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Disabling the velcom voice box. Toning, advertising, voice mail. What they secretly connect to velcom subscribers. Features of use in roaming

In this Procedure, the following terms and their definitions are used:
"Voice mail»(Hereinafter referred to as the service) is a personal mobile answering machine that allows the subscriber to receive voice messages if his mobile phone is busy, does not answer, is switched off or is out of the A1 network coverage area.
Password Is a four-digit sequence used to identify the subscriber when accessing the voice box.
Voicemail number- number +375296000210, designed to forward incoming calls of the subscriber to voice mail according to a specified condition.
Special technological numbers- numbers +375296000200, 441, +375296000441, 443, +375296000443, allocated for access to the voice box from your mobile phone.
Shared number- number +375296000201 of the voice portal of the service, intended for working with voice mail (listening to received messages, creating a greeting, sending voice messages to A1 subscribers, etc.), including from a “foreign” number. For user identification, a phone number and password are required.
1. The service is included in the basic set of services for all subscribers of the A1 Unitary Enterprise (hereinafter referred to as the company).
2. For new subscribers, forwarding to the voice mail number is set according to the conditions "no answer (30 sec)", "unavailable".
3. To use the service, the subscriber can independently set up call forwarding according to the selected condition to the voice mail number through the telephone set menu or using USSD * 441 * 1 # call.
4. Subscribers of the company, except for PRIVET subscribers, can use the extended package of functions of the Voice Mail service - the Plus package (hereinafter referred to as the package). The package can be connected / disconnected within 24 hours from the moment the application is formed:
using USSD * 441 * 2 # call;
in your personal account;
by the access code when contacting the company's information service by phone: 411 (from a mobile phone in the A1 network without charging);
in sales and service centers A1 (hereinafter - CPiO) or points of sale and service of attorneys (hereinafter - PPO), having issued an application of the established form.
5. For using the package, a monthly subscription fee is charged in accordance with the tariffs approved by the company. The subscription fee is debited every day in equal shares in proportion to the number of days in a month.
6. The package is included in the set of services of tariff plans Smart 1, Smart 2, Smart 3, Smart Infinite, Corporate Smart 1, Corporate Smart 2, Corporate Smart 3, "Business class", Comfort S, Comfort M, Comfort L, Comfort XL , "Start", "Light", "Light +", "Light + for business" and tariff plans of the lines "Employee", "Big plans", "Comfort", "Comfort +", "Comfort + for business", "Business- plan ”, BUSINESS.PRO, WEB, Super WEB,“ Anlim ”,“ Business Anlim ”and is provided free of charge.

7. The package is automatically disabled when you change to a tariff plan other than Smart Infinite, Corporate Smart 1, Corporate Smart 2, Corporate Smart 3, Business Class, Comfort S, Comfort M, Comfort L, Comfort XL, Light "," Light + "," Start "and tariff plans of the line" Employee "," Big plans "," Comfort "," Comfort + "," Business plan ", WEB," Anlim ", Super WEB and" Business Anlim " ... If necessary, the subscriber can independently activate the package in accordance with clause 4 of this Procedure.

8. Subscribers who have connected the package are given the opportunity to receive copies of voice and fax messages to their e-mail address. Subscribers can specify the address for voice mail messages in their Personal Account, or upon an application of the established form in the Central Control Center or Application Program.
9. Clients of the company - legal entities, if necessary, can prohibit the subscribers' independent connection of the package. The prohibition is set upon a written application in the form established in the company, drawn up by the client in the Central Control Center or the Application Program, or through the Personal Account for legal entities (Administrator access level).
10. Subscribers - users of the service can set a password for access to the voice box. This opportunity is provided to subscribers by the access code when contacting the reference and information service (for individuals), or at the request of the form established by the company, drawn up in the CPiO or PPO.
11. A1 subscribers (except PRIVET subscribers) disconnected from outgoing and incoming communications due to debt, as well as in the case of using the "Pause" service, the service is not provided. The subscription fee for using the package, if the service package is provided with a subscription fee, is not charged until the subscriber resumes service.
12. For PRIVET subscribers, the service is provided only in the "Active" status in the absence of voluntary blocking.
13. Access to the voice box using special technological numbers is free of charge.

