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Ear speaker stopped working on iphone 5s. What to do if the speaker on the iPhone does not work properly? The most common causes of breakdowns

No sound on iPhone is a common problem with Apple phones. It seems that the device turns on, works without freezes, but it is impossible to use it for its intended purpose. With a faulty speaker, the ear stops hearing the interlocutor. It is also possible the appearance of incomprehensible noises, cod, wheezing, permanent cliff speech. If the sound producer is damaged, the user will not be able to listen to audio files, watch movies and perform a number of other tasks. Why the speaker of the iPhone 5, 5c does not work in such situations, every owner of a smart “apple” should know.

The gadget is "silent" - what is the reason?

iPhone 5 series have 1 speaker. He is responsible for the reproduction of sound and voice during a conversation. There are several factors that can cause an iPhone to become "numb":

  1. Incorrect settings (mute or low volume setting).
  2. Closing the element with protective accessories (film or cover).
  3. Clogging of the mesh with dirt, dust, lint from clothes.
  4. Installing incompatible software with the operating system.
  5. Errors in the functioning of the software.
  6. Liquid ingress into electronic components, leading to oxidation of contacts.
  7. Mechanical damage to the component.
  8. Departure of the sound chip.

According to statistics, the overwhelming majority of hardware problems are the fault of the owner of the iPhone. Dropping the phone into water, its "hard" landings, non-compliance with the prescribed operating rules, sudden temperature changes - these factors are the prerequisites for poor "service" of the speakers. Factory marriages also happen, but much less often.

Note. If the left speaker on the iphone 5, 5s does not work, take the device to a repair service. Before visiting the workshop, use the headset. You can listen to music and make calls through the headphones.

If the sound on the iPhone is gone

What to do if the speaker stops working, and how to restore correct work device? A reasonable solution is to contact Zamena-IPhone. “Service workers” know what is needed when the speaker on the iPhone 5 does not work. Wizards, depending on the root cause of “numbness”:

  • they will diagnose "apple" for free;
  • clean the component;
  • will replace the speaker, codec, switch for iPhone 5, 5s in St. Petersburg;
  • perform software repairs;
  • test the functionality of the communication device.

It is important. The service employee will start setting up the iPhone only after the client agrees with the cost of the work and the price of the parts that need to be replaced.

Call now. Repairers will fix the iPhone quickly and inexpensively. After just a couple of hours, the client will receive a warranty check and a fully functional “smart” phone.

Recently, owners of mobile gadgets from Apple often face a problem when sound does not work on the device. And most often you hear that the sound has disappeared on the iPhone 4S and on the iPhone 5. For some reason, on these versions of smartphones, the sound often starts to disappear or the sound volume becomes barely audible. However, users of more modern models may also encounter the fact that the gadget does not have a speaker.

What causes all these problems and how to solve them - the answers in the instructions below.

If the iPhone has lost sound, and it doesn’t matter which version of the device is four, five, 5s or any other, the problem most likely arose for one of the following reasons:

1 The audio channel is dirty. Usually this happens if the device is more than one year old and the owner actively exploits it. Also, the channel can become dirty if the phone is constantly in places where dust accumulates - for example, in a dirty room or in a bag without a case. The audio channel becomes contaminated with even very small particles of dust and debris, which leads to a deterioration in sound quality. This can be manifested by hoarse sounds, noise, as well as the complete disappearance of sound. To solve the problem, you just need to clean the channel from contamination.

2 Water ingress into the iPhone case. If the sound on the iPhone has disappeared and the iPhone 4, for example, does not produce any sounds, but only wheezing and hissing, liquid may have entered the device. Water getting inside mobile gadget, spoils the operation of microcircuits, causing various problems, incl. sound disturbances. In this situation, as a rule, the sound immediately or within the shortest time after moisture enters, disappears completely. And it is unlikely that the owner of the iPhone will be able to solve the problem on his own - you will have to contact service center to restore the functionality of the gadget. The specialist will clean the internal elements of the device that have undergone oxidation and replace the damaged ones with new ones.

