Computers Windows Internet

Errors and methods of their elimination. Full list of USSD requests for A1 (velcom) subscribers How does it feel to announce that the train is late

USSD requests are an easy and quick way to get the information you need from your mobile operator. One has only to enter the required request in your phone. However, it is simply impossible to remember all of them. So save and use the KB directory with all USSD requests for velcom subscribers.

General information:

Information about the state of the balance at the time of the request

Information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee

Information about the amount of the monthly payment, the remaining amount for payment of goods in installments and the date of completion of the write-off of contributions

The rest of the included minutes of the velcom international service 100/250, the rest of the Internet traffic of the “ITV velcom” service package

Information about the amount payable according to the last invoice, for clients working without prepayment

Information about the number of minutes of outgoing calls made within the Closed Subscriber Group (ZAG)

The total number of minutes used when calling a "favorite" number (tariff plans "Pair", "Time for pairs")

The ability to quickly disconnect communication services in case of debt

Registration of unconfirmed payment

Checking the balance of a subscriber of the "Privetik" tariff plan (available to velcom subscribers, whose number has been assigned as a "favorite" by the subscriber of the "Privetik" tariff plan)

* 101 * Subscriber's number Hi #

"Waiting for a call": the subscriber, whose number has been indicated, will receive an SMS notification with a request to call you back with your number.

* 131 * Company subscriber number #

Replenishment of an account with an express payment card

Change of postal address for delivery of invoices to e-mail

Repeat invoice for the closed period by e-mail

Refusal to receive invoices

Information and service management:

Operation

USSD request

Information about connected subscriber services

Information on the list of services available for connection

Information about the phone number and tariff plan

Change of tariff plan

Information about your number in the international format

Setting / canceling the ban on listening to ACCA news

Reception of USSD messages in transliteration

Reception of USSD messages in Russian

Setting / canceling the ban on the use of conditional call forwarding in roaming

Connecting minute packages to all networks

“Connected again”: all velcom subscribers who called you at a time when you were unavailable or your phone was busy will receive an SMS notification when you are in touch again

Providing the opportunity to work without prepayment

Switching to prepaid work

Activation / deactivation of the Stopitsot service (available to subscribers of the Kedy, Polukedy tariff plans)

Activation / deactivation of the service "Anti-identification"

Activation / deactivation of the Melofon service

Connecting / changing a "favorite" number (not available on tariff plans "Own Network", "BUSINESS.PRO", "BUSINESS.PRO.WEB")

Activation / deactivation of the "Pause" service

Connecting / disconnecting ISSA

Receiving the CCIS password

Connection / disconnection / change of the package within the framework of the "Director package" service for the tariff plan Manager +

USSD help.

Mobile Internet and MMS:

Operation

USSD request

Receiving settings for the "Mobile Internet" service, MMS, streaming video ("Mobile TV"), all available

Receiving test MMS

Connecting / disconnecting the Mobile Internet service, changing the Mobile Internet service package, changing / deleting an application for changing the Mobile Internet service package

Connecting / disconnecting MMS

Information about the connected “Mobile Internet” service package and access point

Information about the connected package of the "Mobile Internet" service, the cost of the package and the date of the next write-off of the cost of the package

Provided Static IP Address Information

Activation / deactivation of the "Antivirus" service

Activation / deactivation of the "Firewall" service

Activation / deactivation of the "Children's Internet" service

Connecting additional traffic to WEB Start, WEB 4, WEB 8, WEB 16

Activation of services "Roaming. Vacation", "Roaming Business"

Deactivation of services "Roaming.Vacation", "Roaming.Business"

Information about roaming partners

Term of validity of services "Roaming.Vacation", "Roaming.Business"

Imagine the situation - at the end of the working day you come home, sit down at your computer, click on the "Establish connection" icon and instead of the usual "Computer registration completed" the system gives you an error. The error number and text are usually enough to diagnose the problem, but often people get lost, although the solution to the problem may be to re-enter the password or plug the disconnected Internet cable into the network card.

Error messages in the Windows XP operating system and how to fix them yourself

Error: 691

Access denied because such username or password is not valid on this domain

Cause: This error occurs when the user typed incorrectly or did not specify at all " Username"And / or" Password».

Solution:

To avoid an error on your home computer, you can check the box “ Save username and password»

The error occurs for users if it is not typed correctly Username or Password.
Solution to the problem: Carefully !!! dial the Username and Password to access the network, you can see them in the user's memo. Data is entered in small Latin letters and numbers without spaces. By default, the password provided by our company cannot contain Latin letters "O" and "L"... If your password contains characters similar to them, then these are numbers «0» and "1" respectively. If the problem persists, call the Technical Support Service.
If you lose the subscriber's memo, you can always restore it at the nearest office of the company.

Error: 678

(The remote computer is not responding)

This type of error occurs when there is no connection between your computer and the access server. Most likely the cause of this error is: malfunctions on the active equipment, the client's network card is not working, the connection is blocked by an antivirus program or a firewall.

Solution:

  • Disable antivirus software or firewall.
  • Disconnect the internet cable from the computer, turn it on again.
  • To restart a computer.
  • Make sure the LAN connection is active. (The lights next to the connection socket are blinking)
  • If the problem persists, call the Technical Support Service.

Error: 769:

(The specified destination is unreachable)

The reason for this error is that the network card on your computer is disabled.
Solution: enable connection: Open a window for network connections, find a local network connection, press pr. kn. mouse and select "Enable" from the menu, or double-click the lion. book mouse connection.

