The device manager does not see the sound card. reasons why there is no sound. What else can you try

Audio card Is a PC audio processing device. They are of two types: integrated (soldered to the motherboard) and discrete (installed separately). The first are the most common and represent two basic elements - a microcircuit and a host controller.

It often happens that the computer does not see the sound card or it does not work correctly. This problem is most often found when communicating on Skype and is inherent in both laptops and laptop computers. Let's look at the causes of this problem and try to find the best solution suitable for all OS versions, including Windows 7, 8 and 10.

Sound card malfunctions and their elimination:

Drivers

An incredibly common problem occurs with the drivers for the sound card. Based on this, the first step in restoring sound is to carefully check the presence and relevance of firewood.

To find out their status, you need to go to "". To do this, first go to "Start", then "Control Panel" and open "Hardware and Sound". After that, a window will appear in which you can find the desired item. This is the easiest and fastest way.

Next, we need the section "Sound and video devices", and if you have an audio card installed on your PC, then it should be displayed here. Based on this, there are several options for the further development of the situation:

The order in which the drivers are installed is also incredibly important. He is next:

After the operating system is loaded, we proceed to install the previously downloaded software.

No codecs on audio

If there is sound during startup of a laptop or PC, but there is no sound when you turn on audio or video, then the problem is most likely in the codecs. In this situation, it is recommended to do 2 things:

Also note that it is necessary not only to put them, but to do it correctly, that is, a complete set. To download, choose the complete set and when installing, select the "Lots of Stuff" mode.

These codecs are compatible with all OS versions, including windows 10.

Incorrect BIOS setup

If the built-in sound card does not work, be sure to check the BIOS and its settings. If the audio device is disabled, no matter how you want it, you won't be able to get it to work in Windows. However, this problem is extremely rare because this device is turned on by default.

Faulty motherboard

Another reason why the computer may not see the sound card installed in it. To check this, connect the component to another PC, if the audio card works, then the matter is in the failed motherboard.

It is quite difficult to repair it yourself without special knowledge of radio engineering, therefore it is recommended to immediately carry it for repair.

Nothing helps?

If none of the above methods helped you, then try the following:

1. If before that there was sound, but now it is not, then it is likely that you have installed some kind of driver or programs that cause conflicts. In this case, it is worth trying a system restore.
2. If there is a second card, connect it to the PC and install new drivers on them, be sure to remove the old ones.
3. The card may be poorly seated on the motherboard or not properly connected. It is recommended to check this just in case.
4. If all else fails, take a chance and reinstall Windows. After that, install the new software, and if the sound appears, then follow it when installing any program. In this case, you will immediately understand what the matter is, and you will find the culprit.

These are extreme measures, however, and can be beneficial and solve the problem.

Sound card replacement or repair

The very last thing you can do, and what's always the right thing, is to fix or replace your audio card. If her output just wheezes or she finally breaks down, then it is clear that the unit will not work correctly and reproduce good sound.

With the free upgrade to Windows 10, millions of PC users have replaced their old operating system. This type of update has given many users the full benefit of the new Windows 10. But history shows that all new Windows operating systems are not without problems. After updating or fully installing Windows 10, the sound stopped working for many users on the computer. In this article, we will describe in detail what sound problems can be in Windows 10, as well as describe how to solve these problems.

The easiest method to solve the problem when the sound is missing in Windows 10

Windows 10 can automatically fix audio problems when it stopped working. You can work around this problem by using the Diagnostics and Troubleshooting Wizard. This master represents checker utility for troubleshooting... You can launch this wizard by right-clicking on the standard sound volume control icon located on the taskbar in the notification area.

Now, in the context menu that appears, select the item "", which will launch this wizard. After starting, the wizard will immediately start diagnostics, which should identify and fix the problem with the sound.

In our case, the verification wizard found a problem with a disabled sound card, and we were able to fix the problem.

This wizard often helps users out when there is no sound in the PC.

Missing sound in playback devices after installing updates

Very often, users with Windows 10 have a problem when media speakers and headphones do not play sound after installing updates... In this situation, it is strange that the sound is not fed to the multimedia speakers and headphones, and the operating system still does not see any problems. For example, if the OS was able to detect that there is no sound on the PC, then on the taskbar in the notification area you can see the corresponding icon, which notifies that there is no sound.

