Where can I print the payment for the apartment. Payment methods for a single payment document - document

ENP is a single payment document. It is received by residents whose houses are calculated by the center of public services "My Documents".

How to read a payment document

Since January 2015, Muscovites have received a single A4 + payment document (228 x 450 millimeters). The document is sent without an envelope, but folded and sealed at the edges, with a colored block of socially significant information, common for the entire city.

What does this or that column mean in a payment order? At the top of the document there is an information block for transmitting readings of individual water meters. It contains the payer's code, last name, first name, patronymic and address of the dwelling, as well as previous meter readings.

In the receipt itself, at the top left, they print the surname, name and patronymic of the owner or the responsible tenant, below - the address, and below it - the barcode. Opposite the surname, the month and year for which the payment order was generated are indicated, next to the address is the payer's personal code (10-digit combination of numbers). This code is needed when paying for utility bills in terminals, ATMs or via the Internet.

The name, address and details of the managing organization are printed under the fields with the amount and place for signature and the date of filling. Below is a detailed invoice showing consumption volumes, tariffs, amount, benefits and recalculation for each service. This is hot and cold water supply, sewerage, heating of the main area, voluntary insurance, overhaul, radio, locking device, antenna, maintenance and repair of living quarters.

Under the table with the types of services, reference information is given: the type of property (private or state (or municipal), total and living space, the number of people registered at this address (separately indicate the privileged categories of the population), the date of creation of the ENP and the last payment for services.

How to distinguish a fake

Fake payments also end up in the mailboxes of Muscovites. They may contain genuine information, for example, the address and surname, name and patronymic of the payer. How to distinguish a fake? A fake barcode is often blurry, poorly printed.

Pay attention to the payee as well. In this ENP since June 2016, the account of the new financial operator is indicated - VTB Bank, and not the Bank of Moscow. Compare the details of the recipient with the previous payment: they must match.

It happens that an incorrect payment period is indicated in a fake, for example, February - June. This ENP is formed for a calendar month. In addition, the fake document may not contain information about voluntary insurance, while in the present, an entire column is allocated for it.

A fake, unlike a real payment, does not contain detailed data on charges and benefits for each utility service. The fake ENP also does not contain information about housing: the footage of the apartment, the total and living space, the number of residents and beneficiaries, and the form of ownership.

The lower in comparison with the usual cost of services should also be alarming. Fraudsters expect residents to see a small amount and pay without hesitation. It is necessary to focus on the usual payment amount. In addition, you can use an online calculator to calculate the costs of housing and communal services, check the legality of prices and tariffs for these services, and calculate the approximate amount of payment for a month.

If you have any doubts about the authenticity of the payment, contact the center of public services "My Documents" in your area.

How to get ENP

Receipts are sent by the 15th day of each month. If the document did not arrive on time, you can get it yourself - in person or online. In the first case, you need to contact the center of public services in your area. Any family member registered in the dwelling has the right to receive the ENP. You must take your passport with you. Specialists can also generate an advance document.

You can also get the document in in electronic format... The first option is on the mos.ru portal. To do this, go to the "Services and Services" section and select "Receive and pay for a single payment document (UPC)". This link can be found in the "Popular" and "Housing, Housing and Utilities, Courtyard" sections. You need to indicate the payer's code, the type of document (normal for the current month or debt) and the payment period (month / year). You will receive a generated document that you can save, print or pay immediately by credit card. He will also be sent to his personal account.

Editorial response

Residents of Moscow can receive a single payment document in electronic form for free on the City Services Portal - www.PGU.MOS.RU

Photo: www.globallookpress.com

How do I get an ENP?

To receive the UTP for payment of utilities in electronic form, on the site of city services, you must first go to the section "Apartment, Housing and Utilities", and then click "Receive and pay a single payment document (UTP)".

To generate a payment document, you need to enter:

Payer's code - indicated in the upper right corner of the receipt from the EIRTS;

Document type - debt or ordinary;

Payment period - month / year.

The single payment document (UPC) will be available online and also sent to your personal account.

Can I subscribe to a monthly UPC?

Subscribe to the monthly receipt of electronic EPD by e-mail in the section "My notifications", then follow the link - "Configure notifications".

Is it possible to receive an extract from the ENP by sms?

Yes, you can. To receive an extract from the ENP on a monthly basis mobile phone, it is necessary to send a message to the short number of the city SMS-center 7377 with the text: EPD P “payer's code”. In addition to detailing in text, subscribers will receive a link to an electronic receipt that can be printed.

How can you pay for utility services and check the status of previous payments?

You can pay for housing and communal services using a credit card from your personal profile on the city services portal. Also, the user can check the amount of previous payments at any time and print receipts.

What information does the ENP contain?

A receipt for payment of housing and communal services (UHC) contains the following information:

1. Full name - surname, name, patronymic of the owner / responsible tenant.

2. The address of the dwelling at which payments were made for the housing utilities.

3. Barcode. Graphic image 28 digital characters. Required to pay for the ENP through electronic terminals.

4. The month for which the ENP was formed.

5. Personal identification code of the payer. It is he who must be indicated when paying for utility bills in terminals, ATMs and via the Internet.

6. Information about the managing organization: name, address, contact details.

7. Information about the dwelling: type of property (own or state (municipal), total and dwelling area, number of registered (privileged categories of the population are indicated separately)), the date of creation of this SOP and the date of the last payment for utility services.

