What is rh 01 in the play market. Clearing cache and Google Play Market data

Shop Play Market is the main source for downloading applications to devices under Android... It does not work perfectly, and often users of smartphones and tablets have problems with it. various problems... They can be associated not only with the slow download speed of games and applications from the Play Market, but also with its complete inoperability.

A common error is when receiving data from the RH-01 server, which occurs when entering the Play Market. In this article, we will look at the main ways to get rid of it and restore the ability to download games and programs from the store for Android.

Setting the correct date and time

A conflict between the device and the Play Market may arise due to the difference in the date and time set on the device and the server. This problem is related to the licensing agreements that the store checks on the phone every time it connects to the servers. So that such a conflict does not take place, you need to install automatic detection time based on information from the network:

Try to reconnect to the Play Market, and if the error continues to occur when receiving data from the RH-01 server, go to the next method.

Reboot your smartphone

A commonplace way to get rid of problems in the operation of a smartphone or tablet on Android is to restart it. In a situation with the RH-01 error, it is quite effective, and often helps to get rid of the problem in the Play Market. It is better not just to reboot the device, but to turn it off for 5-10 minutes and then turn it on.

Clearing Play Market Temporary Files

Often the fault of errors in the Play Market is a conflict between the server and the saved temporary files on the device for this application. In other words, the cache of Google services, which was saved during previous visits to the store, may begin to conflict with the server running in this moment. To get rid of the RH-01 error in the Play Market, you can try the following:

When all saved temporary files are deleted, you can restart your smartphone and try again to go to the Play Market to download or update the application.

Google account error

As you know, Android is Google's operating system, and the main account used in it is also from an American corporation. It is set at the system level when the smartphone is first configured, and if there are problems reading data from it, the RH-01 error may appear in the Play Market. In such a situation, it is recommended to re-sign in to your Google account as follows:

If none of the above methods helped to get rid of the problem, you can try to solve it by resetting the settings or updating your device to new version firmware.

Every Android OS user may get an RH-01 error in the Play Market when he tries to download a new application or update an old one. Most often, the problem occurs in people who have installed on the phone third party firmware... Also, difficulties are associated with the fact that the Play Market simply cannot receive data to work from its servers. In turn, the mobile device itself is capable of preventing the phone from connecting to the Play Market servers, let's look at the options for fixing the RH-01 error.

RH-01: error in the Play Store - how to fix it

Reboot the device

Error illustration

Yes, no matter how trite it may sound, but it really helps in most of the problems that may arise with the device. This error is no exception. To restart the device, just hold down the power button, in the menu that appears, click "Turn off the power" or "Restart".

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Setting the correct date and time on the device

Sometimes the error appears due to the fact that the wrong date and time is set on the phone. The fix is easy, let's get started:

Open "Settings" on your phone, then "Date and Time".

Make sure that the information displayed is correct. If, nevertheless, they are not, then you should turn off the functions "Date and time of the network" and "Time zone of the network". Then set the date and time yourself. Be careful with setting your time zone, it needs to be set in accordance with your location.

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Most likely, this solution will help fix the error. If it doesn't help, go to the methods that will be described below.

Re-adding Google account

Often, users are helped by the usual deletion and re-adding of an account to the system. Let's take a look at the steps on how to do it:

Open on the phone "Settings", then "Accounts"

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We are looking for our Google account in the accounts, click on it, then click on "Delete account"

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We reboot our device, open "Settings", then "Accounts", there and add the Google account that we deleted

Clearing cache and Google Play Market data

This method often helps to get rid of most of the errors associated with the Play Market, let's move on to the steps:

Go to "Settings"

We are looking for in the "Applications" menu

In the window that opens, click on the "All" tab

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We are looking for "Play Market" in the list

Click on "Stop", then on "Clear cache" and "Clear data"

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We return to the list of applications, we are looking for Google services Play and Download Manager, we do the same as for the "Play Market".

Resetting device data

If you have tried all the methods and none of them helped, then you should think about resetting the data, now we will tell you how to do it:

Open "Settings", look for the item "Restore and reset", click on "Reset settings".

We agree that all your data will be erased from the device (save the data that you really need and important in advance).

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You can watch a video with some ways to solve the RH-01 error in the video:

As you may have noticed, there are many ways to overcome the RH-01 error in Google play Market. In most cases, restarting the device or resetting the cache and data helps. Play apps Market. We hope our tips came in handy!

