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How to change the key on your macbook pro keyboard. MacBook, MacBook Air, and MacBook Pro Keyboard Service Program. What kind of warranty do we provide for keyboard replacement MacBook, Pro, Air

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Features and structure of the keyboard on the MacBook Pro.

Keyboards in a MacBook Pro can differ in more than just the language for which it was made. For example, for the USA and European markets. The Entre key is shaped differently. And also the new models differ in the connector on the cable and the method of fastening.

On models, MacBook Pro 13 A1278, Pro 15 A1286, Pro 17 A1297, prior to year 12, the keyboard was bolted to the TopCase. It was easy to unscrew and replace with a new one.

On MacBook Pro Retina 13 A1425, A1502, and 15 A1398, the keyboard is screwed only around the perimeter. In the center, the keyboard is attached to rivets and it is not so easy to remove it yourself.

Buying a keyboard from your hands and replacing the macbook pro 13 keyboard yourself - It is extremely risky, as it may not fit your model or be broken. The easiest and cheapest way is to immediately contact PlanetIPhone. Wizards will quickly select the right model and install it.

Common causes of a malfunctioning keyboard firmware.

Replacement of the MacBook Pro keyboard is performed after any breakdown.

    -The keyboard is flooded with liquid.

(If the keyboard does not work, its buttons stick, do not press or crunch, due to the ingress of liquid, be it juice, tea, water or beer, the keyboard is not repaired, since it is not separable. Of course, you can try to clean it, but moisture gets very deep into the structure and leaves oxides on the contacts that are unlikely to be removed and it will break down a matter of time. In most cases, replacing the MacBook Pro keyboard is backlit.)

  • - Mechanical damage to the keys.

(There is a possibility of partial repair of the keyboard. If the fastening mechanism of the Butterfly button is broken, and the buttons on the keyboard are not pressed or are missing, it is not necessary to change it entirely. It is enough to replace only the faulty buttons. Separately, they are rarely on sale. Save time and come to our service center immediately.)

MacBook Pro keyboard repair and replacement steps.

  • - Come to the nearest PlanetIPhone point (addresses on the page - Contacts) and tell the reason for contacting or call the master at home, leaving a request on the website.
  • - First of all, before any repair, the master conducts free diagnostics of the MacBook and identifies all breakdowns and their causes, even those that are not visible to the naked eye.

  • - You are told about all the detected breakdowns, the price of repairs and terms are discussed. The price remains fixed! No overpayments.
  • - A specialist replaces the MacBook pro 13 keyboard, carries out final testing and appoints a laptop handover time.
  • - Take your MacBook, get a 180-day guarantee and a card with a system of cumulative discounts.

We have seen everything in repairing laptops and electronics for over 9 years. MacBooks broken in half, phones falling from the 5th floor. Tablets brought for repair with a housing sawn off by a grinder, and much more. All these cases are certainly quite rare and interesting. But now we will tell you in detail about an equally interesting and rather frequent malfunction - this is the replacement of the Macbook keyboard. We'll start with how it works and the reasons for its breakdown.

How does the MacBook keyboard work?

Each key is secured with keyholes that allow your Mac keyboard to travel up and down. There are thin films with contact pads under each button. When you press a button, the pads touch and close, sending a signal to the Mac's motherboard. A special rubber membrane returns the key to its normal position, everything is quite simple. Keyboards for the European market and the United States are different. In laptops for Europe, the Enter key is "L" -shaped, and for the US market and some Asian countries, it is rectangular.

Why macbook keyboard doesn't work, cause and effect.

The main problem is our negligence, or the will of chance. The absolute leader is the ingress of moisture, for example, water, juice, beer and other tasty and not very liquids. In such cases, the MacBook behaves quite unpredictably. Individual buttons stop working, there is a crunch or “sticking” of keys. Sometimes it comes to the point that it is impossible to turn off the MacBook, or even worse, turn it on. A faulty keyboard can cause reboots and freezes of the laptop, incorrect operation of the cooler (cooling fan).
In such cases MacBook keyboard replacement happens entirely. Of course, you can try rinsing and cleaning it, and it will cost a little less. But unfortunately it is impossible to guarantee a positive result of these procedures and to give a serious guarantee for its work.

Torn or broken buttons come second. In this case, the keyboard works quite well, but some keys or mechanisms may be missing. The reason for this is most often children or animals. Less commonly, a falling heavy object can cause this malfunction. If the mounts on the backing are intact and the films are not damaged, then you can replace the macbook button separately. It will cost several times cheaper than replacing the keyboard completely.

The third case concerns the new Macbook Retina models, as well as the MacBook Air. Due to a fall or impact, the board-to-board train becomes unusable. The keyboard is first connected to the board on the touchpad, then there is a cable from the touchpad to the Macbook motherboard, which is sometimes the culprit. The symptoms in this case are obvious - the touchpad and keyboard of the MacBook pro or air either do not work correctly or do not work at all. In this case, it will be enough to replace only the loop.

What to do if the Mac keyboard does not work.

