An error occurred while copying the container of the function execution. Windows error: function execution error, we can solve it in a minute. How to fix it

Many procurement participants, regardless of experience, face the problem of correct operation on an electronic trading platform. These errors can be detected at any time, including during electronic trading.

The consequences can be very different, namely:

Application for participation in the competition not submitted in time
Lost e-auction
State contract not signed in time

The three most common problems with electronic signatures

The procurement participant certificate is not displayed on the electronic site
Electronic signature does not sign documents

In fact, there can be much more errors, but we will analyze the main and their causes, and also outline possible ways to eliminate the problems.

The most important thing is to remember that for the electronic signature to work correctly, you must use a browser. Internet Explorer not lower than version 8 and, preferably, not higher than 11 (with version 11, there is no guarantee of stable operation of the signature).

The signing key certificate is not visible on the site when trying to log in

In this case, the error was caused by several reasons at once, namely:

Incorrect configuration of the signing key certificate
Internet browser is incorrectly configured
Missing root certificate of the Certification Authority

How to solve the problem?

First of all, you need to make sure that you have correctly installed the open part of the certificate in the personal one through the cryptographic information protection tool (Crypto Pro). Moreover, the version installed program suitable for your type operating system.

Then, in the settings Internet browser Explorer, you must add site addresses to Trusted Sites and enable all ActiveX controls.

Electronic signature gives an error when signing documents

Typically, this error occurs in a number of cases:

The license of the CryptoPro program has expired
Media with different certificate inserted

How to fix it?

To do this, you need to obtain a new license by contacting the Certification Center. After the license has been successfully obtained, you need to launch CryptoPro and enter serial number licenses.

In the second case, you need to check all closed containers (media) inserted into the USB-connector of the computer and check that the correct certificate was selected.

The system gives an error when entering the electronic platform

This error can be caused by a combination of the reasons mentioned above. As practice shows, such an error first of all appears due to the incorrectly installed Capicom library. We recommend that you check for the installed library on your computer and pay attention to the need to copy 2 system files with the extension .dll into one of Windows folders when using a 64-bit system.

In order for you to avoid such errors, before installing an electronic signature, read on installing and configuring an electronic signature or order for issuing and configuring an electronic signature in our company.

When working with various services using "Electronic Digital Signature" (EDS), the user may encounter the error "Error calling method on NPObject". This dysfunction can occur when digitally signing electronic documents, generating electronic keys, when entering Personal Area electronic banking, when trying to login to the resources of state service portals, and so on. V this material I will explain what this error is and how to fix the Error calling method on NPObject on your PC.

Error text "Error calling method on NPObject"

Translated from of English language the text of this error sounds like "Called method error in NPObject" and usually indicates a situation where an error occurs in the code of programs written in Visual C ++ or Javascript.

This problem is most common among users. Mozilla browsers Firefox and Google chrome working with various network resources(programs) that use an electronic digital signature (EDS) in their work.

The specific causes of the problem may be as follows:

How to fix Error calling method on NPObject

To solve the Error calling method on NPObject problem, I recommend doing the following:

Reboot your computer. This can sometimes be effective;
If you are not an IT specialist, then, first of all, I recommend writing a letter (or calling) to technical support resource (or software product), when working with which this error occurs, and describe the existing problem;
Check if the date and time are displayed correctly on your computer. If they are "lost" - move the mouse cursor over the date and time display in the lower right corner of the screen, click right key mouse, select "Date and time settings" in the menu that appears and change the date and time to the correct values;
Temporarily disable (remove) external extensions (add-ons) for your browser;
If the tool digital signature implemented as a plug-in for your browser, then completely remove this plug-in from the browser, reboot your PC, and then try reinstalling this plug-in;
Completely reinstall your existing stationary digital signature software (if any);
Clear your browser cache. For example, on Chrome, this is done by going to the settings, then clicking on "Show additional settings", We find the button" Clear history ", select the top" For all time ". We put a tick on the option "Images and other files saved in the cache", uncheck other options and click on "Clear history";
Clear Java cache. Go to Control Panel - Programs, find "Java" there. Click on this icon, the control panel will open. Find the section "Temporary Internet Files" and there click on "Settings". Find the "Delete Files" button, click on it and confirm the deletion of temporary files ("Delete Temporary Files Settings") by clicking on "Ok";
Revoke old certificates and request new ones, after receiving new certificates, change passwords. After changing the passwords, delete the old certificates by going to the Security tab in Java, then in Manage Certificates, select the old certificate and click on Remove.

In Windows OS, this is done by clicking on the "Start" button, enter certmgr.msc in the search bar and press enter. In the certificates window that opens, click on the "Personal" tab, find the old certificate and delete it.