Many owners of mobile devices based on operating Android systems they probably know that the built-in Play Market applet often causes crashes with the appearance of errors. One of these is the Play Market error RH-01. How to fix it in several simple ways will be discussed further. It can be eliminated quite simply by actions performed directly on the device.

Play Market error RH-01 on a phone or tablet: the nature of the failure

Actually, the very description of the failure informs the user that there is a problem with receiving data from the application server itself.

However, this particular applet cannot be blamed. In most cases, the error connecting to the Play Market RH-01 has a slightly different nature, associated with incorrect configuration of Google services, cluttering the device with "garbage", making changes to the firmware, stopping or deleting services associated with the application (for example, GS Framework) and etc. For these reasons, most users can be offered several basic techniques that in most cases fix the problem.

How to fix Play Market error RH-01 in the simplest way?

It is possible that a short-term failure occurred in the system at the software level due to internal conflicts in the system itself. operating system... Although the Play Market error RH-01 on the phone does not directly indicate this, this can also be the case.

Clearing the cache

But suppose that after a reboot, when trying to access the specified service, the Play Market RH-01 error pops up again. What to do in such a situation?

It is possible that the user has not cleaned temporary files and cache that accumulate on internal storage devices with incredible speed. In this case, you should use the settings, go to the applications section, find the Google Play services, enter the parameters, and then tap on the buttons for erasing data and clearing the cache one by one. After that, similar actions must be done with the Framework and Play Market applets. To be sure, the device can be rebooted, although this is not a prerequisite.

Time and date options

Now let's see how to fix the Play Market error RH-01, if it appears again after the above steps. Oddly enough, but one of the reasons for its appearance may be the incorrect setting of the date and time parameters, when they do not match on the user device and the remote server (they are not synchronized).

To fix the problem, you need to check the corresponding settings. Usually, the options are set to sync over the network. If you see that the options do not correspond to reality, set the date and time manually and pay special attention to the time zone used, since its wrong choice, even with the correct setting and time, can provoke the failure to reappear.

Actions with user credentials

Sometimes (and this is noted by many experts and users) the Play Market RH-01 error may occur due to the fact that the account registered for Google services is not recognized by the system. Why this happens is not known for certain, but the fact, as they say, remains the fact.

Only the right decision in this situation, the existing account will be deleted in the corresponding section, after which a reboot will be required without fail, during which you will be prompted to re-enter existing data or create new registration... In theory, if the main application is intact, this will work.

What if you have the Freedom applet installed?

Another reason for the Play Market RH-01 error is often called situations associated with the Freedom applet (of course, if it is installed on the device).

First you need to open the menu of the application itself and select the stop command (Stop). After that, you need to remove the applet using the standard section Android applications... But, as practice shows, it is better to use some kind of optimizer or cleaner (cleaner), which has a function for deleting user or system applications.

Note: if you do not use the stop application, it will be uninstalled incorrectly, after which you will need to reinstall it and uninstall it correctly.

Cardinal method

Finally, the above actions may not have effect, and the Play Market RH-01 error will appear again. In such a situation, you can use the following method.

First, get root rights by installing, for example, the Kingo Root program on your computer and mobile device. When connected to a PC, launch the applets, after which the computer will download and install required driver, which will "root" the device.

After that, use the uninstall system applications on your phone and get rid of the Play Market. Then download the installation APK file from a trusted site, just in case, check it for viruses on your PC, copy it to your mobile device and reinstall the applet.

The most recent decision

If nothing helps at all (and this can also be), you will have to use the restoration of the factory firmware. It is not recommended to use a factory reset directly on the phone or tablet, since it may not give an effect, and even after that the error will pop up again.

It is best to use specialized utilities designed for specific series mobile devices... So, for example, for smartphones of the line Sony Xperia the Xperia Companion software installed on the stationary computer or a laptop on which the recovery will be performed. This method certainly gives one hundred percent guarantee that the described service will work again and without failures.

Note: Before starting the recovery, copy the necessary data to a removable card or PC, as during the installation of the factory firmware, all of them will be destroyed.

Which solution do you prefer?

