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Why the phone does not see the sd memory card or usb flash drive. What to do? Why the phone does not see the SD or microSD memory card - all solutions Empty memory card what to do

What if the phone does not see the memory card? Since I am often asked this and similar questions, I have answered all at once in this article. It will be useful to owners of cameras, Samsung, Lenovo phones, laptops - in general, all those devices that support a memory card and refuse to read the data on the card.

First, some technical details describing the problem. For example, as a result of some manipulations, a mobile device (phone, tablet, smartphone) no longer identifies a memory card (sd card) even through a card reader. All data is written to, bypassing the actual memory card. This is inconvenient, since the SD card is not used, while the memory of the mobile device is rapidly clogging up. The performance decreases accordingly.

So, the problem is described in detail, we proceed to diagnostics of the phone, smartphone, tablet. Let's consider the most common reasons why phones do not see a memory card (flash drive) and how to fix this defect on our own using a card reader.

The phone does not see the sd card due to incorrect file system format or corrupted file table

The cause of the problem... 1) The file table on the sd card is damaged, the markup has flown. 2) You formatted the memory card yourself, as a result of which the phone stopped seeing the USB flash drive. 3) File system of sd card unknown (used in other operating system)

How to fix. 1. Find out the size of your flash drive. If the microSD capacity is more than 32 Gb, it is most likely formatted in exFAT. Not all Android versions support this file system.

2. A quick way to fix the problem is to restart the phone in recovery mode and select the Wipe cache partition option in the Android service menu. This command will clear the contents of the sd card and format the media in the FAT32 file system - it is best for storing files on the phone.

Note... We would not advise inexperienced users to perform this procedure: if you format the wrong partition by mistake, you will lose all data on the phone, including files in the internal memory.

3. The safer (and more convenient) method to format the sd card is via computer. You will need a card reader and SD Formatter program. It will help you format your USB flash drive properly.

4. You can try low-level formatting - however, not all manufacturers offer their software for this (check the memory cards on the website).

The memory card of the phone (tablet) is out of order

The cause of the problem... As a result of mechanical / thermal damage incompatible with life, the phone stopped seeing the memory card or the sd card stopped working. Alternatively, the phone stopped detecting the USB flash drive, the card is also unreadable on other devices.

What to do... Alas, nothing can be done with a damaged sd card. All you have to do is purchase a new sd card that is compatible in volume and specifications with your smartphone or tablet. The most unpleasant moment is that all data that was stored on the memory card of an Android or iOS phone disappears completely. You can no longer restore them - neither by connecting a phone with a USB flash drive, nor through a card reader.

If your flash drive still has a warranty and looks like new (no visible damage), try returning it to the store. If you're lucky, get a brand new replacement card.

Check for bad blocks (bad sectors) via HDDScan

The problem is doubly unpleasant, because the phone was bought a month ago. Decided to transfer some audio-video files from old phone. The new smartphone is j7, and the old one is also Samsung Galaxy Grand Neo ... Data transfer went smoothly.

After about a week, I looked at the sd, and the card did not appear from the native "my files". Looked through, through the xplore file explorer. There all the folders were displayed, but were empty. But here's what to add: the phone's memory also contained music and some videos. So, and they were displayed, but were not "empty", and refused to be reproduced - "playback error". On an old phone with any sd and different old age, this never happened, so what happened, but not this. And this recorded card can be read normally on an old phone, no problem.

For me, the main thing, as you understand, is the phone, is it the reason? Such refusals in reading in a month were two times with internal memory, and four times with sidish memory. Reboot and everything is fine. But is this not the norm for a phone at all?

Answer... There may be several reasons for this behavior.

Perhaps the reason for the error lies in your way of copying files from internal memory to external memory. Try different methods and test: for example, through a card reader on a PC, through a file manager on a phone, etc. Is the described reading error observed in all cases?

However, since you noted that there are no problems with other flash drives, there may be a problem with the memory card. Who is the manufacturer, is the sd card compatible with your phone model? Read user reviews.

Third, update the software on your phone and.

The fourth is the SD Formatter utility. Try different file system formats.

1. The last chance to find the answer to my problem. The Samsung galaxy not 5 (china) phone uses only its internal memory, and the flash drive is not detected. What I just did not do ... I put a checkmark, and inserted it into another mobile phone, formatted it this way and that - it does not help.

2. On a Samsung Galaxy A phone 3 memory card does not work microsd volume of 16 GB. For almost half a year she was in the phone, all photos from the camera were automatically saved on her. The memory card has not been removed since the time it was inserted into the slot. I have been using the phone for almost a year. Previously, there was another card with a capacity of 8 GB.

P. S I moved the card to another phone - he does not see it either. And the computer does not recognize it either. What to do? The flash drive contains all children's photos and videos taken in six months.

Answer... If the smartphone or tablet does not see the USB flash drive, the problem may be in the application, which does not save files to where they need to. Check in the settings where the files are saved - to the sd card, USB flash drive or to the internal memory of the tablet / smartphone. For example, in the Android Gallery settings, you can change the photo storage location.

Reread the article. If all else fails, then the phone may not be able to see the microsd card because it is out of order.

The phone does not recognize the memory card. Transferred everything to internal memory. When the card is disconnected, all files are read, but when connected, they are not. Now when the SD card is disconnected, the internal memory is also turned off and there is nowhere to save information. Tell me what can be done if the memory card is not readable (if possible).

Answer... Was the memory card working before this time? The phone may not support this card model.