For its subscribers, the Belarusian telecom operator offers many useful and convenient services. One of them is By connecting it, the client of the cellular company can be sure that he will not miss an important call, even if the mobile device stops working (for example, the battery runs out) or logs into the network. If you have already managed to evaluate all the advantages of this service, but for some reason would like to refuse it, then the information in this article will be useful for you: we will tell you in detail how to disable the voice box on Velcom.

Description of the service

The "Voice mail" option is available for connection on all tariff plans. At the same time, you will not have to pay for using it if we are talking about a standard service (without connecting the Plus package). The principle of the service is to set up forwarding from the subscriber's number to the VELCOM service number. The client can choose the type of call forwarding independently: the number is busy, the SIM card is not registered in the network, the subscriber does not answer. In order for the forwarding to be carried out when all the conditions are met, you can select the type - general forwarding. How to turn off the voice box on Velcom and when you might need it?

Call forwarding: when should you cancel it?

We remind you that the "Voicemail" option operates on the basis of call forwarding. In some cases, even if the service is regularly used, it is necessary to disable it. You should clarify what we are talking about before talking about how to disable the "Voice box" service on Velcom. When you are in the home region, you will not be charged for the fact of call forwarding. But in roaming, if you have conditional call forwarding, you will have to pay twice - for both incoming and outgoing calls. Thus, if you plan to travel outside your region, you should temporarily disable the service. How to disable Voicemail on Velcom?

Option control

  1. Having access to the information service of the VELCOM operator's subscribers, it is possible to adjust the list of available services on the number.
  2. Dial the request * 441 * 1 # on the keyboard of your gadget. The operator will inform about the successful completion of the operation via a text notification.
  3. In the voice communication settings, which can be found in the main settings of the mobile device, it is also possible to disable call forwarding.

How to disconnect the voice box on Velcom (Belarus), and reconnect it, for example, upon returning from roaming? To restore the ability to use the voice box, you can use any of the previously given methods. In this case, you need to set up call forwarding to the number +375296000210, choosing the condition by which it will be performed. Please note that if you are a new subscriber and you have activated the Voice Mail service, then call forwarding works by default if the number is unavailable or does not answer.

An answering machine is indispensable for those who not only do not want to miss a single important call, but also be able to receive voice messages from subscribers who could not get through. The advantage of the service is that the user can customize the service in accordance with his requirements. So, if the usual informing works only when there is no connection with the number, then the answering machine has additional settings.

The operators' service can be called differently: “Answering machine”, “Voice mail”, or “Be in the know”, but the meaning and functionality does not change from this. Today we will tell you about the capabilities of MTS Voice Mail, which has three different modifications. How to connect or disconnect, and what is the cost of an answering machine on MTS?

What is the difference between different versions of the service

Less than a year ago, the operator completely revamped the voicemail service, which received three different modifications. It should be noted that the basic version is free and is provided by default to all subscribers upon a new connection. Other clients can turn on the answering machine on MTS by themselves choosing the desired version, and even free.

The main differences between different versions of the service are in functionality. Depending on the version, a larger number of voice messages are available that you can save in your mailbox, as well as the duration of each of them. The storage period of received messages by voice also differs, which in the basic free version is only a day.

Also, the advantage of the paid versions is the ability to use additional functions that are not provided in the free one. This is an opportunity to listen to received messages not only from the phone, but also through the service website, mobile application, send them to your phone in MMS, or to an email address. Also, on paid versions, you can record your own greeting, and in the basic version, only preset by the operator.

The MTS answering machine number for the basic version also differs depending on the date of service activation. The number was changed two years ago, but it remained the same for subscribers who used the service earlier.

Listening numbers that were in use before September 2016 are also valid for new services in the line.

How to use

To use any version of the service, you must activate it. As we have already said, upon activation of the number in certain tariffs, the basic version of the service is activated. If you need to use extended functionality, then first you need to turn off the free answering machine on your MTS number.


This is due to the fact that the operator's services are not mutually exclusive. Therefore, to connect another version, you need to disconnect the activated one by number, and then connect the desired one. On MTS, you can connect or disconnect an answering machine through your personal subscriber account on the website, in the application, or using two other channels - SMS or USSD.