This is a natural question. In general, it is worth advising not to use cardinal remedies right away. It is best to try to fix the error by using the solutions in exactly the order in which they were presented in the above material. Removing the main applet and restoring the factory firmware are the most recent solutions, if, in fact, nothing helps (unfortunately, this happens quite often). But usually cleaning the device and setting the correct date and time give the result. Accounts are harder to deal with, as important personal data may be lost when deleted.

"An error occurred while receiving data from the RH-01 server" may occur when trying to update or install applications from the Play Market. The cause of the problem lies not with the Play Market server, but with the Android device. Most often, users of Android devices encounter it after:

installing custom firmware;
updates to new Android version OS;
factory reset;
disable or remove updates to Google Play services.

One of the following methods will help you resolve this issue.

Important! Before trying to fix the error using the methods described below, just restart your device and check the Play Market.

Network restriction

If you are trying to download apps via mobile networks and the error RH-01 appears, perhaps in the "Play Market" settings auto-update of applications is set only via "Wi-Fi". Change to "mobile networks" or connect to a Wi-Fi network.

date and time

Failure can occur when the device displays the wrong date and time. Android compares app license expiration dates with time. If the license of the applications responsible for the Play Market has expired (or has not started), it will cause a number of failures, including the RH-01 error. To eliminate:

Clearing the cache and data of the Google service

Clearing the cache (an area for storing temporary files) helps users troubleshoot application crashes. Also, it can help in case of error RH-01. For elimination:

Reconnecting Google Account

If the above methods did not help, try deleting and re-linking your Google account to your Android device:

Updating Google services manually

Play Market may be capricious due to the fact that "Google Play Services" is not updated. You could prevent the update or the operation of this application by yourself or with the help of a utility, since it "doing nothing" consumed a lot of resources and quickly drained the battery.

Since the Play Market gives an error when trying to update, you need to download and install the file manually using another Android device or computer. Two articles will help you with this: "" and "".

After installation, check the operation of the store.

If you are one of those who, at the time of access to Play Store on Android often encounter the error, there are several solution methods on different sites, forums and blogs. For most users, the most popular ones work, but sometimes you need to try them all. Below are the most.

Methods to eliminate error RH-01 in the Play Market on Android.

The menu has a tab with disabled utilities. Here they can, necessary for the stable operation of the Play Market. Go to "Applications" - "Disabled" (tabs at the top). Try to turn on all the software from the list again, and then go to the Play Market. If the OR-IEH-01 problem goes away, find the culprit utility and do not disable it.

If it doesn't help, follow these steps:

"Settings" - "Applications" - the "All applications" tab;
select "Downloads" (or "Downloads") and make sure the program is active;
if available, select the "Reset to default" option;
reboot.

Another reason could be the Play Market. To uninstall the current version, you first need to root the device. If this is your first time hearing about this, then it's best not to experiment. If root is already received, download System App Remover and uninstall Play Market. An earlier version of the utility can also be installed here. Reboot your device.

Other popular reasons:

a third-party application interferes with the functioning of the Play Market;
incorrect Android configuration;
any changes in software devices;
the operating system of the device is outdated and is no longer compatible with the application you are trying to download.

Remedies

First, go to the "Menu" of the phone - "Programs". Click the three dots in the upper right corner, then "Reset Application Preferences". Then click "OK" to reset the configuration. If the error with the same OR-IEH-01 code reappears, proceed to the next tips.

What's the first thing to do? Reboot is one of the most simple ways fix any problem at any. Turn off your smartphone for 5 - 10 minutes, turn it on and then immediately check for a message from the Market.

Setting the correct date and time on the device

This problem often occurs due to incorrect time and date settings. Google always controls the time and date of your smartphone, which is why the RH-01 message appears when the server receives incorrect data:

open the date and time menu;
disable autoinstall and correct the data for correct;
save and restart your smartphone for the changes to take effect.

Re-adding Google account

This is a proven method for any Android device:

first go to your phone menu.
find the "Accounts" section and open it;
select your gmail address and click on it;
in the account settings, find the button "Delete account", Click" OK ";
restart Android and add your Google account again.

Clearing cache and Google Play Market data

Go to the phone menu. Find "Applications" and open the menu. Find the Google Play store and open it. First select "Clear cache", then "Clear data". By using all of these tips, you should be able to fix the RH-01 error. Otherwise, you will have to contact the service center.