If the sd card worked before, you may need to format your card - and it will be available for writing again.

The question is formulated incorrectly: you write that when the memory card is disconnected, the files are read, while you say below that the internal memory is turned off. So where, then, are the files read from?

1. The phone worked with a memory card. A congratulatory video was sent. If you delete it, it reappears. I tried to reflash the phone, but it didn't work. He did not find updates. After some manipulations in the recovery menu, he changed, found updates, downloaded and installed them. The firmware shows its own, but with a fresher date.

After that, the sd card is not detected. The android does not see it and does not define its memory. And other sd's too. Without a card, the phone sees its memory and works fine. What to do if the phone does not see the sd card after the actions of the virus?

2. I put an sd card in the computer - everything reads well there, you can see. And the phone says: SAFE REMOVAL OF THE CARD. Why can't the phone see the memory card? What to do?

Answer... If the phone does not see the memory card, this may be due to a damaged file table on it. How this is related to the recovery is not clear. Try to format the sd card. If nothing changes for the better, change the firmware.

1. I bought a micro USB flash drive 4G into the phone, installed it in the computer via a card reader, wrote the files and installed it in the phone (Microsoft Lumia 530). After a while, I installed it again in the card reader and connected it to my computer. Windows issued a message that the device is faulty and does not read the USB flash drive, but everything works fine through the phone. And this happens with all usb media and devices. I checked flash on many computers before installing it into the phone - everything is OK. After installation, the memory card does not work on the computer - only through the phone.

2. I ordered a USB stick on ebay (universal flash drive i - flash device ). Yesterday I received it, put it in the phone - it works, it works on the computer too. Today I tried to transfer a video from my phone to a USB flash drive, copying began, I left my phone and went away. Upon my return, I found that the program was closed, and the flash drive was no longer detected on the phone, nor was it detected by its computer. What to do?

3. I bought a 32 GB flash drive for my phone from Aliexpress. It worked fine, then the photos that were saved on it were half cropped or there was a gray screen instead. Ultimately, it ceased to be detected by the phone. The computer seems to detect it, but it does not tear it off. Writes something like "insert disc". I tried a lot of things that were written on the Internet, a lot of programs. Some do not see the flash drive, some can see it, but they still cannot format it.Tell me how to bring her to her senses.

Answer... Format the USB flash drive via phone or Recovery (we wrote about this at the beginning of the publication. If it does not help, go to Windows Disk Management and check if the flash drive is mounted when connected to a PC, if the volume is displayed in the list. If necessary, you can create a new partition on the USB flash drive and format in FAT or extFAT using specialized programs.

I turn on music on my phone, he writes: there are no music files. Nokia RM-1035 phone and mirex micro sd (HC) class 4, everything worked yesterday. Probably the memory card is not readable! How do you know if it is working or not?

Answer... Check if other mobile applications can see the contents of the memory card by installing another player. Connect the microsd card to your computer or laptop via a card reader. If in both cases the flash drive is not available, try the other methods described in the article.

Samsung Galaxy A3 2015 phone does not read USB stick. Formatted in all possible formats, but it still didn't help. I connected it to a PC - everything works fine. Why can't the phone see the USB flash drive? Maybe something needs to be changed in the phone settings?

Answer... Go to Settings - Memory. Check the "SD Memory Card" section. Install the file manager and see if the files of the memory card are displayed on it.

In addition to standard formatting, you can try low-level formatting - however, not all manufacturers offer their software for this (check the memory cards on the website).

Another reason why the phone does not see the sd card may be the lack of contact between the memory card and the phone. Check if your device reads other flash drives. If not, take the phone for repair.

Doogee x5 phone. The phone did not see the memory card, but it was there. The data was transferred to external memory by accident. For some reason, the transfer was complete, but the map was still invisible. Pictures, videos, music, disappeared somewhere safely. How to get them back and why does the phone not see the memory card? Is it possible to restore it all somehow? I tried Android Recovery - to no avail.

Answer... If the phone does not see the sd card, then how did you transfer the files to it? Perhaps you just copied them to another location.

Try to connect the memory card through a card reader to the computer and scan with the CardRecovery program. As far as Android Data Recovery is concerned, this program is less functional.

After disconnecting the sd card for working in aparted and performing manipulations in it, do not turn on the sd card again in the prestigio phone. By the way, the laptop doesn't see the memory card either. Actions in recovery did not help. What to do if the phone does not see the memory card?

Answer... Perhaps the operating system and the laptop see the sd card, but the markup has flown off. You need to create a volume in unallocated space. Start - Run - diskmgmt.msc. Find the unallocated area and use the context menu to create a new volume on the sd card, assign a letter, apply formatting. The sd card disk after these manipulations should be defined as before.

I connected the camera as in the instructions (via the USB port), but the camera reads as a Portable device, but it needs a Removable Disk. The camera does not see the memory card in the connected mode, or what is the problem? How can you change the display? Nikon Coolpix S9400 camera.

Answer... Your camera supports SD, SDHC and SDXC memory cards. The computer does not see the memory card as a storage device. You need to remove the card from the camera and connect it to the PC via a card reader. If you have a card reader built into a laptop, it will be even easier to connect the card. After that, you will see the removable disk listed.

mico sd 32G in Android tablet. I will distort in the connector - everything is ok, but after a while the conductor does not see it and through the setup menu, the memory of the SD card does not turn on. if you pulled out and inserted a memory card, it appears. I cleaned the contacts, wiped it with a rectification, but still Android does not see the sd card where is the dog buried?