Service "Voicemail (basic)"
"Voice mail"
"Voicemail +"
Cost, rub / day
0 2,30 3,30
SMS connection
a message with the text "2919" to number 111
message with the text "90 space 1" to number 111
message with the text "90 space 9" to number 111
USSD connection
*111*2919#
*111*90#
*111*900#
Disconnect by SMS
a message with the text "29190" to number 111
message with the text "90 space 2" to number 111
message with the text "90 space 10" to number 111
Disconnect via USSD
*111*2919*2# *111*90*2#
*111*900*2#

After the service is connected, you can configure its operation. The service is automatically activated with standard call forwarding settings, and the answering machine is triggered if the phone is disconnected, unavailable, or busy. If you need to change the settings and disable the use under separate conditions, then you can use the settings menu of your gadget, or do it on the website.

Features of use in roaming

It's no secret that roaming services are paid for according to separate tariffs, and the use of an automatic answering machine is no exception. At the same time, it is difficult to control their use, since not only listening to the left voice messages is paid, but also their recording.

It is difficult to predict how many messages will be left during a trip or a business trip abroad. Therefore, the operator offers the opportunity to restrict the operation of the service when using the services in other countries.

For the basic version, this option is activated automatically when the service is connected, and if necessary, it can be disabled, or, conversely, activated.

To save money when using your phone abroad, you can turn off the service completely in any convenient way.

conclusions

The answering machine service allows you to make the use of your phone number more efficient. Everyone has situations when it is necessary to turn off the phone, or there is simply no way to answer a call. Voicemail allows you not only to find out about missed calls, but also to receive a voice message, even if you just couldn't answer the call.

MTS offers three service options that allow using the answering machine service with broader functionality. In addition to the classic free option, there are two extended ones that will help make the use of the service even more convenient. Received messages can be listened to not only from your number, but also sent to your mail, or simply, if necessary, save them.

The "Voice mail" option provides an opportunity to receive and listen to messages at an accessible time from subscribers who could not get through. The answering machine works automatically if the user's phone is busy, completely disconnected, outside the operator's coverage area, and also in cases when the owner of the device does not pick up the phone. The service is included by default in all Velcom tariff packages (that is, it is available for all customers of the company).

How do I disconnect?

  1. Send the USSD command - * 441 * 1 #.
  2. Use the corresponding command in the mobile device menu.
  3. Activate the disable option in the ISSA subscriber online service.

Service activation

Access the optional service menu through the hardware menu serving the ISSA service or by using the USSD command * 441 * 1 #. Then set up call forwarding to the service number +375296000210 according to the proposed conditions (optional):

  • no answer;
  • the subscriber is unavailable;
  • line is busy;
  • selection of all available conditions.

Additionally, the owner of the phone can record several greetings in the voice box. But their total footage is limited in time - no more than 60 seconds. If the duration of one of the greetings is 40 seconds, then the second can be only 20 seconds.

How do I listen to voice messages?

In case of receiving audio messages, the service sends an SMS to the subscriber with a notification from the service number +375296000441. It contains information about the number of messages received, the number of the last incoming call that left voicemail.

1. Call to the service number (optional):

  • +375296000200
  • +375296000441

2. Call to the public access service - +375296000201. Entering a phone number and a unique password with the addition of the “#” symbol to the authorization data.

Note. You can also use these services while roaming.

Upon completion of listening to the audio message, the user is prompted to perform one of the following actions with it:

  • key "3" - save.
  • key "5" - delete.

Attention! Messages are deleted only after disconnecting the connection with the Voice Mail service. Due to this feature, the subscriber has the opportunity to listen to the voice SMS again while in the option menu.

Instructions for the Plus package

In the Plus package the service provides more functionality: delivery of fax and voice messages to e-mail. The mailbox address can be specified in the CCIS, as well as in the company's service centers in the format of a special application.

Activation / deactivation of "Plus" is carried out in the following ways:

  1. Sending a USSD request - * 441 * 2 #.
  2. Contacting the Velcom help desk using the access codes 410 and 411.
  3. Submission of an application for deactivation / activation in the corporate center.


Hello dear friends! Do you use voicemail services? In fact, rarely does anyone use it.

Most often, after dialing the number, after the dial tone, there is silence and the money is simply spent. Therefore, today I will tell you how to turn off voicemail on a megaphone.

If the phone was switched on, it also informs about missed calls. In this case, read messages can be stored for a day, and unread messages for about two days.

