the box next to the line to ignore DDE requests. What it is is not so important in this case. The main thing is that this technique almost always works. But that's 99% of the time. For 1%, when this technique does not work, other methods will have to be used, which, by the way, are no less efficient under certain conditions.

Deactivating Compatibility Mode

It is no secret that in Windows operating systems when installing different office suites or when using more recent versions of Office on outdated operating systems, it is possible to run programs in compatibility mode (for example, with Windows XP).

To correct the situation, go to the "Office" directory, which is usually located in the Program Files (x86) directory. We find the executable EXE file of the main program in it, call the properties line through the PCM and uncheck the start lines in compatibility mode and run as administrator, after which we reboot the system. This option is suitable for everyone office applications including Word, Excel, Access, Power Point, etc.

Hardware acceleration issues

Another technique is to deactivate the use of hardware acceleration. In this situation, in Excel, as well as in any other office program, you need to use the same menu of options with the choice additional settings.

In the menu, we simply find the line for using hardware acceleration and uncheck it. In addition to this decision you can disable the use of add-ins.

To do this, in the options menu, select the appropriate section, go to COM add-ins and, again, uncheck the box for their activation.

Installing default programs

Perhaps the error when sending a command to Excel or any other application is simply due to the fact that by default the registered file extensions are simply not associated with an appropriate program to open them.

In this case, you need to call the standard "Control Panel", select the default program section and use the file or protocol association menu. In the list, you just need to find the Excel format, select the program of the same name and use it. If it is missing, the path to executable file will need to be specified manually.

Repair and reinstall Office

However, errors in Excel 2007 or any other version of the application are not limited to the above situations only.

In the event that all else fails, you can use the Office recovery tools. To do this, use the section of programs and components, where you select required application, the change button on the top panel is pressed, after which the software product recovery line is used in the menu that appears.

If this does not help, you will have to completely remove the entire package (for this it is better to use third-party uninstallers that allow you to scan the system for residual files, folders and keys system registry with their complete removal), and then reinstall it.

If the user has some kind of unofficial version of the installer, in which the product key is missing, the software package can be registered using the small utility KMSAuto Net, although this is recognized as an illegal action. Nevertheless, for our users, this is a fairly acceptable solution.

However, these steps may not be necessary. Perhaps the only problem is that operating system disabled automatic update, in which, in addition to software modules and security system components, it is also provided for the installation of updates for office products.

Alternatively, you can go to the "Update Center", set manual search when the activation of the installation of updates for other Microsoft software products is enabled, and everything that will be found is integrated into the system.

What's the bottom line?

Drawing conclusions from all of the above, it can be noted that in most cases the technique of disabling DDE requests helps. True, other options cannot be ruled out either. Situations related to the penetration of various kinds of viruses into the system, which are also sometimes capable of blocking work or even launching, were deliberately not considered here. office programs because security issues should be a priority for any user. But in general, the main problem can be eliminated quite simply, and sometimes even a regular system restore helps.

Word: an error occurred while sending a command to the application. It is possible that with one of the program launches Microsoft Word the user may get a notification "Error sending command to application". The most obvious way is to reopen the document, but this may not help all users.

How to solve the problem for Word (also works in Excel)

This method is suitable for Microsoft Word from version 2003 onwards. The first step is to find the program files. This can be done if you go to drive C and after opening the drive go to the Program Files or Program Files x86 folder. After that, you need to open the Microsoft Ofiice directive, and in it open the Office15 folder (the number depends on the version of Word). Next, you need to find the WINWORD.exe file and click on it right click mouse selecting "Properties".

After that, a new window will open in which you need to select the "Compatibility" tab and see if there is a check mark on the choice of compatibility and the level of rights. If the checkbox is checked, it must be unchecked. After the checkboxes have been removed, click the "Apply" button. Then the changes will take effect and the problem will be resolved.

Also, if the computer has the Tune Up Utilities program, this means that it may also be the cause of an error in the work of Word.