Answer... Try to test another sd card with your phone. If the situation repeats itself and the smartphone does not see the USB flash drive (the memory card disappears from time to time) - most likely, the matter is in the phone's contacts.

If the other memory card works without errors, we advise you to format the problem card in FAT32 or exFAT - in case the phone does not see the micro SD flash drive due to errors in the file table.

The phone (Samsung Galaxy S5) does not read the memory card. I inserted three cards, and none of them reads, although they are displayed correctly on other devices. In this case, the inscription "Connect SD-card", the font of which was previously gray, becomes white and available for pressing, but if you press, nothing happens. All photos and pictures in the gallery (located in the phone's memory) are not displayed. And applications that are not in the internal memory, but in the phone memory, will not open. Tell me what to do?

Answer... Possible failure at the level of the Android operating system or installed applications. Try to manually resolve the conflict by removing all unnecessary applications from your phone. Update the OS version to the latest through Android settings.

If the phone still does not see the memory card, check the phone contacts: are there any visually noticeable damage to them?

Do you write "on other devices" when you mean a computer? If so, it is likely that the file system is on the NTFS flash drive, but you need to format it in FAT or exFat.

When I insert an sd card into the phone, the device does not detect it. I tried everything: I even inserted it into other phones, I still can't see or read its contents.

Answer... There is too little information about the memory card (there is practically none) to give specific advice. First, check if the phone supports sd cards of the size that is on your card (see the documentation for your smartphone or tablet). If you just bought a memory card, you can exchange it under warranty for a smaller one.

If you have previously used this memory card and it has ceased to be detected on this and other mobile devices, it is most likely out of order.

1. I cleaned the sit card on the computer. Removed everything from her. Now the new teXet X-plus TM-5577 smartphone. Sit the card, I inserted it, he sees it, but nothing swings on the sit card and I can’t transfer anything to it. Tell me what to do?

2. The phone started to turn on by itself periodically (Lenovo A 526). Then I left the house and stuck in the headphones and noticed that not a single track was playing. Later, when I took out my phone, I found that the flash drive could not be read and the saved music was not playing. I tried to reboot the phone - it does not help, I put it in the card reader - he sees a memory card, he put a friend in the phone - too. But he doesn't want me in any way. And the most important thing that confuses me is this notification after turning on the phone with the phrase "Unmount MicroSD before deleting, so as not to lose data.

Answer... You need to reconnect the memory card to the computer (as you did before), format the sd card in a standard way (for example, through Explorer) or using sdformatter. The file system is FAT32. Most likely, it is because of incorrect formatting that the phone cannot write data to the memory card.

After a sudden self-shutdown, the tablet (android 5.1) stopped normally recognizing memory cards in the card reader. Either error checking is in progress, or reading is in progress, which lasts indefinitely. At the same time, half of the programs stop responding, everything slows down wildly, and it becomes impossible to turn off the tablet (only when it is discharged to 0 and cut down). Sometimes (very rarely) after connecting, he sees it, but at the slightest manipulation with the map (even viewing a photo), he immediately loses it and begins to re-read it, and already with the ends. Tested on 3 flash drives, both clean and no, with different formatting and a bunch of dances with tambourines (all according to the recommendations on the forums). The system was rolled back. Nothing helped. He refuses to see a card for 8 gigs at all, although if you connect it via an adapter to a usb connector, everything works fine (like the rest of the flash drives). What is the problem, in the card reader or in the system?

Answer... It is best to connect the problematic memory card to a laptop or, alternatively, via an adapter to usb, as you mentioned. Next, the sd card needs to be formatted.

Most likely, the matter is in the card reader. Many cheap card readers, after a short time, stop reading memory cards correctly and give copy errors or read information slowly.

The system (Android) is unlikely to be related to the problem, since you have already tested several memory cards. Perhaps the point is in a specific application that slows down the system, but this can only be calculated when you reset the phone to factory settings.

Phone Lenovo vibe shot, android 6. there is a sony sd card 32gb in option as an extension of the main memory (ext4). The phone stopped seeing the file system - writes SdCard0 01/01/1970, 00 kb. Windows 7 sees two partitions - 16MB and 30GB, serviceable, 100% free each.

How can you put everything back in place and restore the old files? well, or at least how to pull out the photos and the whatsapp folder?

Answer... To restore a deleted partition on an sd card, R.saver or AOMEI Partition Assistant Standard Edition programs are suitable. If the file table on the partitions contains errors, you can try to fix them using the chkdsk utility under Windows. If it doesn't help, try scanning the sd card (unreadable partitions) with the Recuva utility. Until you overwrite the information on the flash drive or format it, the chances of getting the files back remain high.

Samsung A3 2017 Samsung 64 GB memory card. From the computer I created folders: photos, ringnotes, music, videos, movies, etc. The phone sees only audio, pictures, documents, video. He does not see other folders on the memory card. What needs to be done?

Answer... Install any file manager for your phone (for example, Total Commander or ES Explorer). Create folders directly through these programs and copy everything you need there. The files should be readable on the memory card without problems. It is also possible that those folders that cannot be read from the sd card are hidden or damaged. So it won't be superfluous to format the card to avoid further errors.

Lenovo A2010 phone does not see sd memory card. tried to reboot, writes "Only one sd card is available, it is impossible to switch." Other phones do not have a card. In the computer, it does not show at all through the card reader. Is it really the end, so many photos and videos are missing? Is there anything you can do?

