Samsung Galaxy reboots by itself - Solutions. Cyclic restart of a Samsung smartphone: causes and solution of the problem I flashed the samsung s3 phone it does not reboot

In this article, we will try to give an extended answer to why the Samsung phone reboots itself during a call, typing, photographing, playing or listening to music.

Most problems will require specialized skills, professional repair equipment and spare parts. Therefore, in such situations, we recommend that you seek help from service center In your city.

Reasons why Samsung phone restarts by itself

1. Software glitch

Samsung phones run Android or Windows Phone(some models). However, it is with the versions for Android that they most often face reboot problems during operation.

If you find that after a recent kernel update (either automatic or manually undertaken by you), problems with self-rebooting began to appear, then you should roll back the firmware to previous version... You can do this yourself (the network is full of instructions on how to flash a phone), or you can turn to the pros for help.

Previous official firmware can always be found on the Samsung website in the corresponding section http://samsung-updates.com/device/.

After the manufacturer releases the next firmware version, you can update, because errors will surely be eliminated after numerous complaints from users from all over the world.

2. Problems with the battery or charging connector

This is the most common reason. To fix it, you may need the professional skills of repairmen in service centers.

First you should check battery for visible physical damage (swollen, oxidized contacts).

Next, let's see if there is any backlash between the contacts of the battery and the phone. The fact is that during a conversation, typing a message or a game, the phone is shaken, which can lead to a slight discrepancy in the point of contact and entail the phone disconnection with the possibility of self-rebooting.

It is not uncommon for the charging connector to become clogged or damaged by physical impact, resulting in a short circuit and causing the phone to malfunction.

3. Due to moisture getting under the Samsung phone case

After contact with liquid, various elements of the phone could fail, which led to a spontaneous reboot of your Samsung.

In this case, diagnostics on professional repair equipment is necessary, because the effects of moisture can manifest themselves in different ways. This is the most difficult reason for the manifestation of this or that breakdown in any gadget to diagnose.

3. Memory overflow

Your Samsung phone requires more than physical storage space for Android or Windows Phone to function properly ( internal phone), but also RAM.

Lack of memory can lead to an abnormal termination of the gadget, followed by a reboot, in an attempt to boot normally.

Install the app Smart Manager, where you can see how much physical and virtual (RAM) memory is free. You can immediately clean / increase / release it.

4. Problems with installed applications

Everyone knows that in Google play(Android app repository) there is practically no moderation. All this leads to the emergence of unstable versions of applications, which are often infected with viruses.

Some applications may simply not be compatible with your phone model or firmware version. You install such an application, launch it, it seems to work, but it starts to overload the memory of your phone, or send incorrect signals to the OS. As a result, an emergency restart of the phone occurs.

Therefore, if you find that your Samsung phone restarts itself after installing an application or a set of applications, try uninstalling them and check the functionality of the gadget.

Other reasons for self-rebooting Samsung phones

In fact, there can be many reasons. We have listed the most common ones.

Often, in order to identify exactly what is affecting an arbitrary reboot, a full diagnostics of the phone is required.

Our workshop will provide you with qualified assistance: they will carry out comprehensive diagnostics, which will determine the exact cause of the problem, and will carry out professional repair of your Samsung phone. Contact us and you will forget about any malfunction of your mobile device.

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Average mark: 3.1

Edward, Samsung a7

After replacing the screen on the phone, it began to reboot. The master says that the problem is in the battery. Tell me how this is possible

Hello!
It's hard to tell what the problem is without seeing the phone. Diagnostics required. A reboot can be caused by software glitch, faults in the power supply circuit, during internal memory phone and other reasons. Diagnostics is free.

Novel, Galaxy A50

2 months. I sit on YouTube, the phone freezes, the touchscreen does not work, and it reboots. Help me please.

Good day!
Most likely, a software failure, the cost of repairs from 1000 rubles, diagnostics are free.