3 Mechanical damage to the speaker. As a result of dropping the phone or hitting it against something, the speaker may be damaged, which will inevitably lead to a deterioration in sound quality, and maybe (depending on the degree of damage), its absolute disappearance. In such a situation, unfortunately, it is also unlikely that you will be able to fix the problem yourself. In the workshop, replacing the speaker will take no more than half an hour, and the cost of the service is not so high. But still, it is necessary to protect the device from accidental bumps and falls and store it in a protective case.

4 Detaching the audio world circuit. This problem can also occur as a result of a blow or fall of the gadget. By the way, it is more typical for iPhones of the 4 series, because. they, according to the observation of numerous users, are distinguished by poor-quality soldering of sound chips. In versions 5 and above, this problem has been partially resolved.

5 Headphone jack problem. Sometimes the user does not fully insert the headset into the jack, which causes sound Low quality. To solve the problem in this case, it helps to repeatedly detach-attach the headset. Usually after 5-7 repetitions of this procedure, the sound returns to normal.

Thus, the reasons for the deterioration or complete disappearance of sound on an iPhone are most often malfunctions inside the device, which are serious and can only be corrected by specialists. Therefore, if there are problems with sound in an Apple gadget, especially if its owner knows that the device has recently been subjected to mechanical stress, he must take the iPhone to a service center for diagnostics. And only in some cases you can deal with the problem yourself - for example, in the absence of sound in the 4S model.


How to solve the problem of missing sound on iPhone 3-4

Above, the main causes of sound problems on Apple devices were considered and ways to solve them were indicated. As for versions 4 and earlier, with which such difficulties occur more often than on other phone models, a special approach is needed here.

So, in the course of many years of operation of iPhone versions 3-4, users noticed that sound problems can be solved in the following ways:

  1. Increase the volume level.

Perhaps the fact is that the volume of the sound was accidentally removed on the device. After all, the sound level is adjusted for headphones and speakers separately.

You need to check if the display says "headphones" at the moment when they are not connected to the device. If there is such an inscription on the screen of the gadget, the headphone jack may be clogged, which needs to be cleaned, which will most likely solve the problem.

  1. Reboot your iPhone.

Sometimes this method helps, and after a reboot, the sound works in high quality, as before.

  1. Check sound.

This procedure is done in such areas as:

  • sound check when calling / receiving SMS messages;
  • listening to a music track;
  • sound background during the operation of various applications installed on the device.

If the sound disappears only when applications are running, then the problem is software failures. If there are problems with the speaker and headphones, obviously, you need to look for breakdowns inside the gadget.

Sometimes resetting the settings helps users solve problems with sound on iPhones. You need to reset absolutely all settings so that the memory state returns to the factory settings, after which the problem may resolve itself. It is important to note that in this case all contacts on the phone are saved and they will not need to be entered again, as well as media files.

Missing sound on iPhone 4S? Solving the problem - video:

What to do if there is no sound on iPhone 6

What to do if sound problems occur on one of the most latest versions iPhone is the sixth. Often, when purchasing such a gadget, the user is sure that everything is perfect in the latest smartphone model. But - no, a month or two passes, and the sound on the gadget turns off completely.

Many owners of the six note that usually the sound is turned off in calls, SMS messages, applications, but the audibility is excellent in headphones. What can help solve this problem?

Ways to bring sound back to iPhone 6 may include the following:

  1. Go to the main settings menu and select the " Assistive Touch”, where you need to press the sound button. Perhaps it was turned off, so the sound disappeared.
  2. Replace power cable. Usually, after moisture gets inside the device, this part becomes faulty, even after complete drying. The problem is solved by replacing the part in the service center with a new one. This service is quite inexpensive.
  3. Clean the earphone jack of the device - it may be clogged with dust or water has got inside. This can be done by cleaning the nest with compressed air.

The main approaches to solving problems with sound on an iPhone of the sixth version were listed above. Most often, they occur due to hardware failures or clogging of the headphone jack. In both cases, it is better to contact a specialist, and not solve the problem on your own, because. the device may be damaged, for example, when cleaning the device.

If the speaker on your iPhone does not work - it is completely broken or wheezes and rattles during a conversation - it is not necessary to immediately go to a service center. First you need to try to find the cause of the problem yourself and fix the problem at home.