Answer... It looks like the card has reading errors or the markup has flown off. Since the memory card does not open on the computer (i.e., the letter / separate drive is not displayed in the file manager), it makes sense to check if the memory card is defined as a device at all. To do this, go to diskmgmt.msc (Start - Run) and see if unallocated space appears when connecting the sd card to the PC. If appears, create a new file volume in this space via the context menu. If nothing happens, most likely the sd card is out of order.

Phone model sony xperia m4 aqua dual. Within two years, a microSD memory card was installed in the phone. Recently, failures began to occur: at first, in order for the memory card to work, it was enough to restart the phone. Now the phone has completely stopped seeing the map. Formatting failed. Installed a new one. The phone recognizes it (it is in the settings, the photos were sent to the card), however, applications cannot be downloaded from the playmarket (it still shows the download option only to the phone's memory). What needs to be done in this situation with a USB flash drive?

Answer... Format the memory card with specialized applications - the same SDFortatter is fine. Next, check the card for errors using the chkdsk tool.

However, you clarified that changing the memory card does not help. The problem may be caused by specific applications or software conflicts within the Android OS. In this case, we advise you to update the firmware or, as a last resort, reset the phone (perform a hard reset).

Samsung A5 2017, after encrypting the SD card, stopped seeing it. He sees through the card reader on the computer, but does not open. I tried to format (SDFormatter, cmd) - it doesn't work. He sees other flash drives. I checked for errors - it gives an error, but does not fix it.

Answer... Use the following parameters to check the sd card:

chkdsk (drive letter): / f / r

  • / f - fix file system read errors
  • / r - fix bad sectors on sd card

This should fix the errors and allow you to format the sd card in a standard way or through utilities like SDFormatter.

there is a Kingston DTSE3 16G USB drive, the computer does not see it, the flash drive is not readable. periodically the system issues a message that the device can work faster or. are there any recovery programs?

Answer... The flash drive supports USB 2.0. Your computer (motherboard) may have an older version of the ports, causing this message to appear. Therefore, we advise you to update the hardware of your PC if you have not done this for a long time.

Recovery programs will not help you, but correct formatting of the flash drive (in NTFS / FAT) and subsequent error checking via chkdsk will not hurt.

The samsung galaxy tab 4 SM-T331 tablet does not see the SD card. available places 0b, free 0b. And I inserted the same SD card into another device, into my phone, and sees the SD card: available 14.57 free 14.57. I insert another SD card into the tablet - again I do not see, but the phone sees.

Answer... If there are important files on the memory card, make a copy of them on your computer. Then format the memory card and check for errors. If everything is in order, you can use the sd card on your tablet or phone, write files to it. If the situation repeats itself, update the tablet firmware or perform a hard reset. However, this is already an extreme measure, we advise you to first deal with reading errors.

Made the memory card an internal drive on the ZTE blade A 510. After resetting the settings on the phone ( sd the card was in the phone all this time) it stopped working on all devices, Android does not save on it.

Answer... You need to format and mount again microSD as an internal storage. If the memory card opens on your computer, transfer all the data on it to your hard drive.

I have a Samsung Galaxy S4 NEO. I bought a memory card for 16 gigs, but after 5 months of use it at one point stopped seeing all the games that were on it. And the phone sees videos, photos and everything else without any problems. In settings> memory> memory card, the total volume is written, free space - in general, everything is as usual. Help with this problem!

Answer... The easiest way is to reinstall the games. This can be done through the application Google play ... If user data is still stored in the phone memory or on sd -map, games will work as before.If not, try to restore them using the appropriate recovery applications.

From time to time, an error may occur on users' SD cards, in which the camera starts to display messages that there is no free space left although the photographer knows beforehand that it is empty. If you have exactly this situation, then you have come to the right place and our article will help you fix the drive problem.

Let's take a look at a couple of examples from user stories to explore the topic in more detail.

The first case.

The user deleted some images from the SD card on the laptop and when they installed it back into the Sony Alpha camera, she informed him that the drive could not be used due to fullness. However, when trying to view the content, the device does not display images.

The second case.

A user with the same camera had a similar situation, but in the opposite order. First, the error appeared on the camera and only then, when trying to connect the card to the computer, the operating system was unable to open the contents of the drive.

Useful articles

Is there a way to resolve the issue? And if so, which one?

If your camera's SD card unexpectedly encounters a full problem, you should be curious to know the possible causes.

  • 1) There are invisible or hidden files on the media, so the SD card appears to be full, although at first glance there is nothing on it.
  • 2) Formatting error. You may have removed the card at the wrong time, causing the file system to crash.
  • 3) There is a problem with the camera.

Solution one. Display and export of hidden files

Step 1. Export and recover hidden files from SD card.

The first thing to remember in this situation is not to panic after losing access to the information stored on the drive. Unfortunately, in the standard list of Windows software there are no utilities capable of recovering files, so you have to resort to specialized third-party software.

Starus Photo Recovery will be a good choice for both beginner and professional photographer. The application allows the user to forget about the risks of losing important images from weddings and other important events due to a failure on the SD card.

1. Connect the card to your computer. Run the file recovery program Starus Photo Recovery and select the drive you want to scan from the list presented.

2. Choose the type of analysis according to your needs. Fast scan lets you evaluate your drive at lightning speed by finding all the latest files on it. Complete analysis will help you to deeply scan your SD card and find even the oldest files that you may have already forgotten about.