In the same situation, the icon is all right. If we go to the device manager, we will find that the sound card has the name " High Definition Audio device».

If the sound card driver is installed properly, then in its name in the device manager you will definitely find a prefix indicating the supplier of the sound processor. For example, sound cards from Realtek are named in the task manager “ Realtek High Definition Audio". In our case, there is no such prefix. Usually this situation occurs due to downloaded drivers in place with Windows 10 updates that the system did not install correctly or the sound card does not support them.

Installing drivers from official sources will help solve this problem.

In the next chapter, we will look at examples of installing drivers on a laptop and desktop computer. We hope this chapter will answer our readers why the sound doesn't work after updating Windows 10.

Clean installation of drivers on a sound card

Windows 10 may not always find drivers automatically for new laptop and desktop sound cards. Also, a dozen may incorrectly install the drivers downloaded to it from Windows Update. Therefore, in this example, we will show how to install new drivers for a desktop computer and laptop from scratch.

For the example with a desktop computer, we will use a PC that is based on a motherboard. MSI A88X-G43... This motherboard has a sound card based on a chip Realtek ALC892... You can download the driver for this chip on the official website of the motherboard manufacturer www.msi.com. In our case, the driver is a 64-bit version for Windows 10 64 bit. After downloading the driver installer, launch it.

Installing a driver from Realtek is very simple and comes down to a few clicks of the Next> button.

After installation, the installer will offer to restart the computer, which we will do.

After restarting the PC, the icon will appear in the notification bar.

Using this icon, you can get to " Realtek HD Manager», Where you can fine-tune the sound card.

Installing the driver on a laptop is almost identical to the first example. For example, we will use a laptop Acer Aspire V3-372... This laptop is also equipped with a sound chip from Realtek. You can download the driver for this notebook at www.acer.com/ac/ru/GB/content/drivers. After loading, we will also launch it, as in the first example.

After running the installer, we will see the same window as in the first example. The process of installing a laptop driver in our case is identical with a stationary computer. If the sound stops working on chips not covered in this chapter, then the principle of installing the driver on them is as similar as possible to the examples considered.

For a stationary PC and laptop, such methods of solving the problem can help when lost sound:

• If your PC has lost sound through the fault of the driver, then quite often this problem can be solved complete driver reinstallation.
• When searching driver for an old PC, the user often encounters a situation where his no for Windows 10... Many manufacturers often abandon old PCs and do not update drivers for them, so they are not available for new operating systems. In this situation, you can help drivers designed for Windows 7 and 8... The only thing to pay attention to in this case is the bitness of the OS for which this driver is intended.
• If you downloaded or found on disk very old driver, then it cannot be installed, since it does not have Windows 10 support. In this situation, it can help running the driver installer in OS compatibility mode for which it is intended.

Fixing playback device settings in Windows 10

There are many options in Windows 10 that will improve your audio performance. But if your PC is already old enough, it may sound chasm, just because of these improvements. To fix the problem when the sound drops out, these improvements must be disabled... To do this, go to the snap " Sound», Which is located on the control panel. You can quickly open this snap-in using the program " Execute"By typing the command mmsys.cpl in it

In the window that opens, find the default audio playback device and right-click on it. In the context menu that appears, go to the properties of this device. The playback device can be either speakers or headphones. In the opened properties of the device, open the tab " Improvements».

On this tab, we are interested in a checkbox named “ Disabling all sound effects". We need to enable this checkbox and click the Apply button to save the settings. After making these settings, check your speakers and speakers for sound.

Back in Windows 10, users can observe hoarse sound in headphones or automatic volume reduction... This is also due to the options, which in this case should improve the quality of communication when talking through a PC. Disable these settings can be done through the same add-on in the control panel " Sound". Therefore, let's open this add-on control panel and go to the tab " Connection».

On this tab you need to select the radio button " No action required»And confirm saving this setting with the Apply button. After making these adjustments, the playback quality should improve.

