Can't activate iPhone after factory reset. When trying to activate, it fails: “Your iPhone could not be activated because the activation server is temporarily unavailable. IPhone hardware issues

The most common problem with an iPhone can be the appearance of error 0xe8000013, which notifies that activation has failed in the phone.

Why does iOS 11 activation error appear?

Activation failed iPhone iOS 11 can happen for several reasons. The most common is considered to be a failure in the Apple service. This happens when replenishment is made with new available types of settings.

At the same time, too many users try to use additional features, which leads to some violations. An equally common occurrence is the impossibility of activating an unlicensed device.

Is it possible to fix an iPhone with error 0xE8000013 in the service

If a failure occurred after flashing or with a phone that worked normally before, specialists can try to restore the settings or replace the faulty modem.

But at the same time, one should take into account the fact that not all services and specialists take on the elimination of such a malfunction.

How to check iPhone for error 0xE8000013

It is very easy to check any iPhone for an iOS 11 activation error, for this you will have to use Apple service, manipulations are performed in the following sequence:

1. We go to the company's website and select the item: "Checking service rights";
2. Enter the combination in the appropriate column serial number or IMEI.
3. After the data has been entered, information about your phone should appear on the Apple website with the specified purchase date, activation and service period.

Note: be sure to check the data received in the phone itself with the serial combination on the iPhone packaging, if the numbering does not match, they are trying to sell you an unlicensed product, that is, a fake

How to solve the problem with activating iPhone with iOS 11: possible options

You can try to fix iOS 11 activation failure in several ways, although no one will give clear guarantees of any of the methods, because it all depends on the causes of the problems.

Reboot the device

In some cases, to fix iPhone iOS 11 activation error, simply restart the phone device. To reboot in the first way, you must simultaneously press the buttons "Home" and "Power", hold for about ten seconds.

Then the device is turned on again, if the problem was related to the quality of the firmware, this method can help. Using the second method, it is necessary to press the same buttons, but hold them for only three seconds. At the same time, they monitor the screen and at the moment when it goes out, turn on the phone.

Change of network

Since iOS 11 only started functioning in 2017, some carriers may drop the activation request.

Therefore, if the activation of iPhone iOS 11 fails, the solution may be to change the network. To do this, they simply change the SIM card to a card of another operator and turn on the communication means.

Note: It happens that the cause of a problem with activation is a faulty SIM card or its absence. Despite the fact that this reason seems almost absurd, sometimes it happens.

Activation via iTunes

Activating iOS 11 error today is possible with the help, for this latest version the player must be installed on the computer.

After that, you need to turn on the phone and connect it to the computer, iTunes program must recognize the communication device and activate it.

Recovering the device to fix the failure

When to fix activation error on iOS 11 no longer in simple ways, you can use another launch option using iTunes.

To do this, insert a SIM card, turn on the device, hold down the "Home" button and, without releasing it, connect the phone to the computer.

Holding down the "Home" button allows the program to recognize the telephone device in a special mode, while you just need to confirm the restoration.

Devices with activation issue on iOS 11

Bugs when activated on iOS 11 are possible on any device, the fact is that with excellent advertising and many advantages, the software still has its flaws.

Many people make the mistake of rushing to change the firmware as soon as it appears, over time any service will improve, but initially it is released in a rather "raw" version.

Activation Failed on iPhone 5S iOS 11

Such a problem with 5S, for which the latest software version is used, is not uncommon, as are the device freezing, communication interruptions, fast discharge and many other side effects of a powerful service.

IPhone 6/6 Plus activation error

Is solved standard ways, may arise due to failures in the system itself, incompatibility with the SIM card and some other problems.

The search for a solution to the problem is carried out taking into account the information about the error.

IPhone 6S / 6S Plus activation failed

Most often characterized by error 0xe8000013 iOS 11, which occurs in refurbished phones, if the procedure was not carried out in the official service center using non-original parts.

IOS 11 activation fails on iPhone 7/7 Plus

In this device, activation problems can occur due to a reset from the operator, when the product is out of service, that is, it is fake, or when the system is too busy.

IOS 11 activation fails on iPhone 8/8 Plus

It happens when the device was repaired or flashed not in a specialized service, after unauthorized interventions, the installation is simply blocked by iOS 11 itself.

