What to do if iPhone won't charge. IPhone won't charge - what to do. Battery failure

Everyone at least once in their life had to experience that chilling feeling when, when the iPhone was connected to the network, the coveted lightning icon was not displayed next to the battery icon in the status bar. Don't panic! This is not a breakdown. This is a diagnosable problem. Having identified the cause, you can easily and easily eliminate it without resorting to radical measures. You can find out why the iPhone is not charging on your own. It is enough just to inspect and analyze the condition of the device, as well as the charger.

Most often, the reason is sought in the charger.

There can be two reasons why your device refuses to charge from the mains. The first is related to the general condition of the iPhone itself. The second is a faulty charger. We will show you how to proceed in both cases, because most often the cause is not a breakdown, but a malfunction that can be diagnosed and eliminated on your own without resorting to the help of service centers.

So, you plugged the charger into the mains, it works, but the iPhone does not charge. Why it happens?

Statistics show that more than half of such cases are associated with ordinary debris falling into the Lightning connector. This detail fits very well with the overall design of the iPhone, but is open and not protected by anything. Therefore, dust, lint and other debris often get there, which can usually be in a pocket or purse. It creates obstacles when connecting the cable, and the iPhone stops syncing and charging from the network. What should be your actions in this situation? How do I remove foreign debris from the connector so that the device will serve again as before? Here an ordinary toothpick will come to the rescue. Use it to gently remove the stuck dirt from the connector. This should be done very carefully and only with a soft, wooden tip, so as not to damage the connector. But if you doubt your abilities, it is better to entrust this procedure to a professional.

If after this procedure the iPhone does not start charging, then the reason is not pollution.

Restarting iOS

Perhaps, in this case, all that needs to be done is simply restart iOS. This problem is most common with iPhone 5s or iPhone 4s. Due to the failure of iOS, the iPhone simply does not see the network connection. You just need to plug into an outlet and simultaneously hold the two buttons "Home" and "On / Off." until the iPhone restarts. When the reboot process is complete, you will hear the charging start sound and you will see a screen that shows the charging animation.

If this technique did not work, then we are looking for the reason further.

Charge iPhone from a USB port on a laptop or legacy computer

In this case, charging does not start due to the fact that USB is a standard device. Charging the phone is too difficult for him. In this case, the phone does not have time to receive the charge necessary for normal operation.

Fall damage

The most banal and, alas, common case: if an iPhone, even a new one and absolutely intact on the outside, for some reason does not charge, it is likely that it was dropped or hit. Very often this happens with a gadget that has been in children's hands. Little experimenters do not particularly stand on ceremony with technology, and they do not see a big difference between the iPhone and the ball. Therefore, in this case, the damaged connector is to blame for the device not charging, of course. A damaged connector simply needs to be replaced. And don't leave your beloved iPhone unattended.

Using someone else's cable

If you have damaged or lost your own cable, then naturally you will try to use someone else's. This is not always a good idea, because the non-native can be so slow that it looks like the iPhone won't charge at all. In this case, you will have to wait eight to twelve hours.

Defective battery

Why else can there be a problem with charging the iPhone? It would seem that everything is in order with the device, and the charger is working properly, but the process has not moved off the ground. In this case, the reason may be more serious. Your device does not charge because the battery has failed. The fact is that it has a certain number of charging cycles. So it's time to get a new one.

Fault charger

The second major reason why iPhone won't charge may be a faulty charger. In this case, the situations are different. Is the device new but charging won't start? Most likely, you were out of luck and came across a defective charger. Just try charging it through something else first. If the iPhone makes a distinctive sound and you see that it is charging, then the problem is in the charging cable. But it doesn't matter if the iPhone is under warranty, the store will replace it with high quality and on time. If the charger is damaged by a fall or gets wet, contact a repair specialist. You may need to buy a new one to see your iPhone charging again. But it is much cheaper financially than buying a new device.

So, let's summarize. Your favorite iPhone won't charge? But this is not yet a cause for concern. Research it yourself first. Check the integrity and cleanliness of the connector. Also investigate the charger. It should work flawlessly. The power source and cord must also be suitable for your particular gadget model. If all these conditions are met, and the device still does not charge, only specialists will help you.