Conclusion

If a signing error Error calling method on NPObject appears on your computer, I recommend that you first contact the technical support of a digital product (resource) that works with EDS, where they can quickly identify the source of the problem (using logs) and take a set of actions to eliminate it. Otherwise, I recommend following the set of the above tips, they will help get rid of the Error calling method on NPObject error on your PC.

In contact with

Some users using electronic digital signatures (EDS) may encounter the error "Unable to build a certificate chain for the trusted root authority (0x800b010a)", in a Mozilla-based browser this error looks like "Error calling method on NPObject". We will try to provide useful tips to help you fix this error.

Reasons for Error calling method on NPObject

Such a signing error occurs when trying to log in to state service portals (roseestr, zakupki.gov.ru, bus.gov.ru), when using online banking (sberbank ast), or directly when signing files and documents of some formats. As such, there can be many reasons - a cluttered browser, an absence in the system required programs to create a digital signature, incorrect settings of the issued certificates on the computer, the absence of some root certificates or the expiration of their validity period.

Error calling method on NPObject

How to fix this error

We have collected the most actionable tips, according to the majority of participants in thematic forums. All descriptions are for informational purposes only. Let's start with the most simple tips gradually complicating the solution process.

Conclusion

There can be many subtleties in solving the error "Unable to build a certificate chain for the trusted root center (0x800b010a)". I would personally advise not to experiment and immediately write to the support of the CA or OOS support. Having analyzed the logs, qualified specialists will immediately find the problem and send you instructions for fixing it.

Good day to all readers of our portal dedicated to the services of Sberbank of Russia. Today we would like to tell you how to fix an error when signing the signer’s data. And so, let's get down to it and analyze this problem in order.

This error occurs during user registration, when after signing the data an inscription appears, notifying that “The signer’s certificate is not valid for signing”.

The message about incorrectness arises due to the fact that during the accreditation process mistakes were made related to the execution of a number of official documents.

Documents that have more than a page of text should be immediately packed in the recommended zip format rather than rar.

The file size should be within 10 MB and therefore it is better to reduce the page resolution to fit this volume. If this is not possible, then you will have to make several archives with clear names so that the operator of the center where the electronic digital signature is issued cannot make a claim.

It is better to scan all documents, but instead of orders for the appointment or renewal of powers, it is enough to present a decision that has been approved and signed.

By the way, I would like to digress a little from the topic of the article and tell you about the 24Finance micro-credit service.

This service will allow you to quickly and without unnecessary delays, online, take a loan from 2000 rubles to 15000 rubles, for a period of up to a month inclusive.

A very profitable and quick solution for those cases when money is urgently needed, and there is still a week before the paycheck! Now let's get back to our topic.

Ways to fix the error when signing data the signer’s

First of all, you will have to contact the installation center that issued the electronic digital signature. This should help fix the situation faster.

If an error in signing leads to the fact that the interface simply ceases to be supported, then here you need to download the CryptoPro utility library and install it.

It is important to avoid errors when signing data also because a set of keys may disappear, without which it is impossible to work.

Most often this is due to the fact that the password was written incorrectly or was simply not remembered. Therefore, using the same CryptoPro, you will have to delete all memorized passwords and only then enter new ones.

It is worth checking the key diskette, and if the copy was done correctly, you will have to again. In addition, you need to make sure that the utility has not expired yet.

We hope we were able to answer all your questions and help solve the problems that arose when working with Sberbank AST. If you have any other questions about the services and services of Sberbank of Russia, look for answers to them on the pages of our portal.

If when trying to sign electronic document EDS the browser displays the message "Unable to create an object by the object programming server",

This means that the CAPICOM library was not automatically registered on your computer.

In order to do this manually, you need to use a user with local administrator rights:

Download the archive capicom.zip
Close all Internet Explorer windows "a
Extract files from archive to your computer
Run register.bat from the folder where the archive files were extracted (for operating Windows systems Vista must be started as administrator)

If there are problems with this, you can install and register capicom.dll yourself. For this:

Copy the file capicom.dll to the system directory of the operating system (usually C: \ WINDOWS \ SYSTEM32), if there is already such a file, replace it with the file from the archive
In the Start / Run menu, enter the command: regsvr32 capicom.dll and click OK.

After successful installation, check for the presence of this library in Internet Explorer add-ons. To do this, go to the SERVICE menu - OVERVIEW PROPERTIES - PROGRAMS tab - ADJUSTMENT button. In the window that appears, find the capicom.dll library and include it.

If all the previous steps are completed, but the error continues to appear when trying to sign an electronic document with an EDS, this may mean that the work is blocked by system services " Windows firewall"and" Security Center ". In this case, you need to disable them.

To do this, to disable them, you need to go to "Control Panel - Administrative Tools - Services". A list of all services will appear in the window. Find these services. Double click on each of them. In the window that appears, change the startup type to "Manual" or "Disabled" and click the "Stop" button.