Mail here by the entrance to the mail. If you did not manage to save your Google account data before transferring

Dmitry Smirnov,

For several weeks gradual transfer of the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. Recall that it was caused by the closure by Google of all services of its Email located outside the gmail.com domain on the service Google Apps Partner Edition.

We already have answers to the most frequently asked questions from users (we recommend that you read them again), however, as the transfer progresses, new points arise that require additional clarification.

Deleting cookies

If, when authorizing on the http://mail.tut.by page, a form on Yandex opens with a prompt to enter your username and password again, we recommend that you close the page, delete cookies (via browser settings) and try to open it again mailbox from the page http://mail.tut.by. Below we provide links on how to do this in the most popular browsers:

Deleting Cookies in Google browser Chrome, Chromium and browsers based on it (Yandex Browser, Amigo, etc.) - link;
Deleting cookies in Mozilla Firefox- link ;
Deleting cookies in Internet Explorer- link ;
Deleting cookies in Opera - link.

In addition, if you have previously used the same browser to log into your mail, you can try to log into your mailbox using a different one that does not store old cookies.

Updating email client and mobile device settings

If you have previously used a mail collector or configured authorization on a mobile device, then after transferring the mailbox you need to change the settings:

mobile devices (In the "Username" field, please enter the mailbox address in the format [email protected]).

If you did not manage to save your Google account data before transferring

Those who, after transferring the mailbox, need temporary access to the old Google account to save files from Google Drive, contacts, etc., you need to:

Log in from http://mail.tut.by to an account of the form USER_NAME.moved with the same password;
Use the instructions from Google for data transfer (link);
The easiest way to save contacts is through export, and upload to Yandex through import. The easiest way to save data from Google Drive is to use Google service Takeout.

If these methods did not help you and you did not find the answer to your question in, then we recommend that you send detailed description problems on [email protected] (if the current mailbox does not open, you can create / use a backup mail). Specialists will definitely help you.

In connection with the upcoming closure by Google of all e-mail services located outside the gmail.com domain, TUT.BY agreed with Yandex to gradually transfer the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. More than 2 million accounts will be migrated in total.

What's going to happen?

No later than April 15, 2015, the @ tut.by mailbox will change its design, become very similar to Yandex.Mail, but will continue to perform its previous functions with the same archive and old folders.

Electronic mailing address will remain the same -<…>@ tut.by. Mail robots will automatically transfer correspondence and folders to the new service unnoticed, safe and sound.

Considering the fact that Beltelecom has a separate dedicated channel for Yandex, TUT.BY promises that the connection to the mailbox will become faster and more reliable.

The update of the TUT.BY mail service is commented by the General Director of TUT BY MEDIA LLC Alexander Chekan:

“We understand that many users will have to get used to the new outward appearance their box, however, the Yandex product is the best of possible solutions for TUT.BY mail today. Our long-term cooperation with this company allows us to be sure that the quality of service will be on the highest level and letters will continue to arrive and be delivered instantly. "

What opportunities are provided when registering a mailbox?

Free mailboxes for TUT.BY users are hosted on the Yandex.Mail platform. The volume of the mailbox is not limited.

Email users are provided with:

a short mailbox with an address in the format [email protected];
access through mail clients using the common protocols IMAP4 / POP3 / SMTP;
SSL / TLS encryption support;
access via mobile devices;
convenient web interface that can completely replace the mail program;
filtration of unwanted mail (spam) and viruses using innovative technologies;
support for documents and spreadsheets with the ability to import and export from / to the family software Microsoft Office(Word, Excel);
contact list, calendar, the ability to store files on Yandex.Disk
and much more…

There are three ways to restore: by means of a backup address, SMS or by answering a secret question.

If you have access to e-mail which you specified as a fallback for account on TUT.BY, then in order to get a link to it for entering a new password, it is enough to enter the login (username TUT.BY) on the page, and then indicate the backup address.
To receive the code for changing the password in the form of SMS, you need to enter your login (username TUT.BY) on the page, click on the "SMS" button and enter the full phone number.
You can also enter New Password after answering the security question directly on the page.

Please note that it is impossible to change the password using Yandex tools: all operations with passwords are performed only on TUT.BY.