Olesya, Samsung galaxy s5

When you turn on the Internet, the phone starts rebooting without stopping, but when you connect it to the charger, it stops immediately. There was no moisture or shock. The memory was cleared.

Good day!
There may be malfunctions in the power supply circuit, and the cause may also be in the software. The cost of repair is from 1000 rubles, diagnostics are free.

Irinka, samsung galaxy A3 2015

Hello. The phone started to reboot during a call. Beeline network, located in the village. The length of the conversation can be any, after 5 minutes or after 20 the phone itself will reboot spontaneously. When talking via viber, this is not observed. We changed the SIM card and another phone (the same model). And everything is the same. Could there be a reason in the operator and communication, tk. being in another place (in the city), this problem is not observed

Hello!
If with this SIM card different phones behave the same way - they start to reboot, which means that the problem is in the SIM card.

Gennady, Samsung J7 sm730

Good night, I have such a problem, the smartphone works fine, but when I call after 5 minutes it turns off, then reboots, after 5-10 calls the problem goes away, thanks in advance!

Good day!
The reason may be a software failure, faults in the internal memory. The cost of restoration is from 1000 rubles, diagnostics are free.

Kirill, Samsung A50

The phone is 1 month old. When I sit in it, it freezes on pressing and does not respond and reboots. What to do? Tell me please.

Hello!
The reason may be of a software nature, the cost of restoration is 1000 rubles, diagnostics are free.

Dauren, Samsung A9

I sat in YouTube, and while watching, the screen darkened and the Samsung logo appeared. I thought it was a reboot, but I waited about 10 minutes, then the lock screen appeared, I entered the password, but the phone darkened again and everything went as in the beginning, it didn’t seem to drop it, there was no moisture

Good day!
Most likely a software glitch. The cost of restoration is 1000 rubles, diagnostics are free.

Alexander, Samsung j7

Hello. I was sitting like that, I was just watching YouTube, and then the phone just started to reboot. Well, I thought: okay, let it restart. But it did not start to reboot as usual, but the idle screen shows the phone model and that's it, and the reboot lasts every 2-3 seconds and everything repeats. I thought the problem was in the battery, replaced it and it did not give any result, did not fall into the water, did not fall to the ground either. Possibly a virus, but unlikely. Should I do a flashing?

Hello!
Yes, most likely, a software failure, or a malfunction in the internal memory of the phone. The cost of repair is from 1000 rubles, diagnostics are free.

Alexander, Samsung j8

Hello, my problem is that the phone restarts, when you turn on the Internet or switch from Internet to Wi-Fi, it also reboots.

Good day!
Possible consumption on the board, software failure, and other reasons, the cost of repairs from 1000 rubles, diagnostics are free.

Vladimir, Samsung galaxy s6 adge

The phone began to restart by itself. Doesn't even have time to open the main screen. Formatted the phone, it didn't help. Bought in Germany. Also, it does not connect to the network operator

Good day!
If possible, unlocking from a German operator must be specified by calling the service. The phone can reboot due to a software failure, malfunctions in the internal memory, in the power circuit, and others. Diagnostics is free.

Maria, samsung A5 duos

When the phone is charging, it works properly, it writes a 100% charge, but it should be disconnected from the power supply, it immediately turns off and begins to reboot endlessly: it turns on, shows the logo - it turns off and so on endlessly. Can you please tell me what's the matter?

Good day!
The reason may be in the software, as well as in faults in the power circuit. The cost of repair is from 1000 rubles, diagnostics are free.

Alina, Samsung galaxy s8

Hello! The phone often restarts by itself (usually while using applications), it also writes "the application has stopped" (different applications, even those that are in this moment do not use). This does not happen all the time, it can work normally all day, and the next day it closes all applications and reboots several times in a row, then it works fine again. After updating to 9 android, the problem did not go away, everything is the same. What does this mean and what to do?

Good day!

Alexander, Samsung Galaxy S7 Edge

After the update, my phone began to reboot, only the name of the phone lights up on the screen, I handed over the phone to the service, but the error did not disappear, what should I do?