The service can store up to 10 different messages.
The answering machine can be activated when the phone is switched off or out of network coverage. In this case, any incoming call is forwarded to voicemail.



If there is a need, it is not necessary to listen to information on the phone or on the iPhone, this can be done with any Internet access, through the web interface.
There is also such a useful service as a second line. In this case, the caller hears a message that the subscriber is talking.
The answering machine is managed through the portal, which is accessible by number 222.

You can also use this number to customize the service for yourself, record a greeting or set a verbal signature.
Not only Russia falls under this service, it can be used in other countries as well. In this case, the cost is calculated according to roaming rates.

But you can listen to messages absolutely free of charge.

Features of using voicemail

After activating the service, automatic forwarding on unavailability is configured. In this case, all calls are forwarded to the voice mailbox.
You can set up call forwarding using the following commands:

  • **21*+79262000224# - this command allows you to set forwarding to the answering machine number;
  • **61*+79262000224 - setting forwarding if there is no answer to the call within 30 seconds;
  • **67*+79262000224 - setting of call forwarding when the line is loaded.

Call forwarding can also be set using the USSD menu *105*602# ... If you are in roaming, then you need to disable any call forwarding options, since in this case the tariffication is double.
To find out about new messages, SMS informing is used.



You can activate the following methods:

  1. Sending messages via sms and mms.
  2. Sending messages to.
  3. The ability to receive a callback.

To activate this service, you need to activate listening to voice mail. This can be done at the operator's company, as well as by calling the technical support number 0500 .

You can do this using a special service guide. To do this, you need to go to your personal account. Fast way to connect via USSD request *845# .
At the same time, you can activate the package free of charge. But after that a subscription fee will be introduced in the amount of 1.7 rubles per day.

Many users refuse this service, but it is very necessary for business relationships. What is interesting when you activate this service, the service will be automatically disconnected. "who called".
To listen to messages, you need to select the appropriate ones from the general list, and then listen to them. If you are not in Russia, you can listen to messages by phone 9262000222 .

You can also listen from the number 4955025222 from a landline phone. After dialing the main number from 7, dial your own.

How do I turn off voicemail on a megaphone?


There are different ways to disable this service. This can be done from any phone, for example, from Samsung or from another.

Here are the ways:

  1. You can contact the Megafon branch, where managers will help you. In this case, you will receive a message about the disconnection of the service.
  2. You can select the menu * 105 # and turn off the service in a certain field.
  3. Androids even have the Megafon service logo. Through which you can control.

There are certain differences in the North-West megaphone.

To disable, do the following:

  1. You can send SMS with the code 30060 to the number 000105.
  2. Also use the command * 105 * 3006 #.
  3. Dial the number * 105 * 1300 # from the phone, and you should receive a message about successful disconnection. Status is checked by number *105*13#.
  4. Click disable in the voicemail section in your own office.

If you want to disable an unnecessary service, you can very quickly. If you want to add something, then write about it in the comments.

I have nothing more to say today! Until next time!

Voice mail is a convenient toolkit for subscribers who must always be in touch in order not to miss anything important, but cannot keep track of the battery charge of their own gadget. Many people praise this service, but there are those who do not really want to use it, believing that they can perfectly do without it and be in the center of all events. The question arises: how to disconnect voice mail from MTS?

General characteristics of the service

  1. Basic (saves a maximum of 15 messages and only for one day).
  2. Main (you can listen to the messages left for 7-10 days with a maximum of 20 messages, each of which can be up to 90 seconds long).
  3. Extended (storage of messages from 10 to 14 days, the maximum allowable duration of each of them is 2 minutes).

Voicemail number

The official voice mail number is the combination 0860. It is the dialing of this digital code that helps you listen to the message left to you while you were offline. In addition to this number, there is also a special number if you are in the zone of national or international roaming: +79168920860.

An additional bonus to this service is the ability to listen to and view the left SMS via e-mail.

Disconnection of the service

Despite all the advantages and conveniences, the voice box is, unfortunately, an invention of the last century. The outdated service is losing its relevance among the subscribers of the cellular company. This is what becomes the reason that more and more people start looking for ways to disconnect voice mail from MTS.

There are several ways to remove the voicemail service. They differ in methods and codes. The last of which depends precisely on the type of box that was connected earlier. You can also use the disconnection of the service through your personal account. It will take a minimum of time. You can also use the above options. After that, your mailbox will be removed.