If you have chosen more than one recovery method, then any of these methods can be removed. After deleting the answer to the security question this way recovery becomes unavailable in the future, while the backup address and phone number after deletion can be reassigned to the account. Each postal address can be used as a backup for only one account on TUT.BY. Likewise: each phone number can be linked to only one account.

Service technical support the portal also does not develop software and never sends programs to users. Do not under any circumstances launch the files attached to such letters and do not follow the links (especially if the files are archived) - these are dangerous viruses.

If you received such a suspicious letter from any of the addresses in the format [email protected], please report this to [email protected] so that we can block the sender's account.

The only difference: TUT.BY users in the " Username"indicate not just a login, but full mailbox address, in the format [email protected].

If all the settings are specified, and the mail program does not accept or does not send letters, you can contact for help at [email protected]- Attach screenshots of settings and a window with an error message to the letter.

The only difference: in the "Username" field, you will need to enter the mailbox address in the format [email protected]. We recommend choosing IMAP of the two possible incoming mail protocols.

Moreover, on mobile devices you can also work with mail through the web interface (login from the page https://mail.tut.by).

Unfortunately, the ability to install avatars on Yandex.Mail for TUT.BY users is not provided. Sometimes, user photos are added to the lines with sent letters, selected according to the results of automatic data processing social networks... If you find an error (i.e. the sender does not display your avatar), you can contact Yandex support via the form feedback on the page https://yandex.ru/support/mail-new/web/preferences/about-sender-form.html#about-sender-form.

In 2015, the popular Belarusian portal TYT.BY switched to using the Yandex mail service, as a result of which the owners of iOS devices experienced some discomfort, as they had to re-configure the mail client.

Unfortunately, the setup fails in automatic mode as is the case with Gmail. The problem is aggravated by the fact that during setup, you will need to manually enter the addresses of the POP and SMPT servers, as well as go through the registration procedure on the site itself. Moreover, this nuisance affects all users of the resource - both existing and new. In the instructions below, we will describe in detail the procedure for setting up TUT.BY mail on iPhone and iPad.

How to set up TUT.BY mailbox on iPhone or iPad after switching to Yandex.Mail

1 ... Go to the TUT.BY website in a browser on a computer, smartphone or tablet, enter your username and password, click "Mail".

The resource will automatically redirect you to the registration completion page, where you must enter additional information about your account. Fill in the required fields and click Complete registration.

2 ... Go to the Yandex.Mail web interface using the link, click on the gear icon in the right corner next to the account name and in the pop-up window select the section Other.

3 ... Choose a section Mail programs in the column to the left.

4 ... Check the boxes next to all the items and click the button Save changes.

Attention. Without performing the above steps correct work tut.by mail on iPhone and iPad may not be possible.

5 ... On iPhone or iPad, go to Settings —> mail —> Accounts.

6 ... On the next screen, select " Add account". Since the service you are looking for is absent in the list of proposed services, click " Other«;

7 ... Going to the section "New account", enter your account details and click "Further"... The username must be entered in full, for example [email protected]

Select protocol IMAP or POP to further set up mail on iPhone or iPad.

8 ... Below, fill in all the available cells in this way:

If you have selected the IMAP protocol:

incoming mail server - imap.yandex.ru
outgoing mail server - smtp.yandex.ru
Enter Password and Username. Important! Save in the upper right corner.

If you selected POP:

incoming mail server - pop.yandex.ru
outgoing mail server - smtp.yandex.ru
Enter Password and Username. Important! The username must be entered in full, for example [email protected] Do not forget to confirm actions with a button Save in the upper right corner.

In case of problems, try to manually register the ports for the servers of incoming and outgoing mail (in most cases it is not required):

Incoming mail (POP3):
Server name: pop.yandex.ru;
Use SSL: Yes;
Port: 995.

Outgoing mail (SMTP):
Server name: smtp.yandex.ru;
Use SSL: Yes;
Port: 465.

For users using IMAP4:
Server name: imap.yandex.ru;
Use SSL: Yes;
Port: 993.

This completes the setup of TUT.BY mail on iPhone and iPad.

The set of filters determines how the mail arriving at the user's address will be processed.

How do I create a new filter? Go to the "Settings -> Filters" page, specify a name for the new filter and confirm it by clicking the "Create" button. Switch to the editing mode by clicking the "Edit" link.
The filter is a logical chain of the form: if Meaning Parameter satisfies Condition then execute Action with the indicated Arguments.