3. Optionally, you can specify additional search parameters, thereby excluding unwanted or unnecessary files from the list.

4. Wait for the scanning process to complete and examine the results carefully. In the list of files presented, you can find the images you need to restore with a preview option in the window on the right. In addition to the photo itself, Starus Photo Recovery provides the user with the ability to see the file creation date, format and resolution in pixels.

5. Having decided on the images that need to be restored, highlight the ones you need and click Further(by default, all found files are selected). Choose the most convenient method from the four suggested and complete the data export process.

Step 2. Show hidden files on SD-card.

1. Open up start menu and enter in the dialog box Control Panel or open it in the right menu.

2. Toggle the parameter View into mode Category and open the menu Appearance and personalization.

3. Open up Folders settings.

4. In the window that appears, open the tab View, scroll down the list of options and select active Show hidden files, folders and drives.

5. Click on Apply and OK to save your changes.

Solution two. Format your SD card correctly

1. Connect your SD card to your computer.

2. Open My Computer and find the damaged drive in the list on the left.

3. Right click on the name and select Format.

4. Select the NTFS file system and start the formatting process.

What to do if Android does not see the microSD flash drive? This question often worries the owners of smartphones and other gadgets, regardless of the manufacturer and cost. Problems of obtaining data from a DVR, installing software on a tablet or smartphone can be solved independently if you know the main causes of the malfunction and how to solve them.

How does the problem manifest

The malfunction manifests itself as follows: after replacing the "micro-SD" card, after rebooting, flashing or simply turning on the device, the gadget does not see the USB flash drive or its contents. As a result, data or installed software is lost, the camera and programs begin to write information to the internal memory of the device. The latter is quickly clogged, there is no room for recording the OS service information, and the gadget loses performance and starts to freeze.

As a result, if the internal memory is small, it becomes impossible to work without a memory card.

To fix the problem, it is necessary to establish the causes of the breakdown. Very often it turns out to eliminate the defect with his own hands, without contacting the workshop.

The phone does not see the USB flash drive due to formatting problems

The partitioning table can be damaged in any file system (NTFS, ExFat, Fat32). As a result, the Android cannot read the files recorded on the SD. Most often this happens when the user tries to format the memory card himself and performs incorrect actions. Another option is a card with a different file system is inserted, for example, from a camera. You can restore the card's functionality by reformatting it. This can be done either by the phone itself or by another android device, or using a computer with a card reader.

The menu of some phones allows you to format the SD card by selecting the appropriate item in the settings. If it is not there, you can reboot the phone, enter the “Recovery” mode and format the file system of the card by selecting the “Wipe cache partition” item.

Important: errors when working with the device in “Recovery” mode can lead to the loss of all data and even the inoperability of the OS. Therefore, inexperienced users should not adopt this method.

It's easier and safer to format flash drives on your computer. To do this, you need a card reader and a formatting program (standard, built into the OS, or any other). You need to remove the USB flash drive from the device, insert it into the card reader and format it in exFAT or FAT32 format. After formatting, Android should start to “see” the flash drive. If this does not happen, the problem is more serious.

The memory card is out of order

Flash memory has a limited number of read-write cycles. In addition, micro-cracks in the board or static electricity can damage the device. In this case, after installation in the card reader, the computer does not detect the USB flash drive. Also, it is not readable on other devices.

It is impossible to recover a damaged memory card or the data on it. This cannot be done either from the android device itself, or by connecting it to a computer as a USB flash drive, or from a computer through a card reader. All that remains is to purchase a new flash card compatible with your device.

Important: sometimes, due to a malfunction of the board, phones and tablets can “burn” memory cards. Therefore, if after a short time after replacing the flash drive it fails again, it is necessary to diagnose the android device.

Memory card and android devices are not compatible

A smartphone or tablet may not see a flash card if it is simply not designed to work with modern storage media. When there is a suspicion that the card does not match the tablet or phone, then you should try to read it on a computer with an adapter for memory cards. If the gadget does not see the card, but the computer sees it, the reason is incompatibility.

All gadgets have restrictions on the maximum size of the memory card: 16 GB, 32 GB, 64 GB, 128 GB. This happens if, for example, you bought a 64 GB card, and the limitations of a smartphone (tablet) are 32 GB.

Another option is a flash drive made according to a technical specification unknown to your device. In this case, the gadget will not recognize it. Therefore, before buying a memory card, you need to study the documentation for your tablet or phone to buy an SD card of the appropriate size and type.

In addition to incompatibility, device damage or software failure may occur. In this case, the computer will also see the flash card, but the phone (tablet) will not.

Program error

In this case, the gadget either does not see the memory card at all, or certain programs do not see it. If you know - the card is empty, although it shows that the space is taken, the problem is in the settings or operability of the OS and software of the phone (tablet). If the android does not see the SD card in the applications, but it does in the recovery, try looking at the settings first. It is possible that the saving path for applications is not set to the card, but to the internal memory. Fix it.

Another solution, when only one application does not see the card, is to reinstall or update it, and also check its own settings.

Important: quite often the phone OS starts to see the inserted card only after a reboot. If the flash card is not visible without rebooting, and then it works normally, nothing else should be done.

When the above does not help, it is worth trying to update the firmware of your tablet (phone). Often, after flashing the OS to a newer version, the device starts working correctly with the SD card.