In the case when you used the main toolkit (improved mail), you can remove it using the command * 111 * 90 #, as well as a message to the same number as in the first case, only with the text 90_2, where "_" - it is a space designation.

Conclusion

It is no secret that the modern world cannot do without innovations. All customers of different cellular companies actively manage their tariff plans, choosing services that are worth connecting, and those that should go to rest a long time ago.

There are situations when in a certain situation it is impossible to receive a call, or the phone is disconnected, or you find yourself outside the cellular coverage area. In this case, the service provided by the operator - "Voice Mail" will help. Voice messages arriving at the mailbox will allow you to keep abreast of events and not miss important information for yourself - you can always call back the desired subscriber.

When using voicemail, albeit not fully, but you will have access to what the person who called you wanted to convey. The user who made a call to your number and did not receive an answer can leave a short voice message about the purpose of the call. It's still better than not being able to contact you at all.

As soon as there is an opportunity (turn on your mobile, coverage will appear, etc.), you will be able to listen to all incoming calls and voice messages. Everyone is familiar with the principle of the answering machine: a few greeting words are recorded and a request to leave a message. When someone calls and does not receive an answer, after a while the answering machine automatically turns on, and the caller, after listening to the greeting, can briefly say about the purpose of his call or ask to call back. On a mobile device, everything works exactly the same way.

The opportunity to use this service is provided for all subscribers, but it requires a connection, which can be done in various ways.

  1. The simplest thing is to send SMS with the text "2919" to number 111.
  2. If you have an MTS personal account, then everything is also very simple: you need to log in to the system and activate the required service. This self-service system helps to independently resolve many issues related to the service of subscribers by a cellular operator.
  3. You can send a USSD request: * 111 * 2919 #, "Call" key, after which the service will be activated.
  4. The official website of the MTS company provides the addresses of the nearest service centers - having designated your region, you can easily find the closest one. The method is convenient, but it will take some time to visit the center and have an identity document with you.

After activating the service, you will need to configure and record a greeting message. This service also applies to international roaming of MTS.

  1. You can dial the combination * 111 * 2919 * 2 # call, after which the disconnection will occur.
  2. You can send a message to number 111, in the text of which you need to write - 29190.
  3. It is very easy to disable the service through your MTS personal account.
If you have an IMPORTANT or very URGENT question, ask !!!

Cost of voice mail on MTS

You can use any of the offered types of "Voice mail", which differ from each other in the set of services and the time that received messages will be saved and available for listening.

This service is basic and can be used by all subscribers of the network at no additional charge. By default, forwarding to the “Voice mail” number is performed when the mobile is disconnected or when it is out of the network coverage area. It is possible to set up call forwarding to mail if the subscriber is busy.

You can set up call forwarding to the service number +791 689 208 60. If you need to listen to incoming voice messages or record a greeting message, dial 08 60. When using the voice menu, you can use this number to control your voice box.

IMPORTANT: The information on the site is provided for informational purposes only and is relevant at the time of this writing. For more accurate information on certain issues, please contact the official operators.

This will not be difficult to do. There is not one, but three ways.

Method 1: call

Method 2: SMS

You need to send an SMS message to number 111 with the following text: 90 10 (do not forget to put a space between the numbers 90 and 10)

Method 3: assistant

With the help of a personal account, an Internet assistant, you can connect and disconnect any services offered by the MTS operator. Just follow the link by clicking here, enter your phone number and password. In your personal account, using the prompts, perform the actions you need.

Connection of MTS voice mail service

Have you decided to go to the sea and need a voicemail service again? No big deal, it's easy to plug it back in. Again, there are three ways.

Method 1: call

On the mobile device, dial * 111 * 900 # call button and wait for confirmation in the form of an SMS message about the service activation.

Method 2: SMS

Send an SMS message to number 111 with the following text: 90 9 (don't forget to put a space between the numbers 90 and 9).

Method 3: assistant

Using your personal account, which can be accessed using this link, select the "Voice Mail" service and activate it for your phone number. The service is deactivated in the same way.