As Parameter The following fields can be used:

From field	The email address from which the email was sent. Ex .: @.by (i.e. any addresses in the .by domain) or ivan*@tut.by (any users on tut.by starting with ivan)
Sender	The name of the person or the name of the robot that sent the letter
Sender's name	The name of the sender of the message being processed from the "From:" field
Return-Path field	The content of the service field of the letter "Return-Path:"
To field	The content of the "To:" field. Ex .: "TUT.BY User"
Cc field	Content of the "Cc:" field (Copy)
Any To or Cc fields	Means that Actions over the letter will be executed if they match Conditions for at least one of the addresses listed in the "To:" and "Cc:" fields
All To or Cc fields	This condition means that Actions over the letter will be executed if they match Conditions for all recipients listed in the "To:" and "Cc:" fields
Reply-To field	Email address where the reply to this letter should be sent
Letter subject	The subject of the letter from the "Subject:" field. Ex: * exclusive offer * (i.e. any email with a subject containing the words exclusive offer in uppercase letters)
Message ID	The content of the service field "Message-Id:"
Message size	The size of the message being processed, in bytes. Ex .: 1024 (i.e. 1024 bytes) or 100K (i.e. 100 kilobytes)
Current time	Current time in hh: mm or hh: mm: ss format, where hh is hours, mm is minutes, ss is seconds. It is possible to use the "temporary" suffix am or pm
The current date	Current date and time in DD MM YYYY, DD MM YYYY hh: mm, DD MM YYYY hh: mm: ss, DD MM YYYY hh: mm: ss + ZZZZ or DD MM YYYY hh: mm: ss -ZZZZ formats. Here DD is the current day of the month, MM is the 3-letter abbreviation of the month (Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec), YYYY is the year, hh is the hour, mm is minutes, ss - seconds, ZZZZ - time zone. Ex .: 20 Jun 2000
This day	The current day of the week in digital format from 0-6 (where 0 is Sunday and 6 is Saturday) or 3-letter (Sun, Mon, Tue, Wed, Thu, Fri, Sat)
The letter is not from a robot	Determines if the letter was created by a person or a machine. Requires no indication Conditions and The values since the message is checked for the absence of the lines Precedence: bulk, Precedence: junk, Precedence: list, X-List , X-Mirror , X-Auto *, X-Mailing-List in its headers and the presence of a non-empty header "Return -Path: "
Header field	Checks the email header you specified. For example: the "Header field - equals - X-Mailer: MyMailer *" condition will check for the presence of the "X-Mailer:" header with a value starting with MyMailer.
The letter is encrypted	Determines if the letter is encrypted or signed with an electronic signature. Examination Conditions performed using the following operands: SMIME: encrypted - the message is encrypted using the S / MIME standard; SMIME: signed - the message is signed with an electronic signature according to the S / MIME standard; signed - the message has been signed with an electronic signature; In other cases, the field Condition is left blank.
There is a box	Checks the existence of the specified folder in the mailbox. For example: the "Mailbox exists - equals - Friends" condition will check if there is a folder named Friends in the mailbox.
A source; Any of the recipients; Each of the recipients; Sender server address	For professional users

Most of the listed fields apply the schema Parameter - Condition - Meaning, where Condition can be set to "equal" and "not equal" or "contains" and "does not contain", and Meaning represents some text string-template, in which the group special characters "*" can be used, denoting the presence of any sequence of characters (from 0 or more) in the string instead of the special character. If such a string is not specified, then the presence or absence of this Parameter among the headers of the message being processed.

If you are using Conditions"equal" and "not equal", then a search will be made for the specified by you in The value lines in selected Parameter... If you want to make a comparison Parameter with some set of strings you specified and expect to match at least one of them, then specify them in The value separated by commas (without extra spaces) and use Conditions"contains" and "does not contain".

To the fields "Message Size", "Current time" and "The current date" also applicable Conditions"less than" and "greater than", indicating as The values, respectively, letter size, time of day and current date.

What is the difference between From Field, Sender, and Sender Name?