What could be the cause of the breakdown

Problems with the sound of spoken (top) and bottom (polyphonic) speakers are quite common. The main causes of malfunctions:

  • moisture ingress due to the fall of the smartphone in the snow or flooding with liquid (tea, coffee, juice, water)
  • mechanical impacts (shocks, falls on a hard surface) causing damage to internal parts (flex cable, "ear sensor", microphone, front camera, etc.)
  • dust and small debris on the speaker or headphone jack
  • software malfunctions (especially if you install "left" programs on your phone)
  • volume not set correctly
  • manufacturing defects

Problems can manifest themselves in different ways: it is hard to hear when the interlocutor is talking, the iPhone speaker rattles and wheezes, or it stops working altogether.


Troubleshooting on our own

If you can't hear the person you're talking to or is speaking very quietly, start by checking your equalizer settings. First, adjust the volume during a call, making sure the indicator is displayed on the screen. Then make sure that no other devices are connected to the phone jacks. Insert and unplug the headphone plug several times. Turn off the Bluetooth function.

To eliminate the possibility of a software problem, you should uninstall new, recently installed software, and reset all settings. Device hard reboot algorithm:

  • Press the Home and Power buttons at the same time
  • hold for 10-15 seconds
  • wait for the gadget to reboot

If the speaker on the iPhone (conversational or lower) still does not work, restore the saved copy of the system using iTunes. Remember to regularly update iOS to the latest version.

Also, a simple cleaning of the hearing and polyphonic speakers from dust often helps. Before performing the procedure, remove the cover and film from the rear and front panels, then use a soft-bristled brush lightly moistened with alcohol or refined gasoline.

If you suspect a factory defect, take your iPhone to an Apple Authorized Service Center or Reseller right away - they should replace the internal parts of your model for free. Remember - when installing unlicensed software and careless handling, the warranty conditions are violated. Therefore, if you dropped or flooded your smartphone and damaged the speaker (hearing, voice), do not waste time traveling. It is much easier to call an experienced master at home.


Where to go for help

If you have problems with a microphone (located at the bottom on the left side) or a speaker (upper, conversational), save time and effort - find a wizard on the site. Yudu performers will find and fix the breakdown as soon as possible if you are faced with the following situations:

  • the speaker does not work well - it became worse to hear the interlocutor during a call after moisture or mechanical damage
  • rattling sound (when communicating through the voice speaker, while turning on the speakerphone)
  • the sound does not wheeze and does not tremble - it does not exist at all

Each YouDo performer has been working for many years, has extensive experience in diagnosing and. Other Benefits for Performers.

The speaker on the iPhone 5S is one of the weakest spots and often stops working unexpectedly. In some cases, you can restore its performance yourself, but in case of severe damage, you will need the help of specialists.

Why is the speaker not working on iPhone 5S

  1. Physical impact on the device can lead to the output of the speaker of their system. When a smartphone falls from a height or when moisture penetrates inside the case, the circuit board contacts close.
  2. If the device is handled carelessly, the speaker can quickly become dirty and clogged with dust.
  3. Crash in software can lead to incorrect work dynamics.
  4. Despite multiple checks of devices, the cause of a non-working speaker may be a factory defect.

How to fix speaker on iPhone 5S

Faced with this problem, you can try to fix the situation yourself. If the cause of the breakdown was software failure press and hold at the same time home buttons and Power, resulting in forced reboot gadget. After turning on the device again, you should check the equalizer settings.

In case of mechanical damage to internal mechanisms or factory defects, the help of qualified specialists cannot be dispensed with. By contacting our service center, you can get a fully working device as soon as possible.

Our employees often carry out repairs iPhone speaker 5S and know all the nuances of this process. Free diagnostics allows you to determine the exact cause of the problem and find the best way to solve it. Depending on the situation, specialists replace the polyphonic speaker or solder the audio codec with a guarantee for all work performed.

In iphone 6, iphone 5s, iphone 5, iphone 6s, iphone se, iphone 4s, iphone 4, iphone 7 plus, iphone x, iphone 7, iphone 2g, iphone 8, like others, there are 2 speakers: top and bottom and sometimes it happens that 1 speaker does not work, and the second one works.

At the same time, if one ear (auditory) speaker does not work, that is, conversational, and Speakerphone or external (headphones) can work.

There are several reasons, and most can usually be eliminated on their own without visiting specialized places.