There is no way to go to the Internet assistant, call or send SMS

In life, it happens. In this case, just go to the nearest branch of the mts company. It can be a large center of a company or a small shop that, along with the operator's packages, sells mobile phones. Ask the employee for help in disconnecting or connecting the Voice Mail service. They will not refuse you and in a few minutes they will perform all the actions that are necessary to deactivate or activate mail.

As it is written at the beginning of the article, the service, unfortunately, did not take root in the vastness of the CIS. The reason why it happened this way and not otherwise is known, perhaps, to the directorate of the operator MTS. Therefore, more and more people do not connect, but are looking for an answer to the question of how to remove voicemail on mts.

Nevertheless, its usefulness can hardly be overestimated. You can take a break from the phone by turning it off for a few days, which is so strongly recommended by American scientists, or, at all, go to rest in hot countries for a couple of weeks. At the same time, all important events will not pass you by, because voice messages will help you find out what your friends, acquaintances, and work colleagues wanted from you at that time. Think before you turn off your mts voicemail service.

Voice mail on MTS is a convenient means of communicating with family and friends when you are out of range or cannot receive a call. The caller will be able to leave you a message on your answering machine, and you will listen to it as quickly as you can. There are three types of voice mail on MTS, and each of them has some differences. Only one answering machine is free. If you no longer need the service, you can easily disable it in the mobile application, personal account, or using USSD commands. In this article, you will learn all the ways to disable the answering machine on MTS.

How to turn off the answering machine on MTS via USSD command

If you do not have access to the Internet, then it is best to disable services using USSD or SMS commands. This way you will not need access to your MTS personal account.

  • * 111 * 2919 * 2 # and call key.

You will receive a notification with the result of the disconnection attempt.

  • To deactivate the "Voice Mail" service, send a request * 111 * 90 # and press the call key.
  • And to disable "Voice mail +" - * 111 * 900 #.

How to turn off the answering machine on MTS through your personal account

A simple way that can be done even without a phone.

  • Log in to your personal account on the official MTS website https://mts.ru/
  • To do this, enter your phone number in the special field, click on the link "Receive password by SMS".
  • Once the password arrives, enter it in the bottom field.
  • Once on the site, look for the "Service Management" tab. Click on it and in the drop-down list click on the line "All connected services".
  • It is here that you can quickly turn off any MTS services, including an answering machine. Find it in the list and click on the red cross next to it.

How to turn off the answering machine on MTS via SMS

Another method that does not require an Internet connection. Your number must not be blocked to be able to send messages.

  • To disable basic voicemail, send SMS 29190 to 111.
  • Disable "Voice mail" - sms 90 2 to number 111.
  • "Voice mail +" is deactivated by the message 90 10 to number 111.

How to turn off the answering machine on MTS through a mobile application

The mobile application from MTS can be downloaded on the Play Market and AppStore absolutely free of charge. Here you can manage all your services.

  • Once in the application, click on the stripes icon in the upper left corner.
  • A menu will open. Find the line "Services".
  • Now go to the "Connected" tab. It remains to find the voicemail and turn the toggle switch to the off state.
  • You will receive a notification about the disconnection of the service.

Today I was extremely surprised to learn that my Velcom SIM card has a balance of 100re without a monthly fee. Simka was in the car and used it extremely rarely, and there should have been more than enough money. He got a little crazy and called Welcom. It turns out that by default (!) The Melofon service is activated (melody instead of beeps), damn it, and it costs 7500% per month. fucking simple. It became interesting what was on the mts. I called and asked - handsome, blasphemy. They call this service toning and it costs 3600 per month and is also connected by default without taking into account your interest.

How to deactivate Melofon service on Velcom - * 424 # call and further by prompts
How to disable Melofon service on MTS - send SMS with text OFF to number 302.

And there is one more "feature" of our lovely operators. I have known her for a long time, but many do not yet. One fine day, the operators connected the Voice mail service to ALL their subscribers. If someone does not know, then if you are unavailable or do not answer for a long time, then the voice mail is turned on where ...

1 0 0

The other day the operator velcom started modernizing the system, which is responsible for the operation of the “Voice Mail” service. The final changes have become that frequent case when a fly in the ointment lurks behind a heap of pleasant new products, which can spoil the mood of many. Classic!

From June 15, the Voice Mail service will become available to PRIVET brand subscribers. Now they, like everyone else, will be able to forward calls to their voice box in case of their own unavailability, busyness or the phone is switched off. The caller will hear a greeting and will be able to tell the answering machine everything that he wanted to say personally.