Hello!
The cost of restoration is from 1000 rubles, the problem can be either software or mechanical. Diagnostics is free.

Natasha, Samsung j6 +

Reboots by itself and after reboot does not read the memory card
The phone is 1.5 months old, did not drop, did not get moisture, the memory is not full

Good day!
Diagnostics is required, the cause can be either mechanical or systemic. The cost of repair is from 1000 rubles, diagnostics are free.

Ilya, Samsung j4

Good afternoon, the phone is new, after 2 weeks it began to reboot by itself very often, in 20 minutes it can reboot 4 times, what could be the reason?

Hello!
The reason may be an overload of the phone's memory, in this case it is necessary to delete unused files and applications. There may also be a software failure, the cost of repair is 1000 rubles, diagnostics are free.

ARMEN SIMONYAN, J2 prim

Over time, a window opens to update the phone but is not installed. Failure to download gives

Good day!
Most likely, a software failure, the cost of recovery is 1000 rubles, the diagnostics are free.

Valentine, Samsung Galaxy Tab A 6

A month after the purchase of the tablet, the screen turned yellow, after which it passed out, I had to reboot with the power and volume keys. Now, twice a month, it reboots by itself, and if this happens while watching a video, the screen darkens and a buzz of buzz pours from the speakers, after which the device does not turn on for half an hour. What could be the reasons?

Hello!
The reason may be of a software nature, as well as malfunctions in the internal memory, in the power circuit, and others. The cost of repair is from 1000 rubles, diagnostics are free.

Denis, Samsung galaxy grand prime

During the conversation, he writes "restart", reboots and then works as if nothing had happened. Sometimes it disappears, it happens on the contrary, 5 times a day.

Good day!
The reason may be in a software failure, also in internal memory malfunctions, the cost of repair is from 1000 rubles, diagnostics are free.

Anna, Samsung j6 +

Hello, this model I bought the phone yesterday! By the evening of the same day, the phone rebooted by itself, during data transfer. So he rebooted 3 more times by the morning of the next day ... Did not fall, did not get wet. I have a question, please tell me, be sure to hand over this phone back (diagnostics, repair, flashing), because if you don't hand it over, the problem of spontaneous reboot will become more frequent and aggravated? Or can you walk around with such a device and close your eyes to these not very frequent, but of course, distressing reboots?

Hello!
The fact that the phone restarts in the first days after purchase may indicate a factory defect, microcracks on the board that appeared during transportation and storage in the store, as well as other reasons that can only be found out during the diagnostic process. Whether or not to carry the device under warranty is up to you.

Victor, Samsung Galaxy nout 8

Hello! The smartphone spontaneously reboots for no reason. Apps that stop working constantly appear on the screen. Please comment! The smartphone was bought recently ... did not fall ... did not fall into the water ...

Good day!
Probably a software failure, the cost of recovery is 1000 rubles, diagnostics are free.

Evgeniya, Samsung Note 7

Hello, the phone freezes and restarts. Sometimes the screen freezes for a long time then I hold the side down button and it reboots. What could it be?

Good day!
A software failure is possible, as well as malfunctions with the internal memory, the cost of repair is from 1000 rubles, diagnostics are free.

Nikita, Samsung s 4

The last time, when working or just when it turns off, then it tries to turn on, the white screen saver samsurg lights up, then disappears for a while and again the white screen saver, and so on ad infinitum

Good day!
The reason may be a software failure, as well as malfunctions with internal memory, the cost of repair is from 1000 rubles, diagnostics are free.

Konstantin, samsung galaxy a5

fell into the snow later began to reboot itself every 5 seconds

Good day!
Repair cost from 1500 rubles.

Michael, Samsung J7

You put the unlocking on the fingerprint, then everything is fine, it cannot be unlocked, but in the password you enter it reboots

Hello!
Diagnostics is required, a program failure is possible, and other causes of a malfunction, the cost of repair is from 1000 rubles, diagnostics are free.