Possible Cause 2: The network card is disabled in the device manager (the network card icon is crossed out with a red cross).
Solution: enable (enable) the network card. Right-click on the network card and click on "Activate" in the tab that appears. The red cross mark should disappear.

If one of the signs is displayed in front of the icon: a question mark, an exclamation mark, then the driver is incorrectly installed on the network card. You need to reinstall the driver ("Update driver ..."). If the network card is not present in the device manager, then it is either disabled in the BIOS, or the driver is not installed on the network card. Recommended: enable the network card in BIOS or update the driver.

Error: 720

(No PPP control protocols configured)

Perhaps the TCP / IP protocol is disabled in the PPPOE connection properties. You can check this as follows: start the AVK-WELCOM connection, click " Properties". In the window that appears, select the tab "Network", we find the item " internet protocol TCP / IP»,

there must be a check mark in front of it, as in the picture.
If you have a checkmark in front of the TCP / IT protocol, and the problem has not been eliminated, then look further:

  1. Fast solution No
  2. Long solution: reinstall the operating system.
  3. Solution option with diagnostics

The error indicates that the registry keys that store the Winsock configuration are corrupted.
Solution:
Stage 1: Checking the integrity of the Winsock2 partition

  1. Click the Start button, click Run, type Command, and then click OK.
  2. Type netdiag / test: winsock and press Enter.
    Netdiag will display the results of checking a number of network components, including Winsock.
    For more information about this test, type the command netdiag in the following form:
    / v: netdiag / test: winsock / v
    Note: The netdiag tool is located in the SupportTools folder of the OS installation disc, or you can download it.
    If Netdiag reports an error, you must restore the registry key Winsock2... To do this, follow the instructions below.

Stage 2: Repairing a damaged Winsock configuration
Enter in the command line

netsh winsock reset

Note: After executing the command, restart your computer.
A warning:
Running the netsh winsock reset command can affect programs that use or control access to the Internet, such as antivirus software, firewalls, or proxy clients. If one of these programs does not work properly after using the method in question, reinstall the program to restore its functionality.

Installing TCP / IP

  1. Right-click the network connection and select Properties.
  2. Click the Install button.
  3. Select Protocol and click Add.
  4. Click the Have Disk button.
  5. Enter C: Windowsinf and click OK.
  6. In the list of protocols, select Internet Protocol (TCP / IP) and click OK.

Error: 800

(The VPN connection could not be created. The VPN server is not available, or the security settings for this connection are not configured correctly)

Solution: Our network does not use this type of connection. We provide Internet access via PPPOE protocol. It is necessary to recreate the connection according to the instructions.

Error: 735

The error occurs if the IP address is hardcoded in the properties of the TCP / IP VPN connection.
Solution:

  1. go to PPPOE connection properties (right-click on the icon - Properties),
  2. open a tab Network,
  3. find Internet Protocol TCP / IP and highlight it.
  4. push the button Properties
  5. mark items "Get ip-address automatically" and "Get DNS-server address automatically".
  6. confirm the changes by clicking OK.
  7. try to connect

Error messages in the Windows 7 operating system and how to fix them yourself

Please try the steps below before calling technical support. The problem may be resolved. Even if the problem persists, these actions will help identify it and reduce the time of your telephone conversation with the technical support operator.

Error 651- means that there is no connection between your computer and the server:

This error can occur for the following reasons:

  • LAN cable not connected or poor contact in connectors.
  • Your computer's network adapter is not working properly. Fixing the problem may require reinstalling the driver or replacing the network adapter.
  • The cable is broken or the access server is down
  • The network adapter is disabled in Device Manager.
  • Invalid service name in PPPoE connection properties

Solution:

Click START -> Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings. Find the "Local Area Connection" icon.

If there is no such icon, then you have a disabled network adapter or its driver is not installed. Please contact technical support.

If a red cross and the inscription “ Network cable not connected»- check the integrity of the cable in the apartment and the quality of the connection in the connector. If there is no damage to the cable and the connection in the connector is normal, contact the technical support service.

If next to the " LAN connection"There is an inscription" Connected", Right-click on this icon, select" Disable ". Wait for the network adapter to disconnect and the message “ Disabled". Right-click the icon again, select " Turn on ". Then try to connect to AVK-WELCOM.

If the problem persists, find the icon “ High speed connection " or " AVK -WELLCOM ". Right-click on it, select " properties ". Check the field “ Service name "- it must be empty. If this field is not empty, erase what is written there and press the button " OK ". Then try to connect to AVK-WELCOM.

Error 720- means that Internet Protocol version 4 (TCP / IP v4) is disabled in "High Speed ​​Connection" (PPPoE):

Solution:

Click START -> Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings. Find the icon " High speed connection" or " AVK-WELLCOM". Click on it with the right mouse button, select "properties", go to the tab " Network". Find the line “ Internet Protocol Version 4 (TCP / IPv4)... Check the box to the right of it in the square. Click " OK ».

If the problem persists, contact the technical support service.

Error 691- Access denied because such username or password is not valid on this domain.

Solution:

Erase the Username and Password and retype. Make sure you write in English letters. Username and Password are entered in "small" English letters. The word client is written with a "small" letter, followed by a hyphen, then numbers, a period, numbers again. There are no spaces in the Username.

If the problem persists, try using a guest account:

Username: avk

Password: avk

All letters are typed in "small" English letters. There are no gaps.

If the above steps did not help to solve the problem, contact the technical support service.

Error messages in Windows 8 and Windows 10 operating systems are similar to messages in Windows 7