Comfortable? Of course!

In addition, velcom subscribers (except for PRIVET tariffs, which were again deprived of) the opportunity to receive fax messages to their voice mailbox and forward them to e-mail. To do this, you need to add a special Plus package (* 441 * 2 #). For most subscribers it will cost 2,499 rubles of additional subscription fee, for users of tariff plans ...

2 0 0

As the practice of considering consumer complaints related to the provision of telecommunication services shows, many of the subscribers do not even know what services of the mobile operator they have connected. This situation arises due to the fact that some services are connected automatically, "by default", for the provision of some of them does not require a special application from the consumer.

In accordance with the Procedure for the provision of the Voice Mail service from 15.06.2010, this service is automatically connected to all existing and new subscribers of the company.

Wherein...

3 0 0

The "Voice mail" service allows you to receive voice messages if your mobile phone is busy, does not answer, is switched off or is outside the coverage area of ​​the velcom network. This opportunity is available to all subscribers of the company (except PRIVET subscribers).

* create a voice mailbox (for this you can contact the velcom sales and service center, or call 410 or 411);
* select the required call forwarding condition in the mobile phone menu (the subscriber does not answer, the number is busy, etc.);
* enter the number of the voice mail center for forwarding +375 29 6000210. To disable voice mail, you must cancel the forwarding to the number +375 29 ...

4 0 0

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Operators of mobile systems have once again figured out how to withdraw money for communication. Now for each subscriber, if the call is not accepted or when the subscriber is not available or busy, "Voice mail" is triggered.

“Free minutes started to leave, although I didn't seem to call anyone. It turns out that the voicemail is to blame. Lawlessness! Why should I pay for what is included with the subscriber I am calling. Then let me pay for roaming or something else, ”the citizen Valery Zanko complained to the“ GCH ”hotline.

The Voice Mail service is automatically provided to all subscribers of the company. If your mobile phone is busy, does not answer, is turned off or is out of range of the Velcom network, it allows you to receive voice messages about the incoming call to your number. Thus, the subscriber has the opportunity to know about all important calls! But the subscriber who called you, but did not get through, will have to fork out and pay for the call, even if he is with ...

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To celebrate its 14th anniversary, velcom opened a direct line with TUT.BY readers. During one of the days before the birthday, the company received questions from its subscribers.

As a result of the one-day "marathon", velcom received more than 150 questions regarding the company's work in the market. Some of the most popular were comments related to the billing system, the quality of the network, new services and equipment. A separate part of the questions that received the largest number of "likes" was devoted to the company's loyalty to existing subscribers.

velcom thanks all those who turned out to be not indifferent to the company's call to participate in a direct line with the top manager, and presents to the attention of the portal users a video interview based on the questions asked *.

Attention! You have JavaScript disabled, your browser does not support HTML5, or you have an old version of Adobe Flash Player installed.
Open / download video (122.78 ...

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HOW TO CONNECT / DISCONNECT THE SERVICE

How can I set my Voice Box to receive messages and how can I turn it off again?
To use the "Voice Mail" service, you need to set forwarding according to the selected condition ("no answer", "unavailable", "if busy", etc.) to the number +375296000210. This can be done in the following ways:



If you want to stop using the service, you need to cancel call forwarding to voicemail:
- through the telephone set menu;
- either using the USSD request * 441 * 1 # call;
- using the Internet subscriber service (CCIS).

When will the calls that I receive will be forwarded to my Voice box?
You have the opportunity to independently choose the desired condition for forwarding your calls to your voice box ....

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The “Voice mail” service allows you to receive voice and fax messages if your mobile phone is busy, does not answer, is switched off or is out of the coverage area of ​​the velcom network. This way you will learn about all the important challenges!

How to setup
The service is automatically provided to all subscribers of the company.
In order to use the service, set call forwarding with the desired condition to the number +375296000210 in the phone menu or using the USSD request * 441 * 1 # or using the Internet Subscriber Service (CCIS) in the “Call Forwarding” section.

How to listen to your messages
Call 441 or +375296000441 (free of charge in the velcom network).

Helpful hints:

You can choose different types ...