Irina, Samsung J4

Good afternoon. They gave my son a completely new phone, in front of me the girl turned it around ... they didn't drop it, they didn't wet it, they didn't shake it ... it was still empty, but even then it rebooted by itself ... What happened to it? Maybe you know? The son is upset in other ways, as I am.

Hello!
The exact reason for the reboot can be said after diagnostics, the usual malfunctions in this case are a software failure, damage in the power circuit, microcracks in the elements of the board. If the phone is under warranty, you should contact the warranty service center.

customer, Samsung Galaxy J7 2016

The phone went into the cell. Wrote a camera crash. We tried to reboot, as a result, it reboots by itself. The lock screen turns on for a second and reboots again.

Good day!
Probably a software failure, the cost of repair is 1000 rubles, diagnostics are free.

He began to reboot himself when you did not touch him, he does this every 10 minutes. I reset all the settings - it didn't help. Moisture did not get in, but it did fall a long time ago, about six months ago. The battery is not bloated. Can you tell me what could be the problem?

Hello!
The reason may be a software failure, microcracks on the board after a fall, and others, the cost of repair is from 1000 rubles, diagnostics are free.

Daniyar, Samsung j4 2018

Hello Samsung j 4 tell me the problem is that the phone reboots during the game "any game", it is not enough, there is a lot of memory, the phone is new, it went under warranty, it was allegedly reinstalled the systems, but the problem remained!

Hello!
Most likely, the RAM can't handle the load from the game. If otherwise the phone is working properly, the problem is not with the phone.

Yuri, iPad mini 2

sensor does not work after falling

Hello!
The cost of repair is 4500 rubles.

Valeria, Samsung galaxy J4

I am now in the hospital, the phone is in use all the time, tk. nothing to do. Recently I began to run it myself sometimes. Tell me, is it from constant use, or should it be cleaned? I did not update the firmware, it did not fall in the hospital.

Good day!
It is possible that the phone's memory is overloaded, try resetting to factory settings, if the problem persists, reasons from software failure to internal memory malfunctions, repair costs from 1000 rubles, diagnostics are free.

Vania, J4

Hello, I'm playing the game mobile legends before everything was fine until a couple of days ago at 1 wonderful moment the phone was clicked and the phone rebooted now it reboots almost constantly only in this game !! I tried to reinstall it did not help !!!

Good day!

Baurzhan, Samsung Galaxy s8

Hello! Why does my phone restart when I want to call? I did not fall anywhere, I did not wash with him. Please, say Me!

Hello!
Possible software failure, try to return the phone to factory settings, if the restart continues, the cost of software recovery is 1000 rubles.

Dima, Samsung j4

I play games and the phone reboots itself what should I do

Good day!
A software failure is possible, the cost of recovery is 1000 rubles, diagnostics are free.

Ivan, Samsung Galaxy J4

Hello, I have such a problem when I play FIFA Mobile after a while the phone starts to reboot, it happens periodically 2-3 times a day, moisture and water did not fall, and this only happens with FIFA Mobile, the game was reinstalled, it is useless.

Hello!
Most likely the game takes a lot random access memory... If the rest of the time the phone is working properly, then the problem is not with the phone.

Semen 535, Slmsung j3

Hello
When I play a game or turn on
it hangs and reboots
help me please
did not fall anywhere, did not touch moisture
1 time there was a failure in the system and was taken to a specialist

Hello!
Possible consumption on the board, incorrect installation of software and other reasons, the cost of repairs from 1000 rubles, diagnostics are free.

Nurik, Samsung galaxy j3 2017

When I play a lot, the phone reboots by itself. what to do?

Good day!
Most likely, the phone's RAM cannot withstand the load, if the phone reboots only during the game, then this is the reason. If a reboot occurs when the phone's memory is not loaded, the cost of repair is from 1000 rubles, the diagnostics are free, most likely a software failure.

customer, samsung S 5

Reboots by itself

Good day!
Most likely, a software failure, the cost of recovery is 1000 rubles, the diagnostics are free.