Keep calm first, this repair is painless enough for your laptop. If moisture gets in, it is better not to tighten it and contact the service center as soon as possible. This will increase the chances of rescue and reduce possible negative consequences. Drying the keys with a hairdryer or rice and repairing the mac yourself is highly discouraged. In the case of drying, you can melt the buttons, and if you replace it yourself, it is even worse to harm the MacBook, for example, you can “get” to repair the board or replace the macbook matrix. You'd better trust the professionals.

How the keyboard is replaced with a MacBook Pro and Air.

Apple official services usually do not change the keyboard separately, they install it complete with the top case (topcase) and in some cases with the touchpad. As you understand, such repairs are expensive and the spare part will have to wait for some time. Private services successfully replace the keyboard separately, it is faster and cheaper, but the quality remains the same.

First of all, the Mac is almost completely disassembled, it is not so easy to get to the keyboard. On MacBook Pro 13, 15 and 17 inches (a1278, a1286 and a1287 respectively), it is screwed to the TopCase. The old keyboard is unscrewed, and a new one is installed in its place. The Mac is then assembled, tested, and handed out to the lucky owner.

On MacBook Air 11 and 13 inches (models a1370, a1369, since 2012 a1465 and a1466), as well as on Macbook pro Retina 13 and 15 inches (models a 1425, a1502, a1398), things are a little more complicated. The keyboard is screwed on only around the perimeter. In the central part, aluminum rivets are used for fastening. In this case, the available screws are unscrewed, and then the master removes the rivets. After successfully removing the old part, a new one is installed in its place, and screws are screwed into the places where the rivets were.

As you can see, the devil is not so terrible, repair is quite possible. The price indicated on the website includes:

  • Diagnostics of the main functions;
  • Spare parts price;
  • Price of work;
  • Warranty for works and spare parts;

In addition to replacing the MacBook keyboard, we can also repair 99% of all possible malfunctions, be it replacing a macbook drive or component repairs and soldering the motherboard. We perform all work on a 5+ basis, and you are satisfied, and we are pleased. If you have any questions, we will be happy to advise you by phone or e-mail, please contact us, we are happy to help!

In a MacBook, replacing a defective part is a complex procedure that requires experience and a dedicated toolbox. Therefore, if you have problems with your MacBook, contact only a specialized service center. We professionally repair MacBooks. The engineers of our service are specialists in their field who solve any problems.

My main work tool is a 2014 MacBook Pro 15 "". Every day he experiences tens of thousands of keystrokes and, in general, keeps a stiff upper lip. Over the years of working with Apple laptops, I can safely say that MacBooks have one of the most comfortable keyboards (typists with awe for mechanics, sorry).

But even the best keyboard can be spoiled if not broken. This is exactly what I did when I was fiddling with a soldering iron and accidentally spilled a couple of drops of flux on the keys.

Conclusion: Never solder near your MacBook if you are using corrosive solders or acids.

The most interesting thing is that everything is in order with the mechanics, the liquid did not get under the keys, but the coating began to peel off irrevocably.

First two keys, then a couple more.

Now my workaholic lives with the injured six keys. Funny thing: not being a gamer, I'll have to swap the A, S, D, Z, X and CMD keys. Enrages purely aesthetically.

The service is expensive

It is customary to repair expensive equipment in the service. Having called a couple of people, I realized that they were asking for an unreasonably high amount for replacing the keys.

  • MacBook butterfly mechanism(MacBook 12 "", MacBook Pro after 2016) - from 600 to 1300 rubles
  • MacBook scissors mechanism(MacBook Air, MacBook Pro, MacBook Pro Retina) - from 400 to 800 rubles

I have a scissors mechanism, but the price is still a little scary. Damn it, it's just one button and just a couple of minutes of work.

In total, in the best case scenario, the service would have had to leave 2,400 rubles, and even spending precious time on jams and traffic jams.

We appeal to the people

Realizing that replacing the keys of the scissors mechanism is not difficult (with the butterfly it is more and more difficult), I decided to find the very necessary keys on the message boards.

I open Avito and open my eyes wide. The cost of one key varies from 50 to 100 rubles.

I write to the seller, meet at the nearest metro station (geographically lucky) and after a couple of hours I have those six necessary keys for 300 rubles at my disposal.

Change the affected keys

Note: the method described in this article is suitable only for laptops with a scissor mechanism. Newer laptop models (MacBook, MacBook Pro 2016 and newer) do the replacement differently.

It is not necessary to completely disassemble the laptop to remove the button. Of the tools, you only need a gypsy needle or sharp tweezers (preferably a plastic stick with a sharp end from a repair kit).


Step 1. Using tweezers or a gypsy needle, pry the key on the side and gently lift it up.

Step 2. While lifting the key, hold it with your finger.

Step 3. The button has two grooves, into which the mounting sleeve of the "scissors" mechanism itself is inserted (pictured above). Insert the needle in the center of the button and release the button with slight force.

Only the key cover will remain in your hands, and you need to replace it.

If desired, the mechanism itself can be removed by slightly sliding the plastic "antennae" towards each other. I advise you to do this only if absolutely necessary. If the mechanism is working properly, it is better not to touch it.