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In this Procedure, the following terms and their definitions are used:
“Voice mail” (hereinafter referred to as the service) is a personal mobile answering machine that allows a subscriber to receive voice messages if his mobile phone is busy, does not answer, is switched off or is outside the coverage area of ​​the velcom network.
The password is a four-digit sequence used to identify the subscriber when accessing the voice box.
Voicemail number - number +375296000210, designed to forward incoming calls of the subscriber to voicemail according to a specified condition.
Special technological numbers - numbers +375296000200, 441, +375296000441, 443, +375296000443, allocated for access to the voice box from your mobile phone.
Public access number - the number +375296000201 of the voice portal of the service, intended for working with voice mail (listening to received messages, creating ...

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The essence of the problem: For some time now, if you cannot answer a call or are unavailable (busy), the "voice mail" service is activated by default. This little trick allows Belarusian mobile operators MTS and Velcom to charge a call from your potential interlocutor.

Solution:

For Velcom operator: sequentially dial the following combination of symbols and numbers * 441 * 1 # "Call", then select 1 (cancel all)

For the MTS operator: we type the sequence ## 002 # and press the button ...

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Mobile operator MTS announced the expansion of the main package of network settings. The operator's subscribers have access to the "Voice mail" setting.

The "Voice mail" setting is enabled by default for all MTS subscribers who do not have other forwarding, do not use Class 1 and 2 Voice mail, and do not use roaming services. It redirects incoming calls to the "Voice box" if the subscriber is unavailable or does not answer within 30 seconds. After the system greeting, the caller will be able to leave a voice message no longer than 1 minute.

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Voice mail

How to activate the service

The service is automatically connected to all existing and new subscribers of the company. In this case, forwarding to the voice mail number +375 29 6000210 is set for new subscribers according to the conditions "no answer (30 sec)", "unavailable". The set forwarding can be changed by the subscriber independently.

To use the service, set forwarding according to the selected condition ("no answer", "unavailable", "if busy", etc.) to the number +375 29 6000210, using the phone menu or USSD request * 441 * 1 # and the call key ... You can also use the "Call forwarding" section of the Internet subscriber service, in which for your convenience the number +375 29 6000 210 is already ...

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The "Voice mail" option provides an opportunity to receive and listen to messages at an accessible time from subscribers who could not get through. The answering machine works automatically if the user's phone is busy, completely disconnected, outside the operator's coverage area, and also in cases when the owner of the device does not pick up the phone. The service is included by default in all Velcom tariff packages (that is, it is available for all customers of the company).

How do I disconnect?

  1. Send the USSD command - * 441 * 1 #.
  2. Use the corresponding command in the mobile device menu.
  3. Activate the disable option in the ISSA subscriber online service.

Service activation

Access the optional service menu through the hardware menu serving the ISSA service or by using the USSD command * 441 * 1 #. Then set up call forwarding to the service number +375296000210 according to the proposed conditions (optional):

  • no answer;
  • the subscriber is unavailable;
  • line is busy;
  • selection of all available conditions.

Additionally, the owner of the phone can record several greetings in the voice box. But their total footage is limited in time - no more than 60 seconds. If the duration of one of the greetings is 40 seconds, then the second can be only 20 seconds.

How do I listen to voice messages?

In case of receiving audio messages, the service sends an SMS to the subscriber with a notification from the service number +375296000441. It contains information about the number of messages received, the number of the last incoming call that left voicemail.

1. Call to the service number (optional):

  • +375296000200
  • +375296000441

2. Call to the public access service - +375296000201. Entering a phone number and a unique password with the addition of the “#” symbol to the authorization data.

Note. You can also use these services while roaming.

Upon completion of listening to the audio message, the user is prompted to perform one of the following actions with it:

  • key "3" - save.
  • key "5" - delete.

Attention! Messages are deleted only after disconnecting the connection with the Voice Mail service. Due to this feature, the subscriber has the opportunity to listen to the voice SMS again while in the option menu.

Instructions for the Plus package

In the Plus package the service provides more functionality: delivery of fax and voice messages to e-mail. The mailbox address can be specified in the CCIS, as well as in the company's service centers in the format of a special application.

Activation / deactivation of "Plus" is carried out in the following ways:

  1. Sending a USSD request - * 441 * 2 #.
  2. Contacting the Velcom help desk using the access codes 410 and 411.
  3. Submission of an application for deactivation / activation in the corporate center.