If your iPhone won't charge (well, that's all it doesn't want), then it is likely that its battery is out of date, and it's time to change it.

And since everyone is traditionally designed in such a way that the average user simply cannot change the battery in it (according to at least, without prejudice to the smartphone and its own nervous system), then this nuisance automatically goes into the category of complex and, of course, not the cheapest.

However, before you start to develop suitable emotions in yourself, it is better to strain a little more and try to diagnose the problem a little more carefully.

The fact is that the iPhone 5 often does not charge, not only because its battery is worn out or for some reason has stopped working properly.

There are a number of other reasons why the built-in iPhone battery does not charge at the same rate, or even does not charge at all. And these problems do not belong to the category of irreparable.

In general, we do not rush to conclusions and do not fuss. So:

1.reboot first

Many users are frankly surprised by the fact that many iPhone problems can be solved by simply rebooting the device. It is clear that serious breakdowns and damages cannot be repaired in such a "magical" way, but if the smartphone suddenly stopped charging, then the first thing to do is just turn it off and then turn it on again. Those. press at the same time Home buttons and "Power", wait until the screen turns off completely, then turn it on again and look at the result.

2. do not try to charge it through the PC keyboard

If your iPhone is not charging, then you need to double-check that we are trying to charge it, as it should. Speaking in simple words, iPhone 5, as well as any other iPhone, requires a relatively large amount of electricity to charge the built-in battery, so this procedure is best done through high-speed USB ports.

At the same time, those USB, which are equipped with modern computer keyboards are often unable to provide enough power to charge the iPhone 5 battery. So, if you have a problem with charging your iPhone through the USB port of the keyboard, then reconnect it to one of the USB ports on your computer (well, or through a standard charger to the outlet).

3.check the USB port

Actually, the USB port through which you are used to charging all your iPhones also does not last forever. But on the other hand, switching to another is much easier than dragging a smartphone into the service. Therefore, we connect our iPhone 5 to another USB port of the computer or find another computer.

If the iPhone 5 machine recognizes and the charging process has begun, then we stop thinking about urgently replacing the battery, and we can think about how to fix the faulty USB port. By the way, to make sure that it is broken, you can connect any other USB device cheaper than the iPhone 5 to it.

4.test the USB cable

Yes, and USB cables break, moreover, more often than we would like. At the household level, a problematic state of a USB cable is detected by using another such cable, but it is guaranteed to be working properly. In other words, if the iPhone does not charge (via USB or a regular adapter), then we find another USB-cable, which is definitely working, and use it. If the charging has started, then we no longer have questions about the smartphone's battery, but now we have the question of where to buy a new cord.

5. we deal with the charger

If you prefer not to bother with all sorts of USB, and charge your iPhone 5 only through the original (or not so) power supply, then you will have to check it too. As with the USB cable, the easiest way to determine if the charger is working properly or is broken is to use another device that is the same (or similar) but works fine. But this is not necessary either. If you can't find a new adapter quickly, then just connect your iPhone 5 to the USB of any powered-on computer or laptop from those that are at hand. One way or another, but the result should be.

6.we use iPhone Recovery Mode

Sometimes it happens that iPhone problems require some drastic measures. And activating recovery mode is one of them. Recovery Mode is in many ways similar in efficiency to a reboot, but it allows you to fix, let's say, more complex problems, including some problems with charging. On the other side this mode Smartphone operation involves the deletion of all data from its memory. This must be remembered. Launching Recovery Mode means that your iPhone 5 will return to factory settings (literally become like new), but you will need to do it first.

7.Clean up

This does not always happen and not with everyone, but it so happens that all sorts of unnecessary fibers and dust get clogged with Lightning contacts and because of this the USB connector does not connect properly. Those. and the battery does not charge properly, and the smartphone does not connect to the computer correctly. Therefore, Lightning needs to be cleaned or blown from time to time, and ideally, use a special soft pad that protects the smartphone connectors from dirt, dust, moisture and other harmful substances.

