The best apps for quick and complete diagnostics of iPhone, iPad or iPod Touch. What to do if the iPhone does not turn on How is the iPhone diagnosed

Everyone knows: the technology from the Apple brand is highly reliable and durable. The most popular and sincere trust among consumers all over the world is, of course, the IPhone. Every year, loyal fans of the brand are waiting for a fresh novelty of the updated famous smartphone. However, any technique is not immune to breakdowns. Fortunately, many faults can be fixed if you trust your IPhone for professionals... Depending on the complexity of the problem, diagnostics and repair of the breakdown are possible in the service center, but often the iPhone is repaired at home quickly - for example, such services have been offered by AppleLab for several years. Today we will consider the most iPhone malfunctions, we will find out why they occur, and how they can be eliminated.

Perhaps this is one of the most common and annoying breakdowns. Without a properly functioning touchscreen, we cannot fully use the phone. Even if the sensor is still sensitive to pressure, but the glass is broken or badly cracked, it makes it much more difficult to work with the smartphone. For example, specks, display ripples, flickering, colored dots and broken pixels appear.

Causes:

severe mechanical damage;
hitting a hard surface;
liquid on the screen.

Solution: most often a failed touchscreen needs a complete replacement. However, it is likely that the problem lies with the module itself. There is also a chance that there is contamination in the contacts or on the surface of the display, so the sensor may malfunction. Then it is enough just to clean the screen and the space under it - the main thing is to entrust this matter to specialists.

By the way, if the experts consider a factory defect to be the reason for the sensor breakdown, then the repair will be made under warranty. In other cases, the replacement will be carried out at the expense of the owner of the phone.

To reduce the risk of this situation, we advise you to purchase in advance for the touch iPhone screen protective glass or film from the manufacturer.

Safety glass

Damaged housing cover or home button

Cracks and scratches on the case spoil appearance smartphone - it no longer looks new. And the problem with the Home button will not allow you to fully use the entire functionality of the device: it will jam and not immediately respond to control. Fortunately, cases, protective back panels and just a neat handling save the phone from mechanical stress on the "body" of the phone.

Home button

Causes: a problem with the case and buttons may arise due to the careless operation of equipment, a fall, a strong impact, moisture penetration into the structure.

Solution: in case of damage, chips and scratches on the iPhone case it is strongly recommended to replace immediately back cover... If, for example, liquid gets on your device and fails Home button, it is best to also contact the service center directly.

The mechanism of the button operation can be restored by professional cleaning of the device - perhaps it will be enough to remove the formed oxidation products on the contacts.

If the damage to the button is purely mechanical, then, most likely, the IPhone will have to completely solder or replace the faulty button module with a loop (the same goes for the volume keys). If the device has not come into contact with water, has not been subjected to mechanical damage, and the buttons still do not work - perhaps the main problem lies in a serious breakdown of the processor or motherboard... In this case, to clarify the problem, a professional diagnosis of a specialist will be required.

Battery problems

With any technology, be it tablets or smartphones, the battery starts to discharge faster over time: on average, the battery life is designed for a couple of years of stable operation. IPhone owners can also face this problem. Daily intensive use of the smartphone leads to a gradual deterioration in battery retention. Often there is another, much more serious problem - the battery does not charge at all, no matter how hard you try.

Causes:

failure of the original charger;
operation of an unsuitable "charger";
damaged connector or cable from Apple;
failure of the power controller.

Solution: check if the charger is functioning normally. It is possible that the battery will continue to charge while using another. True, there is a nuance here: when using a cheap, not certified and unsuitable charger for your model, there is a risk of degrading battery performance. Poor-quality "chargers" do not regulate voltage fluctuations in the network in any way, which can eventually damage the battery of the device. If you are convinced that the matter is not in the "charger", check if the Lighting connector is broken - what if it does not hold the charger cable tightly? Press down on the connectors firmly and see if the charging process is in progress. If a failure occurs in the connector, you need to contact the service for help.

Speaker or microphone not working

Prolonged wear of the device, ingress of dust, dirt or liquid - and the speaker with the microphone no longer work with the same power. The sound weakens, the volume control does not help, the interlocutor cannot hear you, and you cannot hear him. What to do? The most important thing at the initial stage is to find out possible reason the malfunction occurred.

Causes: If the earpiece is out of order, the loop may be the problem. This is the pin that connects the speaker to the IPhone motherboard. Microphone breakdown often occurs due to a manufacturer's software malfunction, as well as moisture ingress on the loop or inside the microphone itself.