Summing up

In this article, we tried to outline all the ways to solve problems when the sound stopped working in Windows 10. In addition to software problems with sound playback, the user may still encounter faulty headphones and multimedia speakers... It is quite simple to check this malfunction by taking working speakers or headphones from another PC.

Also incorrect connection of headphones and speakers to the front and rear panels may be due to when the sound stopped working. It is also quite common for the sound to stop working when connected to the front panel. This is usually due to incorrect connection of the front panel to the motherboard or incorrect wiring of the front panel... We hope this article will help you solve the problem when there is no sound in Windows 10, and you can normally listen to your favorite song or watch a new movie.

Related Videos

Most laptops have a built-in sound card that emits various sounds, music, and alerts through the device's speakers.

Various factors can prevent the system from detecting built-in or connected external audio devices, including improper installation and outdated sound card drivers.

Internal devices

Drivers for the internal sound card are installed with the operating system.

Sometimes, newer versions of sound card drivers can help fix any problems.

If your laptop does not recognize its internal sound card, the drivers may be corrupted or outdated.

An audio card is a device for processing audio on a PC. They are of two types: integrated (soldered to the motherboard) and discrete (installed separately). The first most common ...

Audio card Is a PC audio processing device. They are of two types: integrated (soldered to the motherboard) and discrete (installed separately). The first are the most common and represent two basic elements - a microcircuit and a host controller.

It often happens that the computer does not see the sound card or it does not work correctly. This problem is most often found when communicating on Skype and is inherent in both laptops and laptop computers. Let's look at the causes of this problem and try to find the best solution suitable for all OS versions, including Windows 7, 8 and 10.

Sound card malfunctions and their elimination:

Drivers

An incredibly common problem occurs with the drivers for the sound card. Based on this, the first step in restoring sound is to carefully check the presence and relevance of firewood.

To find out their status, you need to go to "". To do this, first go to "Start", then "Control Panel" and open "Hardware and Sound". After that, a window will appear in which you can find the desired item. This is the easiest and fastest way.

Next, we need the section "Sound and video devices", and if you have an audio card installed on your PC, then it should be displayed here. Based on this, there are several options for the further development of the situation:

The order in which the drivers are installed is also incredibly important. He is next:

After the operating system is loaded, we proceed to install the previously downloaded software.

No codecs on audio

If there is sound during startup of a laptop or PC, but there is no sound when you turn on audio or video, then the problem is most likely in the codecs. In this situation, it is recommended to do 2 things:

Also note that it is necessary not only to put them, but to do it correctly, that is, a complete set. To download, choose the complete set and when installing, select the "Lots of Stuff" mode.

These codecs are compatible with all OS versions, including windows 10.

Incorrect BIOS setup

If the built-in sound card does not work, be sure to check the BIOS and its settings. If the audio device is disabled, no matter how you want it, you won't be able to get it to work in Windows. However, this problem is extremely rare because this device is turned on by default.

Faulty motherboard

Another reason why the computer may not see the sound card installed in it. To check this, connect the component to another PC, if the audio card works, then the matter is in the failed motherboard.

It is quite difficult to repair it yourself without special knowledge of radio engineering, therefore it is recommended to immediately carry it for repair.

Nothing helps?

If none of the above methods helped you, then try the following:

1. If before that there was sound, but now it is not, then it is likely that you have installed some kind of driver or programs that cause conflicts. In this case, it is worth trying a system restore.
2. If there is a second card, connect it to the PC and install new drivers on them, be sure to remove the old ones.
3. The card may be poorly seated on the motherboard or not properly connected. It is recommended to check this just in case.
4. If all else fails, take a chance and reinstall Windows. After that, install the new software, and if the sound appears, then follow it when installing any program. In this case, you will immediately understand what the matter is, and you will find the culprit.

These are extreme measures, however, and can be beneficial and solve the problem.

Sound card replacement or repair

The very last thing you can do, and what's always the right thing, is to fix or replace your audio card. If her output just wheezes or she finally breaks down, then it is clear that the unit will not work correctly and reproduce good sound.

In this case, you need to contact a specialized service in experienced craftsmen who will carry out its repair with high quality, and, if necessary, will select an audio card suitable for your computer. Of course, you can not spend money on its restoration in case of breakdown, but just go and buy a new one at the store on your own. This will save yourself both time and money.