The solution can only be a repeated appeal to the "leftist" specialist, who in rare cases can find a way out.

IPhone X activation error (ten)

Apple rejects any possibility of failures for this model, citing the fact that activation is impossible only in case of irrelevant flashing or restoration with "non-native" spare parts.

But in reality, start-up failure can occur even with almost new devices.

IPad on iOS 11 activation failure and Apple's solution

Apple has not yet found a solution to the iPad iOS 11 activation failure, or to be more precise, the problem has not been officially recognized.

Therefore, asking for technical support does not give any results. You can simply use the methods suggested by users to start.

When will the activation error on iOS 11 be completely fixed

Bugs with functioning and activation, Apple promises to fix it before the spring of 2018, but new additions threaten with new troubles, such as the inability to rollback, although it is a rollback that can be a lifesaver for cases when a bug is difficult to fix.

Most annoying iOS 11 bug.

In early October, many iPhone users got error 0xE8000013 while executing full reset, recovery on backup or "clean" iOS installation 11 per device. Error 0xE8000013 is accompanied by an iPhone activation failure message. How to do if your iPhone has been turned into a "brick" due to error 0xE8000013 was described in this manual.

(10.10.2017) There is no way to fix the error yet

The activation failed error 0xE8000013 cannot be fixed at this time. We contacted Apple representatives, and they recommended performing the most common action for various software glitches- firmware via DFU mode. Unfortunately, it does not help to get rid of error 0xE8000013. The company does not give any other comments on the situation that has arisen.

Fix activation failure is real only on iPhone 6s.

Have an iPhone 6s? Rollback to iOS 10.3.3

The only one iPhone model, on which it is possible to get rid of the error with failed activation 0xE8000013 is the iPhone 6s. The iPhone 6s still has the option to rollback to iOS 10.3.3, which fixes the bug.

Detailed instructions on how to downgrade from iOS 11 to iOS 10.3.3 on iPhone 6s are presented.

What to do? Just wait

Many users faced with error 0xE8000013 rushed to contact the service center. However, even the masters of authorized service centers are currently not able to solve the problem.

It is important to understand that this does not mean that your iPhone will forever remain "brick". In previous years, there were similar problems with iOS more than once, and each time Apple solved them in a relatively short time.

In other words, there will be a solution to the problem 0xE8000013 in any case, you just need to wait until Apple understands the situation. Given the number of problem cases, the company is definitely actively working on fixing the bug.

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A frightening screen with an activation error lit up can appear for a number of reasons. Regardless of what exactly led to the "breakdown", the user should know that the further scenario will require, if not repair in the service, then exactly a rollback of the system and a number of other manipulations. Unfortunately, the more “killed” the smartphone model, the less chances that the iPhone activation failure can be corrected. It is important not only to conduct an external examination of the phone, but also to restore the picture that preceded the breakdown. This will help you understand why the iPhone activation failed at all, as well as how you should behave further. It is likely that it will be necessary not only to roll back (return to the previous version) the changes made to the smartphone, but also to clean the device itself. However, it will be fair to say that there are still chances of restoring the smartphone.

Why activation is needed

Before thinking about the question of what to do if iPhone activation fails, some angry users will blame the developers from Apple Inc. for the imperfection of the device. Many adherents of the "apple" more than once seriously criticized the activation procedure as ineffective and problematic.

In fact, the process of activating a smartphone helps to personalize it and customize it to the needs of the owner. It is not recommended to skip such a process, as it can lead to data loss or disruption of the synchronization process in the future. Therefore, the corporation strongly recommends that users go through the activation process every time the device requires it.

What is the reason for the failure

The most common are two specific iPhone activation failures. The first is the hardware, both the device itself and the Apple servers.

If the user is asked to wait with the activation process until a certain conditional period, then it is quite possible that the matter is precisely in the hardware part. This happened when iOS update 9.3, when the company's servers went down due to the simultaneous launch of the boot process from several million devices. This problem can be solved by a banal reboot during the least peak periods. I would like to add that technical support Apple quickly fixes platform congestion issues.

Modem malfunction

If the problem is hardware-based, but Apple's servers are fine, then the problem is in the device. If "iPhone" writes about a failure of the operation, but the other device is updated without problems, then the matter is most likely in the processing of data from a specific device. It is quite simple to check this, just select the item with the letter “i” circled in a circle, after which it will become clear whether the device is capable of receiving data. This item also shows devices. If this is not the case, then the matter is almost 100% in the smartphone modem.