Andrey, Samsung J7 2015

Hello!
The phone often restarts and knocks out the error of all applications, up to system ones. The phone has no visible damage and is not floated. We tried to reset the settings to the factory settings and reflash, none of this helped, the phone still reboots and knocks out errors. Often, applications simply stop and simply do not turn on anything until the restart.
Tell me what else you can do with it and what it can be?

Good day!
The reason is from a deep software failure to malfunctions in microelements of the board, the cost of repair is from 1000 rubles, diagnostics are free.

Andrey, J3

It suggests itself during any game, even if it weighs little. There is a lot of memory and operational too.

Hello!
A software failure is possible, the cost of repair is from 1000 rubles, diagnostics are free.

Aset, Samsung Galaxy j3 30F / DS 2017

Recently I began to reboot myself when I play the game. I have only one game, but it is heavy and takes almost 1 gig. The game was installed a long time ago and this was not the case before. Reboots only when I play

Good day!
Most likely, the phone's memory cannot withstand the load from a heavy game, a software failure is also possible, the cost of repair is from 1000 rubles, diagnostics are free of charge.

customer, Samsung j3

HELLO. MY PHONE DIDN'T FALL INTO THE WATER BUT FALLED SOME 17 TIMES ON THE FLOOR. I AM VERY AFRAID THAT THE PROBLEM WILL NOT BE SOLVED, AND ELSE - AND WHAT WILL HAPPEN IF I RESET TO THE FACTORY SETTINGS?

Hello!\
If you reset to factory settings, the phone will reset all information and return to the form in which it was when you bought it in the store. All unsaved information will be lost. It is not clear from your message what the problem is with the phone, please clarify.

Nare, Samsung J3 2017

Hello! The phone is almost a year old. Recently I began to reboot myself when I play the game. I have only one game, but it is heavy and takes almost 2 gigs. The game was installed a long time ago and this was not the case before. Reboots only when I play, but this does not happen all the time. It started recently and has been only 2 times so far. It rarely fell and moisture did not get in.

Good day!
Try to reset to factory settings, if the problem persists, diagnostics are needed, most likely a software failure, the cost of repair is from 1000 rubles, diagnostics are free.

Vlad, Samsung j3

Say hello, forgive me for telling you again, but during the game, the phone reboots at any time. what is the reason?! Thank you

Good day!
The reason may be that the preliminary memory of the phone cannot withstand the load, there may also be a software failure, the cost of repair is from 1000 rubles, the diagnostics are free.

Vlad, Samsung GALAXY A5

The phone did not get caught in the rain, it may have fallen, after a small child dropped it turned off, when trying to turn it on, it began to reboot by itself, does not respond to the buttons, constantly shows the inscription "Samsung GALAXY A5 (and below the inscription) POWERED BY android" battery it is impossible to get it from the inside, the phone cannot be disassembled.

Hello!
The reason may be a software failure, as well as damage to the board as a result of a fall, the cost of repair is from 1000 rubles, diagnostics are free.

Darina, samsung j3

The phone was about 9 months old, did not fall, moisture did not get. I started to reboot myself when Wi-Fi or mobile Internet was turned on and I was on YouTube or Instagram, or I was just looking for something in the browser.

Hello!
Try to reset to factory settings, if the problem persists - software recovery 1000 rubles, diagnostics are free.

Vladimir, Samsung galaxy s5

After trying to do a factory reset (settings-zip and reset - reset data) the phone has rebooted and no longer boots. First, the logo, then the robot for 1 second and reboot again. And so an infinite number of times! It is impossible to enter the recovery!

Hello!
The cost of software restoration is 1000 rubles.

Alexei, samsung j710

The phone reboots from light impacts, even very light ones, for example, when I put it on the table not very neatly. The phone did not fall, did not get wet, did not overheat.