8.If the iPhone does not charge, we go to change the battery

And now, when we have thoroughly checked everything, and even cleaned something, but the problem with charging still remains, you can safely call service center... Your iPhone 5 definitely needs qualified diagnostics, and its battery most likely needs to be replaced. On average, this service costs about $ 80. In the conditions of the SC, the whole procedure takes no more than half an hour, with a preliminary agreement, of course. It is also worth remembering that if your iPhone was purchased less than a year ago, or you have AppleCare, then replacing the battery in your iPhone 5 can cost you free.

Some of iPhone users may face a situation when, when the charger is connected, their smartphone simply does not charge, and the culprits for this dysfunction may be the reasons for both hardware and software levels. V this material I will tell you what to do if the iPhone does not charge, but it shows that it is charging, I will describe the causes of this problem and the features of the methods for solving it.

IPhone won't charge - hardware reasons

The reasons iPhone won't charge but shows it is charging are as follows:

Damage (breakage) of the cable. If your cable has been damaged (physical wear and tear, animals, children, etc.), then you will not be able to charge your iPhone, and in some cases you will see signs of charging, but de facto it will not happen;
Broken charging port (Lightning). Usually caused by physical wear and tear, as well as strong (sharp) movements of the user when connecting and disconnecting the cable;
Port clogged with dirt. In the process of long-term use of the phone, its stay on various fluffy (dirty) surfaces, the jack can become clogged with small pieces of wool, dirt, dust, and others, which leads to insufficient contact of the cable plug with the port;

Charger problem. For some reason (physical wear or incomplete compliance with the declared characteristics) your device does not give the declared charging parameters (usually 5V and 1A), and this leads to various problems with smartphone charging. This is especially true for devices from little-known manufacturers (the so-called "noname");
Battery problem (usually wear and tear). Over time, the battery depletes its resource and needs to be replaced. If you have been using your iPhone for a long time, or purchased it from your hands, then it is likely that the battery of your device has exhausted its resource;

Physical damage to the phone board. If your phone received any physical damage, fell or experienced any other mechanical stress, then it is quite possible that they negatively affected its functionality, including the ability to charge it;
Problems in the controller responsible for charging the phone.

iPhone Won't Charge - Software Reasons

Among the reasons why it is impossible to charge the iPhone, there are software reasons, and some experts call them prevailing. Basic programmatic reason is a malfunction of the software (at the level of the smartphone's firmware), which for some reason does not give commands to the phone's controller to charge, therefore charging simply does not occur.

Also, the reason why the iPhone refuses to charge is the user using an incorrect (custom) firmware in his device (similar firmware is available for iPhone versions first generation, iPhone 3G and 3GS, iPhone 4, iPhone 4 Rev A).

How to fix iPhone charging problem

So, if you have a situation that your iPhone is not charging, but shows that it is charging, then do the following:

Recover via iTunes. Connect your iPhone to iTunes on your computer, click on "Device" in the upper left, then click on "Backup" and wait until the procedure is complete. Then click on Restore and wait for the process to complete;
Check the charge controller (or bottom cable) at the service center. If your iPhone doesn't charge, loses power quickly, gets very hot, then this may be an indicator of the controller's “guilt”. If the controller is out of order, repair (replace) it;
Replace the battery. If you have been using the phone for a long time, the battery may have worn out. Replace it.
Contact the nearest service center, perhaps a significant breakdown of the board of your smartphone due to any accidental physical impact is to blame.

Video illustration of error correction

Above, I listed the reasons why the iPhone does not charge, but shows that it is charging, and also listed what to do in this situation. A good option is a hard reboot ( hard reset) devices, as well as cleaning the smartphone port from dirt accumulated there. If you have tried all the options, and nothing helps, then contact your nearest service center - perhaps the problem of poor charging is in the device's board itself, and your device needs a thorough repair.

Reading time: 4 minutes

Let's take a look at the main reasons why your iPhone won't charge and what to do in such a situation.

Charger defective

This is one of the most obvious, commonplace reasons. Modern man leads a mobile lifestyle, being constantly on the move. Therefore, you have to carry the charger with you. Over time, due to improper storage, the protective sheath of the cable is damaged, exposing the conductive data wires. Subsequently, they break, making it impossible to recharge the battery. It is easy to check the probability of a breakdown - just connect the charger to another similar device. If this is not at hand, then contact the service center, where they will test the cable free of charge, and in case of malfunction, they will offer to repair or replace it with a new one.