The problem is solved using the following actions:

1. First, open Tune Up.
2. Go to the Optimize tab.
3. Click on the "Disable Programs" button.

After that, a new window will appear in which you need to find the line where it is mentioned Microsoft Office... Next, disable interaction by switching the "Enabled" item to the "Disabled" item by simply clicking on the appropriate switch.

Unsafe way - deleting directories in the registry

This method is used if the methods above did not help. Before trying to delete folders in the registry, you need to create a restore point to avoid losing important data.

First you need to go to the Start menu and enter regedit in the search box, after which the search will give the register program, it is it that you need to open.

It is no secret that office suites produced by Microsoft, despite all the advantages in terms of processing documents of any type, have a number of disadvantages. In particular, this concerns the appearance of an error when sending a command to the application. Excel 2007 or later is the most prone to this crash. However, text editor Word is not immune to this kind of crash. But, since in this case we are interested in the spreadsheet editor, we will consider the elimination of problems using its example. Several options can be offered, and they all differ from each other.

Excel: Error sending command to application. What is the cause of the failure?

First, a few words about the root causes. Why does Excel 2010 receive an error when sending a command to the application, as well as in all other modifications of this software product? Didn't the Office developers themselves think about fixing such a bug? But when working with Access databases, such a situation is almost never observed, not to mention the rest of the main software products that are included in standard office suites. But let's go over everything possible solutions going from the simplest and most applicable methods to drastic troubleshooting if all else fails.

The main problem is that the error when sending a command to the application in Excel 2013 or versions of other modifications of the package appeared only after changing the standard format of files opened by default from XLS to XLSX, as for Word (DOC / DOCX). The program simply does not correctly perceive the file being opened. And this applies even to those cases when a file created in a newer version of the editor is opened even if the converter is installed (for example, to open files in Office 2003). The main reason why an error appears when sending a command to an application in Excel 2013 is not even in the programs themselves, but in operating systems, which, as it turns out, do not support the full operation of office applets of the newest modifications (although they should) when they are outdated. Thus, the way out is obvious: you must use the launch newest versions programs in compatibility mode with older systems. In Windows, the simplest solution is used for this.

Excel error when sending a command to the application: how to fix the crash in the simplest way?

First, go to the Program Files directory using any file manager, find the "Office" folder in the directory tree and go to the directory where the Excel components are located. Here you need to select the executable EXE file of the program and go to the properties of the object through the RMB menu.

After that, on the compatibility tab, you should select the operating system to which this application can be associated, and mark the launch as administrator item, then save the changes and try to open the required file again. If, for some reason, it is impossible to change these parameters, you must log in as an administrator.

In some cases, reducing the level of control of the UAC logs will help, where in the settings the level fader must be moved to the lowest position. In order not to search for these options for a long time, simply enter the search term you are looking for in the search field of the main menu "Start".

Setting to ignore DDE requests

Another point associated with an error when sending a command to an application in Excel 2016, for example, may be due to the fact that the main program, when opening the searched object, can access third-party editors, performing so-called DDE queries. They need to be disabled (ignored).

Since we are talking exactly about an error when sending a command to an application in Excel, we will consider setting up this particular application. To troubleshoot problems, you need to use the "Office" button or the main settings, then go to the parameters and disable the corresponding requests in the additional settings section.

Note: a similar section in the 2003 version of the program is located on the "General" tab, which, in fact, does not change the solution to the problem.

Editing the system registry

If this does not work, and the error reappears when sending a command to the application in Excel, there are some additional steps you can take, which, however, will have to be done at your own risk.

First, call the registry editor using the regedit combination entered in the Run console, then go through the HKCU branch to the CurrentVersion section and delete absolutely all directories that are there, and then completely reboot the system.

Is the TuneUp app to blame for everything?

But it also happens that an error when sending a command to an application in Excel has no direct relation to the program itself. If the user has TuneUp program, it can create its own locks.

In this case, you need to use the settings and go to the Optimize section, click the Disable Programs button and exclude all MS Office components from the list (sometimes you may need to disable hardware acceleration).

The most radical method

If this does not help, download the latest Office installer from the Microsoft website, and then install the entire package manually, after removing the previous modification.