Good day!
Possible malfunctions in the power supply circuits, the cost of repair is from 1000 rubles, diagnostics are free.

Tanya, Samsung Galaxy J3 2016

I started to reboot on their own, but at first I received a notification that some programs had stopped working (programs on the memory card). after rebooting, they disappear or do not work by the time I do not manually reboot the phone. What could be the problem?

Hello!
Most likely, a software failure, the cost of software recovery is 1000 rubles, diagnostics are free.

Andrey, Samsung galaxy note 8

I bought a new device in mvideo and after a couple of weeks spontaneous reboots began and the cherry on top of the cake was that the display went out but the sensor was working. By holding the power button, I rebooted and voila, it works. But he began to perform such somersaults with enviable constancy. Tell me what could be the reason? In s.ts. I can’t get there yet.

Hello!
The cause may be a defective software, also malfunctions in the board's microelements - flash memory, etc., the exact reason can be said only after diagnostics.

Title, Samsung J 3

The phone is new. From the first day it began to reboot by itself

Good day!
The problem may be in the software or in faults in the board, the cost of repair is from 1000 rubles, diagnostics are free.

Anastasia, Samsung J3

The phone is a year old, it began to reboot on its own if the Internet was turned on and the video was paused. Tell me, what could it be? The phone was not dropped. No moisture penetrated.

Hello!
Try to reset to factory settings, if the problem persists, the cost of software recovery is 1000 rubles, diagnostics are free.

Novel, Samsung j3

The phone is new, already twice with an interval of 3 months, applications are independently deleted and some contacts, what could be the reason? Thank you

A smartphone or tablet can restart on its own for several reasons. Check the recommendations for each one in turn.

One-time software glitch

Don't worry if your device rarely reboots - once a week or two.

First, it may be due to by accidental pressing Power button. If you hold it down for a few seconds, the device
will reboot.

Secondly, over time, the battery wears out and can produce unstable voltage, especially when heavy loads... This is a natural process; in the future, it will simply need to be replaced.

UBANK application

Some devices (Galaxy A8 / A8 +, S8 / S8 +) had problems with the pre-installed UBANK app. If your device has such an application, please disable it.

If the device stops rebooting on its own, the problem is with the app. Try turning it on later if you need it.

If your device continues to reboot after turning off UBANK or you don't have such an app, go to the next recommendation.

If the device reboots once a week in strictly certain time, the "Automatic reboot" function may be enabled. Check it out: Menu - Settings - General settings - Reset - Auto restart must be turned off.

If auto reboot was turned off or it didn't work, go to the next recommendation.

Impact of installed applications

The device may restart due to applications that were installed after purchase. Some of the installed applications freezes and stops the operating system. To clear this "error" the device is rebooted.

Check to see if installed applications to operate the device by loading the device into safe mode... In this mode, all downloaded applications are disabled and only those that were installed at the factory work.

If the device is operating normally in safe mode, some downloaded application is to blame. Unfortunately, there is no way to determine which one, so we recommend uninstalling one at a time, starting with the last installed or updated. After uninstalling the application, observe the operation of the device. If the problem went away, it was the remote application. If it does not disappear - it was not in him, delete the following.

If your device still reboots in safe mode, skip to the next recommendation.

If you have been the owner of the Galaxy S3 for a long time, then you could have got into a strange "event" - the phone turns off and restarts for no apparent reason. Don't worry, because you are not alone and Samsung is aware of these situations.

The post appeared on Reddit and currently has over 150 comments written by members of the XDA-Developers community discussing the sudden death of the Galaxy S3.

A little more than a month ago, a similar topic was even raised, which collected more than 60 pages of discussions, and at the time of this writing, it was already known in detail when and because of what the Galaxy S3 could go into clinical death. The user TurtleRecall was able to describe the problem more summarily.