Broken SD card slot

If the smartphone does not see the USB flash drive installed from another smartphone, while it meets the technical requirements of the device, the problem is in the smartphone itself. In this case, you can try to insert the card so that the contacts in the phone fit snugly against its tracks. To do this, you should try to clean and bend them a little. If the matter is not in the contacts, but in the damage to the controller or card slot, it remains to give the gadget for repair or replace it with a new one.

For example, the HTC srochnyi-remont.ru workshop repairs all models of this manufacturer, as well as other brands. Look for a service center for your phone in your city.

Please tell me how to restore the memory card. She just stopped responding at some point, but remained on her wonderful photos.

Best regards, Mikhail Borisov.

Flash memory made it possible to make drives compact and capacious at the same time. In just a few years, manufacturers have gone from SD format, 32 × 24 mm in size, to miniature Micro-SD, 11 × 15 mm. Now such drives can be seen in laptops, tablets, and smartphones. Therefore, the issues related to them today unite almost all owners of mobile devices. Why can there be data loss on the SD card, and what to do in this case?

Reasons for losing SD card data

An SD card is a very delicate and capricious electronic device. Therefore, anything can disable it:

  • Removing the card from the slot when a device, camera or phone is writing something to it;
  • Discharge of static electricity from the user's hands at the moment the hands touch the contacts of the flash drive;
  • Fall of the device;
  • Sudden shutdown when the battery is completely discharged.

The problem may appear more often if applications have been installed on the card... The likelihood that at the time of a power outage or failure there was a write to the drive is higher in this case. Therefore, smartphone manufacturers recommend installing everything important on the built-in memory of the phone, and storing only photos and music on the SD card.

Methods for recovering an SD memory card and data on it

In the simplest cases, a conventional scan using the operating system: Android or Windows phone helps. After scanning, file system errors are automatically corrected. At most, only the last photo or song is lost. Windows Phone 8.1 and later have their own SD card scanning utility. It starts immediately when the phone starts, if the system suspects errors in the removable storage.

On Android, you might be advised to install a third-party program. One of these is. According to user reviews, it helps many.

Windows recovery

You can remove the card from your mobile device and scan it using the desktop operating system.

Insert the SD card into the reader and run a normal flash drive scan. To do this, right-click on the shortcut and select properties.

Now you can click the Check and restore SD card button. Errors will be found and corrected.

Format SD card

Also can format SD card can be formatted. This is also done through the context menu with the right mouse button.

Please be aware that the format offered by the desktop operating system does not always match the mobile device you are using. After fixing the malfunctions, it is better to format the SD card using the tablet or smartphone itself, in which it is supposed to be used.

SD Formatter

A good solution would be to use the SD Formatter program. It is specifically designed specifically for formatting drives of this type.

This method helps to restore the performance of some models of car navigators.... Errors occurred when writing a large map file with a size of more than 1 GB to a flash drive. After formatting SD Formatter and rewriting all files, the navigator started working correctly.

In some cases, special utilities like EasyRecovery can help in recovering data from an SD card.

Attention! If ChipGenius did not see the flash drive or SD card and it was not read on any device available to you, then all further attempts to revive the drive may be useless.

What if the SD card is write protected?

Another typical failure with drives of this type is the transition to the read-only state. If this happens with an SD card, check the position of the switch on the side. Maybe you put it in read-only mode yourself, by mistake.

Micro-SD does not have such a switch. Therefore, we are dealing with a controller failure. If the card is branded, then you can look for a special utility from the manufacturer. They are produced for use in service centers. Essentially, these programs reset the controller to the original state it received at the factory. Sometimes you can bring the drive itself back to life this way.

If something happens to the SD card, the first thing to do is copy all the files from it to your computer's hard drive or other media! This must be done before any operations with the drive. In the process of working with it with special utilities, you risk losing forever not only a flash drive, but also valuable data on it.

What to do if your SD card crashes regularly

There are only two possible reasons: the drive itself or the device in which you use it. Try replacing the card in your smartphone or tablet with a new one and watch the process. If the malfunctions have stopped, then it is best not to use this capricious drive anymore. At the most important moment, he will let you down and leave you without important files.

If the smartphone is also unstable with a new carrier, then there may be a problem with its controller or firmware. You will try to find a firmware update for the device and learn from the experience of other users. It is known that old smartphones unpredictably work with cards of new formats with high recording density... Perhaps the better case will be with the simpler 16 or 32 GB card.

From time to time, an error may occur on users' SD cards, in which the camera starts to display messages that there is no free space left although the photographer knows beforehand that it is empty. If you have exactly this situation, then you have come to the right place and our article will help you fix the drive problem.

Let's take a look at a couple of examples from user stories to explore the topic in more detail.

The first case.

The user deleted some images from the SD card on the laptop and when they installed it back into the Sony Alpha camera, she informed him that the drive could not be used due to fullness. However, when trying to view the content, the device does not display images.

The second case.

A user with the same camera had a similar situation, but in the opposite order. First, the error appeared on the camera and only then, when trying to connect the card to the computer, the operating system was unable to open the contents of the drive.

If your camera's SD card unexpectedly encounters a full problem, you should be curious to know the possible causes.

  • 1) There are invisible or hidden files on the media, so the SD card appears to be full, although at first glance there is nothing on it.
  • 2) Formatting error. You may have removed the card at the wrong time, causing the file system to crash.
  • 3) There is a problem with the camera.

Solution one. Display and export of hidden files

Step 1. Export and recover hidden files from SD card.