Now you know what to do if the sound card does not work on your computer, and you can fix the problem yourself as soon as possible without contacting the service.

DIY integrated card repair video

In this article I will tell you why the message "Audio output device is not installed" appears in Windows 7 and Windows 10, and how to fix it. Many PC users may find a sudden significant decrease in or. Sometimes this happens after installing some kind of system update, but usually the problem occurs suddenly, for no apparent reason. This dysfunction can be of both software and hardware nature.

Usually, if there is no sound on the PC, we can see the sound icon (speaker) on the taskbar with a red circle and a cross on it.

In the statistical majority of cases (about 80% of all problems), the “Audio output device not installed” problem is caused by drivers for audio devices, which are either damaged, or work incorrectly, or are not installed at all in the system.

In other cases, the cause of problems with sound can be various failures in the operation of the Windows OS, the activity of virus or anti-virus programs, as well as the software disconnection of sound devices (in BIOS or Windows, accidentally or intentionally).

Also, do not discount hardware malfunctions, for example, failure of the headphone plug (speakers), breakdown of the audio connector on the motherboard, or malfunctioning of the functionality of the motherboard of your PC.

At the same time, both Windows 7 and Windows 10, the causes of the malfunction are similar, as are the ways to solve this problem.

How to fix the "Audio output device not installed" message

Below we will take a closer look at various solutions to the "Audio output device not installed" problem.

Before checking the system for the correct operation of the drivers and the presence of other software faults. We recommend that you ensure the correctness (and tightness) of connecting external audio devices (headphones and speakers) to the appropriate PC connector (usually a green connector on a stationary PC).

You also need to make sure that the cable and plug of these devices are not damaged, they are not visible breaks and other traces of physical impact. It is recommended to connect them on another computer in order to make sure that these sound devices are working properly, and the existing sound problems are not caused by a breakdown of these devices.

Method number 1. Check the engagement of sound in BIOS

In some cases, the reason for the disappearance of sound in the system is its deactivation in the BIOS. To turn on the sound, you need to go to the BIOS of your PC, find the "HD Audio" parameters there. Or "High Definition Audio", or "AC'97" (usually in "Advanced" - "Onboard Devices Configuration"), select "Enable" opposite them, then save the changes by pressing "F10", and reboot your pc.

Method number 2. Solving driver problems

As we mentioned above, the dominant majority of sound problems arise from damaged, incorrect or missing drivers for sound devices. To check, you need to go to the Device Manager, and view the display of the sound devices available on the PC there. To do this, click on the "Start" button, in the search bar enter devmgmt.msc, and press enter.

1. After opening the "Device Manager" window, we need to check the sound drivers in the list for problems in their work.
2. To do this, find the Sound, Game or Video Devices tab in the list.
3. Double-click on it, and in the list of audio devices that opens, check for the presence of yellow or red icons with an exclamation mark next to them, or other symbols indicating problems in the operation of audio equipment.

If this tab contains no information about audio devices, while the Device Manager has a tab "Unknown device" with a question mark or "Audio output device is not installed", then this may signal that there is no driver for your device in the system

What if these icons are found?

• If the sound driver is disabled (sign with an arrow down), then you need to move the cursor over this sound card, press the right mouse button, and select "Activate" in the menu that appears;
• If there is a yellow circle with an exclamation mark (or even red), then you need to reinstall (or roll back) the drivers for this sound device. In the first case, we recommend that you first uninstall the existing drivers. To do this, move the cursor over the audio device with a "yellow" exclamation mark, press the right mouse button, and select "Delete device". Then restart the PC, and let the system reinstall the drivers on its own, or use the automatic driver search, as indicated below.

Sound stopped working after update

If previously the sound worked fine, but after any update it stopped working, then you need to roll back the system to the previously used correct driver. To do this, hover the cursor over your audio device in the Device Manager (“Sound, game or video devices” tab), right-click, and select “Roll Back” (if available).

You can also try to update the problematic driver, for which in the Device Manager select your sound device, right-click, and select "Update drivers" - "Search for drivers automatically".