8. Types of services for which accruals are made.

Applicable abbreviations:

Cold water supply / hot water supply - cold / hot water supply.

Vodootv. - water disposal (sewerage).

KPU - apartment metering device.

DPU is a general house metering device.

Sod.and rem.zh.p. - maintenance and repair of living quarters within the social norm.

Sod.and rem.zh.p. emitted pl. - maintenance and repair of living quarters (surplus area).

Sod. And rem. Second lived. - maintenance and repair of residential premises (for those with a second home or owners who are not registered in the apartment).

Heating main area - heating of the main area.

Fear. - voluntary insurance.

9. Volumes of consumption of housing and communal services. Each service uses its own units of measurement: water supply and wastewater disposal - cubic meters (cubic meters); maintenance and repairs, social rent of housing - sq. m (square meters); heating - Gcal (gigacalories), gas is charged based on the number of registered ones.

10. Effective tariffs per service unit.

11. The amount of charges for services (the product of column 9 by column 10).

12. Information on the amount of benefits for certain types of housing and communal services.

13. Information about recalculation. For example, recalculation for temporary absence and recalculation for services of inadequate quality.

14. Accruals payable for the service, taking into account benefits and recalculation.

The Housing Code of the Russian Federation establishes the need for timely and full payment of utility bills and housing.

Where to go

For questions of calculating payments for housing and communal services and the formation of a single payment document, you must contact your place of residence.

Utility bills

Utilities include: cold and hot water supply, sewerage, electricity, gas supply and heating.

The payment for the resources used is made based on the readings of the metering devices installed at the "entrance" to the house. The total amount of resources received is distributed among the owners, taking into account the readings of individual meters. If such devices are not installed in the apartments, all the water used by the residents and the heat received are distributed among the payers. Heating - based on the area of ​​the apartment. Water and sewerage - depending on the number of residents registered in each apartment.

Accommodation fee

For tenants and homeowners, the fee structure is different. It is obligatory for everyone to pay for services and works:

• for the management of an apartment building;
• for the maintenance and current repair of common property in an apartment building.

In addition to the payments listed, tenants pay a fee for the use of residential premises (rent), and owners of residential premises additionally pay for major repairs of common property in an apartment building.

Every month, in order to pay for housing and communal services, Muscovites inevitably stand in long queues at bank branches, not only losing precious time, but also paying commissions, sometimes up to 1/10 of the total amount of payments. According to statistics, over 80% of Muscovites are guided by this method of paying for utilities. While today there are alternative and more comfortable methods of paying for housing and communal services, which allow you to save both time and your own funds.

Payment via ATMs

This method is suitable for those who have funds in a bank account. Many banks provide the service of paying for housing and communal services through an ATM. Most of them have no commission, and the procedure takes only 2-3 minutes. The technology of payment for "communal services" is extremely simple: in the main menu of the ATM, you need to select the option "Payment for housing and communal services" and enter your personal account number. After the operation, the ATM prints out a receipt confirming the operation.

Internet bank

Today this service is offered by many large banks. At the bank branch, you will be given a password, and for security purposes it is constantly updated, each time it is sent by SMS. All debits are made from a bank card, by choosing the option "Pay for EPD", you must enter your personal account number. In order not to re-enter the personal account number each time, there is a service for its automatic memorization. A pleasant bonus is the ability to pay for utilities directly from home and at any time of the day, as well as payments for gas and electricity.

Service " Personal Area" on the site www. gu- is. ru

The service has long enjoyed a well-deserved popularity among Muscovites due to the ability to transmit IPU readings and print a single payment document without leaving the walls of your home or office. To use this option, it is enough to come with a passport to the GKU IS of the region once, get a login and password for the service, and the entire history of charges for utility bills is always at hand.

However, the management of the State Institution "Center for Coordination of the State Institutions of Information" decided to make life even easier for the townspeople and to supplement the site with a service with which you can pay for housing and communal services. To do this, go to the page: http://www.gu-is.ru/pay , dial the personal account number, choose a convenient payment method and perform the operation. When paying for services, a commission is charged - from 1.2%.

In addition, payers have the option of subscribing to this service: by registering in this section on the website, users can every month receive an SMS on their mobile phone or a "reminder" by e-mail about the need to pay for utility bills, indicating the accrued amount and requesting confirmation of payment as part of a subscription.

Payment via payment terminals

Muscovites without bank card, can pay for utilities through payment terminals. In fact, these are the same ATMs (menu - account number - payment - check) only accepting cash. You can find a similar terminal in supermarkets, shopping centers, shops, metro and other public places.

In the near future, it will be possible to pay for housing and communal services without interest in clinics, schools, kindergartens and other social facilities. Such an instruction was given by the Mayor of Moscow S. Sobyanin at a meeting on improving the procedure for paying for housing and communal services in Moscow. The Moscow government also intends to sign an agreement with banks, according to which a single commission rate will be established when accepting payments for housing and communal services.

As an alternative, S. Sobyanin proposed to consider the possibility of introducing non-cash payments for housing and communal services with the help of centralized accounting departments of organizations and institutions. In this case, the townspeople just need to write an application at their place of work, and the payment for utility services will automatically be deducted from their salaries.

In addition, for the convenience of Muscovites, work is underway to include payments for electricity in the EIRTS bills. According to the Deputy Mayor of Moscow for Housing and Communal Services and Improvement, P. Biryukov, in 2012, electricity can be paid through a single payment document.