The first thing to remember in this situation is not to panic after losing access to the information stored on the drive. Unfortunately, in the standard list of Windows software there are no utilities capable of recovering files, so you have to resort to specialized third-party software.

Starus Photo Recovery will be a good choice for both beginner and professional photographer. The application allows the user to forget about the risks of losing important images from weddings and other important events due to a failure on the SD card.

1. Connect the card to your computer. Run the file recovery program Starus Photo Recovery and select the drive you want to scan from the list presented.

2. Choose the type of analysis according to your needs. Fast scan lets you evaluate your drive at lightning speed by finding all the latest files on it. Complete analysis will help you to deeply scan your SD card and find even the oldest files that you may have already forgotten about.

3. Optionally, you can specify additional search parameters, thereby excluding unwanted or unnecessary files from the list.

4. Wait for the scanning process to complete and examine the results carefully. In the list of files presented, you can find the images you need to restore with a preview option in the window on the right. In addition to the photo itself, Starus Photo Recovery provides the user with the ability to see the file creation date, format and resolution in pixels.

5. Having decided on the images that need to be restored, highlight the ones you need and click Further(by default, all found files are selected). Choose the most convenient method from the four suggested and complete the data export process.

Step 2. Show hidden files on SD-card.

1. Open up start menu and enter in the dialog box Control Panel or open it in the right menu.

2. Toggle the parameter View into mode Category and open the menu Appearance and personalization.

3. Open up Folders settings.

4. In the window that appears, open the tab View, scroll down the list of options and select active Show hidden files, folders and drives.

5. Click on Apply and OK to save your changes.

Solution two. Format your SD card correctly

1. Connect your SD card to your computer.

2. Open My Computer and find the damaged drive in the list on the left.

3. Right click on the name and select Format.

4. Select the NTFS file system and start the formatting process.

We recommend that you familiarize yourself with all the possible ways to recover SD cards and Flash drives in the article How to recover a damaged flash drive or SD card

Reading time: 3 minutes

What to do if Android does not see the microSD flash drive? This question often worries the owners of smartphones and other gadgets, regardless of the manufacturer and cost. Problems of obtaining data from a DVR, installing software on a tablet or smartphone can be solved independently if you know the main causes of the malfunction and how to solve them.

How does the problem manifest

The malfunction manifests itself as follows: after replacing the "micro-SD" card, after rebooting, flashing or simply turning on the device, the gadget does not see the USB flash drive or its contents. As a result, data or installed software is lost, the camera and programs begin to write information to the internal memory of the device. The latter is quickly clogged, there is no room for recording the OS service information, and the gadget loses performance and starts to freeze.

As a result, if the internal memory is small, it becomes impossible to work without a memory card.

To fix the problem, it is necessary to establish the causes of the breakdown. Very often it turns out to eliminate the defect with his own hands, without contacting the workshop.

The phone does not see the USB flash drive due to formatting problems

The partitioning table can be damaged in any file system (NTFS, ExFat, Fat32). As a result, the Android cannot read the files recorded on the SD. Most often this happens when the user tries to format the memory card himself and performs incorrect actions. Another option is a card with a different file system is inserted, for example, from a camera. You can restore the card's functionality by reformatting it. This can be done either by the phone itself or by another android device, or using a computer with a card reader.

The menu of some phones allows you to format the SD card by selecting the appropriate item in the settings. If it is not there, you can reboot the phone, enter the “Recovery” mode and format the file system of the card by selecting the “Wipe cache partition” item.

Important: errors when working with the device in “Recovery” mode can lead to the loss of all data and even the inoperability of the OS. Therefore, inexperienced users should not adopt this method.

It's easier and safer to format flash drives on your computer. To do this, you need a card reader and a formatting program (standard, built into the OS, or any other). You need to remove the USB flash drive from the device, insert it into the card reader and format it in exFAT or FAT32 format. After formatting, Android should start to “see” the flash drive. If this does not happen, the problem is more serious.

The memory card is out of order

Flash memory has a limited number of read-write cycles. In addition, micro-cracks in the board or static electricity can damage the device. In this case, after installation in the card reader, the computer does not detect the USB flash drive. Also, it is not readable on other devices.

It is impossible to recover a damaged memory card or the data on it. This cannot be done either from the android device itself, or by connecting it to a computer as a USB flash drive, or from a computer through a card reader. All that remains is to purchase a new flash card compatible with your device.

Important: sometimes, due to a malfunction of the board, phones and tablets can “burn” memory cards. Therefore, if after a short time after replacing the flash drive it fails again, it is necessary to diagnose the android device.

Memory card and android devices are not compatible

A smartphone or tablet may not see a flash card if it is simply not designed to work with modern storage media. When there is a suspicion that the card does not match the tablet or phone, then you should try to read it on a computer with an adapter for memory cards. If the gadget does not see the card, but the computer sees it, the reason is incompatibility.

All gadgets have restrictions on the maximum size of the memory card: 16 GB, 32 GB, 64 GB, 128 GB. This happens if, for example, you bought a 64 GB card, and the limitations of a smartphone (tablet) are 32 GB.

Another option is a flash drive made according to a technical specification unknown to your device. In this case, the gadget will not recognize it. Therefore, before buying a memory card, you need to study the documentation for your tablet or phone to buy an SD card of the appropriate size and type.

In addition to incompatibility, device damage or software failure may occur. In this case, the computer will also see the flash card, but the phone (tablet) will not.