Solution: If the speaker stops working or reproduces sound at full strength, it is better not to disassemble the phone yourself, but contact a qualified technician. A careful examination of the loops, contact points and other details will help identify the cause of the malfunction. Both the speaker and microphone can be replaced at an affordable cost if necessary.

Wi-Fi module malfunction

Statistics show that the majority of users purchase a smartphone to access the Internet at any time. But what if the wireless connection is down and you can't access the network? The WI-Fi module may be damaged.

Wi-Fi module

Causes: as a result of physical impact, the chip (module) may come off the printed circuit board, there may also be malfunctions software or in the binding of the wi-fi circuit.

Solution: repairing a failed module is an almost meaningless procedure, it will be much cheaper and more reliable to completely replace this element.

Damage to the system board

The motherboard is the heart of any technology. It has a lot of contacts, electronic elements, controllers. The motherboard contains the processor that powers the functionality, optimization, and performance of the iPhone. If a serious failure occurs in the "motherboard", this can lead to a complete and sudden termination of the smartphone.

IPhone 6 motherboard

Causes:

dropping the phone from a great height, strong impact on a hard surface;
the penetration of a large amount of moisture into the device and the resulting corrosion on the internal electronic components.

Solution: if you suspect that the problem lies precisely with the motherboard, do not try to do something yourself, otherwise you risk completely ruining the device. It is best to contact a service center, where a comprehensive examination and accurate diagnostics of the "insides" of your smartphone will be carried out.

Something is wrong with the photo: the camera does not work

The iPhone camera is one of the most important elements of a smartphone. Due to its complex design and high sensitivity to minimal damage, we recommend handling the camera carefully: do not drop the device and, just as important, do not allow water to get on or inside the case.

Causes: the most common reason why the main one may not work iPhone camera, is mechanical damage. The camera may fail if the phone is dropped or the lens is severely cracked. The ingress of water inside the device can provoke a short circuit and the formation of oxidation products on the contacts. In addition, the camera may not work due to a problem with the software, installation of programs and applications that contain an error.

Solution: you can try to uninstall the suspicious camera application. If the point is not at all, but in a deeper software failure, it is best to reflash the phone (doing it yourself is risky, it is advisable to entrust this task to specialists). Mechanical damage to the camera is also successfully "treated": the service center will be able to replace the camera completely, or a separate loop, which will cost even less.

The iPhone does not want to see the network

Sometimes iPhone owners notice that the device is looking for a network for a long time or the network indicator does not appear on the display at all. The problem of finding a network is a serious one, because in this case you will not be able to make voice calls and send messages.

Causes:

damage to the modem;
failure of the modem controller;
failure of the sensor for receiving and transmitting data;
the problem is in the coaxial cable.

Solution: Correction of this problem is possible only in the conditions of a service center or when the device is examined by a specialist at home.

The device does not turn on

And, finally, one of the private and complex malfunctions: the power button does not work or the iPhone simply does not turn on when pressed.

Causes: physical impact, ingress of a small amount of liquid inside the device, oxidation of contacts has occurred. It is also possible that the iPhone does not turn on due to severe overheating of the case or increased load.

Solution: It is likely that a full diagnostics of the device with the subsequent analysis of the elements will be required. If the iPhone does not turn on due to problems with the button, it will be enough just to replace the cable or additionally solder the contacts.

Conclusion

Of course, in any technique, malfunctions may occur from time to time for various reasons, but the user always has the opportunity to prevent risks. For example, take care of the device, do not use it near water, try not to drop it on the floor, etc. To further protect your iPhone, purchase covers in advance and protective glasses or film. Well, if the breakdown still could not be avoided, we recommend not to waste time and not engage in self-diagnostics of the device. It is best to seek qualified help and get quality advice about your iPhone.

IPhone diagnostics is an essential part of almost every Apple phone repair. If the gadget accidentally slips out of his hands onto the asphalt or falls into the water, the owner may not notice all the irregularities afterwards. If iPhone diagnostics are ignored, then they will make themselves felt later. As a result, failures not detected in time will lead to the need for expensive repairs.

Do not forget that a malfunction can have different causes. And only professional intervention will help to find out the true ones. A timely noticed malfunction and prompt repair will save you from major problems in work and help to increase the life of the phone for a long time. Consider when iPhone diagnostics are required and how it is performed.

Why do I need iPhone diagnostics?