Charging iPhone also includes an AC adapter. Its breakdown is rare, but it does happen. It will not be possible to fix this on your own - you should contact a specialist. You can check the performance in the same way.

One peculiarity needs to be noted here. Original chargers Apple devices expensive, but high quality and reliable. Their operation guarantees the safety of the smartphone. And they last longer, which cannot be said about the Chinese counterparts. They can break on the second day. Poor charging performance will result in power surges that will burn the iPhone board. We recommend using chargers from certified manufacturers.

Original chargers have a built-in chip. Its presence was taught to identify operating systems IOS. Upon contact with a cable without a chip, a message will pop up on the smartphone screen. Since IOS is closed software, it may not work correctly with protocols not specified by the firmware. This is another argument to use only original accessories.

Broken or dirty charger connector

Pollution

Many, for easy access, carry the phone in their pocket, where a lot of lint, street dust and many other small substances accumulate. This leads to the fact that the contacts of the Lightning port of the smartphone become dirty, which promises problems, among which the inability to charge the gadget is only the tip of the iceberg. In theory, the presence of a large amount of dust (ideal conductor) on live parts can lead to short circuits.

You can clean the connector at home. It is enough to use a simple toothpick. Just do not treat it with alcohol or other liquid - this will not improve the quality of cleaning, and it is quite possible to damage the gadget. Also, it is not recommended to use metal objects, albeit small ones - there is a high probability of damaging one of the fragile contacts.

Breaking

Small particles of lint or any other material can easily damage the "antennae" of the port. Only one defective cell is enough to make charging impossible. Determine this kind of damage visually - the connector is clearly visible. If a bent or broken element is found, then you must immediately contact the help of the service center specialists. Independent attempts to correct the situation will only aggravate the situation.

Charger power mismatch

Here we are not talking about the cable, but about the adapter. Its task is to convert input voltage into output power. Usually, a discrepancy arises when you buy a new charger instead of a broken one. Due to ignorance of elementary physics, you can waste money in vain. The adapter's output power is different: 0.5 A, 1 A, 1.5 A, 2 A, etc. The capacity of the built-in battery must be viewed in the technical documentation for the phone, and then select the appropriate charging. This leads to another malfunction.

Problems with charging from a personal computer

It happens when the phone is normally charged from the mains, but not from a laptop or computer. Don't jump to conclusions and think about the worst. The thing is, most USB ports have a 0.5 amp output. This is extremely small for charging iPhone... The process will start, but it will take a long time. Either that or the USB port is faulty. It's easy to check. Connect the charging cable to the backup connector.

Software malfunction

The hardware of the iPhone is tightly bound to the operating system. To the extent that the software completely controls the charging process. Inside the iPhone there is a special microcircuit, which is first supplied with current when connected to the network, and then to the battery. This is done in order to protect the gadget from power surges. When the network is in order operating system instructs the controller to skip charge to the battery. But it happens that the software freezes. There are two ways to resolve the issue:

Fully discharge iPhone. Then the firmware will return to its original state and recharging will begin when connected to AC power.
To resort to "emergency reset". To do this, simultaneously hold down the Home and Power buttons for 30 seconds.

Component breakdown

IPhone hardware failure is a rare but valid option. Types of breakdowns:

Battery.
Charging controller (microcircuit).

Determining for yourself what is not working properly is difficult. The symptoms are similar.

Not charging in progress.
Too much long charge.
The gadget gets very hot.
Discharges quickly.
Does not detect the control cable.

The controller, as mentioned above, is a microcircuit (chip), which, if desired, can be replaced with a new one. Again, you will have to contact the service center for this. This is not the first time that specialists have encountered something like this - replacing a component is a trifling matter for them.

After repair, make sure it is in good working order. New (Chinese) batteries may not work correctly or may not function at all. You should connect your phone right in the service center and make sure that the process has started.