How to fix it

A hardware failure in the activation of "iPhone" can be eliminated either in a licensed service center for a rather tangible amount, or handicraft technologies.

The latter include common private services, but even in such an organization, the foreman will take up the repair of the phone with great reluctance. The more expensive the device is, the more expedient it is to transfer it to a service center, rather than trying to solve the problem on your own.

Also, the reason for the failure to activate the "iPhone" may be a short circuit in the contacts of the board where the modem is located. In some cases, a sharp change in temperature can help when the smartphone is sharply cooled or, on the contrary, heated. However, it is worth carrying out such manipulations at your own peril and risk.

Software glitch

In the event of a software failure, we are talking about installing suspicious software or the shell as a whole. In this case, saving the entire smartphone, as well as fragments of the system and user data, is possible only by rolling back all changes in the gadget to the previous version.

Therefore, it is recommended to perform these functions not only at the request of the software, but also independently. The system can be rolled back in a regular service, after which the chances of resuscitation of the device are high. Otherwise, the gadget will also have to be given to an official service, in which the system will simply be demolished and re-installed, which will also be expensive. Moreover, the owner will have to say goodbye to their files.

Several other reasons for iPhone activation failure

The actual procedure for activating the "iPhone" can be terminated for a number of other reasons that do not depend on the software. Before going to the service center, you should first carry out a few simple manipulations with the device: check for the presence of a SIM card in the slot, rearrange it, and then try to activate the device again. It is also recommended to change the internet channel. It is quite possible that the next update of the device is too "heavy" or the data packet transmission channel is busy with another gadget. Another option is to activate your device through iTunes. If this does not help, then the service will offer to restore the data, after which the device will automatically return to its previous state.

If the device is not registered

Failure to activate "iPhone" in the network with proper operation of the gadget and Apple servers may also be dictated by the fact that a beta version of the firmware was installed on the smartphone. In this case, upon release, already full version with corrections, a certain number of devices may "fall out" of the register. In this case, you can fix the iPhone activation failure by going to the developers' website, where the gadget will have to be added to the database manual ways by entering information. If this does not help, then you need to contact the official service center, after which the device will be in good working order. If "iPhone" writes activation failure, then this is always a reason to contact the service center.

Sometimes it is difficult to say for sure why the iPhone activation failed. Several factors leading to error may be related. The owner can only be advised to conduct a complete external examination of the device, after which they do not resort to artisanal methods of restoring the gadget, but immediately contact the professionals. Almost any case of activation failure can be fixed, with the exception of a broken modem. Much more destructive are the attempts of users to solve the problem on their own, after which the gadget can no longer be repaired.

On iOS 11, this is a problem that many Apple phone users have been facing lately. It manifests itself in the inability to activate the iPhone after resetting content and settings, or reinstalling iOS... When activating the phone via Wi-Fi, the user sees the message " ... Your iPhone could not be activated because it cannot contact the activation server". When trying to activate through iTunes, the computer displays an error message with the number 0xE8000013 or 4016, or the message" iPhone could not be activated because it was not possible to get activation information from it. "

Why does iPhone activation fail?

There are three main reasons why the iPhone does not activate and displays a message about activation failure:

Problems on Apple activation servers

The most harmless option that may be associated with the fact that at a particular moment in time Apple's activation server is really not available, as indicated in the error message. Check the status of web services Apple and, if the iOS Device Activation service is unavailable, then patience and an attempt to activate a little later may be the solution in this case.

IPhone hardware issues

Activation failed may be due to a hardware issue with the iPhone. So, for example, if the phone has problems with identifying the SIM card ( constant search for the network, regardless of whether a SIM card is inserted or not), the iPhone will not activate. The solution to the problem, if the phone does not activate, in such cases can be determined after diagnostics at the service center.

IOS 11 Activation Issue on Refurbished Phones

Often iPhone activation error occurs with the owners of refurbished phones. At the same time, here we are not talking about officially restored iPhones, which are produced under the control of Apple, but about Chinese handicraft assembled devices. As a rule, such phones inside resemble a "Frankenstein's monster", assembled from different parts. Very often, of the original components on such iPhones, only the processor board remains, and it may contain replaced components ... Why on such phones most often there is a problem with the device activation error?