When submitting an application to the service center, tell us about what happened to the gadget: it could have suffered from a fall, a strong blow, getting liquid on it, or downloading unknown applications. Typical user complaints are as follows:

The iPhone won't turn on. This may indicate both a malfunction of the Power button, and more serious malfunctions. It is difficult for a layman to determine the true cause, therefore, in order to save money and time, the gadget should be immediately entrusted to specialists.
The phone won't charge. The reason may be a defective charger, and a malfunction of the microcontroller, and a damaged battery. An experienced craftsman will save money by correctly identifying the cause of the problem. Often, an appeal to non-professionals turns into the fact that the owner is persuaded to change the battery, although in fact the connector has just oxidized.
The touchscreen does not work at all or slows down. The reason for this may be even a small crack after a fall or moisture ingress, as well as software failures and damage to the loop. Diagnostics of iPhone 5 and other models allows you to understand if a replacement is needed touch pad or it can be repaired.
The device does not catch the network or does not keep the connection. This may indicate damage to the antenna module or software malfunctions. After the work of the wizard, the true reason will become clear.

In all cases, the malfunction requires professional analysis. It is highly not recommended to disassemble the iPhone 5s on your own - this will lead to more serious damage. Very often, in addition to the main malfunction, specialists have to replace torn cables or a broken case due to independent attempts to disassemble.

How is iPhone diagnosed?

After submitting the application, the technician will come to your office or home with all the tools for checking the phone and repairing it. Diagnostics of iPhone 4 and later models is carried out in two stages:

Checking the performance of all buttons of the gadget, as well as the charger connector. The operation of the touchscreen, volume control and other functions is also checked. At this stage, you can identify the main problems and determine what exactly needs to be replaced.
Detailed analysis, which is carried out after the disassembly of the device. Each element of the motherboard is tested with special devices, the operability of all microcircuits and the power circuit is checked. This is a complex process that can only be performed by a specialist with extensive experience. Diagnostics of the iPhone 5 S and early models will allow you to see even the slightest irregularities.

Remember that timely identification of minor faults often saves you from major repairs and high costs. Diagnostics of the iPhone 4S and other models can be carried out on its own, if the owner just wants to find out if everything is in order with his phone. Based on the results, he will be able to decide whether repairs are needed or while it is possible to do without it.

Who can you entrust iPhone repair and diagnostics to?

IPhone diagnostics in our service center is a guarantee of finding even the smallest faults. This is a necessary operation before any repair. You can get more detailed information on the prices for the elimination of various problems by calling our consultants. We will be happy to answer any questions regarding Apple gadget repair. Our specialists are able to carry out repairs of any complexity right at your home or office. Do not delay the repair, but contact right now!

Which allows you to diagnose problems with equipment in Mac computers released before June 2013. But if your device is younger, ANT will no longer start on it: instead, the computer will use the Apple Diagnostics program.

In fact, both programs are not much different from each other. Unless Hardware Test has a simpler and older interface, while “ Apple diagnostics"Everything is done in a new" flat "stylish design. In addition, the latter is adapted for latest computers Apple both diagnoses and diagnoses problems with internal computer hardware components such as the motherboard, memory, and devices wireless communication.

If you think your Mac is having hardware problems, there is a handy way to check it out.

To get started, turn off your computer and turn it on while holding down the D key until the Apple Diagnostics boot screen appears.

After that, select a language - this will make it easier to work with the program.

The basic test takes two to three minutes. If no problems are found, you will see a corresponding message. But if there are problems, the system will not only find them, but also describe in detail what could be the matter, and for some problems it will offer solutions before contacting the service center.

Under every mistake you will find it unique code- if the problem is serious, it is better not to self-medicate. For warranty computers, you need to contact, tell her the error code, after which the specialists will tell you what to do next. Do not despair if your Mac is no longer under warranty - as a rule, they know all the error codes and will be able to immediately tell you how much the repair might cost.

Turn off your computer to exit Apple Diagnostics. If you want to immediately contact the company's support, click "Get started".

Is your iPhone malfunctioning? Has he stopped responding to requests? Can't you hear your interlocutor? Began to turn off? And you don't know what to do? Take it immediately to our APPLE-SAPPHIRE service center so that our technicians can diagnose it and determine what is the cause of the breakdown.

Diagnostics iPhone (iPhone) is a procedure that helps a specialist to accurately find out the malfunctions in the device. After its completion, the specialist will be able to name the exact time and cost of the repair. Only a professional should be responsible for this process. When trying to troubleshoot a device using third-party programs, you expose your smartphone to different threats.