There are many reasons for the malfunction. Most of them are available for self-identification. If your searches are unsuccessful, then contact the service center for help. This will save money, time and hassle.

Any Apple model can have charging problems for several reasons. This complex device is a high-power microcomputer and therefore requires very careful handling. Therefore, if it is necessary to repair such equipment, it is necessary to contact professionals, such as, for example, the specialists of the AppsGRADE center http://www.appsgrade.ru.

Charging irregularities are often the result of wire damage, falling into water, strong shock, and other causes.

Why iPhone won't charge: main reasons

The method of repair and its cost will depend on the cause of the malfunction. Let's consider the most common cases, starting with the simplest ones:

An elementary reason that many for some reason do not pay attention to is a defective charger. It can also suffer from shock or wire damage. If your iPhone stops charging from a wall outlet, it's worth testing it with a different charger. If there are no problems, then you should just buy a new charger. It is much cheaper than a full iPhone repair.
If the iPhone does not charge when the adapter is working, it is quite possible that the problem lies in the connector of the phone itself. If the phone was carried without a case, it can become clogged due to the ingress of fluff. Also, the connector oxidizes when water gets on it, so do not use the phone in the rain. Service center technicians even face such situations when a person speaks on the phone while standing under the shower, and then complains about malfunctions. If the connector needs cleaning, only a specialist should do it, as this is a difficult and very delicate job.
If the connector has been damaged after being hit or dropped, it must be replaced. This is one of the common solutions to the problem and a quick answer to the question of why the iPhone won't charge. A new connector can work for many years if you follow the proper handling of your phone. It is no secret that the iPhone does not charge in most cases precisely due to improper use. It should be noted that you should not give the gadget to small children, as in this case it may very soon fall to the floor. Young researchers of the world love to experiment, because of which the apparatus can be very seriously damaged.
Many people are interested in why the iPhone does not charge from the computer or does it do it very slowly? The point is that a standard USB connection is not designed to charge such a complex device. Since a laptop usually works with several applications at once, the phone uses up the charge faster than it takes on power. By the way, have you ever wondered why the iPhone charges quickly in airplane mode? The answer is simple: this mode turns off all additional functions, so charging really does speed up.
If the AI background is discharged and does not charge, then the problem may be related to the controller microcircuit. She can suffer, for example, due to charging a gadget in a car, which is not done according to the rules. In this case, the wizard starts working with diagnostics, which will reveal the cause of the violations. Replacing the microcircuit is carried out quite quickly, especially if you are not referring to amateur beginners, but to real professionals. Finding out why the iPhone 5 is not charging, the master will full diagnostics, as internal parts could be damaged if dropped or otherwise damaged.
One of the most serious reasons why the iPhone won't charge is a battery malfunction. It is not so common, because Apple only uses the most reliable parts, but sometimes the battery needs to be replaced. One of the signals of a malfunction of the battery is that the gadget does not fully replenish its energy reserves, but begins to discharge within an hour. Replacing the battery will cause iPhone charges quickly, and the battery holds a charge well even with several running applications.
Improper use, incomplete charging, or storing the phone in a discharged state will shorten the battery life, after which the battery will need to be replaced soon. By the way, you know how much time can Apple battery work? According to the documents, with proper use, it can safely withstand up to 400 discharge and charge cycles, while the connection time to the adapter should not exceed four hours.

Where can I go if my iPhone won't charge?

Often users have a question why the iPhone 4S and other models are not charging. If your device does not recover well or refuses to work at all, contact the AppsGrade service center.

Our company performs all types of repairs, including those related to malfunctions of the charger. If any problems are found in the operation of the gadget, do not open or disassemble it yourself. This will not solve the problem, but will only aggravate it. If your iPhone 5 stops charging, it's best to go straight to a service center and have it done by a professional.

We only work with legal spare parts for Apple gadgets. We always have everything you need to urgent repairs: new connectors for the adapter, batteries, microcircuits and everything you may need to diagnose and restore phone functions. Our employees have been working for a long time, so they all have the proper repair experience.

If you do not know why the iPhone 4 or other models are not charging, then contact us. With our help, you can quickly solve all the problems with charging your mobile device, waiting for you!