Step 4. To install a new button, first set it at a slight angle away from you. Once in the two mounts, place the button and press lightly.

For fun, I noticed how long it took to replace the six keys. Considering that this was the first time I had done this type of handicraft repair, the replacement took about 50 minutes.

As a result, saved 2,100 rubles and satisfaction from the work done.

Apple is launching a free keyboard replacement program on select MacBook and MacBook Pro models. This is stated on the official website of the manufacturer. The campaign does not depend on the region of purchase of the laptop, allowing all users who encounter a defect to request service.

Free MacBook keyboard replacement

The free keyboard replacement program applies to the following Apple laptop models:

  • MacBook (2015)
  • MacBook (2016)
  • MacBook (2017)
  • MacBook Pro 13 ”(2016, Dual 3 Ports)
  • MacBook Pro 13 ”(2017, Dual Thunderbolt 3)
  • MacBook Pro 13 ”(2016, Four Thunderbolt 3 Ports)
  • MacBook Pro 13 ”(2017, Four Thunderbolt 3 ports)
  • MacBook Pro 15 "(2016)
  • MacBook Pro 15 "(2017)

According to Apple officials, owners of all MacBooks from the list presented can apply for service if they are faced with multiple appearance of the same symbol when typing accurately, with no response to pressing, sticking, and inconsistent key actions. Both individual keys and the entire keyboard block can be replaced.

MacBook keyboard not working. What to do?

If you encounter something similar, we recommend that you contact your nearest Apple Store or Authorized Service Center. You can find out the addresses of organizations providing repair services within the framework of the launched program in the corresponding section on the official website of the company.

If you need to replace the Macbook key, on the site you will find a wizard who will do this job with high quality. The site offers their services to private contractors and service centers in Moscow, specializing in servicing Apple laptops. Replacing a button on a MacBook Air or Pro will be done on a tight schedule.


When is a keyboard repair needed?

Experienced Apple laptop repair technicians will repair the MacBook keyboard or parts of it that stopped working after:

  • flooding
  • falling laptop
  • rough mechanical impact

The professionals who offer their services on YouDo successfully repair any breakdowns. The wizards will help you if there are such failures in the operation of the keys:

  • do not respond to pressing
  • stick
  • do not always work

Damage to the buttons can break the attachment points or plastic mechanisms. To repair the keyboard, in this case, the wizard will only need to install a new key and fasteners.

Features of keyboard repair on MacBook

If incorrect operation of the keyboard buttons is observed, a specialist will diagnose. After the foreman determines the cause of the malfunction, he will decide what repairs to perform.

Replacement may be required:

  • whole keyboard
  • individual parts of the keyboard
  • plume

If you need to replace a button on your MacBook Pro or Air keyboard, a professional will find the right part for your laptop model. Installing a spare part is neat and takes only a few minutes.

MacBook Pro or Air keyboard parts can stick or fail due to moisture or dirt getting inside. A professional will carry out cleaning, during which all dirt will be removed. The laptop keyboard will then work properly.

Do not delay contacting the service if something is spilled on your laptop. Moisture trapped on the contact tracks can completely disable the keyboard, and then it will need to be replaced. If it is impossible to repair the keyboard, after connecting a new spare part to the motherboard, the wizard will install the topcase.

A breakdown of the Apple keyboard can be accompanied by a laptop freezing, spontaneous rebooting, or malfunctioning of the cooling fan. Contacting experienced specialists registered in Yuda will allow you to eliminate all these problems in the shortest possible time.

Benefits of working as professionals

Apple laptop service technicians ensure that a defective button or keyboard is replaced properly. To do this, they have everything you need:

  • experience
  • knowledge of the features of Apple technology
  • spare parts
  • special tools for repair and cleaning

Craftsmen offering their services to Yuda use only original spare parts. Therefore, after replacing the buttons, the keyboard will not fail, the laptop will work correctly.

Also, our specialists perform complex maintenance of Apple equipment. They will provide expert assistance if the laptop:

  • it gets very hot
  • does not turn on
  • shows an image with defects

Service center employees registered on the site eliminate the consequences of unsuccessful self-repair, which may include:

  • breakage of fasteners around the perimeter of the keyboard
  • failure of mechanisms on the substrate
  • reflow of elements after drying a flooded keyboard with a hair dryer

Depending on the type of malfunction and the complexity of the work, changing parts takes from a few minutes to half an hour. After finishing the work, the keyboard diagnostics will also be carried out.

You can save your time and call a specialist to your home or office. The master will arrive at the address indicated in the application with everything necessary for work and will quickly fix the MacBook.

MacBook keyboard repair cost

Replacing keyboard elements by Yudu performers will be inexpensive. The exact price for the services of specialists in Moscow depends on:

  • type of breakdown
  • need to clean the keyboard
  • urgency of the assignment

On the site you will find out the current prices for servicing Apple laptops, and you can also discuss the cost of repairs directly with the master. Prices for the services of Yudu performers are affordable. Replacement of a MacBook Pro or Air key by a registered technician will be completed promptly.