IPhone diagnostics is a mandatory and important procedure that largely determines the promptness and success of the repair. Of course, in most cases, the user can describe what does not work and what the probable causes of the malfunction may be. But it often happens that he has no idea what the problem might be. At the same time, it is simply impossible to do without diagnostics of all components of the device.

Our APPLE-SAPPHIRE service center offers not only fast and professional diagnostics, but also the repair of original components with a long-term warranty.

Any repair services, original spare parts, reasonable prices - you can find everything with us. Thanks to a favorable and balanced set of qualities, our workshop is considered one of the best in Moscow.

How is the diagnosis of iPhone (iPhone) and its subsequent repair

Knowing about us, you will not be looking for a long time where to repair your iPhone. At the same time, you do not have to go to the service yourself - you can use our courier delivery.

Before making a high-quality repair of the device, our wizard performs the following operations:

Diagnostics of the device, taking place in 2 stages. First, diagnostics of the connector, control and charging buttons is performed. In case of their malfunction, we turn on the gadget. If it does not turn on, we send the smartphone for diagnostics. The next step is to check the health of each individual component and motherboard. The system checks such parameters as the operation of the Wi-Fi and GSM antennas, power consumption, camera and display backlighting. We perform all these operations free of charge and take no more than 30 minutes.
As soon as the type of malfunction has been identified, we inform the client why the smartphone has broken and what is needed to fix it, including the cost and time of repair. The repair time is of varying complexity, may differ, but in any case, it is minimal for us:

- replace the display for at least 30 minutes. Exactly the same time will be spent on installing the buttons and touchscreen.

- remove old and install new cables, connectors, speakers, etc. - the operation is much more complicated, which can take from 40 minutes;

- change the sim reader or the body part - from 50 minutes;

- antenna module, controllers, microcircuits - from 2 hours;

- cleaning and restoring a smartphone after mechanical damage or moisture ingress are the most difficult operations (after all, our masters will have to check all components, many of which require replacement), which may take 3 hours or more.

After repair, we carry out testing and provide a warranty and accessories.
Our rates are the most affordable in Moscow. Just take a look at our price list or dial the operator - and you can see for yourself.

Why iPhone diagnostics is it better to order from us?

Courier delivery of the device

Each of our clients can use the courier delivery service. The master will be able to come to your office or home and deliver the smartphone to our workshop.

Free diagnostics

Pre-repair diagnostics, which is carried out before starting work, is performed using software, special tools and equipment. The accuracy and efficiency of the results are guaranteed.

Guarantees

For all work and components, as already mentioned above, we are ready to provide guarantees. All work that falls under the warranty period, we perform free of charge.

You contact us in any way or just bring the device to the service center. If you call, we will be happy to advise you.

The contacts of our service center are on a special page:.

2. Receiving the machine

Now you have already come to our service center. The secretary receives the device, records the malfunction from your words, enters the data into the computer, issues the necessary document from the reception and transfers the device to the master in the service area for diagnostics.

The secretary, if possible, will offer you tea or coffee.

3. Diagnostics

In our service center, diagnostics are carried out completely free of charge for any of your decisions. Even if you pick up the device after diagnostics, we will not charge you money.

During diagnostics, the wizard checks the condition of the device and finds out the cause of the malfunction. Perhaps he will clarify with you the details of the situation in which the breakdown occurred.

If the purpose of diagnostics is to find out the cause of a malfunction, then it usually lasts about 20 minutes. Usually, the details of the situation can speed up the process significantly.

4. Diagnostic results

After the master has found out the cause of the breakdown, he will be able to say what kind of repair needs to be done. You are called a list necessary work and their cost, and after your consent, the repair begins.

You can wait for the completion of the repairs in our client area, you can walk along Tsvetnoy Boulevard (if, of course, you came to the central office), or you can go about your business and pick up your phone at another free time.

5. Repair

During the repair, our masters work on your device, and you can wait with us or go about your business.

As soon as the repair is completed, the foreman will hand the device over to the secretary, if you decide to wait with us. Otherwise, we will notify you of the completion of the repair by phone.

6. Verification and payment

The repair is over, all the work is done and you are ready to pick up your phone. You provide the document issued earlier, and we give you your device, which you can immediately check, and another document on the completion of the repair, cost and list of works.

You pick up the device and pay for the repair.

7 *. Warranty case

If after the repair the malfunction reoccurs or another problem appears with your device, then you come or call us and bring the device.

If the case is under warranty, then we carry out repairs free of charge, under warranty. If not, then after the diagnosis, we announce the cost (of course, you will probably be given a discount) of the repair, and then we carry it out.