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The most common Apple Watch problems. What to do if the Apple Watch screen isn't working? Last running application

If your Apple Watch won't turn on and won't respond to button presses, try solving the problem yourself. With the instructions and the tools you need, you can quickly fix simple faults. You can find out why the device does not turn on, check the integrity of the control board and the reliability of the contacts, even without special skills.


Most of the time, Apple Watch fails for the following reasons:

  • the power button is broken
  • moisture has entered the protective case
  • clock stuck after an update or as a result of a software crash
  • due to mechanical damage, the watch display was damaged

A common reason Apple Watch won't turn on is when the battery is drained or damaged. In this case, it is necessary to recharge or replace the battery. Hold the button on the side of the device and the Digital Crown to restart the watch until the Apple icon, Apple's signature icon, lights up.

Why does the device not start

If your Apple Watch suddenly stops turning on, the problem might be due to a setting issue. Pay close attention to the notifications that appear on the screen of Apple technology. In them, the developers describe the problems and give options for their elimination. If your Apple Watch is out of power, you should connect it to the charger and wait for the company logo to appear.

If your Apple Watch stops turning on or responding to the charging connection, you can remedy the situation in the following ways:

  • check the depth of insertion of the cable into the socket and the adapter into the socket
  • remove the protective film from the charger
  • clean the device from dirt and dust
  • restart the device (press the side button)


How to quickly reboot an electronic device

You can also check that the charging is working properly. If the Watch icon is on, Apple should be charging automatically. Press the button on the side of the watch and press the Digital Crown to restart your Apple device and make sure your installed apps are working properly.

A common reason Apple Watch won't turn on is when Power Save Mode is running. In this case, pressing the screen will not start the clock.

What you need to know before proceeding with device recovery

To turn on your Apple Watch, press the power button, located on the right side of your device. In doing so, you will notice that the "apple" is on fire. The download duration is determined by the Apple device model and is usually about a minute.

The iWatch device belongs to the category of mini-computers, the installed applications on which must be periodically updated. Apple Watch users report that after a software update, devices start to run faster. If you want to put Apple Watch into battery saving mode, hold the button on the right side of the device until the Eco Mode slider appears.

No messages on the display

Apple Watch is unable to function after being discharged. The display of the watch on which notifications appear is consuming a significant amount of power. A common reason why no alerts appear on your device is when the watch is locked or when Do Not Disturb is activated. You can solve the problem in the following ways:

  • remove passcode that prevents Apple Watch from turning on and the watch display is locked
  • make sure that the settings for Apple technology are correct

Easy ways to fix devices

If you want to check if the charger is working properly, try restarting your watch. To do this, hold down the Side Button and Digital Crown for 10 seconds. In the event that the charge icon is not visible, leave the Apple device plugged in to a rechargeable appliance for several hours.

Simple ways to repair smartwatches that turn off spontaneously:

  • drying devices
  • charge replacement
  • configuring the parameters of Apple technology


Difficult options for troubleshooting breakdowns

If your Apple Watch stops turning on and can't diagnose the problem right away, the damage could be serious. The malfunction may be associated with the failure of the button responsible for turning on the device, the malfunction of the microcircuit, or other reasons.

To determine the cause of the malfunction, you will need special equipment and tools. With their help, you can perform the following repair operations:

  • remove and replace the button responsible for turning on the Apple device
  • update the software if the clock freezes or turns off spontaneously
  • Rebuild Apple Watch Power Chip
  • replace the charger connector

Apple Watch users often experience such problems - after discharging, the watch freezes or turns off. To force a restart, press the side button and the Digital Crown at the same time. If after rebooting the watch turns on, but you do not see that the "apple" is on, or a notification with a red exclamation mark appears, this means that the device cannot be used due to a breakdown of the microcircuit or other parts.

An effective method for solving device problems

If your Apple Watch won't turn on and you need professional help, contact YouDo. Experts will quickly and inexpensively find out the reason why the device does not turn on, the clock is frozen, or the power button has ceased to function.

Cooperation with Yudu performers provides the following benefits:

  • provision of services with departure at any specified address
  • replacement of parts with original components
  • round the clock
  • experience in servicing all models of iWatch devices

Leave a request on this page, describing your problem (for example, "Watch logo is on, Apple is not charging"). Experienced performers can help you inexpensively any day of the week if your Apple Watch won't turn on at all.

If the screen on your Apple Watch does not work, it does not turn on in any way and does not respond to button presses, you can deal with the problem yourself. This requires instructions and appropriate tools. You don't need special skills to understand why the screen isn't working.

Why the screen doesn't work

Some of the most popular reasons Apple Watch can fail include:

  • malfunction of the start key;
  • moisture penetration through the protective case;
  • the device freezes after a software crash or after an update;
  • mechanical impact on the watch screen.