The problem stems from the fact that in iOS 11 Apple changed the rules for the device activation system. When activated, the components are polled and compared technical information (UDID, Serial No, IMEI, MAC-Address and others) with numbers in the official Apple databases. If for some reason (and for not officially restored devices, there are a dozen reasons) the information does not match, the device will not be activated.

How to protect yourself from the appearance of a problem?

You can check the serial number of your device on the Apple website. If during the check it says "This serial number corresponds to the product that was replaced" or the check displays information about another device that does not match your model, color or memory size, your iPhone may be prone to an activation error. If you own a refurbished iPhone, it is highly recommended that you do not erase device content or restore software on it via iTunes.

Can a Refurbished iPhone with Activation Error be fixed?

There is a solution. It consists in working with a memory microcircuit and making changes to its firmware. Such an operation can be performed only by the hands of an experienced craftsman in a service center with the availability of good specialized equipment. You can carry out such repairs in our service center. Information on the cost and estimated time of execution of works is presented in the table below.

However, the solution is not universal and is not suitable for every case. Since most of the owners of refurbished iPhones face this problem, it is possible to determine exactly whether we can help you only after inspection and diagnostics at the service center. We will be waiting for you and will be happy to help you solve problems with your iPhone!

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Some iPhones on iOS 11 and newer may be affected by error 0xE8000013 (or 4016) when activated in iTunes or by a message IPhone activation failed. Your iPhone has failed to activate .... ", due to which the smartphone is completely blocked and turns into a "brick".

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Why does error 0xE8000013 or 4016 appear?

First, let's explain what constitutes error 0xE8000013 or 4016.

Most often it occurs on unofficially restored (ref) iPhones. Usually, such devices are sold in online stores under the guise of new (!!!) gadgets. Not to be confused with Apple (CPO, ref, etc.). The reason for the error is that the serial number of this device is already contained in the database of the replaced iPhones (for example, the phone had a factory defect and was returned by the buyer under warranty). In other words, this IMEI or serial number is no longer valid. Thus, an iPhone with a serial number that does not belong to it simply cannot be activated on Apple's servers. After resetting the settings or switching to a backup, such a device turns into a useless "brick". This is evidenced by the message:

IPhone activation failed. Your iPhone has failed to activate because it cannot contact the activation server. Try connecting your iPhone to iTunes to activate, or try again in a few minutes. If the problem persists, please contact support. "

Can I fix iPhone with error 0xE8000013?

Unfortunately, to date, there is no solution to activate iPhone with error 0xE8000013. However, there is a possibility to prevent this situation. How to check the gadget and not become a victim of error 0xE8000013 will be discussed in the instructions below.

How to check iPhone for error 0xE8000013?

In some cases, due to fraud or commonplace human error similar smartphones may end up in stores that officially sell iPhones. Therefore, users will not be amiss to always check their iPhones before purchasing.

You can check the phone's susceptibility to an error during activation on the Apple website at this link by entering the serial number or IMEI of the device in the field "Enter the serial number".

How to find IMEI or serial number if iPhone is activated and in working order

You can find out the serial number or IMEI of the gadget by opening "Settings" -> "Basic" -> "About device".

How to find IMEI or serial number if iPhone is packed (sold as new)

The serial number and IMEI can be found on a label at the bottom of the box, however, in the case of the iPhones described above, the data on the box and on the device itself may differ. Therefore, for a guaranteed correct check, you should:

1. Unpack the device.

2. Turn on the iPhone.

3. On the welcome screen, tap the i button in the lower right corner.

4. Compare the IMEI or Serial Number on the screen with the one on the box.

5. Enter the IMEI or serial number on the Apple website (link above) to check if you are really buying a new phone ()

If the page displays information about the device, then there is no need to worry.

New iPhone to activate:

Activated iPhone (used no more than 3 months), under warranty:

Activated iPhone (used over 1 year):

If a notification appears that the serial number belongs to the replaced gadget, there is a danger of error 0xE8000013:

“Unfortunately this serial number is for the product that was replaced. Check the data and re-enter the serial number. If the details are correct, please try to contact us. "