Velcom (Hello - Privet) Belarus. Sim card Velcom (Hello - Privet) in Belarus Characteristics of data packages

Austrian Velcom is the strongest competitor to MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map., as well as at a frequency of 900 MHz. Velcom doesn't have 4G / LTE yet.

Tourist tariff plan

Velcom's prepaid card is called Privet (Hello). Like MTS, Velcom has a travel plan that does not require subscriber registration with the Belarusian authorities.

The travel plan is sold for 5 Belarusian rubles in their stores called "Brand Centers" (location). The monthly subscription fee for data transmission and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up. To check the balance, dial * 120 #.

Characteristics of data packets

The default Internet tariff is 0.03 Belarusian rubles per 50 Kb outside of packages. On the tourist line, you can add these monthly data packages:

	Price for 10 days	Price for 30 days

To activate, dial * 121 * 1 * 6 # data transfer rate up to 42 Mbps, where 3G is available. To check the remaining megabytes, dial * 120 * 3 #. The use of the Internet in excess of the package limit is charged at 0.03 Belarusian rubles per MB in increments of 50 KB.

Other tariffs

To get other tariffs, you need to register with the authorities of Belarus. To manage a SIM card, you need to know Russian.

Here's a good overview Internet tariffs for other Privet tariff plans in English. They are too complicated to write about and many tourists will stick with the visitor's plan without registering.

Disabling unnecessary services

These services are included by default and are paid:

Melofon (callback signal): 0.04 Belarusian rubles / day (1.2 Belarusian rubles / month). To disconnect, dial * 424 * 5 * 1 #.
Voice mail: to disconnect dial * 441 * 1 #.
What's New (spam messages): The service is free, but if you click OK on any of the spam messages, you will have to pay. To disable it, go to the SIM card menu and select: "What's new", "Settings", "Service enabled", "Disable" and "Confirm".
The ability to go into a negative balance. To disable negative balance, dial * 145 * 9 #.

More information

APN: wap.privet.by (for the tourist line)
Username and password: privet

Official website of the operatorVelcom (Hello - Privet) Belarus

Website in Russian (for Velcom)։ http://www.velcom.by/ru/private
Website in Russian (for Privet)։ http://www.privet.by/ru/

For convenience, enable the built-in translator in your browser.

“I work as a teacher. Parents of students often call me. I wanted to buy an additional SIM card without a monthly fee. I came to the nearest Velkom point, where I was offered the "Hello" tariff - no monthly fee. I, happy and carefree, began to receive calls from the parents of the students and other acquaintances. But the happiness did not last long. I received an SMS from Welcom that I urgently have to put at least Bn 2 on my account, otherwise my number will be blocked. I went to the Welcom center, where the consultants revealed to me the intricacies of this tariff: every six months I have to transfer Bn 2 to my account. And this is not a subscription fee, but a fee for a SIM card. Why wasn't I immediately warned about this? Anatoly Safonov, Zhlobin ".

Svetlana Rodionova, acting Head of Subscriber Service Department of UE VELCOM:

- The PRIVET service agreement is public, under which communication services are provided to all clients of the company without exception on the same terms. Its provisions are defined in the PRIVET Terms of Service, the agreement with which the client confirms by signing the PRIVET Subscriber Registration Form. You can get acquainted with them on the official website of the company at: http://www.privet.by/ru/chto_takoe/ruls_privet/ or in any velcom store. In accordance with the PRIVET Service Provision Rules, there are four PRIVET subscriber statuses - “Active”, “Outgoing communication barring”, “Blocking” and “Termination of service”.

The "Active" status is counted from the day of the initial activation of the PRIVET subscriber, it is 365 calendar days (including the day of activation) and further depends on the amount of a one-time payment. Upon expiration of the "Active" status, the subscriber is automatically transferred to the "Barring outgoing communication" status. The validity period of the Outgoing Call Barring status is 60 calendar days from the date of transfer to this status (including the day of transfer). Upon expiration of the Outgoing Call Barring status, the subscriber is automatically transferred to the Blocking status, which is valid for 30 calendar days, and then to the Service Termination status, in which he loses the opportunity to use PRIVET services.