If you have problems with registration, use the portable utility KMSAuto Net, which, by the way, is capable of producing and activating Windows systems of any version. But in most cases, it never comes to applying such methods. In addition, it is unlikely that an ordinary user will use account Microsoft to register office products, install updates for them that are disabled by default, or join groups like the Microsoft Community, which mainly include exclusively developers software and all those who are testing it in practice.

Instead of an afterword

In general, the problems associated with "Excel" are eliminated by the above methods. In principle, they can also be used to fix errors in the "Word", but disabling DDE requests does not work here. However, setting a specific compatibility mode, deleting system registry folders, or even reinstalling it may work.

Please note that now you do not need to install the full package, but you can limit yourself only to a selective installation of the same "Excel" or "Word". This is correct. Why reinstall a program in which such failures are not initially observed? But here it is worth paying attention to the fact that the existing version of the office suite may be incompatible with the installed one, and after installation, some programs may stop working. Be careful when downloading the distribution kit and take into account not only the Office version, but also the bitness (architecture) of the operating system installed on the computer or laptop.

Despite the fact that, in general, the program Microsoft Excel differs quite high level stability of work, with this application also sometimes problems happen. One of these problems is the appearance of the message "Error sending command to application". It occurs when you try to save or open a file, as well as perform some other actions with it. Let's see what caused this problem, and how it can be eliminated.

What are the main reasons for this error? The following can be distinguished:

  • Damage to the superstructure;
  • An attempt was made to access the data of the active application;
  • Errors in the system registry;
  • Damage to Excel.

Solution

The solutions to this error depend on its cause. But, since in most cases, it is more difficult to establish the cause than to eliminate it, then a more rational solution is to try to try to find the right way of action from the options presented below.

Method 1: Disable DDE Ignore

The most common way to resolve a command direction error is to disable DDE Ignore.


After that, in a significant number of cases, the problem is eliminated.

Method 2: disable compatibility mode

Another likely cause of the problem described above could be that Compatibility Mode is enabled. In order to disable it, you need to follow the steps below in sequence.


If the boxes are not checked, then we continue to look for the source of the problem elsewhere.

Method 3: cleaning the registry

One of the reasons that can cause an error when sending a command to an application in Excel is a problem in the registry. Therefore, we will need to clean it. Before proceeding with further action, in order to insure yourself against the possible undesirable consequences of this procedure, we strongly recommend creating a system restore point.


Method 4: disable hardware acceleration

Disabling hardware acceleration in Excel may be a temporary workaround.

  1. We pass to the section already familiar to us from the first method of solving the problem. "Options" in the tab "File"... Again we click on the item "Additionally".
  2. In the opened window of additional Excel parameters, we are looking for the settings block "Screen"... Check the box next to the parameter "Disable hardware image acceleration"... Click on the button "OK".

Method 5: disable add-ins

As mentioned above, one of the reasons for this problem may be a malfunction of some add-on. Therefore, disabling Excel add-ins can be used as a temporary measure.


If, after turning off all add-ins, the problem persists, then this means that the add-ins can be enabled, and the error should be resolved in another way.

Method 6: reset file associations

You can also try to reset the file associations to resolve the issue.

Last but not least, the fault of the appearance of this error in Excel may be the absence of important updates Windows. I need to check if everything available updates loaded, and, if necessary, upload the missing ones.


If none of the above methods helped to solve the problem, then it may make sense to think about reinstalling the package. Microsoft programs Office, or even about reinstalling the operating room Windows systems generally.

As you can see, there are quite a few possible options for eliminating the error when sending a command to Excel program... But, as a rule, in each case, there is only one correct solution. Therefore, in order to eliminate this problem, you will have to use the trial method different ways eliminate the error until the only correct option is found.

Despite the fact that programs from Microsoft are famous for their stability and quality of work, in the Excel editor there may be an "Error sending a command to the application." As a rule, it appears when opening or saving documents. In addition, various tools can provoke a similar situation.

The reasons for this problem include:

  • the book is trying to access information from another program that is still open;
  • Too many add-ons are installed and they conflict with each other;
  • one of the superstructures is damaged;
  • damage or deletion of Excel files;
  • absence latest updates;
  • compatibility mode problems;
  • errors in the registry;
  • simultaneous installation of several versions of Excel.