At the time of his comment on the XDA forum, the discussion had already gone up to page 56 and users were constantly writing that their flagship had suddenly passed out. The device can work from 150 to 200 days and then only something like this can happen. If the user did not manage to get root-rights or install custom firmware, then Samsung could still change the device under warranty.

It has been speculated that the NAND is corrupted and that is why the problem arises. It is troubling that Samsung has already replaced boards of the same make, which raises a big question about the general problem of smartphones released 6 months ago or so.

A similar thing suddenly happened with my friend's smartphone, although he did not install himself any custom firmware, or even root-rights. And I was constantly on official firmware from Samsung, upgrading from ICS version to Jelly Bean. Samsung does not officially admit that there is a problem, but after contacting the service center, we witnessed that we were not the first with such a problem, and recently there have been a lot of such calls to the Samsung call center.

It turns out that the board in the Galaxy S3 was dying for no reason and Samsung changed them for free, although the replacement was again with the old-style boards, and therefore the smartphone may die again after a few months, or even earlier.

This is not the first time we have reported this problem with a popular smartphone. Again we see that no device is perfect and regardless of the operating system on which the device is running, some problems still appear. However, this does not mean that this should happen with a smartphone.

Anyway, we do not know the true scope of the problem, because there are no comments from Samsung on this issue. However, we believe that only a limited number of Galaxy S3 units are affected by sudden death. Otherwise, we would have seen a more resonant discussion.

Although today is December 21, and maybe that's why the Galaxy S3 began to die almost in droves? Supposedly the end is near? Joke.

Seriously, we are waiting for your comments and opinions on this topic. Have you faced this problem? If yes, how did it help you? official service Samsung?

(4 estimates)

Samsung constantly reboots

Despite the fact that the Samsung Galaxy is the top model of the global brand, it, like many smartphones, can fail and start constantly rebooting. Such a breakdown can be caused by a malfunction of any program or operating system on which this phone is running.

A hardware failure can also cause problems, as a result of which the smartphone will constantly or periodically reboot.

note

Such behavior of Samsung Galaxy will cause a number of inconveniences to the user, and in the worst case will lead to a complete loss of data on the mobile device and the inability to use the gadget for its intended purpose.

What to do if Samsung phone keeps restarting? Let's consider several reasons for such a malfunction and try to find ways to eliminate it.

Reboot reasons and how to fix them

Many users, as well as more experienced service center specialists, identify several main reasons why Samsung Galaxy is constantly rebooting:

breakage of power contacts or lithium-ion battery;
mechanical damage to the phone;
failure of the system board as a result of oxidation of contacts or conductive connections under the influence of moisture;
breakdown of a RAM module or processor;
incorrect operation of one or more applications;
destruction of the nucleus.

We will try to independently identify several reasons for the phone's malfunctioning and, if possible, fix the problem without resorting to the help of experts or a service center. First, you need to determine the nature of the malfunction, that is, what caused it.

All types of breakdowns can be roughly divided into 2 types:

mechanical damage- occur if any of the parts of the phone fails;
software problems- caused by incorrect or wrong work any system application or third party program on the phone.

note

If the Samsung Galaxy is constantly rebooting, reacting to user actions (for example, pressing a finger on the screen sensor), it must be put into safe mode. With this launch, the device loads only basic system applications.

Everything extraneous programs installed by the owner of the handset after activating the device, in this mode will be forcibly disabled.

Safe mode

Safe Mode is activated on all Samsung Galaxy phones in the same way. Let's take a look at how this is done on the Galaxy S6 Edge as an example.

To enter safe mode on this device necessary:

While holding down the power off button, select the "Turn off" option. Wait until the smartphone screen goes out completely and does not take any action.
If the model of the problem gadget provides removable battery then the most in a simple way turning off the phone 100% will remove the lithium battery and leave it in this position for a few seconds.
Replace the battery and turn on the Samsung Galaxy phone.