If both speakers stop working at once, the situation becomes more complicated, but it often lends itself to an independent solution.

It also happens that the speaker during a conversation works quietly or poorly, for example, wheezing - we will also consider this situation below.

Sometimes you even need to get inside the iPhone 5, iPhone 6, iPhone 5s, iPhone 4, iPhone 4s, iPhone 7, iPhone 8, iPhone se, iPhone 5c, iPhone 6 plus and so on, but I hope you will bypass this future.

The first reason why the speakers on the iPhone do not work is that it is simply turned off.

AT Apple devices there is an almost imperceptible button on the case and you can accidentally hook it - it turns off the sound (see the picture above).

What to do? Just move the button to another position (so that the red or yellow stripe does not appear on the side) and see what happens.

Also, the sound can be turned off through the settings - the built-in do not disturb function is running (there is also one on android).

Then you will not hear if someone calls you. It's a crescent-shaped icon - make it inactive (grey).

The second reason why the speakers on the iphone do not work is the headphone jack

If you often use headphones, then the connector is very often damaged, while the smartphone writes that the headphones are connected (may not write).

What to do. For a short time, it can solve the problem if you insert and pull out the headphone cable from the device several times.

You can also poke a match in the connector, but if you continue to use headphones, you will soon have to replace the connector.

This is not only a problem with smartphones, but it often happens on TV as well. The metal plate in the connector simply does not move to its original position and the device behaves as if headphones are connected.

The third reason why the speaker on the iPhone does not work is the Bluetooth function is turned on

Apple smartphones can redirect sound to a Bluetooth accessory, then the speakers will not work.

What to do? Just go to the settings and turn off the bluetooth - if the sound appears, then you can turn off this feature later.


If it does not appear, then it is not something else, for example, software. Then just do a factory reset.

I won’t do it here, because there is already a ready-made instruction on the site -

The fourth reason the iPhone fell and the speakers do not work

If the phone fell into water, the speaker could easily be damaged. However, not only the speaker, but any element responsible for the sound.

The same thing can happen if you fell into the snow and lay there a little - the phone is warm, the snow melts and water gets into the device.

Once my wife dropped it into the water (I, however, also dropped it into the water while fishing, but I was carried away), so not only did the sound not work or it did not turn on, but the phone was not even subject to repair.

If someone flooded an iPhone with water after a fall, then the sooner you need to remove the battery (partially the smartphone works even when turned off) in order to avoid short circuits on the board.

Cause fifth speaker in iphone works badly or quietly

Very often, the sound quality in a smartphone leaves much to be desired. Wheezing usually happens after a fall - the membrane is damaged.

What to do? Just change the speaker - they cannot be repaired, and they are not expensive (than better quality, the more expensive).

The speaker works quietly when dust accumulates in it or liquids are especially sweet.

What to do? Usually cleaning resolves the issue. If there is dust, then you can blow it with a can of compressed air.

Also, the sound can become quieter when the resistance on the audio coil drops (it sits like a battery), then just change it to a new one.

Other reasons why the speaker does not work on the iPhone

If the speaker does not work well, you can take your time with the repair, because you can talk in some other way, but when it doesn’t work at all, the reason may be hardware - a breakdown of the loop or element motherboard responsible for audio.

As an option, try headphones, very often they work, and when you have free time, you can contact the service.

There is a pleasant moment for you - the cable or speaker changes very quickly - about 20-30 minutes.

So you won’t be without communication for a long time, although a lot depends on the service point itself - make sure that the service is good there, otherwise you will wait a week until the employee finds the appropriate required component.

The iphone speaker does not work - to summarize

Summing up, we can say the following. The smartphone has a top and bottom speaker. Anyone can get hurt. The main reasons include:

  • pouring a smartphone (snow, rain, tea, beer, coffee, juice, water);
  • mechanical damage (falls: fell, dropped);
  • dust, small trash, connector
  • software failure;
  • volume off;
  • manufacturing defects.

If there is a suspicion of a factory defect, then immediately carry Apple service, just make sure that there is no unlicensed software in the iPhone - if there is a repair under warranty, you will not receive it.


Also, the warranty is void if the device is dropped, flooded or damaged - then you can contact any service - not necessarily Apple. Good luck.