Ways to eliminate breakage

Oftentimes, the screen might not work because your Apple Watch is running low. Then just put the watch on charge. If this does not help, then follow the instructions below:

  1. Check if the Apple Watch Magnetic Charging Cable is deeply inserted into the connector.
  2. Then clean the watch from the dirt.
  3. Try to turn on the device by pressing the side button.

How will the workers of the repair service center help?

If your Apple Watch screen won't turn on and you can't figure out why, then the problem is serious. To determine the malfunction, special equipment and special tools will come in handy - you will have to carry the watch to a repair service center.

Photo: Apple Watch display replacement

Experts will help:

  • remove and replace the watch power button;
  • renew the power supply chip of the device;
  • replace the clock display;
  • change the charging connector.

What to do if your Apple Watch screen isn't working: reset your watch yourself

Sometimes, after discharging, the smartwatch freezes or turns off. To restart Apple Watch, you must simultaneously press the side key and the Digital Crown. The Apple Watch screen may then start working.


Falls asleep when you are not actively using them. There are several convenient functions to wake up or activate the screen.

Wake up on touch, wake up wrist, open last used app are just a few of them. Here's how to set up wake up your Apple Watch screen below.

How to open wake screen settings for Apple Watch

1) Open the app Watch on your iPhone or go to Settings on the Apple Watch itself.

2) Please select The main.

3) Go to the section Sleep wake screen.

How to set up screen wake up

When you enter the Sleep wake screen section, you will see several items. They will be the same on the watch itself and in the iPhone app.

Wrist Raise Activation

This is the easiest and most convenient way to activate the Apple Watch screen. It will wake up automatically when you lift your wrist. Make sure you have the correct orientation of the screen depending on which hand you wear the watch on.

Go to The main > Clock position... After that you can enable the option Assets. When lifting the wrist.

Autoplay audio

This feature is perfect for those who often listen to music or podcasts. In order not to reach your smartphone every time, you can enable auto-start of applications with audio on your smart watch.

Just click on the radio button next to the option Auto-start audio software.

Show the latest app

Here you can configure the display of the last used application.

Let's say you worked with the calendar, but got a little distracted. You can make it open automatically when the screen is activated.

List of all applications

If you get lost in the cloud with app icons, replace it with a handy list. Press hard on the home screen and select "List View" - installed programs will be listed in alphabetical order. This is a new feature in watchOS 4.

Intelligent display

When you lift your wrist to look at the time, the system will show you up-to-date information: upcoming events from the calendar, news headlines, changes in stock quotes, weather and much more. This is the Siri smart display in watchOS 4.

Battery saving


There are many options to save battery power on your watch: mute notifications, sounds, Siri, etc. The least obvious way is to experiment with colors. The watch works with an OLED display, so black pixels on the screen are not highlighted, which means they do not waste battery power. The more black on the screen, the less battery it needs. Install simple black and white dials (Numerals or X-Large) and make the menu black and white (in settings, items "General" - "Accessibility" - "Grayscale").

Volume in AirPods

You don't have to reach for your iPhone to turn down the volume on your AirPods when listening to music from your watch. Open the player (or the Now Playing tab) and turn down the volume with the wheel. With watchOS 4, the watch shows the player on the home screen when music is playing, so you don't have to go to the app every time.

Screenshots of the clock screen

Taking a screenshot on the watch is as easy as on an iPhone - press the wheel and side button at the same time. The screenshot will appear in the feed of photos in the iPhone's memory. The function does not work by default after watchOS 3. To start it, go to the application on your iPhone and turn on screenshots in the General section.

Quick activation of the "Silent" mode


You are in the cinema, and the clock is ringing and sending notifications. To quickly turn on Silent mode, cover the watch display with your palm and wait for the vibration signal. In the same way, reject calls that you cannot answer yet. Check if this function works in the settings (in the item "Sounds, tactile signals").

Last launched application


When you raise your hand, the watch shows the time or current information for that hour. But you can make the watch open the last running application. Specify this in the settings (items "General" - "Activate when lifting the wrist") and, for example, check the map on the watch every two minutes, every hour or always. And between the last launched applications, you can switch faster using the wheel - to do this, you need to click on it twice.

Unlocking MacBook


Unlock your Macbook without a password using your watch. Link your Apple Watch and MacBook to the same Apple ID and set up two-factor authentication. In the macOS system settings, go to the iCloud tab, then to the account settings and enter the Apple ID password, and in the Security tab, enable two-factor authentication. Then come up with a password for the watch in the application on the iPhone (in the "Passcode" item), and in the system settings on the MacBook (the "Protection and Security" tab, then "General") enable "Unlock Mac with Apple Watch". The function is available only for those who have updated their watch to watchOS 3, and MacBook to macOS Sierra.