Select the "Update Drivers" option to update your sound card drivers

If this driver update does not work, I recommend using special software solutions to update drivers of the level "DriverPack Solution", "Driver Easy" or other analogs, or download drivers for your PC sound card from the manufacturer's website.

Problems in Windows 10

If you have Windows 10 installed on your PC and your sound card is displayed as "High Definition Audio Device", then this may indicate that the correct drivers are not installed for your sound card. Look for drivers specifically for your laptop (and in particular the motherboard) on the manufacturer's website, or use the list. If you downloaded the driver installer for your sound card for another OS (Windows 7 or Windows 8), then you should try to run the installer in compatibility mode with the specified OS.

If instead of the name of the sound card you have displayed "Device with support for High Definition Audio", then you need to install the correct driver for your system

Method number 3. Using a system troubleshooting tool

A good way to solve the problem with the sound "The audio output device is not installed" is to use a special diagnostic manager, which allows you to get rid of various kinds of problems, including sound.

To launch it, click on the "Start" button, enter in the search bar:

msdt.exe / id AudioPlaybackDiagnostic

Method number 4. Checking the system for virus programs

In some cases, the cause of problems with audio on a PC may be the activity of virus programs. It is necessary to get rid of them with the help of such tools as "Dr.Web CureIt!", "Trojan Remover", "AdwCleaner", "Kaspersky Removal Tool" and others.

Method number 5. Temporarily disable antivirus software

In a number of rather rare cases, the cause of problems with sound is an antivirus that blocks the correct operation of a sound device (sound driver). To resolve this issue, it is recommended to temporarily disable the antivirus in order to make sure that its functionality does not interfere with the correct sound reproduction on your PC. If the antivirus is found to be guilty of this problem, then it is recommended to either reinstall the antivirus, or find an effective alternative to it.

Method number 6. Change your sound settings

Some users were helped by changing the bitrate of the sound card. To do this, click on the "Start" button, in the search bar enter mmsys.cp l and press enter. In the sound panel that opens, select "Speakers", then click on "Properties", go to the "Advanced" tab, and try switching the "Format by default" option to "16 bit, 44100 Hz".

You can also try to go to the tab "Additional features" (Improvements), and disable all the effects involved there by unchecking them.

In the "Communication" tab, also enable the "No action required" option, this may help to fix the "Audio output device not installed" error on your PC.

Method number 7. We use a different sound card

An alternative solution to the problem is to use an external sound card connected to the computer via the USB connector. The cost of this device is not high (less than $ 10), so we can recommend purchasing and using this device as one of the ways to solve problems with sound on your PC.

Method number 8. Checking the performance of the "Windows Audio" service.

In some cases, the Windows Audio service, which is responsible for working with sound, may be suspended for various reasons.

1. It is recommended to go to the section for working with services (click on the "Start" button, in the search bar enter services.msc, and press enter).
2. Find "Windows Audio" in the list of services, double-click on it, and set the startup type to "Automatic" (if there was a different value before).
3. Then restart your PC.

Check the performance of the Windows Audio service

Method number 9. We use system restore

A fairly effective way of solving dysfunction is to roll back the system to a previous restore point, where there were no problems with sound.

1. To do this, click on the "Start" button, in the search bar, enter rstrui, and press enter.
2. Select a stable restore point and roll the system back to that state.

Method number 10. Reinstall Windows OS

A rather radical way of dealing with the problem is a complete reinstallation of the Windows OS (only this method helped some users). At the same time, we would not recommend resorting to a complete demolition of the operating system as long as there is an opportunity to use alternative methods.

In particular, as such an alternative, we can recommend checking the integrity of the Windows system files, for which run the command line as administrator, and then enter in it:

sfc / scannow

Press enter, and wait for the end of the process of checking the files. Then reboot your system, this will help resolve the "Audio Output Device Not Installed" error on your computer.

Conclusion

Audio output device problems can have a variety of causes, from driver issues to broken audio playback devices. It is recommended that you use all the tips listed in the article, this will help restore normal sound operation on your PC.