Let's take a look at how to troubleshoot each of the above issues.

To do this, you will need to follow these steps:

  1. Click on the "File" tab.
  1. Further - in the section "Parameters".
  1. Then click on the "Advanced" item.
  1. Scroll down the slider until you see the General group. Uncheck the box next to the specified item. Then we save with the "OK" button.

This method allows you to fix the problem in the vast majority of cases.

Reset file associations

If the files do not want to open or this error continues to be written to you, then the problem lies elsewhere. In this case, follow these steps.

  1. Press the keyboard shortcut Win + I and go to the "Applications" section.
  1. Click on "Default Applications".
  1. Scroll down until you see the Reset button. Take advantage of it.

Immediately after that, all parameters will be set to their default values.

Manually configuring file associations

If you do not want to return everything to its place (so that Windows shoots up its applications), then you can change the program only for required extensions... To do this, it is enough to take the following steps.

  1. Repeat the above steps and click on the appropriate item.
  1. After that, you will need to wait until the system loads the entire list.
  1. The number of items will depend on the number of installed programs.
  1. Find the extensions ".xls" and ".xlsx" in this list.
  1. Click on the desired extension. Then select the appropriate application.

It's much easier to change the options right away for the Excel editor. To do this, just execute the following instruction:

  1. Select the last item (how to get to this place - described above).
  1. Click on the desired program... Then click on the "Control" button.
  1. This will make the list of extensions much smaller.

Disable add-ins

To fix this problem, you need to follow these steps:

  1. Click on the "File" tab.
  1. Then go to the "Options" section.
  1. Open the "Add-ins" category. Select "COM Add-ins". Click on the "Go" button.
  1. Uncheck all the boxes. Save with the "OK" button.

If the problem persists, then the add-ons have nothing to do with it. You can put them back in place.

Disable hardware acceleration

In order to use this method of solving the problem, you need to perform a few simple steps.

  1. Click on the "File" menu.
  1. Open the "Options" section.
  1. After that click on "Advanced".
  1. Find the "Display" group of settings there. Check the box next to the specified item. Click “OK” to save.

Installing the latest updates

Sometimes the reason for this error may be the lack of the latest updates. To fix this, you need to do the following.

  1. Press the hotkeys Win + I.
  2. Select the Update & Security section.
  1. Click on the "Check for Updates" button.
  1. If "Center Windows updates"Finds any" innovations ", they will be loaded automatically.
  1. At the end of this process, you will need to click on the "Restart now" button.

Repair Microsoft Office

Sometimes the problem can be observed due to damaged files in the very office suite applications. This can be corrected as follows.

  1. Run the keyboard shortcut Win + I.
  2. Open the "Applications" section.
  1. Scroll through the list and find the corresponding program there.
  2. Select it.
  3. Then use the "Change" button.

Reinstall Microsoft Office

If the restoration does not help, try to completely remove the entire "Office" and reinstall it.

To do this, you will need to repeat the steps described above, but at the end use the "Delete" button.

After that you can start the process of installing Microsoft Office applications.

Cleaning the registry

This method is the last thing to try, because by cleaning the registry, you can unknowingly harm the entire operating system and other programs. For this purpose it is necessary to perform the following steps.

  1. Click on the hotkey combination Win + R.
  2. Then type the command there
regedit
  1. Click on "OK" to start.
    1. Then you will need to delete everything that is there. But most likely, this will have a detrimental effect on the performance of Windows.
    1. It is better to delete only the "Extensions" folder, since only there is the information we need.

    Conclusion

    In this article, we looked at how to fix errors when working with the application in the Excel editor. It is necessary to resort to radical methods only in extreme cases. And even more so, there is no need to rush to reinstall Windows. If something doesn't work out for you, you may not have the required permissions or you are doing something wrong.

    Try to repeat the above steps again.

    Video instruction

    For those who failed to achieve any results or are too lazy to read each of the methods, below is attached a video with detailed description all previously described methods.