Program error

In this case, the gadget either does not see the memory card at all, or certain programs do not see it. If you know - the card is empty, although it shows that the space is taken, the problem is in the settings or operability of the OS and software of the phone (tablet). If the android does not see the SD card in the applications, but it does in the recovery, try looking at the settings first. It is possible that the saving path for applications is not set to the card, but to the internal memory. Fix it.

Another solution, when only one application does not see the card, is to reinstall or update it, and also check its own settings.

Important: quite often the phone OS starts to see the inserted card only after a reboot. If the flash card is not visible without rebooting, and then it works normally, nothing else should be done.

When the above does not help, it is worth trying to update the firmware of your tablet (phone). Often, after flashing the OS to a newer version, the device starts working correctly with the SD card.

Broken SD card slot

If the smartphone does not see the USB flash drive installed from another smartphone, while it meets the technical requirements of the device, the problem is in the smartphone itself. In this case, you can try to insert the card so that the contacts in the phone fit snugly against its tracks. To do this, you should try to clean and bend them a little. If the matter is not in the contacts, but in the damage to the controller or card slot, it remains to give the gadget for repair or replace it with a new one.

For example, the HTC srochnyi-remont.ru workshop repairs all models of this manufacturer, as well as other brands. Look for a service center for your phone in your city.


Part 2: Top 5 Methods to Fix Unsupported SD Card Error

In this part, we are going to focus on how to get rid of the unsupported SD card error.

Method 1: reconnect SD card and device

Regardless of the fact that you receive the message "SD card empty" on your computer or smartphone, the first thing you can try is to remove the card and reinsert it into the device. In some cases, people do not properly insert the SD card into the card tray or slot. If the device is upside down, the device cannot read the SD card. Then turn on your phone or computer and restart it to see if the unsupported SD card error is gone.


Method 2: fix unsupported SD card with chkdsk command

Microsoft introduced a built-in disk diagnostic feature in Windows, chkdsk. It can help you fix a blank SD card.

Step 1. Insert the SD card into the PC. Open File Explorer, find your SD card under Portable Devices and note the drive letter of the card.

Step 2. Press Win + R keys to open the Run dialog box, type “cmd” in the box, and press Enter to open the Command Prompt window.

Step 3.Type "chkdsk [SD card drive letter] / f" and then press Enter key to fix the SD card error.


Method 3: reinstall the drivers to fix a blank SD card

The computer uses drivers to detect the SD card and other portable devices. If something is wrong in the driver, an unsupported SD card error will occur.

Step 1.To reinstall the driver, right-click My Computer on the desktop and select Manage from the menu bar to open Disk Manager.

Step 2.Scroll down to find the Drives object and right click on the SD card drive, click Delete, and then click OK to confirm it.

Step 3.Then restart your computer, Windows will find and install the latest driver automatically.


Method 4: Recover Data from Blank SD Card

Even if unsupported SD card problem occurs, you can recover data from SD card with Apeaksoft Data Recovery.It is the best SD card recovery software that includes many useful features such as:

1. Get your files back in one click when the SD card is empty.

2. Dealing with various factors caused the SD card error, such as incorrect operations, virus attack, file system corruption, etc.

3. Support for various types of data and formats, including all formats of images, video, audio, documents, archives and e-mail.

4. Recover files on unsupported SD card in original format and quality.

5. Preview all files and decide to recover all of them or specific items.

6. This SD card recovery tool is lightweight and can recover files quickly and safely.

7. Besides, data recovery is compatible with 10 / 8.1 / 8/7 / Vista / XP.

In short, it is the best option to recover data from an unsupported SD card.

How to recover files from unsupported SD card

In this part, we will explain in detail how to perform data recovery from compact flash memory. We use 2GB SD card and Windows 10 as an example.

Step 1. Launch Data Recovery and be sure to insert the SD card into your computer. First go to the data types area, select the file types by ticking the appropriate checkboxes like Image, Video, Audio, etc. Then go to the location area and select SD card under Removable devices. After clicking the "Scan" button, data recovery will work automatically.


Step 2.After the standard scan, you will be taken to the results window. And all recoverable files will be saved according to types and formats. Go into each folder and look at them. What's more, the "Filter" function on the top ribbon can quickly find the files you want. If you can't find the files you want to get back, click the "Deep Scan" button to deep scan your SD card.

Step 3. Finally, select all the files you want on the unsupported SD card and click the "Recover" button to start extracting the data to the computer. When this is done, you can open, copy and paste, or edit the files as usual.

Method 5: formatting an unsupported SD card

After recovering data from unsupported SD card, you can freely format the card and restore the file system.

Step 1.Insert the SD card into your Android phone, Windows PC or Mac.

Step 2.On Android phone, go to Settings> Storage, find the SD Card section, and click Format SD Card. Then Android will change the file system to a supported format.

On a Windows PC, go to My Computer, right-click on the SD card in the Portable Devices area and select Format. Expand the drop-down menu under "File System" and select the appropriate file system:

NTFS is the default Windows operating system format;

FAT32 is a widely compatible format;

On a Mac, open the Disk Utility app, select an empty SD card under External, and click Erase on the top ribbon. Change the file system of the SD card and click Erase again. The unsupported SD card should now work fine.


Output:

In recent years, SD card has become widespread in all areas, smartphone owners use it to transfer data, expand the memory of Android phone, save photos in the camera. It makes sense that more and more people are facing SD card related issues. We have shared several ways to fix unsupported SD card error on computer and smartphone.