Each user should know how to cope with certain computer problems. Especially if the problems concern the main components: input-output devices, the Internet and sound. What if my computer doesn't have audio devices? What can cause this phenomenon? How should the user behave to deal with the problem? There are a lot of options for the development of events. Therefore, you should either immediately contact the professionals in the service centers, or independently, by enumerating possible situations, understand what is the matter.

Drivers

This scenario is most common. Are there no audio devices on your computer? Windows XP or any other operating system - it doesn't matter which person is using it. After all, the problem does not depend on it.

Why? It's all about the drivers. This software is installed on all existing operating systems so that the computer can see the connected audio playback device. If they are not present (or they are outdated), then the audio devices will either malfunction or refuse to perform their functions altogether.

No connection

But it also happens that even after reinstalling the software, there are no audio devices. So that is not the problem at all. What other reasons might be causing the problem under study?

For example, if there is no sound reproducing device at all. Most often, this item is related to stationary computers. In other words, when the speakers are not connected to the PC. In this situation, the operating system, even after installing or updating the drivers, will show that the audio component was not found.

How to be? It's very simple: the intended audio playback device must be connected to the computer. And if the drivers have not been installed before, install them. If there is a connection, but the problem persists, you will have to look for another reason for this phenomenon.

Lack of Windows Audio

Are there no audio devices on your computer? Windows XP, like other operating systems, sometimes suffers from this problem. It's time not to panic and check if the service responsible for sound in the operating system is initially connected. If it is off, even if the speakers or headphones are properly connected, no sound will be produced.

Not a common occurrence, but it makes users think seriously. After all, usually few people pay attention to the disabled Windows Audio function. She is simply forgotten.

How to check if the "Windows Audio" option is enabled? To do this, go to "Control Panel" - "Administrative Tools" - "Services". In this window, you will need to find the studied function. Now you need to click on "Actions" - "Properties". In the window that opens, in the "Local computer" tab, in the "Startup type" parameter, you need to set the pointer to "Auto" and save the changes. This sequence of actions is suitable for Windows XP. It is in this operating system that "Windows Audio" is disabled most often for one reason or another. Everything is ready, but the OS says "There are no audio devices"?

Malfunction

It may also be that this problem appears due to a malfunction or speakers (headphones). This case is not so easy to detect. Especially when it comes to computer hardware.

If faulty equipment is found, it will have to be replaced. After that, the installation of drivers for the connected audio playback devices is carried out. And if the cause of the error under study is precisely the malfunction of any components, the problem will disappear.

Viruses

There are no audio devices on the computer (XP, "Seven" or any other operating system can give you such a nuisance), but all the equipment is in good condition? The next scenario, which is far from the rarest, is the infection of the operating system.

Viruses are the main enemies of a computer's health. And they can lead to unforeseen situations. For example, disable I / O devices. Or block the sound altogether. Fortunately, this does not happen very often. But such cases cannot be called rare either.

Therefore, if there is no sound on the computer or it suddenly disappears, it is recommended to check the operating system for viruses. Curing your computer, as well as removing all potentially dangerous files will help to cope with the problem.

After cleaning and disinfection, you will need to restart the operating system. Next, the "Windows Audio" service is checked. And if everything is in order there, the sound turns on. He should appear.

Connectors

Are there no audio devices? Maybe it's all about the connectors and jacks for connecting the equipment. The point is that if we are not talking about a built-in sound playback device, then, most likely, the component's connection socket is damaged. This phenomenon is especially likely on older computers.

It is recommended to take a closer look at the jack to which the speakers or headphones are connected. And try to connect the audio playback component to another connector. Next, you need to update the drivers. You can check the result. If the problem lies in damaged connectors, then after reconnecting the speakers to another socket, it will disappear.

Incompatibility

Are there no audio devices on your computer? If we are talking about new operating systems, it is likely that the problem may be an incompatibility of the connected device. This also occurs on built-in components, but much less often.

Even speakers and headphones now have what are called minimum system requirements. The computer to which the components are connected must meet the requests. Otherwise, you will not be able to get the device to work.

Particular attention should be paid to the operating system. It is not uncommon for owners of older audio devices to complain that they have no sound on Windows 10. This is normal. This OS has many incompatible devices. And the old components won't work with it. It is recommended that you either purchase a new audio playback device or reinstall the operating system.