Currently, the change in the validity period of the "Active" status, as well as the restoration of the subscriber's service from the statuses "Outgoing communication barring" and "Blocking" are carried out by crediting a one-time payment of at least Bn2 to the subscriber's personal account. At the same time, a one-time payment in the amount from Bn2 to Bn4.99 sets a new validity period for the Active status in the amount of 180 calendar days, and a one-time payment in the amount of Bn5 or more sets a new validity period for the Active status in the amount of 365 calendar days. The company does not plan to change the principle of prolonging the active status of PRIVET subscribers.

We would like to draw your attention to the fact that the PRIVET tariff plans (including the tariff plan "Our Town" you are using) are provided without a monthly fee. All the funds available on the balance of his personal account can be used by the subscriber to pay for the communication services consumed by him.

The payment in the amount of Bn5 made by you on April 6, 2017 extended the term of the subscriber's active status by 365 days - that is, until April 7, 2018, and the payment in the amount of Bn2 - until October 6, 2018.

Information about the state of the personal account and the validity period of the statuses can be received by the subscriber from his mobile phone using the USSD request * 120 # and the call key (no charge).

In addition, we inform you that, according to the Rules, in the Outgoing Call Barring status, the subscriber has access to incoming calls and messages (except for MMS), calls to the inquiry service number 411, USSD requests.

Thank you for choosing the VELCOM Unitary Enterprise as a mobile operator and we hope that the explanations provided will help you in the future when using the company's services.

Are you flooded by neighbors? Calculated in the store? Unreasonably fined? Do you find it difficult to solve everyday problems in the sphere of housing and communal services, trade, transport? Do not find a common language with the district administration, traffic police, bank or travel agency?
Your questions and complaints.

Austrian Velcom is the strongest competitor to MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map, as well as at 900 MHz. Velcom doesn't have 4G / LTE yet.

Guest Internet for tourists to Belarus.

Velcom's prepaid card is called Privet (Hello). Like MTS, Velcom has a travel plan that does not require registration.

Buy a SIM card Welcom.

SIM cards are sold for 5 Belarusian rubles in Velcom stores, called "Brand Centers".

The monthly subscription fee for data transmission and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up.

Balance check Velcom Belarus:

To check the balance, dial * 120 #.

Disabling unnecessary Welcom services:

These services are included by default and are paid:
Melofon (callback signal): 0.04 Belarusian rubles / day (1.2 Belarusian rubles / month). To disconnect, dial * 424 * 5 * 1 #.
Voice mail: to disconnect dial * 441 * 1 #.
What's New (spam messages): The service is free, but if you click OK on any of the spam messages, you will have to pay. To disable it, go to the SIM card menu and select: "What's new", "Settings", "Service enabled", "Disable" and "Confirm".
The ability to go into a negative balance. To disable negative balance, dial * 145 * 9 #.

Tariff plans:

The default Internet tariff is 0.03 Belarusian rubles per 50 Kb outside of packages. On the tourist line, you can add these monthly data packages:

Volume Price for 10 days Price for 30 days
50 MB 1.50 BYN 1.90 BYN
250 MB 2.50 BYN 2.90 BYN
450 MB 2.90 BYN 3.50 BYN
900 MB 3.90 BYN 4.90 BYN
1.8 GB 6.90 BYN 8.70 BYN
3.6 GB n.a. 16,70 BYN

Other tariffs

To get other tariffs, you need to register with the authorities of Belarus. To manage a SIM card, you need to know Russian.

Here is a good overview of Internet rates for other Privet plans in English. They are too complicated to write about and many tourists will stick with the visitor's plan without registering.

Velcom internet settings

APN: wap.privet.by
Username and password: privet