When using the "From Field", Meaning is compared with the address in the "From:" field of the incoming letter (example: the "From field is equal to - *@tutby.com" condition will be executed for any letter from the tutby.com domain);

When using "Sender", the "Sender:" header in the received letter is analyzed;

When using "Sender's name", the name in the "From:" field of an incoming message is parsed (example: the "Sender's name is equal to - * Vasily *" condition will be executed for messages, the "From:" field of which looks like the following constructs - "From: [email protected](Vasily A. Pupkin) "or" From: "Vasily A. Pupkin" [email protected]"or" From: Vasily A. Pupkin ").

The following commands can act as "Actions":

Save	The message will be copied to the specified in the field Arguments mail folder. The specified folder must exist in the box. When assigning Argument in the form ~ username / folder_name, the letter will be copied to a specific folder of the specified user, but only if you have appropriate
Save encrypted	Acts the same as the Save command, first converting the message to S / MIME encrypted format
Redirect	Forwards the message to the specified in the field Arguments mailing address. If there are several addresses, they must be separated by commas.
Forward	Arguments mailing address. In this case, this user is substituted as the sender. If there are several addresses, they must be separated by commas.
Redirect	Also redirects the message to the specified in the field Arguments address, but at the same time, unlike the "Forward" command, the message headers practically do not change. Only the "Return-Receipt-To:" and "Errors-To:" fields (if any contained in the message) are removed and the "X-Mirrored-by:" header is added.
To answer	Forms a response to the message and sends it to the address specified in the "Reply-to:" field or, in its absence, the address specified in the "From:" field. The line "Re:<предыдущая_тема>". As Arguments sets the message text in which you can use . If specified in the field Arguments the text begins with a "+" sign, then the lines following this sign, for example, additional fields "Cc:", "Bcc:" will be inserted into the header of the letter being formed. Lines separated from such a heading by an empty line will be considered as text. When using this substitution of headers, you will need to set the "Subject:" header (the subject of the letter) yourself, since it will not be generated automatically. Example: Subject: subj X-Field2: 2
Reply All	Acts similarly to the previous option, but sends messages to all addresses listed in the "To:" and "Cc:" fields
Send message	Sends the message specified in the field Arguments... The text should contain lines with the main headers ("To:", "Cc:", "Subject:", etc.), then an empty line and the actual text of the letter. In the text of the message, you can use
Flag	Sets or resets a specific field Arguments a set of flags for this message. Valid values are Read, Unread, Flagged, Unflagged, Answered, Unanswered. Multiple values can be listed, separated by commas
Add title	Adds the specified in the fields to the letter Arguments headers. Headings are written in the format "Title: heading_text"
Mark email subject	Adds to the Subject of the letter (field "Subject:") specified in the field Arguments text string.
Reject	Stops execution of the current filter and all other lower priority filters for this message. This action must be specified as the last action in the rule. The message being processed will be rejected and a delivery failure message will be sent to the sender. In case the string Arguments contains some text, it will be used in the sent message. You can save the text of the rejected email using Action Save to Reject
Stop processing	Stops execution of the current filter and all other lower priority filters for this message. This action must be specified as the last action in the rule. The message will be saved in the Inbox
Delete letter	Also stops the execution of the current filter and all other lower priority filters for this message. This action must be specified as the last action in the rule. The message being processed will be rejected, but a successful delivery message will be sent to the sender if such confirmation has been requested
Save Sender	For professional users. Saves the address of the message sender ("From:") into a special text list whose name is specified in the field Arguments... The subsequent use of the saved data, for example, to check if the sender's address is in the list, is carried out using a filter and the "contains" or "does not contain" conditions (ex: "From field - contains - #BlockedSenders")
Accept request, SendIM	For users of the "calendar" functions of the postal service.

Important: the actions of the current rule are performed only when executing of all conditions specified in it and in the sequence specified by you.
Important: rules with a higher priority (for example, "9") are executed before rules with a lower priority (for example, "3"). If the conditions for the current message are met for rules with the same priority, then their processing will occur in the sequence in which they are displayed on the page with a list of processing rules. Naturally, the process can be interrupted earlier by setting the command "Delete message" or "Stop processing" in any rule.
Important: performing Actions: "Save", "Forward", "Forward", "Reply", "Reply to All" and "Send Message" does not delete the original message. If you want to delete it, then add one more Action "Delete message" at the end of the rule.