Finding your lost iPhone


If you can't find your iPhone at home, use your watch: swipe up on the watch screen, go to the control center and tap the phone icon - the iPhone will beep. If this does not help, hold your finger on the phone icon - the iPhone will start blinking with the camera flash. The function works only within the Bluetooth coverage area, that is, within a radius of 100 meters.

Custom message templates


Not using post templates in Messages because they are boring? Go to the Apple Watch app on your iPhone, select "Messages" - "Default responses" and rewrite all templates to your liking. Instead of the vague “I'm on the way”, make a more specific one, for example, “I'm on the Kitay-Gorod”. Templates are available not only in Messages, but also in Facebook Messenger. The latter are configured in the application on the iPhone.

Signal for Siri


Let Siri know that you have finished dictating your message. After you have finished speaking, click on the display - Siri.

Watch and iPhone notifications


When a message arrives on an iPhone, the notification is duplicated on the watch. If you dismiss the notification on your watch, it will disappear on your iPhone as well. But sometimes there is no time to answer, but you do not want to reject the notification either - then it will be forgotten, the interlocutor will be unpleasant. There is a solution - press the wheel when the notification appears on the screen and it will collapse, but not dismiss. If there is too much information in the action center, press hard on the notification screen and clear the history.

Navigation language

Follow the marked route and do not look at the display. The watch itself will tell you where to turn with the help of vibration: a series of short signals - to the right, three pairs of signals - to the left, a long signal - the end of the route. The function is described in the user manual and is enabled automatically.

Do not disturb while exercising

To keep your messages and calls from distracting you from your workout, watchOS 4 automatically turns on Do Not Disturb mode when you exercise. Open the Apple Watch app on your iPhone, go to General> Do Not Disturb, and turn on exercise mode. This is not the only update for athletes. For example, the watch itself pauses a running workout when you stop, and restarts it when you run again. Turn on this feature in the Apple Watch app on your iPhone under Workout.

After purchasing a smartwatch from Apple, you need to perform the initial setup procedure, which takes 10-30 minutes, depending on the amount of content downloaded to the device. See below for step-by-step instructions for setting up your Apple Watch.

In contact with

To set up Apple Watch (any version), you need an iPhone 5 or newer "apple" smartphone with or newer installed. You can find out the firmware version on the iPhone by going to the application Settings and further along the way The mainAbout this deviceVersion.

Note: The order and list of options offered when setting up Apple Watch may differ depending on the model (generation) of the device.

Most of the Apple Watch customization is done on the iPhone.

How to set up Apple Watch: instructions

Power on, language and region setting

1. On your watch, hold down (press and hold) the side button until the Apple logo appears. The first launch may take about a minute.

2. When turned on, a screen appears instructing you to place your Apple Watch next to your iPhone.

3. In the menu that appears, select the language first, and then the region.

Pairing Apple Watch with iPhone

4. On the next screen, you will be prompted to pair (set up sync) with the iPhone. Click on the " Create a pair ".

5. Make sure Bluetooth is turned on on iPhone.

6. On iPhone, launch the Watch app and press the Create a pair, then point the smartphone camera at the watch (align the viewfinder that appears with the watch) or select the setting manually.


7. If you choose to manually pair, the watch will display a six-digit number that must be entered on the iPhone.

8. The following buttons will appear on the iPhone: Restore from backup(if you have previously synced your iPhone with Apple Watch) and Set up like new Apple Watch... Select the option you want to continue setting up your smart watch.

9. On the next screen, you will be asked to choose the hand on which you will wear your Apple Watch.


10. Press the button Accept in the lower right corner to agree with Apple Terms and Conditions.

Entering an Apple ID and setting up security

11. Enter your Apple ID password (which you use in iCloud on iPhone) or skip this step.


12. Indicate if you want to track your workout routes.

13. Choose if you want to share analysis of your watch usage with Apple to improve our products and services.

14. Click OK to get started General settings.


15. Add or unsubscribe to create a passcode. When choosing an option Add passcode, you will need to enter the desired combination of numbers on the Apple Watch screen.

Setting the Healthy Heart function

17. Set up irregular heart rate notifications. Apple Watch allows you to notify the user of suspected arrhythmia.

Activity setting

18. Customize Activity(you can skip this step and configure later). An activity program helps you lead a healthier lifestyle by encouraging you to sit less, move more, and exercise daily.


19. Specify Daily Mobility Target... Set your daily mobility goal calories based on your actual or desired physical activity level. When finished, press the button Set a goal of mobility.