It's important to know

At the time when the manufacturer's corporate logo appears on the screen, you need to hold down the lower key of the volume carriage, that is, the "Volume -" button. If all actions were performed correctly, a corresponding inscription will appear on the screen, which will inform the owner that the phone was loaded in safe mode.

After the final download, you need to perform any actions with standard applications, for example:

open the file manager;
see the amount of memory;
check the settings;
download system updates ();
use a standard internet browser;
record a video, take some photos, etc.

If Samsung does not reboot while doing this, there is a very high chance that incorrect work provoked precisely third party applications that do not belong to the official software. This method check gives about 90% of an accurate identification of the cause of the breakdown. In other cases, the fault should be looked for in the mechanical or hardware part.

Machine breakdowns

If the device worked adequately in safe mode, and when it went into a normal situation it resumed, the question remains what to do: the Samsung phone is constantly rebooting as before. You should start looking for mechanical damage from the removable parts of the mobile device. This could be a battery that has become deformed due to the destruction of an electrical element. By visual inspection it is necessary to determine whether the thickness of the battery plate has increased, whether there are any extraneous bulges, dents or cracks.

If you have a standard household voltmeter available, it will not be superfluous to check the internal capacity of the battery. This procedure should be performed after the battery is fully charged, as a result, there may be 2 results:

the sensor will show 4.0-4.2 V - the battery is in good condition;
the value will be equal to 3.7 V - the battery is discharged.

As a result, the reason for rebooting the Samsung phone lies in low or insufficient power supply. In this case, the battery should be replaced with a new one.

Another reason for turning off or restarting the smartphone may be a small gap between the case back cover and a rechargeable battery.

note

If the phone turns off during a conversation, that is, when it is in an upright position, it is most likely caused by a loose contact between the battery and the electrical circuit.

You can check and fix this breakdown in an elementary way: lay a thin layer of paper between the battery and the back cover.

What to do if the Samsung phone is constantly rebooting, and the battery and its contacts are in good condition? The restart may be caused by mechanical damage to the internal parts of the mobile device due to a strong impact on a hard surface. As a result of the phone falling, the connecting or contact wires, thermo-soldering or any other component may peel off. May also crack motherboard, to which all the main elements of the gadget are soldered.

Will be useful

In this case, it is not recommended to repair the phone yourself. It must be handed over to the service center for complete diagnostics, since this procedure requires special equipment and a lot of work experience.

Samsung Galaxy software crashes

If to eliminate mechanical problems an experienced technician or service center may be required, then
software problems can be easily solved at home. The main challenge is to pinpoint the exact cause, namely the application causing the system failure.

There are 3 main reasons for software-related breakdowns:

software conflict of the application with the official operating system Android;
incomplete or incompletely installed program update;
virus applications (spambots) or malicious software (trojans);

Let's consider each of the situations in more detail.

Installed software conflict

If after, bypassing the Play Market, the user found that the phone started to reboot, then the problem of the malfunction lies precisely in this software.

Remove the conflicting program. You must go to the section "Applications", find the problematic utility, and after opening the dialog box, press the button "Delete"... Having performed such a rather simple algorithm, take into account the fact that the remnants of the program may remain in the device's RAM.

You can finally eliminate the application through the standard service section. Recovery Mode:

Turn off your smartphone.
Press 3 keys at the same time: "Nutrition", "Home", "Volume +".
In the Recovery menu that opens, by pressing the volume buttons, go down to the item "Wipe cache partition" and start the cleaning procedure.
When finished, click "Reboot system now" to reboot the phone normally.

Incorrect application update

Frequent rebooting of the smartphone may affect the quality update of standard applications such as google music, maps, camera, standard browser, play market and so on. Newer software versions may not be compatible with the existing phone model.

It will be quite simple to identify such software: it will continuously require updates, over and over again. To solve the problem, follow the steps described below:

Through the settings menu, go to the section "Applications".
We turn over to "Systemic".
We find the required program.
Open its properties and press the following buttons: "Clear cache", "Erase data" and "Remove updates".